hi, since yesterday I'm constantly getting 500 error or timeout error when trying to get data from Apple Search Ads API - search terms report. I can get list of accounts and list of campaigns, but when I try to get search terms data from a campaign it fails all the time. POST https://api.searchads.apple.com/api/v4/reports/campaigns/{campaignId}/searchterms {"data":null,"pagination":null,"error":{"errors":[{"messageCode":"SERVER_ERROR","message":"The server encountered an internal error or misconfiguration and was unable to complete request: a0fb9e30-c76e-45eb-a709-1e4994935420","field":""}]}} or urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='api.searchads.apple.com', port=443): Read timed out. (read timeout=30) Is the apple server down? Is there a status page to see that Apple Search Ads API is available or not?

Hello,I can't delete keywords now from the active group (also I can't copy them) and can't delete inactive group — there is simply no button for that.I think that is the really necessary option.Any plans to add it?Thanks.

trying using > https://api.searchads.apple.com/api/v4/reports/campaigns and got rate limit exceeded can you please send me what is the rate limiter fro this endpoint i tried getting that (user-hour-lim) from headers in the response but didnt find it . SO WHAT is the best way to catch this ? answer:"The API presents rate limits to users in an HTTP header. Every response from the API includes an X-Rate-Limit HTTP header. Its value has the form:" but it not apper in postman

Just created an Advanced Search Ads account.My dashboard only shows a campaign group I created.I cannot see an option to link iTunes Connect, or create a campaign.How do I get started from here?

I create a new campaign group in my account, but there is no create campaign button. There are create campaign buttons in my old campaign groups. I did this with my own apple account, not the advanced account. My account has a admin role. Do I need to get approved?

Hello everyone. I'm encountering an issue with Apple Search Ads where I'm unable to select the USA as a target location. While I have the option to choose from any of the 59 countries, the USA seems to be missing. Under the "The United States and Canada" selection, only Canada is available. Does anyone know what might be causing this?

I want to make sure I understand the relationship between ads creatives and CPPS. From the UI I tried playing around with it and I didn't see an option to attach a creative only to build ads based on selecting different CPPs. However in the API documentation you do have creative objects. And I'm trying to understand if the creatives are what are used to build CPPs or the other way round .

"Last year, all the apps I had for sale could advertise in the Today Tap across all countries where they were available. However, I am now selling adult content and products with in-app subscriptions, and I am trying to advertise them on Today Tap, but it is only possible in South Korea. Even when I inquire, they refuse to answer, claiming it's confidential. So, even if I modify the category, advertising is not possible. Do I have to not have any age restrictions or in-app purchases to advertise on Today Tap? They won't tell me what the review criteria are. They should tell me so I can comply with them."

It is in the iPhone App Store of Australia, Canada, Germany, France,... Recently, The Spam applications have been growing in the App Store and these apps are using fake activities to upgrade the rank of their apps in the App Store. They have a trick to deceive the App Store for accepting their spam and duplicated apps. The trick is that these scammers design their app only for iPhone and only in a specific language and then request to release the app in that specific country. They had find this leak to deceive the App store in order to have their spam apps to be accepted in the Appstore for publishing, They know very well that the App store accepts their spam apps, because the app store mainly accepts apps in a certain language, no matter if they are duplicate or spam apps, the App Store will accept. This is the leak. Please be notified that this trick is working just for iPhone apps. After a while, They add new languages and ask to be published in the App Store of different countries by adding different languages to the app, One by one, and then with the help of too many bot downloads and posting fake high rates and reviews, Their apps will be the first ranked suggested app in important and popular keywords, Even without paying for Search Ads or so. This is quite evident in the stores of Canada, Australia and Germany, Kindly please search the keyword “PDF editor” in the store of Canada And check the activity of thi app : https://apps.apple.com/us/app/pdf-converter-pdf-viewer/id6449454399 This is a new app, With no feedback from the users, But this is the first app ranked in the keyword “PDF Editor” in the Canada App Store, This is happening just by using bots to make too many downloads on this keyword for this app, If you check it deeply, You will find out most of the parts of this app is not available in English yet while they add English Language like Payment forms. These are other apps who are using this method to publish their apps and making their apps high ranked in important keywords by using the described fake activities, https://apps.apple.com/us/app/pdf-editor-sign-fill-more/id6447789797 https://apps.apple.com/us/app/pdf-editor-sign-fill-docs/id6452676035 https://apps.apple.com/us/app/edit-fill-pdf-sign-docs/id6449665066 You should consider that affecting the App store algorithms are against the App store guidelines, and these apps are exactly doing this and all these activities are against App Store guidelines, So you should take this report seriously. This leak has been in the App Store for a long time and I reported before many times but it seems it is not clearing deeply.

I clearly see that Today tab advertising is only available for a specific country, and I don't understand why they aren't answering why it doesn't appear for other countries. The app is on sale in democratic countries, excluding communist and autocratic nations. Hello, Thank you for reaching out to Apple Search Ads. Upon reviewing your app ‘’, we have confirmed that it is currently only possible to advertise in the Today tab domestically. Eligibility of your app for the Today tab is continually reviewed based on current Apple policies and restrictions. We apologize, but we cannot provide detailed information about the review process. We are sorry for any inconvenience this may have caused. If you have any other inquiries, please let us know. We will do our best to assist you. Thank you, Apple Search Ads Team For rapid mastery of Apple Search Ads Advanced, learn more about Apple Search Ads certification: https://searchads.apple.com/kr/help/get-started/0070-learn-about-certification On 3 Aug 2023 at 6:36 pm, .com> wrote: Campaign Name: Description: The app has passed a customized page review and if you select Today tab advertising, it's impossible to select abroad. I don't know why.

Since about 6 weeks I'm not able to load the Search Ads Basic screen. It just shows a white screen. I tried several browsers, different computers, all yielding the same results. Search Ads Advanced load fine. I have several Basic campaigns running which I cannot adapt now. Meanwhile Apple is charging my credit card for campaigns that I cannot modify! I reached out to Apple support, but after 15 business days still waiting for a response.. Pretty unacceptable. When I check the browser JS console, I'm seeing this error message when loading the Search Ads Basic screen. Error: Uncaught (in promise): ut: {"headers":{"normalizedNames":{},"lazyUpdate":null},"status":400,"statusText":"OK","url":"https://app.searchads.apple.com/cm/api/v1/reports/basic","ok":false,"name":"HttpErrorResponse","message":"Http failure response for https://app.searchads.apple.com/cm/api/v1/reports/basic: 400 OK","error":{"error":{"errorMsg":"HTTP 500 Server Error","errorCode":null,"internalErrorCode":"TORO-API-Reporting001-Get-Metrics"},"status":"error","requestID":"54812696-a024-4a64-b953-922a43e237a0_1689313208025.EB5B158"}} G — zone.js:1213 Anybody has any clue what I can do?

Hi,We're promoting our apps in Apple appstore, what are the tools for ASO (App Store Optimization) and ASM(App Search Marketing)?Thanks a lot for your helps.

HelloI get a blank screen when trying to login in Search Ads.When I could login it took 3 times.1) it said my session had expired2) it presents a blank screen3) then I could loginBut today I can't login at all.I can login to my App Store Connect account ok.RegardsPeter

Hi guys. I am using apple search ads api v4 to get my team's reports. I received clientId, teamId, keyId, privateKey from my leader and successfully got the access token, but when using that access token to get the campaign report, I get the 401 error: UNAUTHORIZED: invalid cert, cert null. Does anyone have any tips for this? Thanks for your help!

Hi everyone, Any ideas why my ads don't generate any results? App priced at $4.99, ad set to maximum CPI $3.50, been at zero clicks/installs for almost two weeks. Thank you in advance A.

My app was originally #1 in most countries for its main search keyword. It is now 20+ even using search ads. I have accidentally discovered a huge App Store scam where a developer can cheaply destroy any other app's ranking. I can also show I have been a victim. Howe can I speak to a real person to discuss this? Obviously it would be a bad idea to post it here. I seem to get semi "automated" responses when I use contact us.

Hi, I have been running Apple search ads, and I noticed that Apple analytics is not differentiating Search ad installs from organic installs. Can we do this?

My app can't get above a 7 year old abandoned app with a 3 star rating, with Search Ads targetting "Chess". My app has a closer match to the keyword "chess". I have spent $1000s but am 20th for "chess" way behind lower rated apps. I'm getting around 60% conversion and lots of impressions. Apple have told me to spend more. My app is regularly updated. The other has not been updated in 7 years. My app is surely a closer match to the keyword I am paying for? My app earned over $1M. The other app looks like it hasn't done great.

I've been experiencing this ongoing problem since I first tried to sign up two weeks ago for Search Ads via the online form at https://app.searchads.apple.com/cm/basic/app/signup (Basic) or https://app.searchads.apple.com/cm/app/signup (Advanced). I fill out the form and hit submit and it gives me the following error message "Please correct the errors below before you proceed." There are no form errors I can identify. I've tried multiple devices and browsers but get the same message. I've reached out to Apple Support helpline and developer support email but so far no one has been able to help me. If it's a problem with the online form itself, I would think the .com team would be the best contact but no one at Apple has been able to track down any contact info. Has anyone else experienced this issue? Thanks in advance.

Here's my app with real reviews which is running a search campaign with the keyword "chess". My app is called chess so why can't I get ahead of a 3 star app with 18 reviews. Mine has 1000s of reviews and is rated 4.5 stars. It's like there is a lead brick attached to mine and surely the whole point of search ads is to improve keyword search. I don't want to waste money on search ads if it doesn't work, but why is my app below that one anyway?