I paid and applied for my Apple Developer Enrollment 10 days ago, on 3 November, (which successfully went through) however the last information I heard from them was once I sent my ID photo through saying they received it. Nothing else - no enrollment being processed, no enrollment ID and no response to support emails (case ID: 30000013068242).
And furthermore, in the Developer app the enrol button is greyed out saying im not able to use the app and must do it on the web (where i already did my enrolment) and I used the correct apple account on my pc where i did it, correct bank card etc.
And all I can see at the moment is "pending" next to my account name on web and it is still asking me to do payment to continue with enrolment and purchase my membership even though i was succesfully charged.
I am really hoping that someone from Apple Support or Relations can help me as I'm completely stuck and frustrated, and I really need this to go through. Thank you