Supporting existing open radar

We have a mobile SDK product that a lot of consumer applications are using. We just discovered that iOS12 beta has a bug which is causing a lot of problems for our platform and the services we provide. We have filed a bug report to apple. A lot of our customers want to support the open radar as this hugely affects the functionalities they are providing to their customers.


What is the easiest way for the customers to support the existing radar?

Can someone file a bug and mention that they want to support a particular radar id? or should I create an item in open radar and someone can add a link to that open radar in the bug report? or do I need to provide the full content of my bug report that the customer would use to report the issue?

I'd start by confirming that your customers have access to the bug reporter.


If so, give them your bug # and a simple script to follow that references it.


Individuals using betas are free to use the Feedback Assistant; Devs can use the 'Report Bugs' link, below right. Just remember that this involves the beta.

Supporting existing open radar
 
 
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