It's worth noting that knowing a user personally does not automatically invalidate their review or suggest that it is biased. Similarly, assuming that all app reviews are unbiased and voluntarily provided by strangers without any encouragement or solicitation does not accurately reflect the reality of the situation either. It's important to evaluate app reviews on a case-by-case basis and take all the available information into account, opposed to making broad generalizations as you have.
Topic:
App Store Distribution & Marketing
SubTopic:
General
Tags: