Goal I want to reply to feedback from customers who signed up using a private.relay account. Problem I am getting this error when sending an email: Reporting-MTA: dns; mailfout.stl.internal X-Postfix-Queue-ID: B87481D0015B X-Postfix-Sender: rfc822; hello@mydomain.com Arrival-Date: Fri, 7 Nov 2025 03:37:29 -0500 (EST) Final-Recipient: rfc822; xxxx@privaterelay.appleid.com Original-Recipient: rfc822;xxxx@privaterelay.appleid.com Action: failed Status: 5.1.1 Remote-MTA: dns; smtp3.privaterelay.appleid.com Diagnostic-Code: smtp; 550 5.1.1 <hello@mydomain.com>: unauthorized sender What have I done? I have configured mydomain.com in the Email Configuration Service inside of apple, as well as the email hello@mydomain.com. Using https://www.mail-tester.com/, I could confirm that the - [SPF] Your server 202.12.124.158 is authorized to use hello@mydomain.com - Your DKIM signature is valid - Your message passed the DMARC test My hunch This app was transferred and the previous owner did not have the email configuration set up. The emails I am writing messages to signed up at that time. Questions: If I rescue the old account and set up the email configuration, would it work? Is there any other tip I could try to apply?

Hello I am trying to release an application using EXPO ROUTER + EXPO RN WEB. I am trying to implement Apple Login using Firebase. I have already put necessary info in both App Store Connect and Firebas console. Now I am so confused what I have to do next. What are some resource I could use or tips you could possibly give me when making apple login available using firebase. Pleas all helps are welcomed and needed

Hi everyone, I am currently implementing Server-to-Server Notifications for Sign in with Apple. I’ve encountered a discrepancy between the official documentation and the actual payload I received, and I would like to clarify which one is correct. The Situation: I triggered an account deletion event via privacy.apple.com to test the notification flow. When my server received the notification, the type field in the JSON payload was account-deleted (past tense). The Issue: According to the official Apple documentation, the event type is listed as account-delete (present tense). Here is the discrepancy I am observing: Documentation: account-delete Actual Payload: account-deleted My Question: Is the documentation outdated, or is this a known inconsistency? Should I handle both strings (account-delete and account-deleted) in my backend logic to be safe, or is account-deleted the new standard? Any insights or confirmation from those who have implemented this would be greatly appreciated. Thanks!

Hello. When a user revokes Apple Login authorization, I am expecting a webhook to be delivered to our configured endpoint, but I currently not receiving any at all. So I have some questions: Should the revoke event webhook be delivered in real-time? If it is not real-time, when is the webhook supposed to be sent? If my server fails to respond to the webhook request, does Apple retry the delivery? (Actually I couldn't find how to response in this scenario, but if I can) Thanks in advance.

Hi I am experiencing a persistent 'invalid_client' error when attempting to exchange the authorization code for an access token using Sign in with Apple for my website (https://www.vitamarinaweb.com). Current Setup & Steps Taken: Identifier: I am using the Service ID com.vitamarinaweb.web1, which is correctly linked to the Primary App ID com.vitamarinaweb.web. Client Secret: I have generated a fresh Client Secret (JWT) using a valid Key (.p8) and confirmed the Team ID (29J763Q88J) and Key ID (RRW6536D27) are correct. Redirect URIs: My Return URL is set to https://www.vitamarinaweb.com/login.php and I have verified there are no trailing spaces or mismatches. Manual Test (CURL): When I perform a manual POST request via CURL using the generated Client Secret, I receive an 'invalid_grant' response (meaning the Client Secret and Client ID are accepted, and only the temporary code is rejected as expected). The Issue: Despite the CURL success, every request initiated through the web browser/PHP application returns {"error":"invalid_client"}. Verification Requested: Could you please verify if there is a synchronization delay or a specific block on Service ID com.vitamarinaweb.web1? Is there any internal mismatch between the Key ID RRW6536D27 and its association with the newly created Service ID? I have already cleared browser caches and tried multiple devices (different IP addresses) with the same result. Thank you for your assistance."

I have a user (myself, during development) who originally signed in with Apple successfully. I attempted to revoke access via Settings > Apple ID > Sign-In & Security > Sign in with Apple, but the app appears stuck in the list and cannot be fully removed. Now when attempting to sign in again, the identity token contains the correct sub but email is undefined. According to Apple's documentation, "Apple provides the user's email address in the identity token on all subsequent API responses." I've tried programmatically revoking via the /auth/revoke endpoint (received 200 OK), and I've implemented the server-to-server notification endpoint to handle consent-revoked events, but subsequent sign-in attempts still return no email. The same Apple ID works fine with other apps. Is there a way to fully reset the credential state for a specific app, or is this a known issue with partially-revoked authorizations?

a I am submitting this appeal because we believe our app was misunderstood and the review outcome and follow-up communication have been unfair and mechanically handled. 1) What happened / Outcome we disagree with Our submission was rejected under Guideline 4.8 – Design – Login Services, with the reviewer stating that our app uses a third-party login service but does not provide an equivalent login option that meets Apple’s requirements (limited data collection, private email option, no advertising tracking without consent). However, our game does not require or force any third-party login. The feature being treated as “login” is not a login service at all—it is Mainland China real-name / anti-addiction compliance verification. 2) Why we believe we comply with the App Review Guidelines A. The feature in question is compliance verification, not login Players do not need to create or log into any in-game account to play. The flow exists solely to satisfy Mainland China real-name/anti-addiction compliance requirements. Verification can be completed by either: Using TapTap only as a real-name verification authorization option, or Manually entering a Chinese ID number + legal name to pass verification and play. Because this is verification, not an account login, Guideline 4.8 “Login Services” should not apply in the way the rejection message assumes. B. There is no “playable account” to provide After we clarified the above, we continued to receive repeated, template-like requests to provide a “playable account.” This request does not match our product design: there is no account system required for gameplay, so there is no “review account” to provide. We have already provided the information needed to complete the verification path (ID + name for the compliance flow), yet the responses remained repetitive and did not reflect that the reviewer checked our explanation. 3) Why we believe the handling was unfair Even after clearly explaining that this is not a login system, the review communication continued with mechanical responses that did not address the clarification. This caused significant delays to our release timeline and appears to be unfair treatment compared with many existing App Store apps that use similar compliance verification flows. 4) What we are requesting from the Appeals Team Please investigate and correct the misclassification of our real-name compliance verification as a “login service” under Guideline 4.8. If the team still believes Guideline 4.8 applies, please provide: The specific guideline rationale, and The exact screen/step in our app that is being interpreted as “login.” Please advise what specific materials you need to proceed efficiently (e.g., screen recording of the verification flow, step-by-step review instructions, configuration notes). We are ready to provide them immediately.

Could you tell me about account security and passkeys? Our service is considering implementing passkeys, and these questions are to understand how Apple protects accounts from third parties. ① Apple website states that two-factor authentication is mandatory for newly created Apple Accounts. When did this requirement come into effect? What are the conditions for users who do not have two-factor authentication enabled? ② Apple website mentions that a verification code may be required when signing into an Apple Account from a new device or browser. Is my understanding of the situations where a verification code is requested accurate, as listed below? Are there any other situations? Completely signing out of the Apple Account on that device. Erasing the device. Needing to change the password for security reasons. ③ If a user is already using a passkey on an Apple device, and then upgrades to a new device, will additional authentication, such as entering a PIN code, be required to use the passkey on the new device?

We are experiencing an issue with Apple’s Private Email Relay service for Sign in with Apple users. Our setup details are as follows: • Domain: joinalyke.com • Domain successfully added under “Sign in with Apple for Email Communication” • SPF verified • DKIM enabled (2048-bit Easy DKIM via AWS SES) • Emails are being sent from S***@joinalyke.com Amazon SES confirms that emails sent to users’ @privaterelay.appleid.com addresses are successfully delivered (Delivery events recorded in SES and no bounce reported). However, users are not receiving the forwarded emails in their actual inboxes. Since: SES shows successful delivery, SPF and DKIM are properly configured, Domain is registered in the Apple Developer portal, we suspect that the Private Email Relay service may be blocking or not forwarding these emails. Could you please investigate whether: Our domain or IP reputation is being blocked or filtered, There are additional configuration requirements, The relay service is rejecting emails after acceptance, There are content-related filtering policies we should review. We are happy to provide message IDs, timestamps, and sample relay email addresses if required.

Hello, We are building a new app that would be kinda extension of the other and we want to let our community share the same account in between. We use Apple Sign in and we want Appel sign in system to give the same identity when people use apple relay. One of our app is alreadey released, can we still do it to share the same Apple login?

Hi everyone, I'm experiencing a persistent issue with Sign in with Apple on my iOS app that I cannot resolve from my side. I've already opened a support case (ID: 20000115382721) and received a reply directing me back to the Developer Forum, so I'm posting here in hopes someone has encountered the same issue or can offer guidance. Error message: FirebaseAuthException: [firebase_auth/invalid-credential] Invalid OAuth response from apple.com Critical observation: The Apple authentication screen never appears. When the user taps "Continue with Apple", the error is returned immediately. This suggests the request is being rejected before reaching Apple's authentication servers — pointing to a backend configuration issue on Apple's side for my Team ID. My setup: Team ID: DHKU23JL7H Bundle ID: com.expensespy.app Framework: Flutter with sign_in_with_apple package v7.0.1 Backend: Firebase Authentication Other auth methods (Google Sign-In, Email/Password): working correctly Verified configuration (all done correctly): App ID (com.expensespy.app): Sign In with Apple capability is enabled Configured as a primary App ID Not grouped with any other App ID Service ID (com.expensespy.app.auth): Created and linked to the primary App ID Domain: expensespy-e11ab.firebaseapp.com Return URL: https://expensespy-e11ab.firebaseapp.com/__/auth/handler All other redundant Service IDs have been removed Sign In with Apple Key: Created with Key ID X8T9NLBT4Y Linked to the primary App ID .p8 file is available Firebase Apple provider: Tested with OAuth code flow fields populated (Services ID, Team ID, Key ID, Private Key) — same error Tested with OAuth code flow fields empty (recommended for iOS-only) — same error Client-side implementation: Proper nonce generation with SHA256 hashing OAuthProvider('apple.com').credential() with idToken and rawNonce Tested across 3 different builds (Build 12, 13, 14) Tested on multiple iOS devices (iOS 18+) What I've ruled out: Client-side code (tested 3 different implementations) Firebase configuration (tested both populated and empty) Multiple Service IDs (cleaned up to just one) App ID configuration (verified primary status) Context: During my Apple Developer Program enrollment, I experienced an error that was not fully resolved. I suspect this may have left my account in a state where Sign in with Apple is not fully activated on the Apple backend for my Team ID. Question: Has anyone encountered this where the Apple auth screen never appears at all? Is there a way to verify that Sign in with Apple is properly provisioned for a specific Team ID on Apple's backend? My App Store submission is blocked by this since Sign in with Apple is required when offering third-party authentication. Any guidance from Apple engineers or developers who solved a similar issue would be deeply appreciated. Thanks!

Sign up not completed when I log to an app using apple id. What should i do?

Hello, our Sign in with Apple Button no longer works and throws an 7003 error. It worked a few days ago but suddenly fails. Any ideas how to fix this? Thanks in advance! plist: <dict> <key>com.apple.developer.applesignin</key> <array> <string>Default</string> </array> ... Code: var body: some View { VStack { SignInWithAppleButton(.signUp) { request in request.requestedScopes = [.fullName, .email] } onCompletion: { result in switch result { case .success(let authResults): handleSuccess(authorization: authResults) case .failure(let error): self.credentialFailure = true self.errorMessage = .appleSignInError logger.error("SIWA login failure: \(error)") } } .signInWithAppleButtonStyle(.white) .cornerRadius(GlobalValues.cornerRadius) } } Error: Authorization failed: Error Domain=AKAuthenticationError Code=-7003 "(null)" UserInfo={AKClientBundleID=com.our.app} ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)" SIWA login failure: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)"

Hello I have a problem with provisionprofile file. I have created Identifier with Sign in with Apple capability turned on, created Profile with Developer ID selected and now I try to export archive with generated Developer ID provision file but it says "Profile doesn't support Sign in with Apple" Also interesting thing that default provisions like macOS App Development Mac App Store Connect don't show such error when I try to export archive Maybe this problem is only related to Developer ID provision and Direct Distribution doesn't support Sign in with Apple, but I havent found proves about this idea

Hi! We're having issues with the sign in flow, starting today. As per the documentation, the issuer of the tokens should be https://appleid.apple.com sign in docs. But in the published configuration, it is now stated as https://account.apple.com metadata endpoint. Once the token is received through the sign in flow, the issuer is however still appleid.apple.com. This is causing problems for us where we expect the issuer in the metadata endpoint to be the same as the actual token issuer. What is correct here?

We have integrated Sign in with Apple into our iOS project using the recommended implementation from your documentation,However, we are experiencing issues when testing with the following: Bundle ID: com.app.xxx Using real certificates from our Apple Developer account Issue Details: On real devices, after entering the Apple ID password, we receive a message saying: "Sign-up not completed" On simulators, the flow gets stuck after entering the password no further progress occurs. We are not receiving any explicit error messages in the console or logs. We also tested with the official Apple sign-in demo code from the documentation link above, and the same issue occurred. Our team has confirmed that all necessary configurations have been set correctly, and the same implementation works on other accounts. We would appreciate your assistance in identifying the root cause and helping us resolve this issue. Thank you,

Hi https://appleid.apple.com/auth/authorize?client_id=com.adobe.services.adobeid-na1.web shows: invalid_request But https://appleid.apple.com/auth/authorize?client_id=xrqxnpjgps shows: invalid_client I've created a Primary App ID and ticked "Sign In with Apple". I've created a Service ID and ticked "Sign In with Apple" (identifier is xrqxnpjgps). When I click "Configure" for the "Sign In with Apple" of the Service ID, it is linked to the Primary App ID. Why do I get an invalid_client error? I've contacted the support by mail, and have been redirected here, does someone here have the ability/access/knowledge/will to figure out the cause and then tell me? Regards

Hello, I am at wits' end with the Apple Sign-in api. I have tested in stage and it works beautifully, but when i push to production it gives me the error "invalid_client". I'm confident the setup is correct, when I asked Apple for help over the phone, they sent me a few forums with no answers. Has anyone had the same issue? How did you resolve? Could it be because I have two app IDs and two service IDs? (prod + stage) Help!

Apple Sign In - "Sign up not completed" Error in Development Build (React Native / Expo) Problem Summary I'm implementing Apple Sign In in a React Native app using expo-apple-authentication. The Apple sign-in dialog appears as expected, but after tapping "Continue," it displays the message: "Sign up not completed". No credential is returned, and the promise eventually rejects with ERR_REQUEST_CANCELED. App Configuration Platform: React Native (Expo SDK 52) Library: expo-apple-authentication v7.1.3 Target: iOS development build (not Expo Go) Bundle ID: com.example.appname.nativetest (new App ID created for testing) Apple Developer Console Setup (Reviewed Carefully) App ID Explicit App ID (not a wildcard) "Sign In with Apple" capability enabled No associated Services IDs or Sign In with Apple Keys Provisioning Profile Development profile created for the test App ID Profile includes the test device and development certificate Installed successfully and used to sign the app Certificates and Signing Valid Apple Developer Program membership Development certificate installed and selected during build App installs and launches properly on the test device Implementation Attempts Attempt 1: Supabase OAuth Method Initially tried using Supabase’s built-in Apple OAuth provider: Configured with team ID, key ID, and JWT credentials Proper redirect URLs and scheme were in place Resulted in OAuth URL pointing to Supabase instead of Apple, with incomplete client ID Ultimately moved to native implementation for improved control and reliability Attempt 2: Native Apple Sign In (Current Approach) Using expo-apple-authentication with the following code: const credential = await AppleAuthentication.signInAsync({ requestedScopes: [ AppleAuthentication.AppleAuthenticationScope.FULL_NAME, AppleAuthentication.AppleAuthenticationScope.EMAIL, ], }); Relevant app.config.js Section: ios: { bundleIdentifier: 'com.example.appname.nativetest', usesAppleSignIn: true, infoPlist: { NSAppTransportSecurity: { NSAllowsArbitraryLoads: true, NSAllowsLocalNetworking: true, }, }, }, plugins: ['expo-apple-authentication'] Observed Behavior AppleAuthentication.isAvailableAsync() → true Credential state → NOT_FOUND (expected for new user) Apple Sign In dialog appears and allows interaction User taps "Continue" → dialog reports "Sign up not completed" Eventually returns: [Error: The user canceled the authorization attempt], code ERR_REQUEST_CANCELED Confirmed Working Aspects AppleAuthentication API is available and initialized App is signed correctly and launches on the physical test device Apple Sign In dialog appears with correct styling and options Same result observed across both Wi-Fi and cellular networks Clean Setup and Debugging Performed Removed all previous build artifacts Created a new App ID and new provisioning profile Rebuilt the app using expo run:ios --device Validated entitlements and provisioning assignments Removed any Services IDs and Apple Sign In keys used in previous attempts Verified ATS (App Transport Security) policies allow dev-time communication Environment Information Device: iPhone (not simulator) iOS Version: 18.5 Xcode: Latest version Apple ID: Developer account with 2FA enabled Build Method: EAS CLI using expo run:ios --device Open Questions Has anyone experienced the "Sign up not completed" issue with a clean native implementation in Expo? Are there known limitations when testing Apple Sign In in local development builds? Could prior Apple ID authorization attempts impact sign-in behavior during testing? Are there any additional configuration steps, Info.plist changes, or entitlements required beyond those listed above? Thank you in advance for any suggestions or guidance. We’re hoping this is simply a configuration detail that needs to be adjusted.

Hello, I'm developing an iOS app that includes a Sign In with Apple feature. I’ve completed the following setup steps: Enabled Sign In with Apple for the app’s Bundle ID in the Apple Developer Console. Added Sign In with Apple capability in Xcode under Signing & Capabilities. Tested the feature on a real device, not a simulator. Registered the real device ID in the Developer Console just in case any hidden permission issues exist. Despite following all the necessary steps (and even using the official Apple sample code) the Sign In bottom sheet displays a "Sign Up Not Completed" message. Unfortunately, I don’t receive any further error details to help diagnose the issue. After searching through StackOverflow and this forum, I came across posts suggesting that the feature might take up to 48 hours to become active after setup. Is this still the case in 2025? Or is there something I might be missing? For additional context: other features such as APNs (Push Notifications) are working as expected. Thank you in advance for any help or insight!