We're testing in-app purchases in our iOS app, and Product.products(..) returns an empty vector in the sandbox environment, both when building & running in xcode and on testflight. We've eliminated all the obvious reasons: Paid App Agreement is done InAppPurchase Products are in Ready to Submit The ProductId's are matching Sandbox tester account is set up and logged in on testing device Currently we're out of ideas for why the IAP purchase products are not showing up - would appreciate any help!

I would like to programmatically keep track of offer codes that have been used. I just configured a Test Offer Code (Reference name), which contains 500 codes (Offer Codes) to buy a 1-month subscription for 0,49€. I was able to redeem the code and everything works, but I was expecting to receive the used code. Instead I received the Reference name in the payload from the App Store Server Notification in the field offer_code_ref_name="Test Offer Code". (expected was sth like offer_code_ref_name="JFFDS61SBJDBJ5BXJS4BX") I would be able to identify the Reference name by the code, if it was provided, because I have the following table in my app's backend: reference_name | code | url | expires_at | used | reserved Test Offer Code | xadz | zzz | 31-07-2022 | t | f Test Offer Code | asdf | *** | 31-07-2022 | f | f The used code doesn't seem to be included in the latest receipt. How can I obtain it? Can I somehow call App Store Connect API? Thanks

My app offers a premium subscription, and all works well locally when I test with a Sandbox tester account. However, in app review, the reviewers are not able to access premium - Apple does not open the subcription/payments modal when the reviewers click the "Get Premium" button. I'm wondering if it's because I haven't "attached" my subscription to my review as described in https://developer.apple.com/help/app-store-connect/manage-submissions-to-app-review/submit-for-review/? The instructions says: "On the right, scroll down to the In-App Purchases and Subscriptions section, then click Select in-app purchases and subscriptions. When submitting a subscription for the first time, it must be submitted with a new app version." But I don't see any "In-App Purchases and Subscriptions" section on this page. Am I missing something or are the docs outdated?

I am not sure if this is just Xcode and Storekit2 behaving weird. I am getting all products every time during my testing, even though I have pricing enabled for US and non-US in the same subscription group. How do I handle this scenario? Isn't SubscriptionStoreView supposed to handle this by itself depending on media and purchases country? Thanks in advance for your response!

Hi everyone I have an app already on-line on app store connect and I am looking for a way to upload a batch of in-app purchased items (csv file or similar): Can you help? Thank you, Federico

On Testflight the SubscriptionStoreView() is loading endlessly (see Image below). In Xcode it works. What could be the problem?

Hello, everyone. I'm using Bubble.io to develop a matching app for a transportation company and try to publish it to the App Store by using BDK plugin. The URL of the matching app is as follows https://carrier-s.com I received the following message from the App Store, and I'm not sure what to do. The いいね can be purchased in the app using payment mechanisms other than in-app purchase. If anyone knows anything about in-app purchases, please let me know. Currently, payments are made via Stripe.

I have an app where fans can subscribe to multiple content creators and this is implemented using a sub group for each creator. I want to add a new "all access" subscription that gets them access to everything. We are treating this as an upgrade from the individual sub. Is there a way to cancel (or swap) the individual sub when they subscribe to the bundled sub? I know within a sub group it is possible to go between sub levels, but not sure about across sub groups.

I Implement a 'SubscriptionStoreView' using 'groupID' into a project (iOS is targeting 17.2 and macOS is targeting 14.1).Build/run the application locally (both production and development environments will work fine), however once the application is live on the AppStore in AppStoreConnect, SubscriptionStoreView no longer shows products and only shows 'Subscription Unavailable' and 'The subscription is unavailable in the current storefront.' - this message is shown live in production for both iOS and macOS targets. There is no log messages shown in the Console that indicate anything going wrong with StoreKit 2, but I haven't made any changes to my code and noticed this first start appearing about 5 days ago. I expect the subscription store to be visible to all users and for my products to display. My application is live on both the iOS and macOS AppStores, it passed App Review and I have users who have previously been able to subscribe and use my application, I have not pushed any new changes, so something has changed in StoreKit2 which is causing unexpected behaviour and for this error message to display. As 'SubscriptionStoreView' is a view provided by Apple, I'm really not sure on the pathway forward other than going back to StoreKit1 which I really don't want to do. Is there any further error information that can be provided on what might be causing this and how I can fix it? (I have created a feedback ticket FB13658521)

Hi. We have recently switched to server notification V2. Based on this documentation (notificationType): If the subtype is GRACE_PERIOD, continue to provide service through the grace period. If the subtype is empty, the subscription isn’t in a grace period and you can stop providing the subscription service. Also, base on another documentation (StoreKit): Throughout the billing grace period, the value of isInBillingRetry is true, which indicates that Apple is attempting to automatically renew the subscription. Now, I'm receiving DID_FAIL_TO_RENEW server notification with GRACE_PERIOD subtype where gracePeriodExpiresDate is in the future, but isInBillingRetryPeriod is false (additional note: user has been in trial period and now must be charged as trial has ended). The question is: Is this situation a valid Grace Period even if user is not in billing retry period? And if yes, please elaborate why this is the case. Thank you!

Apple automatically refunds the prorated amount on the original subscription after it is upgraded. Since upgrades happen immediately and start a new billing cycle beginning from the day of upgrade, the previous original subscription is refunded for the prorated amount. Is there any way to retrieve the amount that was refunded by Apple? The transaction that was upgraded is marked with isUpgraded flag to true but the price field on it still shows the full amount and there is no App Store Server Notification that tells us how much was the refund. How do I get the refunded amount?

Hi, I am processing both REFUNDED and REVOKED transactions on the client-side and on the server using Apple's App Store Server Notifications (V2). For transactions with an inAppOwnershipType of FAMILY_SHARED, I receive REVOKE notifications that (sometimes) do not include a revocationDate. What does this imply, and what actions should I take? Additionally, when I query their transaction IDs using the App Store API, they also lack a revocationDate and do not appear in the results when I filter for revoked transactions. Is it appropriate to block these users? Why are server-to-server REVOKE notifications sent in the first place if the transaction does not appear as revoked in the API? Thanks

I have been trying to enable in app purchase in sandbox environment but instead it keeps performing transactions in Xcode. Also Apple says in its docs to set up sandbox tester account in Settings > App store without signing out from the non sandbox account, and says the sign in will appear as soon as we perform a transaction on device, but it does not worked for me I have ensured and tried following things: Created sand box tester id Storekit configured , all the plans fetched Has development team Tried signing in Sandbox account Checked whether I am testing in production or development build by if else (It was in development) Tested on real device Please help me get through this

I created a Custom Offer code to my active sibscription. But it works only via a Link, but If I input it manually in the app - the error occurs " the code you entered could not be found"

Hello, I need to be sure we are doing correct. Can we clarify we can present list of available subscriptions and current subscription to the user in the iOS app where we don't use any payments inside. We have payments only on the web page. Basically our subscriptions allow users to extent hardware devices our consumers buy at us. It's clear for us that we are not able to call for actions for payments and we are not able to user other payment methods in the app. But it's not clear for me if we are allowed to show subscriptions without any action for payments. Here is Description of Business Model In one of the first submissions of our app to the app store about 5 years ago we clarified our business model in detail during the review and it was confirmed that it is fine for this model to collect a fee outside of the app. The main reason was that the value creation happens fully outside of the app. The model did not change since. We are happy to describe here our business model in more detail. The Solar Manager System comprises a hardware https://www.solarmanager.ch/produkt/gateways/,, a backend, a web application and an app (the one under review). The hardware gateway is optimizing the own consumption of solar systems in residential homes. This hardware gateway is locally installed in the home of the user and communicating to many home appliances (battery, PV inverter, car charger, …). The main value creation to the end user is that his home appliances are controlled such to optimize for highest solar consumption and in some cases dynamic electricity tariffs. This means our hardware is starting / stopping / controlling theses devices locally directly via different interfaces. Different algorithms are running directly on the hardware to perform such optimizations. Our backend and web front-end are used to configure the devices and prioritize devices according to the user need. For the first year in 2018 our system was running without any app. It was only hardware, backend and front-end. Also we have a support team answering questions and phone calls from users that have a problem with the system. For this system we have a one time fee to buy the hardware device that is then installed locally in the home of the user. Additional we have a yearly fee to cover cost for data storage, development costs of backend and front-end, and to cover our support. This fee is collected through a payment system in our backend. It can be accessed from the front-end. Depending on the amount of data stored, number of external devices connected to our hardware and the amount of support given to the user there are different levels for the fee. The fee is directly related to the data storage cost, the backend needs, and the support effort. The fee is not collected for digital content consumed through the app. Thanks.

The exchange rates seems to be completely off. If i choose 1.49€ as base it gets converted to 0,99$ but it should be 1,63 US Dollar, or at least more than 0,99$. The other way round is the same. If I choose 1.49$ it converts to 1.99€. That makes no sense. I would set the prices manually but there seem no upload csv files or something with prices and set them all manually would take years. On Google Play you can set pricing templates (but you don't need to because the automatic conversion works there) but in App Store you can only set prices manually or automatic with wrong conversion rates.

Hi all, first post ever here so apologies if information are not enough and thanks in advance for your help. PRODUCT & TECH INFO Ionic + Angular app with subscription plans to be activated via IAP with newly enabled third party subscriptions management platform (Recurly). CONTEXT After activating and migrating our clients to the new platform, the users with IAP subscriptions could not be linked with the platform but their Apple subscription remained active. QUESTIONS What will happen if we ask users to retry the purchase of their exact active subscription through our mobile app checkout when coming to the Apple subscription panel? If the plan is the same, is Apple gonna be smart enough to reconnect the active subscription to the purchase without processing a new payment? The issue is that - at the moment - some users are paying their subscription with Apple but are not active in our Recurly platform so they look like not-subscribed users. Hope I could explain our issue properly! Thanks again in advance for the help!

Hello, I've successfully tested my macOS app's subscription purchases in Sandbox mode, but I'm unsure how to test in Production mode, as I read that "Developer ID" profiles don't allow testing subscription purchases. Since Mac can't use an Ad Hoc profile, is there a recommended method for testing in-app purchases in Production mode for macOS apps? I need to test by myself (preferring to avoid Test Flight, if that is even an option for this purpose). My app subscription processes work in the Sandbox environment, but an Apple reviewer could not retrieve the subscription details. (I'm using RevenueCat and see nothing that I need to change). Thank you for your assistance.

Hello! We have an application where users get access to cameras and intercoms in their residential complexes. Now there is a need to integrate and automate payments within the application using mobile SDK with payment through an online cash register. Please tell me whether there may be a conflict with the AppStore rules for integrating in-app purchases using a third-party mobile SDK to pay for services for video surveillance and intercom. Is a commission required for the AppStore? Custom path: The user logs into the application, sees that the subscription payment period for the service is coming to an end and proceeds to the payment form. Enter the required payment period and personal account number and generate and post the payment. Referring to paragraph 3.1.3(e), it seems that there should be no problems. But I could be wrong.