macOS. Uploaded build disappears

Question

applefromtortola OP

Created Mar ’19

Replies 2

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Hi.

I'm facing a problem: uploaded macOS build disappears from the AppStore Connect activity tab.

Right after upload, I can see that build its processing but it disappears in a couple of minutes.

At the same time, AppStore Connect rejects builds with the same number, so uploaded ones are somewhere there

First upload: ~36h ago. Last upload: ~2h ago.

And the most frustrating one: there is no email about what's wrong with the build.

Tried:

1. altool validate & upload

2. XCode: archive, validate & upload

3. Upload validated build with Application Loader

Checked:

1. Certificates & provisioning profiles everything looks good.

2. Info.plist looks normal

3. Entitlements

Software versions: macOS: 10.14.3 (18D109), Xcode: 10.1 (10B61)

Tried to contact support here https://developer.apple.com/contact/#!/topic/select

But I've got a not welcoming blank page after selection App Set Up & Distribution -> Binary Delivery and processing

Can anyone suggest me something to do?

Thanks

Vitalii

Answered by applefromtortola in 354327022

It took several days to process the builds and finally, I can see them in the AppStore Connect.

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Answer 1

applefromtortola OP

Mar ’19

Accepted Answer

It took several days to process the builds and finally, I can see them in the AppStore Connect.

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Answer 2

MohanDigital OP

Dec ’21

JiC it helps anyone else, I was in the same boat but I used the Developer Link above to request a Call back and a helpful member of the Apple Developer Support team was able to diagnose a reference to UIWebView from some unused third party (AFNetworking) code. Not sure why I wasn't getting an email notification to highlight that this was the source of my woes but am able to see the Builds appearing now.

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