Apple Search Ads

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Help potential customers discover your app on the App Store with Apple Search Ads.

Posts under Apple Search Ads tag

164 Posts

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Sudden drop in creative set spends
Hi, I have been running creative sets on my campaigns since 15th September and they were performing well but suddenly there has been a huge drop in spends on the new creative set since the 8th of October. Has anyone by any chance experienced the same trouble and managed to resolve the issue with the Apple team? Would be great if you could share your experience.
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451
Oct ’21
The Error "Unable to get user context"
I am getting this error Error: The data is not obtainable due to following:{"data":null,"pagination":null,"error":{"errors":[{"messageCode":"FORBIDDEN","message":"Unable to get user context","field":""}]}}, STATUS_CODE: 403 I am a Data Engineer, and I am getting data for campaigns with keywords using the Apple Search Ads API. There is a long list of keywords, and its so long that the Access Token expires since its set for one hour. So for every POST request I make, I change the access token, so could this be the issue that I am changing too many times... I haven't made a refresh token because it needs a redirect_url, and I am not using this data for an APP, its for a datawarehouse... I hope someone can help me with this part
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651
Oct ’21
All apps in Search Ads account is "ineligible for promotion"
Hello, I have a trouble with my Search Ads account. Three weeks ago after unsuccessful payment my account changed status to "on hold". Second attempt to pay was successful - account became active. But all my applications have status "Ineligible for promotion" now. I checked "Terms of Use" and I can't see any visible violations. Support Team can't provide any specific details about this situation. Does anyone faced similar problem? Thanks in advance!
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527
Oct ’21
Drop in Conversion Rate post iOS 15
Hi, I have been seeing a huge drop in conversion rate for the install to Free trial and Free trial to Paid subscriptions. Has iOS 15 impacted these conversion rates? Is anyone else facing a similar issue?
Replies
0
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0
Views
625
Activity
Oct ’21
Sudden drop in creative set spends
Hi, I have been running creative sets on my campaigns since 15th September and they were performing well but suddenly there has been a huge drop in spends on the new creative set since the 8th of October. Has anyone by any chance experienced the same trouble and managed to resolve the issue with the Apple team? Would be great if you could share your experience.
Replies
0
Boosts
0
Views
451
Activity
Oct ’21
The Error "Unable to get user context"
I am getting this error Error: The data is not obtainable due to following:{"data":null,"pagination":null,"error":{"errors":[{"messageCode":"FORBIDDEN","message":"Unable to get user context","field":""}]}}, STATUS_CODE: 403 I am a Data Engineer, and I am getting data for campaigns with keywords using the Apple Search Ads API. There is a long list of keywords, and its so long that the Access Token expires since its set for one hour. So for every POST request I make, I change the access token, so could this be the issue that I am changing too many times... I haven't made a refresh token because it needs a redirect_url, and I am not using this data for an APP, its for a datawarehouse... I hope someone can help me with this part
Replies
0
Boosts
0
Views
651
Activity
Oct ’21
All apps in Search Ads account is "ineligible for promotion"
Hello, I have a trouble with my Search Ads account. Three weeks ago after unsuccessful payment my account changed status to "on hold". Second attempt to pay was successful - account became active. But all my applications have status "Ineligible for promotion" now. I checked "Terms of Use" and I can't see any visible violations. Support Team can't provide any specific details about this situation. Does anyone faced similar problem? Thanks in advance!
Replies
0
Boosts
0
Views
527
Activity
Oct ’21