App Review

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App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

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I added Privacy manifest for my app and submit it to review and apple reject my app with what comment ITMS-91054: Invalid API category declaration - The PrivacyInfo.xcprivacy for the “Frameworks/SmartlookAnalytics.framework/SmartlookAnalytics” file contains “Disk Space” as the value for a NSPrivacyAccessedAPIType key, which is invalid. Values for NSPrivacyAccessedAPIType keys in any privacy manifest must be valid API categories. For more details about this policy, including a list of required reason APIs and approved reasons for usage, visit: https://developer.apple.com/documentation/bundleresources/privacy_manifest_files/describing_use_of_required_reason_api. i look at the package manifest and all looks fine (attached image). Maybe somebody saw that issue - and may tell me how can i fix it.
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Hello, my app was rejected because deep linking doesn't work as expected according to the reviewer. I have reinstalled the app and tested it on the same device and iOS version as the reviewer, but everything still works fine for me. I also asked a few friends (three people) to test it, and they all confirmed that the deep linking works as intended. Have you ever experienced a similar issue before, or do you have any insight into why this might be happening? Thank you in advance.
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by ffan0811.
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Hello everyone, few months ago I submitted my new app for review, but got automated message back: We need additional time to evaluate your submission and Apple Developer Program account. Your submission status will appear as "Rejected" in App Store Connect while we investigate. However, we do not require a revised binary or additional information from you at this time. thought it won't take long (I was wrong) , I waited for a whole month and nothing, then I started researching and some other devs suggested to cancel that submition and resubmit , and I did just that , same thing happened this time , almost 3 weeks that i've been waiting , if any one from apple sees this please help me :(
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by ExoB.
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Hello everyone, I'm a developer, and my app has been submitted for review on the Apple App Store. Unfortunately, it has been in the "In Review" status for quite a long time now, and I haven't received any updates or review results yet. I'm very concerned that this situation might have a negative impact on my project. I have made the necessary modifications to the app as per Apple's requirements, addressing all issues raised during the previous review, and have provided the relevant qualifications. I'm confident that my app complies with all Apple review guidelines and requirements. However, despite my best efforts, my app has not yet been approved for release. I have invested a significant amount of time and resources in developing this project, and it has garnered interest and anticipation from users. I really hope to be able to make the app available to users as soon as possible to meet their needs. I would like to ask the developers and Apple staff in the forum if anyone has encountered a similar situation. How did you resolve it? What steps should I take to address the current issue? Do you have any advice or guidance? My user Apple ID is 6499257545, and if this information is needed to provide further assistance, please don't hesitate to let me know. Thank you very much for your help and support!
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Hello, I submitted two games about a month ago, on the 1st of April, and received an email two days later for one game stating: "We need additional time to evaluate your submission and your Apple Developer Program account. Your submission status will appear as 'Rejected' in App Store Connect while we investigate. However, we do not require a revised binary or additional information from you at this time. If we notice any issues that require your attention, we will let you know via App Store Connect. If we find no issues with your submission or account, the submission will be approved." I waited for about 20 days and received no response. then I tried every solution I could find online, but nothing worked: I resubmitted a new build. I emailed Apple. I requested a Expedited App Review. I removed VisionOS and macOS from my supported devices. Despite all these efforts, my games are still under review. Has anyone experienced something similar? i'm running out of patience, as I'm an indie developer who has invested money in developing these games, yet I can't even get them on online to the store.
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by X0t0.
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I am currently stuck in app rejection limbo at the moment. This has gone on all day. My iOS app allows a user to choose 1 of 4 alternate icons or just the default primary icon in the general app settings. The review team has been rejecting my app for the following reasons which I am apparently failing to decode somehow: Guideline 4.6 - Design - Alternate App Icons We continue to find that the app's binary includes icons that may support a user-selectable icons feature but does not fulfill all of the requirements for using alternate icons. Specifically: - The app includes user-selectable icons but does not provide a way to change the icons within the app. Next Steps To resolve this issue, please ensure that the app's icons can only be changed at the user’s request, are relevant to the content and functionality of the app, and can be reverted back to the app's original icon. If these icons were included in your binary for a reason other than a user-selectable icon feature, reply to this message in App Store Connect and let us know. This was my previous response explaining the use of the alternate icons: 1. The app's icons *can only* be changed at the user’s request – the user does this from the general app settings as previously explained. We do NOT in anyway do this without the user's request. 2. It is a way for the user to personalise the app. A person who curates things would appreciate this (as I do) so it is relevant to the functionality of the app. This same feature is also in the macOS version presently in the Mac App store and it is implemented the same way. 3. It *can* be reverted back the same way it was changed *by the user* in the app settings. 4. I do not think the UI to change the app icon should be in the main app (as opposed to the general app settings) because the user is not expected to change the app icon very often. So it is situated in the general app settings along with many other options that the user is not expected change often but can whenever they want to. Does choosing the alternate app icon in app settings not count as "within the app" ?
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by yega.
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Hi everyone, I'm building a course in which users can buy monthly subscriptions and access paid stuff. But I have read posts and articles citing that Apple rejects apps that use third part payment gateways instead of in-app purchase.
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by awais019.
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I'm stuck in the Apple rejection trap. Apple keeps rejecting our Safari extension because we refer to our portal for the login, which opens in a new tab. I have compared it with other Safari extensions. For example, the extension from Notion uses the same procedure for the login. I think it is a normal procedure. How can we solve this case? Does anyone have any ideas? Thanks for your help.
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添加以提供审核时报错,但并没有告诉我需要提供哪些信息?(发布上一个版本的时候没有这个问题)
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by pingsheng.
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Hi, as I checked now multiple threats in the internet I cant find a solution to solve the Problems with the Apple Guidelines. Our Business Model is based on pay per user. As Apple rejected our App due to not compatible guidelines I cant figure out how to implement pay per user with InApp Purchase. Because I cannot find a solution to increate the subscriptions because you can only have 1 Subscription per Account. I cant increase the subscription amount nor adjust prices of the subscription when they invite a user for example. I really need help to figure out how to solve this type of issue. I appreciate any hints how I could solve this.
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by _LgC.
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Hi, I spent almost half a year developing the app. Now it got stuck on review. The last message I got was on March 6 telling me that: We need additional time to evaluate your submission and Apple Developer Program account. Your submission status will appear as "Rejected" in App Store Connect while we investigate. However, we do not require a revised binary or additional information from you at this time. I have no idea what do and would appreciate any help
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by mikhail_o.
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Hello, Could anyone please tell me, if it is allowed to have email-password and passkeys as only login methods? I remember reading somthing about having to include sign-by-apple first when I want to allow third party login, and I'm wandering whether this rule only applies to OAuth like google, or if it applies to passkeys as well and allowing users to sign-in using passkeys while not providing sign by apple would make my app not pass app review. Thanks for your answers.
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Não estou conseguindo enviar meu App para revisão. Nunca apareceu essa mensagem antes e não foram alteradas informações da conta. A mensagem também não é clara sobre qual informação deve ser alterada/corrigida.
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by GSFZamai.
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求帮忙,看看什么问题!!! ![](“https://developer.apple.com/forums/content/attachment/99917220-bcbb-4900-b54a-9c6c8d4ac24c” “title=微信图片_20240506110007.png;宽度=1420;高度=271“)
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Issue Description The app exhibited one or more bugs that would negatively impact App Store users. Bug description: after we entered the provided credentials, an activity indicator was spinning indefinitely and we were unable to use the app Review device details: Device type: iPad Air (5th generation) OS version: iOS 17.4.1 What have I done So basically Apple is saying that there are issues with https requests that they are making when on App review The problem is that it always works for me. I've tested on TestFlight on my iPhone and there's no issue. When I directly download the app from the app store in my mac, it works as well. I've checked the backend logs during the time that the reviewer were checking my app, and there's not a single request made to the mobile login endpoint. My backend infrastructure, which is hosted on Google Cloud Platform (GCP) in the United States, is configured without any IP-based geolocation blocking or regional access controls. I've tried using a VPN, and even asked to a friend to make a request from the US using Postman. It always worked. I've tried putting a network checker just after the login attempt. It warns and shows a toast saying that there's no internet connection. Not allowing the request to be made. I've implemented a timeout in the requests. I started with a 12s timeout. I went progressively downwards with 8s and 4s timeouts in my submissions, and all the submissions were rejected. I've tried to reach Apple to give me more details about the environment that these networks are made, anything about the error itself. I went to both a Rejection Appeal and a reply to App review, and all that they gave me was the device type and the OS version. If anyone has any tips or insights on debugging this issue, especially in scenarios involving App Store review processes where the behavior differs from other environments like TestFlight or direct downloads, I would really appreciate any guidance or suggestions on how to proceed.
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by padova12.
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I am trying to disable the screenshot on iOS app but apple does not expose any api for this. Due to which I added a workaround when iPhone will try to take screenshot we have a textfield in secured way which will cover the whole screen and screenshot will be blank. Does anyone tried the same approach to avoid screenshot? if yes did apple act against those application or they reject if they find. It will be great help if Apple can provide us some insight on it.
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We are trying to publish a peer to peer sharing app. Our T&C's require the users to be at least 18 years old since there is legality around the agreements between users. Apple keeps kicking this back and stating we should not ask them their age. How do we get around this? Here's what they keep referencing: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage 5.1.1(v) Account Sign-In If your app doesn’t include significant account-based features, let people use it without a login. If your app supports account creation, you must also offer account deletion within the app. Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. If your core app functionality is not related to a specific social network (e.g. Facebook, WeChat, Weibo, Twitter, etc.), you must provide access without a login or via another mechanism. Pulling basic profile information, sharing to the social network, or inviting friends to use the app are not considered core app functionality. The app must also include a mechanism to revoke social network credentials and disable data access between the app and social network from within the app. An app may not store credentials or tokens to social networks off of the device and may only use such credentials or tokens to directly connect to the social network from the app itself while the app is in use. Issue Description The app requires users to provide personal information when registering that is not directly relevant to the app's core functionality. Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional. Examples of app concepts and inappropriate required information: A general shopping app that requires the user's marital status A rideshare app that requires the user's gender Next Steps Update the app to not require users to provide the following personal information: DoB Gender Resources Learn more about data collection and storage requirements in guideline 5.1.1. Support Reply to this message in your preferred language if you need assistance. If you need additional support, use the Contact Us module. Consult with fellow developers and Apple engineers on the Apple Developer Forums. Help improve the review process or identify a need for clarity in our policies by suggesting guideline changes.
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I have my app already in live before the privacy manifest introduced. Now, I want to migrate from cocoapods to Swift Package Manager. Will this be considered like adding the third party SDKs as new ones or will it be considered existing ones? So far I have not received any emails from Apple regarding the privacy manifest. I do not want any issues with the privacy manifest.
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by Sneha0110.
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In order to submit my new subscription for review I need to upload a screen. No matter what resolution image I upload it fails saying "Your file could'nt be save. Try again if the problem persists, contact us" I am using many different types of simulators (Iphone 15 - Iphone Xs) and physical devices to take a screenshot and nothing is accepted. I can see the error message being returned from apples API is "IMAGE_BAD_DIMENSIONS_SM_LESS_MIN" so assume its a resolution issue. I am following the current guidelines here: https://developer.apple.com/help/app-store-connect/reference/screenshot-specifications
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