App Store

RSS for tag

The App Store allows users around the world to discover and download your iOS and iPadOS apps.

App Store Documentation

Posts under App Store tag

724 Posts
Sort by:
Post not yet marked as solved
0 Replies
29 Views
When attempting to add a recent build to an External test group, I am receiving the error: This build is using a beta version of Xcode and can’t be submitted. Make sure you’re using the latest version of Xcode or the latest seed release found on the releases tab in News and Updates This build is a macOS app built with Unity, which is then codesigned, packaged with productbuild, and then uploaded with xcrun altool --upload-package. The version of Xcode being used was released about a week ago. Xcode Version 15.4 (15F31d), built of an Intel Mac Mini running macOS 14.4.1 (23E224). I have seen threads in the past about this, but nothing recent. (1,2)
Posted
by mcarriere.
Last updated
.
Post not yet marked as solved
0 Replies
43 Views
We are considering raising the age rating of our existing app. Currently, the app is rated 4+, but we are looking into raising it to 12+. We have some questions regarding this change and would appreciate your guidance: For users under 12 years old (below the specified age) who have already installed the app: Will they still be able to use the app as before? Will they be unable to receive updates? For users under 12 years old (below the specified age) accessing the App Store: How will the app appear to them? Will it become invisible in the App Store for them? Thank you for your assistance.
Posted
by Negan_tt.
Last updated
.
Post not yet marked as solved
1 Replies
74 Views
Im very socked after waiting more when 2 days and still no one contact whit me for charge money for enroll program. Support on apple is same worst write 1-2 business days 2 week not have reply. Im thing google is bad but him support reply 5-6 hrs and have live chat but apple nothing, no phone, no live chat only email and no one look at it. First im download apple dev im try to enroll from app im scan personal ID and im going on step to pay im add debit card in apple id all information ok when try to pay write unknown error contact whit itunes. im delete card from apple id im add again but option from enroll in app is missing and im do whit website and write we contact 2 business days. 1 week pass.
Posted
by citybgsky.
Last updated
.
Post not yet marked as solved
0 Replies
71 Views
Hi, I have been receiving an email error message: ITMS-90426: Invalid Swift Support - The SwiftSupport folder is missing. Rebuild your app using the current public (GM) version of Xcode and resubmit it. when submitting an app to the App Store Connect using xcode. I have searched for many solutions online, but none of them have worked. Later, I manually created the SwiftSupport directory and copied the Swift dynamic library (dylib) that the app depends on to this directory, as well as copying them to the. app/Frameworks directory. After submitting, I received an email saying that these. dylib dynamic libraries are not in the. app/Frameworks directory. I opened the IPA file and checked the directory, and I really saw that they are located below. I don't know where the problem is, can you tell me the exact reason?
Posted
by forchen.
Last updated
.
Post not yet marked as solved
0 Replies
65 Views
Hi, When I uploaded 2 videos in the Event Card Video, and Event Details Page Video section of a new In-App Event, both are showing processing for a long time. I'm trying to upload videos for the first time in an in-app event, is it normal to take longer time on video processing? The video dimension is 1920x1080 with 30fps for the event card video, and 1080x1920 with 30fps for the event details page video. Please let me know if you have any tips.
Posted
by sivareena.
Last updated
.
Post not yet marked as solved
2 Replies
215 Views
Hello, my offer is individual and has been operating in the app store for 2 years. today I updated the application and was refused, it says that the application is spam! Why is my app spam? 4.3.0 Design: Spam
Posted
by FIndylife.
Last updated
.
Post not yet marked as solved
1 Replies
91 Views
When start app from TestFlight and macos >= 13,has a code signature invalid error '/Applications/mac-ci-appstore.app/Contents/Frameworks/***.framework/Versions/A/***' (code signature invalid in <BED9CDF6-C616-3AB0-819F-7B6FD5896709> '/Applications/mac-ci-appstore.app/Contents/Frameworks/***.framework/Versions/A/***' (errno=1) sliceOffset=0x00004000, codeBlobOffset=0x000A3880, codeBlobSize=0x00006EF0), start it from macos <= 12,no error happen,how to fix it on macos >= 13,I have no idea. all devices add in device lists. codesign verify then app is ok too.
Posted
by noexcept.
Last updated
.
Post not yet marked as solved
1 Replies
103 Views
Need help ,Let me explain: I'm a freelancer developing an app for Livart, a store that wants to start selling online. The owner is a friend of mine, so that's how I got involved. But, to be honest, there's no paperwork or anything official between us. what supposed to reply???
Posted
by mouhib777.
Last updated
.
Post not yet marked as solved
0 Replies
73 Views
When I try to create 1.1 (which is a new version), I get the following message: Additionally, if I try to create another version, let's say 1.1.1 or 2.0, I just get same error. When inspecting the call, this is the result: { "errors" : [ { "id" : "48d65ae9-b7d5-44cb-85a6-b7295202f13b", "status" : "409", "code" : "ENTITY_ERROR.RELATIONSHIP.INVALID", "title" : "The provided entity includes a relationship with an invalid value", "detail" : "You cannot create a new version of the App in the current state.", "source" : { "pointer" : "/data/relationships/app" } } ]
Posted
by Svarich.
Last updated
.
Post marked as solved
2 Replies
272 Views
UK based here and trying to sign up for a Connect account to upload my apps, but my payment keeps being declined. The options state that both Debit and Credit cards are accepted, so why am I unable to sign up ? My iPhone is still iOS 15 so I cannot download the developer app and still on Big Sur I cannot download the macOS version, ridiculous ! I don't know if signing up via Apple's Developer app would allow the payment to go through or not, but the web based version is not working for me. I have read on other threads that Debit Card users need to submit ID, I can't imagine why, but it's not clearly stated at the sign up process, so I cannot be sure.
Posted
by trined.
Last updated
.
Post not yet marked as solved
0 Replies
97 Views
Hello, We have discovered an app on the App Store that has copied our application entirely, including the UI interface, icons, and artwork. The only difference is a single letter in the app name, while the logo remains remarkably similar. We couldn't find a report button on the App Store page. How can we report it? Thank you,
Posted
by SMARTCIS.
Last updated
.
Post not yet marked as solved
0 Replies
117 Views
My app is showing as size of 2.4 GB on the app store. Its actually 290 mb after fully installed on a device. If any user downloads the app on LTE / cell signal it pops a message saying that the app size is 4.3 GB. App Name : GOHUNT / Research and Huning Maps
Posted Last updated
.
Post not yet marked as solved
0 Replies
98 Views
Album art in App Store screenshots of music apps: OK or not? The only reason I ask is that I see several apps in the store that feature album artwork by artists like Taylor Swift, The Beatles, Radiohead and so on. Across the internet everyone says this it's a no-no if you don't own the copyright of the images. I get that but what's the deal with all these apps? Are these devs simply taking chances each time they submit for review?
Posted
by gbuela.
Last updated
.
Post not yet marked as solved
2 Replies
214 Views
While uploading the application into the TestFlight the following error received, ITMS-90714: Invalid binary - The app contains one or more corrupted binaries. Please rebuild the app and resubmit. After sometimes generate same configuration the application successfully submitted on the TestFlight. We are using Xcode 15.3
Posted Last updated
.
Post not yet marked as solved
0 Replies
136 Views
We are received the following error while uploading the application into TestFlight. **ITMS-90714: Invalid binary - The app contains one or more corrupted binaries. Please rebuild the app and resubmit. ** After sometimes we submit the same application without changing the configurations application submitted successfully into the App Store. We are using the Xcode 15.3 version.
Posted Last updated
.
Post not yet marked as solved
0 Replies
100 Views
Hello, For a short time before and just after we announce our app we would like to make it available by direct link only. We don't want it to be searchable on the app store. Can anyone tell me if this is possible and if so, what the best way to do this is? Thanks
Posted
by jweston.
Last updated
.
Post not yet marked as solved
1 Replies
84 Views
There is at least one app in AppStore (Prisma: Photo Editor, Filters), that suggest 1 day of free trial, but if you accept it, your card will be charged next day for full price of year subscription, even if you already removed app from your device and canceled subscription during this free trial day. This looks like fraud. Developers refuse to take responsibility for this. Apple support chat confirms, that such situatioin is a kind of not ok, but they are not going to do anything about it at all. Is it a known issue of AppStore? Do you know other apps like this? Is there any chance for people that were forced to purchase such subscription to get a compensation? How to setup such trial and subscription settings for my app?
Posted
by bobgps.
Last updated
.
Post not yet marked as solved
0 Replies
130 Views
I just renewed my developer account (a little late) When will my app show up on Appstore again?
Posted Last updated
.