Rejected because app has "Restore" button, but it hasn't

Question

andreybashta OP

Created Dec ’18

Replies 3

Boosts 0

Views 1.6k

Participants 4

Hello. I got this rejection:

Guideline 3.1.1 - Business - Payments - In-App Purchase

We found that your app includes a feature to restore previously purchased in-app purchase products by entering the user's Apple ID and password. However, non-renewable in-app purchases cannot be restored in this manner.

To resolve this issue, please revise your binary to remove this feature. If you would like users to be able to restore non-renewable in-app purchase products, you will need to implement your own restore mechanism.

As you se, "Restore" button isn't presented on the screen. What can I do?

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Answer 1

john daniel OP

Dec ’18

No one else can see your screenshot.

Apple doesn't seem to be saying anything about a "Restore" button. They say you are asking for the user's Apple ID and password, which is wrong on multple levels.

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Answer 2

PBK OP

Dec ’18

USERS BEWARE - don't click this link.

OP - Please confirm that this link is clean.

Apple - please remove this link.

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Answer 3

KMT OP

Dec ’18

>Here is screenshoot from Apple

Thanks, but that link is an image address to one of your screenshots in App Store Connect, from your account, which only you can access/view.

Use your words, or upload an image elsewhere that allows public access and add that link, instead. Note that doing so will cause your comment to require moderation - either wait for that to happen, or break the link, like this:

h ttp://www.someImage.com

Otherwise, I think John's assessment about the rejection is to be listened to.

Good luck.

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