Search ads login - from Switzerland impossible

App & System Services General
anne murielle OP
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Hi,


Does anybody know when the search ads (basic or advance) will be available AGAIN from Switzerland?

Some months ago I could connect, create campaigns, ... and now the pages Sign In (https://app.searchads.apple.com/cm/app or https://app.searchads.apple.com/cm/basic/app) are not accessible. It just displays a timeout error after some minutes.


I have campaigns that are running and now it's impossible to stop them or to change them!


Thanks a lot for your help!

Regards,

Anne

Answered by anne murielle in 328615022

The help team of Apple answered me and give me the solution. It was a problem with my Internet providers (ISP) that haven't update their DNS system to the change in the IP addresses used by Apple Search Ads.


Until the ISP do this update, I had to temporary change the Host file on my mac and now I can access the site without a problem.

Replies  4
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AdamRedboxMobile OP

Feel free to try out www.blackbox-platform.com instead! We have built our platform on top of Search Ads and use a unique algorithm to get you the cheapest downloads!
anne murielle OP
Accepted Answer

The help team of Apple answered me and give me the solution. It was a problem with my Internet providers (ISP) that haven't update their DNS system to the change in the IP addresses used by Apple Search Ads.


Until the ISP do this update, I had to temporary change the Host file on my mac and now I can access the site without a problem.
WBRP OP

Hi,


We are having the same issue, is it possible for you to share the lines you had to add to your hosts files to get it to work?


Thanks!
anne murielle OP

Hi,


Add this line at the end of the host file:

17.120.252.10 app.searchads.apple.com


Have a nice day,

Regards.

Anne