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Hello All,
I created Bipolar disorder test ,which is standard DSM test 10- questions.
My app got rejected with the note : Requires regulatory approval needed.
I am based out of India. Can somebody please suggest the approval process?
Regards,
Ruchi
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We recently launched our app and have a few folks that were part of our beta who submitted ratings and written reviews. But they aren't showing up. Any idea why? Our app is not very visible through search and I assume this comes into play with the search results algorithm so would definitely like to get to the bottom of it!
Would take suggestions on how to make our app more visible as well! Yes we ARE paying for Apple search and still not showing up!
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How do I open an app where the developer has not updated the app to work with new operating system? It is a password app that has all my passwords stored and I cannot open the app. Sheeesh
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The newly updated App Store Review Guideline 5.1.1(v) states that:
... If your app supports account creation, you must also offer account deletion within the app. ...
The guideline leaves two important questions open:
What does it mean to offer the account deletion?
Is it enough to point the user to the website, email, ... or does the deletion need to be completed within the app?
Does Apple expect a simple account deletion (in the sense of inactivation) or a full delete-all-my-data request?
Is there a statement from Apple which specifies these details or has someone already receive an app rejection for it?
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I was under the impression that a EULA and Terms of Service are not the same thing. However, my app just rejected for the following reason:
NOTE: We were unable to find the following required item(s) in your app's metadata:
– A functional link to the Terms of Use
– A functional link to the privacy policy
And as "Next Steps" it says:
To resolve this issue, please revise your app to include this missing information. If the above information is in your app or metadata, please reply to this message in Resolution Center to provide details on where to locate it.
To add your license agreement text or privacy policy to appear on the App Store page for your app:
Open your app in App Store connect
Select the App Information page from the left hand menu
In the General Information section, choose “Edit” next to “License Agreement” or "Privacy URL"
Click the relevant option to apply a custom EULA or Privacy Policy
Copy and paste your custom EULA or Privacy Policy into the appropriate box
This is really confusing because:
Under "NOTE" it says a Terms of Service is missing, but then "Next Steps" wants me to enter a custom EULA. I don't want to use a custom EULA, I'm fine with Apple's
The "Privacy URL" field is nowhere to be found, and I have idea how this is related to either a EULA or a Terms of Service.
So, I am at a loss for how to fix this situation. Somebody, please help.
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Hi,
We are trying to test application on iOS 15 and found that we are getting this message App needs to be updated.
Can anyone please let me know the reason behind this message? Existing users will have to delete the app and install again to get rid of this alert.
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Hi Apple Dev Community,My app binary recently got rejected in the app review. The reason for this being "my app includes HealthKit but never uses it".However, confusing is HealthKit either doesn't exist or is toggleed "off" for my app IDs, Xcode project and info.plist. Please take a look at below:App IDs: https://ibb.co/fCHhkG0Xcode: https://ibb.co/bN8Qjw6info.plist: https://ibb.co/f2jRgTrAs you can see, HealthKit is turned off for both App IDs and my Xcode project, while there is no entry for it in my info.plist...Apparenly, according to my app review correspondant, my info.plist "contains definitions for NSHealthShareUsageDescription and NSHealthUpdateUsageDescription values". I find this weird as my info.plist contains no such definitions.Does anybody know where exactly these values are stored and how to remove them?Any help is greatly appreciated. Thanks in advance! 🙂
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The latest updated App Store Review Guideline 5.1.1(v) states that:
Apps supporting account creation must also offer account deletion.
I would like to know:
Do I need to fully delete all data on our server related to this user?
Can I just provide a contact information for account deletion offline?
Is it requested for user to re-create a clean account with the same user identifier? e.g. email address
Is account termination is good enough for "account deletion" requirement?
Is it required to be able to retrieve user data after account deletion?
Any help is appreciated.
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When I run my app with the simulator or on a physical device (iPhone 10s, iPad 7), it works fine. So I send the archive to the App Store and they reject it because all they get is a black screen.
Two questions:
What could possibly cause this? I set the Run scheme to 'release'. It still runs with no problem.
How can I use the archive to test the app? The folks at the App Store will soon get tired of me sending the app to them to test.
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After two years of development , we are about to publish our app and we are facing a huge problem which is the Guideline 5.2.3 . It's impossible to get get the aproval for every station to be on your app , when you have thousand of stations. the app is working fine on Android platform for years and we wanted to do the same for iOS but we have no clue and we don't know what to do . we have seen that many radio apps have many stations and even the recording feature is enabled and get aproved . Please for those who are in the same situation please help us . Our app is like those and they are approved by Apple. which is really wired
https://apps.apple.com/us/app/record-dance-radio/id396869519
https://apps.apple.com/app/ootunes-radio-recording-alarm/id302782364#?platform=iphone
https://apps.apple.com/us/app/sonicweb-internet-radio-player/id516360076#?platform=iphone
https://apps.apple.com/us/app/audials-radio-podcast/id625143593
Can we have information before enrolling ?
Apple GuideLine 5.2.3 Audio/Video Downloading: Apps should not facilitate illegal file sharing or include the ability to save, convert, or download media from third-party sources (e.g. Apple Music, YouTube, SoundCloud, Vimeo, etc.) without explicit authorization from those sources. Streaming of audio/video content may also violate Terms of Use, so be sure to check before your app accesses those services. Documentation must be provided upon request.
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For an app whose core functionality depends on two users like tinder, do I need to create two user accounts for the App Store Reviewer during submission for review in the app store?
The alternative is to give a single user account and mock the responses from the other user. That restricts what the reviewer can do.
Which one is the preferred approach?
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My app got rejected because :
NOTE: We were unable to find the following required item(s) in your app's metadata:
– A functional link to the Terms of Use
– A functional link to the privacy policy
I have links for these documents, but I don't see fields where I can enter them. I remember those fields a while ago, but since then they have disappeared. Am I supposed to use the "Description" field?
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Hi everyone,
After our new release successfully passed the review process, we noticed small mistakes in the metadata and screenshots.
We could now cancel the release and then update these data.
But if we cancel the release we have to upload a new binary.
Is there any possible way we can update the metadata and screenshots after a successful review?
Best regards,
vhartmann
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开发者账号存在欺诈行为,被封。但我们确实没有欺诈用户,我们app也是正规并没有存在欺诈,可否给回复我们下邮件,你们这样不能以大欺小!
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My app was recently rejected because of non-compliance with App Tracking transparency because, while I do not use any kind of tracking in my app whatsoever, I do link out to the website that my company owns, and on that site, there are cookies.
I obviously cannot control what the website does as I'm not on that team. Is there any way to launch a website that uses cookies without requiring the ATT popup?
I've heard that SFSafariViewController is sufficient but WKWebview is not. Is this true? Is there something I can do to launch to the website (for things like FAQs) but avoid requiring the ATT popup?