App Review

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App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Preventing Copycat and Impersonation Rejections
In this post, we'll share tips to help you submit apps that deliver original ideas to your users. When working on your app, focus on creating interesting, unique experiences that aren't already available. Apps that actively try to copy other apps won't pass review, and accounts that repeatedly submit copycat apps or attempt to impersonate a service will be closed. The rules that prevent copycat and impersonator apps from being distributed on the App Store are described in App Review Guideline 4.1: 4.1 Copycats (a) Come up with your own ideas. We know you have them, so make yours come to life. Don’t simply copy the latest popular app on the App Store, or make some minor changes to another app’s name or UI and pass it off as your own. In addition to risking an intellectual property infringement claim, it makes the App Store harder to navigate and just isn’t fair to your fellow developers. (b) Submitting apps which impersonate other apps or services is considered a violation of the Developer Code of Conduct and may result in removal from the Apple Developer Program.(c) You cannot use another developer’s icon, brand, or product name in your app’s icon or name, without approval from the developer. These requirements help make the App Store both a safe place for people to discover apps and a platform for all developers to be successful. Best Practices Here are three best practices that will help you submit apps that follow App Review Guideline 4.1: 1. Submit apps with unique content and features. People want apps that provide unique experiences. Find areas that aren't currently being served and build compelling apps for those audiences. Do: Create apps that provide a new experience or a unique spin on an existing concept. Design original, delightful interfaces that elegantly meet your user's needs. Don't: Don’t imitate the features and functionality of other apps. Don’t copy the look and feel of other apps, such as using an identical user interface design. 2. Make sure App Store metadata only contains relevant information and content you either own or have permission to use. The metadata provided in App Store Connect is used to populate your app's product page on the App Store. People rely on this metadata to learn about your app and what it has to offer. Leveraging the popularity of another brand or app, either by including irrelevant references or protected content, is misleading and won't help your app succeed. Do: Use engaging, descriptive language to describe your unique app. Create original content that best represents your app, such as screenshots showing the actual app in use. Don't: Don't use protected material you do not have the necessary permission to use, such as app icons that are similar to icons of a popular app. Don’t include irrelevant references, such as popular app names or trademarked terms, in any metadata fields. 3. Provide information that is authentic and verifiable. People want to know the developers behind their favorite apps are who they say they are. It's important to continually review and provide up-to-date information, including the developer or company name listed on your Apple Developer Program account, the Support URL listed on your app's product page, and other helpful information. This will enable your users to contact you when they need help and it will also hinder people who may try to impersonate you, your app, or your service. Do: Make sure all information, resources, and documentation related to your account and apps are current and accurate. Don't: Don’t provide inaccurate information or resources, such as directing people to outdated support pages. Don’t provide fraudulent documentation. Accounts that submit fraudulent documentation will be removed from the Apple Developer Program. Support Incorporating these best practices into your app's development will help you submit apps that follow App Review Guideline 4.1. If you need additional assistance, consider taking advantage of one of the following support options available from App Review: If your submission has been rejected, reply to the message from App Review in App Store Connect and request clarification. Request an App Review Appointment to discuss the results of our review. Appointments are subject to availability, and take place during local business hours in your region on Tuesdays and Thursdays. If you believe your app follows the App Review Guidelines, consider submitting an appeal to the App Review Board. Resources Learn about foundational design principles from Apple designers and the developer community. Learn how to create engaging App Store product pages. Note that apps that violate intellectual property rights are subject to removal through the App Store Content Dispute process. If you believe an app on the App Store violates your intellectual property rights, you can submit a claim.
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4.3(a) Spam Issue – Appeal Not Receiving Any Updates
Hello, I’m contacting you for assistance regarding an App Review issue that our company is currently facing. Background Several months ago, a former employee submitted an early prototype of our app using his personal Apple Developer account. That submission was never approved, and after the employee left the company, he removed the app from his account. It is no longer available on the App Store and no longer listed under that account. Recently, we rebuilt the product completely — new UI, new codebase, and a fully updated design — and submitted it under our company’s official Apple Developer account. Issue Our recent submission was rejected with 4.3 – Spam, indicating that our app is considered a duplicate of another existing app. However, the only similar app is the old prototype submitted several months ago by the former employee, which was removed and never published. It seems likely that our submission is being linked to that previous prototype, even though it no longer exists and was submitted under a different personal account. Appeal Status We submitted an Appeal right after receiving the 4.3 rejection. It has now been one week, and we have not received any update or confirmation: No email response No status change in App Review The Appeal does not appear in the Resolution Center The app remains unable to move forward in the review process Request for Assistance Could you please help us with the following? Could you confirm whether our Appeal was successfully received? What is the typical response time for Appeals in cases like this? Is any additional information required from us to continue the review? If the previous submission under the former employee’s personal account is influencing the review, how can we resolve this issue permanently? Is there a recommended way to escalate this situation, given that this app is critical for our company? We sincerely appreciate your time and assistance. Thank you, and we look forward to your guidance.
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Help with App rejection
I developed a mobile game which is a shooter/endless waves type of game. I submitted a few months ago and got rejected under guideline 4.3.0 -design spam. I went and redesigned the while thing, ADDED A COMPLETE MULTIPLAYER functionality where you can battle other real players. Submitted it again last Friday, week ago. Got the same rejection reason 4.3.0 - design spam. After explaining the features I added they wrote me back saying that the issue is resolved and then rejected due to some technical error I did when filling out the age rating settings. Fixed that and AGAIN they rejected under guideline 4.3.0 - design spam!! Even after attaching them a screenshot of the message that CLEARLY shows they resolved that issue, they keep on rejecting under 4.3.0 it’s like they are not even looking at the screenshot, or even looking in the message history. Does this make any sense to anyone? That 2 days ago they said 4.3.0 was resolved, then not? the app was developed entirely from scratch, no free assets, no templates, I have adobe files to prove it. please advise, I am loosing my mind.
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Same app name and Logo
Can multiple apps be published under the same organization that use the same logo and the same app name, but are intended for different regions? Each app will target a specific country or region, and the core functionality will be similar. I could not find any specific App Store Review Guideline stating whether it is allowed to have the same app name and branding for different regional versions. Is it necessary to differentiate the branding or name for each regional version to get approval during App Review?
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My account "Pending Termination Notice"
Need Clarification on Pending Termination Notice for “Ethereum Cloud Miner Sim” App Hello Apple Developer Community, My developer account recently received a Pending Termination Notice, stating that my account may have been used for dishonest or fraudulent activity. I am very concerned and would like clear guidance on how to properly resolve this situation. My app is “Ethereum Cloud Miner Sim”, which is a simulation-only app, not real mining. To avoid misunderstanding, I clearly included: “Sim” in the app name A full disclaimer in the description No external payments, no misleading claims, no incentives, and no financial functionality Despite this, the app was removed and my account received the termination warning. I want to understand: What specific part of my app or metadata was interpreted as dishonest or fraudulent? How can I correct the issue so my account is not terminated? Is there any additional clarification or documentation I should provide? Does Apple consider simulation apps (non-functional mining simulations) as violating Guideline 5.6? My intention has always been to follow Apple's guidelines carefully, and I am ready to make any changes required. I kindly request direction from Apple or anyone in the community who has experienced a similar issue. Thank you for your time and guidance.
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Repeated Guideline 4.3 Rejection for Update – Requesting Insight From Fellow Developers And App Review Team
Hello everyone, I hope you are all doing well. I’m opening this discussion because we’ve encountered a repeated Guideline 4.3 rejection for an update, despite having previously addressed the same concern with the App Review team and reaching a resolution. Several weeks ago, we went through a detailed review process regarding Guideline 4.3. We provided full technical explanations, clarified our development structure, redesigned parts of the UI, and made all adjustments requested by the App Review team. That update was ultimately approved, and the app has been live on the App Store since then without any issues. However, our new submission—which includes only a critical bug fix—is now being rejected again for the same 4.3 reason. No changes have been made to the concept, design, or core functionality since the previously approved version. The update is not introducing new features or new UI; it simply resolves a performance bug affecting downloads and uploads, which users are already experiencing in the live version. We operate a single developer account, and our apps are entirely built in-house. Although we use open-source VPN cores (such as Xray-core and Clash), these frameworks are publicly available on GitHub and are commonly used by many developers. Our implementations, configurations, and UI are fully custom and not shared with any other apps. This was already reviewed and confirmed in our previous submission. We have already sent clear and detailed technical explanations through the Resolution Center—similar to what was accepted in our earlier approval—but unfortunately, it hasn’t resolved the issue this time. This situation is becoming difficult for us because: The current live version has a performance bug that users are already affected by. We are in the middle of ongoing campaigns, meaning delays can lead to financial impact. Negative user feedback due to this unresolved bug could permanently damage the app’s reputation. Since this exact concern was previously reviewed, discussed, and resolved with App Review, we are unsure why the same guideline is suddenly being applied to a simple bug-fix update. So I wanted to ask the community: Has anyone faced a similar situation where a previously resolved 4.3 issue resurfaced on later updates? Are there any specific details or approaches that helped clarify the situation for the review team? Is there anything additional we should highlight to prevent misunderstanding on automated or manual review? Any insights or shared experiences from other developers would be extremely valuable. Thank you in advance for your time and support.
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StoreKit's manageSubscriptionsSheet view modifier not loading
Our app was just rejected by Apple because they say the subscription management sheet never loads. It just spins indefinitely. We're using StoreKit's manageSubscriptionsSheet view modifier to present the sheet, and it's always worked for us when testing in SandBox. Has anyone else had this problem? Given that it's Apple's own code that got us rejected, what's our path forward?
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How can responding to user reviews effectively contribute to improving ASO performance?
Responding to reviews helps ASO because it encourages better user sentiment, improves rating recovery, and builds trust for new users checking your app. Converting negative reviews into positive ones has a strong impact on ranking. Engaging consistently with users is one of the simplest ways to strengthen overall ASO performance.
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App using wrong Apple login service ID from another app — how to preserve existing users?
Our app (app1) was recently transferred from Team A to Team B. While reviewing the Apple login implementation, we discovered that "Sign in with Apple" had been incorrectly set up to use the Service ID and App ID of another app (app2) — specifically, it was using app2.service as the Service ID and app2 as the App ID. In other words, app1’s users were authenticated through app2’s credentials due to a misconfiguration on our part. Now that app1 has been transferred to Team B, we’re trying to preserve those users. However, app2 is still in Team A, and we cannot maintain Team A anymore — meaning app2 must also be transferred to Team B if we want to retain access to the user data. One idea we considered is submitting app2 for App Review (even though it's non-functional) just to fulfill the transfer requirements, and then transferring it to Team B solely to retain the Apple login setup. Is this approach acceptable? Are there any recommended ways to handle this kind of misconfiguration while preserving existing Sign in with Apple users?
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No Response From App Review Board After 14+ Days
Hi everyone, I submitted an appeal to the App Review Board over 14 days ago, but I still haven’t received any update or acknowledgment. I’m now at a standstill, as this delay is blocking my app release and preventing me from moving forward. Is there a typical timeframe for ARB responses? And is there any recommended way to follow up or get the appeal looked at? Any insight from others who’ve been through the process would be appreciated. Thanks.
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Waiting for Review for one week
Hello, everyone! I encountered problems during the application review process. My app has been in the "Waiting for Review" state for over one week, while usually the review process is completed within 12 hours. And currently, there is no update of any information, and it is unknown what kind of problem has hindered it. Has anyone else experienced such a delay recently? Any suggestions on how to speed up the process or upgrade issues with Apple would be greatly appreciated.
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How long does it normally take for App Review appeals?
Hi! My app was rejected on Nov 4 due to 4.3 Design Spam. After communicating with the App Review team on Nov 4, the decision was still the same, so I submitted an appeal to the App Review Board that day. They mentioned there are apps that are providing the same functionalities but I have done my research on App Store and reached out to potential users in London to gauge the interest. I believe my app and its direction is unique. I still haven’t received any update and I totally understand that the appeals process can take some time. It's just that I am really passionate about getting this app into the public to get people on it and I have no idea on what is wrong and how I can help make it right. Does anyone know how long it usually takes to get a response from the App Review Board? Thank you for any help!
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Subscribe screen - Rejection - Guideline 2.1 - Information Needed
Hello everyone, quick question. I have an app with subscriptions that limit some functionality until you subscribe. The app detects if you have an active subscription and if you do not, when choosing a functionality that is behind the paywall, you get redirected to the upgrade screen where the subscriptions are located. The reviewer replied "We have started the review of your app, but we are not able to continue because we cannot locate the in-app purchases. To help us proceed with the review of your app, please reply to this message providing the steps for locating the in-app purchases in your app." I think the issue is that the app was tested before by the review team with a sandbox account, and now the app is not displaying that upgrade screen anymore because it detects that sandbox account as having an active subscription. And now the reviewer can't get to that screen anymore. Has anyone encountered this type of issue in the past? If you erase purchase history from that particular sandbox account, you log out and log back into the sandbox account it works, but I'm not sure if the reviewers do that.
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Struggling to get my app noticed after launch — any tips to boost ranking on the App Store?
Start by refining your metadata with keyword-rich titles, subtitles, and descriptions that match user intent. Use high-quality screenshots, app previews, and localized content to improve visibility. Focus on user engagement through regular updates, positive reviews, and consistent installs. Higher retention and active user signals naturally help your app climb the App Store rankings.
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App has been stuck in the “Waiting for Review” status for more than 1 month
Dear App Review Team, Our app – Apple ID 6749515097 has been stuck in the “Waiting for Review” status for more than 1 month (since October 14, 2025). Normally, reviews begin within a few days, but in our case, it seems unusually delayed. Could you please investigate and help with this. Thank you very much for your time and assistance.
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App stuck in "Waiting for Review" status for almost three months
Hello, I first submitted my app on September 14, and it has been stuck in the “Waiting for Review” status for almost three months now. This is the first version of the app, and it has never been reviewed before. I’ve already contacted Apple via email, but I only received the standard response stating that everything is fine. Is there anything else I can do? Thanks!
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