com.apple.hiservices-xpcservice (Not Responding)

I read here that XPC services are used by developers if some parts of an application are more prone to crashing than others.

https://developer.apple.com/library/archive/documentation/MacOSX/Conceptual/BPSystemStartup/Chapters/CreatingXPCServices.html

If the service is opening the unicode / timezone files below before it hangs, maybe the problem is with the ICU (http://site.icu-project.org/home) data?

txt
/usr/share/icu/icudt62l.dat
txt
/private/var/db/timezone/tz/2018i.1.0/icutz/icutz44l.dat

com.apple.hiservices-xpcservice

When you file your bug report, please do the following:

1. Reproduce the hang.

2. Make a note of the time you saw the hang (it doesn’t have to be super-precise, but within 5 seconds or so).

3. Trigger a sysdiagnose log (per the instructions on our Bug Reporting > Profiles and Logs page).

4. Attach that log to your bug report, along with the time from step 2.

You wrote:

If the service is opening the unicode / timezone files below before it hangs, maybe the problem is with the ICU … data?

That’s unlikely. The fact that the process has the timezone file open is no indication of where it hung. If you want to get a rough idea of where it hung, use Activity Monitor to create a spindump of the process.

IMPORTANT A spindump is not a substitute for a sysdiagnose log. Feel free to poke around in the spindump for hints as to what’s failing, but make sure your bug report has a complete sysdiagnose log.

Share and Enjoy
—
Quinn “The Eskimo!”
Apple Developer Relations, Developer Technical Support, Core OS/Hardware

let myEmail = "eskimo" + "1" + "@apple.com"

I reported this same issue here: 51189904

my macbook pro 2018 have the same problem long long time ago

This problem often occurs one hour after standby.

I have called the apple service , nothing to help me

There's nothing to do but scold Apple. fking com.apple.hiservices-xpcservice

usually del the com.apple.LaunchServices-231-v2.csstore maybe can happy some days,

after some days, the problem come again, nice to meet you:

com.apple.hiservices-xpcservice (Not Responding)

macbook pro 2018.

you're not alone.

same **** here.

but luckly this process in not responding does't seems to cause anything

I have the same problem with my iMac pro. I check on my older MacBook Pro and the process hangs there sometimes, but it was never a problem. On the iMac, when it hangs it eventually causes all sorts of problems. Most exclusively with Fusion 360 and occasionally it causes the Open/Save screen to completely lock up which takes out all the applications and finder. I haven't been able to pin point what causes it to fail, but the only fix is rebooting and it will lock up within a few hours of me using Fusion every single time. Hope this gets fixed at some points - it's made be very dissatisfied with my new $5000 computer.

-Tom

com.apple.hiservices stops responding constantly on my MacBook Pro. It did it on my previous 2016 MBP and now with the brand new 2019 MBP. I suspect it's related to the Microsoft Office 365 suite of apps. I have to shut it down numerous times a day, otherwise it slows down my system.

If I never open MS Outlook, the service never hangs. Go figure.

yeah mine keeps hanging and I have to kill it in CleanMyMac. Every time it executes it seems it hangs. I have no idea what to do about it...

1. system preferences -> date & time -> check "set date and time automatically" -> time zone -> check "set time zone ..."

2. security & privacy -> location services -> check "safari" -> system services -> check "time zone & system customization"

I am having the same issue with a new 13" MBP (2020 M1 Big Sur) with a very lean system build. The problem is intermittent and difficult to reproduce, so the following may not be correct, but I think it might only be happening when both of the following are true: (a) upon wake from sleep and (b) when connected to my external display (an Apple Thunderbolt Display).

As the Hiservices framework contains interfaces for internet config, I wonder if it could be related to switching network interface from wifi to Display Ethernet.

I believe I have ruled out anything having to do with Date & Time, as I have "Set time zone automatically" turned off, together with the applicable Location access in Security & Privacy.

Other things I had initially suspected that I have ruled out so far:

I also have an older 15" MBP (2018 Big Sur, Intel obviously) with a nearly identical software build and it does not have the issue. And a 13" MBA (2020 M1) which also does not have the issue. I am completely baffled and I am seriously considering erasing the 13" MBP and starting over with a fresh copy of Big Sur.

I hope this helps and we can get to the bottom of it.

I've checked 1 and 2 hints by @kunge, despite that, I'm running the same issue. **Currently on Big Sur 11.4, M1 Air 2020, the process com.apple.hiservices-xpcservice is not responding. **

I can't find what's is causing this but I do wake from sleep from time to time and I'm using an external display monitor (display port - thunderbolt).

I spent a lot of time on this one, including multiple system reformats on my two macs: a 13" MBP (2020 M1) and a 15" MBP (2018 Intel i7). The problem is related to my use of an Apple Thunderbolt Display.

If I use either of the computers without the ATD, the problem will never occur. But if I use either computer with the ATD, then eventually, randomly, it will occur.

Same problem here in case of waking up with an external display connected over Thunderbolt <-> Displayport adapter.

I will add to that that not only does the process hang but the MacBook is overheating, the fans are running full blast and Activity Monitor doesn't show any process consuming too much CPU power - actually Activity Monitor is the most CPU-consuming process.

If I kill com.apple.hiservices-xpcservice then CPU goes back to normal.

Still happening on M1 MacBook Pro 2021.

I can't confirm this, but it only happens on my M1 MacBook Pro (2021), not my Intel MacBook Pro (2019). It seems switching between computers with my KVM has something to do with this. I also notice other services like com.daskeyboardq.service also stop functioning correctly. The service doesn't crash, but I have to stop it launchctl stop com.daskeyboardq.service so it can restart and reconnect to my keyboard.

I have a MBP 2019 i7 6c with Monterey 12.2 being current. I'm positive I've never seen this before, "com.apple.hiservices-xpcservice is (Not Responding)". By coincidence I just now 1) found this decent problem-reporting webpage; 2) further up on this webpage (further back in time) saw someone thinking maybe his fresh install of MS Office 365 was a culprit. That rang a bell since just 2 or 3 days ago I installed the latest MS Office apps. FWIW

Issue persists on Intel MacBook Pro 2019 (1.4 GHz Quad-Core Intel Core i5) with macOS 12.4. For my case, always happens when using Preview. Both com.apple.hiservices-xpcservice and Preview are NOT responding

I have a Macbook Pro with the M1 chip running Monterey. This issue appears to occur when connected to an external monitor and i bring the computer up from sleep. Still diagnosing but I do not believe I see this issue unless I have the external monitor connected.

On my mac Mini M1 2020 Ventura 13.2.1 using android Studio hangs in some cases and i see the service

com.apple.hiservices-xpcservice is also not responding when Android studio service is not responding..

Any updates on this issue?

I'm not understanding that apple takes this serious. I mean this threat is 4 yers old and people still complain. I have had many macs within this 4 years and had this problem even before. After a day when it show up, I just kill it and everything seems to work faster again. Services should be having issues, especially if you have switch to major upgrades. Please apple, make it go away, fix it or just remove it.