can not update app with VPN ON

Question

Created Nov ’17

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My app provides VPN feature with packet tunnel provider. When I turn VPN ON, and app have new versions on app store, I can not update it. I can update the app only when I turn VPN OFF. When this problem happens, from the update progress bar, I can see it is downloading, but will stop at nearly complete.

Is it a limitation?

Answered by Cougnes in 280054022

The behavior I observe is the following: the update is successfully downloaded, but only installed once the extension is no longer active. Fortunately, this also happens after coming back from sleep. As a result, apps will eventually upgrade itself, albeit not on the very moment where a user hits the upgrade button in the app store. I would not call this a bug per se.

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Answer 1

DTS Engineer OP

Apple

Nov ’17

This issue has cropped up before (see this thread). The high-level summary is:

Updating a VPN app should work even if the VPN is on.
If it doesn’t work, that’s something we’d consider a bug.
Thus, you should file a bug about the problem you’re seeing. Please post your bug number, just for the record.
It would help if you enabled extra VPN logging, per the instructions on our Bug Reporting > Profiles and Logs page.
There’s no way you’re going to be able to work around a bug like this in your own code.

Share and Enjoy
—
Quinn “The Eskimo!”
Apple Developer Relations, Developer Technical Support, Core OS/Hardware

let myEmail = "eskimo" + "1" + "@apple.com"

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Answer 2

Cougnes OP

Nov ’17

Accepted Answer

The behavior I observe is the following: the update is successfully downloaded, but only installed once the extension is no longer active. Fortunately, this also happens after coming back from sleep. As a result, apps will eventually upgrade itself, albeit not on the very moment where a user hits the upgrade button in the app store. I would not call this a bug per se.

0