App Rejected by ridiculous reason

Our App submission is rejected by following reason, which makes us feel the reviwer is irresponsible.


"Guideline 4.2 - Design - Minimum Functionality


Your app provides a limited user experience as it is not sufficiently different from a mobile browsing experience. As such, the experience it provides is similar to the general experience of using Safari. Including iOS features such as push notifications, Core Location, and sharing do not provide a robust enough experience to be appropriate for the App Store."


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Our App serial, TaxFreeway, is a Canadian T1 tax return preparing App serial. There has been a App release from the serial listed at Apple App store for each tax year since 2009. For this tax year, it is TaxFreeway 18. Our App is NETFILE certified by Canada Revenue Agency (CRA) for each tax year since 2009.


The App only use webkit to display tax forms from CRA and let user enter tax data on the forms. It is not used for web browsing. It closely built around CRA NETFILE online service to let individual taxpayers to file their T1 tax return online and it has many features to interact with various CRA online services. The App description at the App Store is copied below.


CUTTING EDGE CANADIAN TAX SOFTWARE STREAMLINE YOUR TAX FILING


World’s first fully functional personal income tax App series runs on iPad.


Powerful tax software to easily handle all tax situations supported by CRA NETFILE with no exclusion. For instance, self-employment income/deductions, rental income/deductions, capital gain/loss, unlimited number of tax slips (T3, T4, T5, etc.), and much more.


Interview feature guides user step-by-step through tax return.


The only Canadian tax software let user work in Interview and form modes simultaneously. This gives user the maximum flexibility and helps user utilize the collective power of the two modes. User-friendly interface makes filing tax return a joyful journey.


Integrated spousal tax return. Automatically split T3/T5 slips and stock/mutual funds transactions between spousal returns.


Tax tips on demand


RRSP Planner

Split-Pension Planner

Medical Expenses Planner

Donations and Gifts Planner


Tax-return-review for best accuracy


Carry forward


Well organized electronic tax forms and slips identical to CRA's.


CRA NETFILE certified and directly upload tax return and T1135 form from your iPad.


Support CRA new Auto-fill my return (AFR) Service. This service allows taxpayers to electronically request and receive certain tax information from CRA to fill in parts of income tax and benefit return.


Support CRA new Express Notice of Assessment (NOA) Service.

Once a return has been Netfiled, users will be prompted to use the Express NOA service where they can receive a message with the status of their return, and within 24 hours, their notice of assessment


Support Multiple Jurisdictions (T2203 form).


Create PDF file for your tax returns.


Directly print tax return from your iPad to any AirPrint-compatible printers.


Support CRA 2D Bar Code and Condensed-Print-Format.


Export/import rental and self-employment forms from one tax return to another.


Preparing and saving tax return only on your iPad for best privacy protection.


Easily transfer tax files between iPad and Mac/Windows.


Support federal return and all provincial and territorial returns except Quebec provincial return.


Share virtually identical user interface and the same file format as our products for Mac and Windows. User can freely transfer and carry forward tax data between iPad, Mac and Windows.

Sorry if I missed it, what features are available only with your app? What can uses do with your app that they cannot do by any other means, on any other platform?

I also think this reason is ridiculous - even if it is not different from a mobile browsing experience, but, if someone just likes to use a dedicated app instead of using a browser?


I can have a special entrance to the content on my desktop with an App, and it is much more convenient than browsing the web, isn't it?

It isn't ridiculous at all. You just aren't looking at it from the proper perspective. Apple wants apps that are tightly integrated within the Apple ecosystem. An app that is little more than a web app can be ported to run on the web or on Android. This turns Apple into just a platform for someone else's apps. Apple wants that relationship inverted. Apple wants developers invested in, and dependent upon, the Apple ecosystem. Apple is big enough to survive just fine without any particular app. But the same cannot be said about most app developers. If you want to go it alone with a web app, that's fine. But given Apple's market size, you are probably still going to be beholden to Apple due to the WebKit requirement. If you want a first-class app experience, you are going to have to buy in with some native features.

App Rejected by ridiculous reason
 
 
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