I’m posting because several developers have reported lengthy delays with Digital Services Act trader verification, with little visibility into what is happening or when they can expect a decision.
Some developers report waiting more than four weeks, others two weeks. My own verification has been pending for 10 days. Contacting support does not always help: developers describe receiving no response, or waiting another two weeks for a reply.
We understand that verification takes time and that some cases require additional checks. What is frustrating is the uncertainty: no meaningful status updates, no clear indication of whether anything is missing, and no reliable timeframe.
We pay an annual Apple Developer Program membership fee... that does not mean every request should receive immediate approval, but timely communication and respectful support are reasonable expectations especially when these processes affect our ability to distribute an app and plan a launch.
What is the current expected timeframe for DSA trader verification...When should developers escalate a pending verification, and through which channel?
How can we confirm whether our submission is complete or requires additional information?
Can developers receive meaningful progress updates instead of remaining indefinitely in “Pending Review”?
For developers who have recently completed this process, how long did it take, and was there a support channel that actually helped?
The concern is not simply waiting. It is having no useful information or assistance while we wait.