I am setting up a new app and am having problems with Xcode Cloud. From Xcode if I click on the "Cloud" button under the Report Navigator I get a spinner for a long time then get the message "Could not load Xcode Cloud data". I also visited the "Xcode Cloud" tab under my app in App Store Connect and I get a spinner and nothing loads. This is a recent account and I'm setting up Xcode Cloud for the first time. Below is what I've tried and I'm out of ideas on how to get this working. In Xcode, I signed out and back in as the Account Holder Closed Xcode and reopened This occurred yesterday and today and have not seen a problem under the Apple System Status page On the latest Xcode 16.2 Checked the Signing & Capabilities tab in Xcode and my team a bundle Id is correct and it's happy with signing. At this time on my machine I am using the distribution profile.

I found a developer impersonating our company's application, how should I protect my rights. His app name only adds an extra suffix 'APP' at the end compared to our company's app. And it is a pure fee based application. The applications developed by our company are free for users to use.

I want to submit my app for review, but I'm getting this error. When I click 'Edit' under iOS Submission, it redirects me to the 'Prepare for Submission' page, but it doesn't specify exactly what I need to edit. Can you help me with this issue?

The documentation says I can update images when the app is in states: Prepare for Submission Ready for Review When I submit a new version it goes from Ready For Review to Waiting For Review within the same minute. Did I do something to make it go to Waiting For Review? Is it only in state Prepare For Submission before I submit the first version or can it be in that state for subsequent versions? Why do they make it so hard??? When and how can I update app store images on existing app?

Hello, I have a few questions about increasing a price increase for an existing subscription on an iOS application: 1.) Is it possible to test the price increase in the sandbox environment? If so do I have to plan the scheduled increase first or can I create this scenario in the sandbox environment without any scheduling? I ask because id like to test the new price update in some of the local code first without having the risk of a user getting notified that a price increase is coming before the app is ready to display it properly. 2.) When a price increase is scheduled say two weeks out, but then its determined that we need to cancel it by deleting it from app store connect. Are users that were potentially notified of the price increase via the consent form notified a second time that it has been cancelled? Thanks for any help!

What happen when a deprecated method is used in project submitted to Apple Store Connect ? Generally the Apple documentation give the alternative like "Use ***: instead" but sometime the documentation do not suggest anything. What to do when a such Warning happen ?

I could use an extra set of eyes on this - I'm totally stuck. Any ideas or thoughts on things to check would be much appreciated. This problem started on 2025-02-06. It's a Unity project under active development, but I don't see where that can create a problem when using Transporter. We have been uploading fine for months. Now we are seeing errors like this: <RLT-005> INFO: Upload Failed: (id: 650d9057-eb69-4d32-a765-e53894c332e3 file: myapp.ipa part: 24) ([1/3] will retry): org.apache.http.NoHttpResponseException: The target server failed to respond <RLT-005> INFO: Starting upload for reservation: (650d9057-eb69-4d32-a765-e53894c332e3) file: (myapp.ipa/24) attempt: 2 size: 5242880 <main> ERROR: myapp.ipa (8) - Bad Status received from server: 400 <main> ERROR: Could not upload 1 file(s): <main> ERROR: Could not upload file: myapp.ipa 28 parts failed: [10, 24, 5, 14, 7, 2, 16, 19, 25, 1, 21, 9, 3, 6, 8, 15, 12, 27, 18, 26, 11, 20, 17, 4, 23, 28, 13, 22] <main> ERROR: Please retry your upload later. That "400" server error has me thinking it could be something on Apple's side. But I've also seen this error: INFO: Verifying checksums against the previous upload attempt. <main> ERROR: A file(s) has been modified between the initial upload and restart of the upload. Please retry your upload. So I don't know what to make of it. Nothing had changed in how we use Transporter. Things I've tried: I have tried the Transporter command using all three "-t" options: Aspera, Signiant, HTTP. Same errors. I have tried using a new app password. I have tried upgrading the OS version to Sequoia 15.3. Xcode 16.0 with iOS 18 stuff I have tried upgrading Transporter to 3.4.1. I am running a Mac mini - M1, 2020. I am working on trying with a different host on a different internet connection. Maybe some network security device is interfering somehow. I am able to manually use Xcode to archive the project and upload it to TestFlight, so the problem appears to be isolated to Transporter or the servers it talks to. The only unexpected warning I see when manually archiving and uploading is something about a HelpShiftX.framework dSYM not being included. Could that be a cause of the Transporter issue?

Can I use the same bundle ID for different developer accounts? I want to use a separate account for different environment schemes (DEV, QA, UAT) and PRODUCTION but I want to use the same bundle IDs.

I am having issues deploying my iOS app, that uses ShazamKit, to get working on a Mac with Apple silicon. When uploading the archive to App Store Connect I do get ITMS-90863: Macs with Apple silicon support issue - The app links with libraries that aren’t present in macOS: /usr/lib/swift/libswiftShazamKit.dylib Is ShazamKit not supported for iOS apps that can run on Macs with Apple silicon? Or is there something I should fix in my setup / deployment?

How do I fix this error when uploading my app to App Store Connect? validation failed invalid executable. the executable 'ridein.app/frameworks/cardinalmobile.framework/cardinalmobile' contains bitcode.

Hi There! I released an app called Taino VPN with Russian IP on AppStore a month ago. After that, I updated the app successfully several times with minor fixes. Last time I submitted a new release with only small metadata and keyword updates and got rejected by Guideline 4.3(a) - Design - Spam. Original message is "We noticed your app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences." I'm now very confused! On Apple's official website Guideline 4.3(a) says: Don’t create multiple Bundle IDs of the same app. If your app has different versions for specific locations, sports teams, universities, etc., consider submitting a single app and provide the variations using in-app purchase. It does not make any sense because I have only 1 app developed from the scratch by me. Also, it does not match with Original reject message and 4.3(a) says nothing about other developers. I hope apple review support could guide me on it. Looking forward and thanks!

Hello, I submitted a request to migrate my developer membership from individual to organization over 6 days ago. Before submitting this request I was told it was a "quick process". When I ask for updates, all I get is "we have confirmed that the team is continuing to review your case and we will contact you again once they have provided an update." I never get any said updates. Not only can I not submit my app, I've been locked out of TestFlight, meaning I haven't been able to send the app to beta testers. I'm curious, has anyone done this migration and how long did it take?

Hi all, Our app was initially rejected for 5 minor issues, which we promptly fixed and resubmitted within 24 hours. However, it was rejected again for 4 of the same issues, even though we 100% know they've been addressed. We submitted two follow-up messages to the App Review team via App Store Connect over 5 days ago but haven't received any acknowledgment or response. Does anyone know if we need to resubmit a new build with notes, or how long it typically takes to get a reply from App Review through App Store Connect? Thanks in advance!

Hello I'm developing a React Native application and I added IAP (like subscriptions) to my app. For it I user react-native-iap, I suppose It's the most common library to integrate in-app purchases. So, I created 3 subs on App Store Connect and tested it on the iOS simulator. Firstly I was receiving the empty array instead of subs data, but when I have been add StoreKit to my project I became to receive an appropriate subs data with all corresponding information. Moreover, I could successfully subscribe on them. But, when I released app on the TestFlight for internal testing I forced with the familiar issue, I received an empty array. In conclusion, on the debug version everything works (subscriptions data returns), but on the release I can't to receive the same result.

Ayer invité a un grupo de pruebas en testflight para probar una aplicación y en el email que se envía aparece como asunto: "Empresa has invited you to test App1" y en el contenido: "App1 By Empresa for iOS". En mi organización no hay nadie que se llame "Empresa", ni si quiera yo, que fui quien envió la invitación. "Empresa" es el nombre de un cliente anterior al que le hemos creado otras aplicaciones con anterioridad. ¿Dónde está almacenado ese "Empresa"? ¿Cómo lo puedo cambiar?

We have developed an application that we sell to clients, and with their accounts, we have successfully published the build on the App Store. We have all the legal rights, including trademarks for the app icon and other assets, which are fully documented and verifiable. The application was initially sold to a client with the agreement that it would be published exclusively in the Asia region, and the client is currently doing so. Now, the main issue arises: We wish to publish the same application for the USA region, using our organization’s account to serve U.S. users. However, our app submission is continually being rejected by the App Store review team, citing that the app icon is already in use and requesting a change. We are not in a position to change the app icon, as it is integral to the branding and trademark rights we hold. If anyone has experience with this issue or can provide guidance on how to proceed, your support would be greatly appreciated !!

I'm trying to upload a new version of my app, and my Apple Developer Program contract is active until 2026. However, I'm receiving the following error: 'A required agreement is missing or has expired. Sign the agreement on the Apple Developer Program to resolve this error.' How can I resolve this issue?

Hello, I’ve been experiencing an issue with the Quebec QST Form FP-2506-V that is preventing me from submitting my application. When I attempt to update my TQ number, I receive the error message: “The Tax ID entered already exists.” This contradicts the note on the form stating: “You can return to this form and update any numbers after clicking Submit.” Steps I’ve Taken So Far: Opened two cases with Apple Support (over three weeks ago). No response. Contacted Developer Support via email and phone – Unfortunately, they were unable to make the necessary corrections. Tried using the official contact form again – No success in getting a response or resolution. Emailed canada_tax(at)apple.com – Even though this email is meant for users outside of Canada, I reached out in the hope that someone could assist. At this point, I am completely stuck, as I cannot move forward with my application submission until this issue is resolved. Has anyone else encountered a similar problem? Is there another way to escalate this within Apple to get proper support? Any help or suggestions would be greatly appreciated! Thanks,

Hello, I want to update the prices in all territories of an auto-renewable subscription at once (in a single request). I know it's possible to do it territory by territory using the Create a Subscription Price Change API endpoint, but this means I need to call this API for every territory. And I have a lot of subscriptions I need to update. There is an another API endpoint that seems to allow to Modify an Auto-Renewable Subscription. For the countries where I want to change the price, I fetch the subscription price points using the List All Price Points for a Subscription API endpoint. When I call this API endpoint with the following body (that is the expected body content for this endpoint): { "data": { "type": "subscriptions", "relationships": { "prices": { "data": [ { "id": "eyJzIjoiNjc0MDAyMTQ5NiIsInQiOiJDQU4iLCJwIjoiMTAwMDEifQ", "type": "subscriptionPrices" }, { "type": "subscriptionPrices", "id": "eyJzIjoiNjc0MDAyMTQ5NiIsInQiOiJVU0EiLCJwIjoiMTAwMDEifQ" } ] } }, "id": "6740021496" }, "included": [ { "relationships": { "subscriptionPricePoint": { "data": { "id": "eyJzIjoiNjc0MDAyMTQ5NiIsInQiOiJDQU4iLCJwIjoiMTAwMDEifQ", "type": "subscriptionPricePoints" } }, "territory": { "data": { "type": "territories", "id": "CAN" } }, "subscription": { "data": { "id": "6740021496", "type": "subscriptions" } } }, "id": "eyJzIjoiNjc0MDAyMTQ5NiIsInQiOiJDQU4iLCJwIjoiMTAwMDEifQ", "attributes": { "preserveCurrentPrice": true }, "type": "subscriptionPrices" }, { "attributes": { "preserveCurrentPrice": true }, "id": "eyJzIjoiNjc0MDAyMTQ5NiIsInQiOiJVU0EiLCJwIjoiMTAwMDEifQ", "type": "subscriptionPrices", "relationships": { "subscription": { "data": { "type": "subscriptions", "id": "6740021496" } }, "subscriptionPricePoint": { "data": { "type": "subscriptionPricePoints", "id": "eyJzIjoiNjc0MDAyMTQ5NiIsInQiOiJVU0EiLCJwIjoiMTAwMDEifQ" } }, "territory": { "data": { "type": "territories", "id": "USA" } } } } ] } I receive a 409 error: { "errors" : [ { "id" : "5b6a4b62-686c-4a65-87ba-e16131db517b", "status" : "409", "code" : "ENTITY_ERROR", "title" : "There is a problem with the request entity", "detail" : "User is not allowed to edit.", "source" : { "pointer" : "subscriptionPrices" } } ] } I made sure my bearer authorisation token is correct and still valid (not expired). the p8 key has Admin rights Can this PATCH endpoint be used for what I want to do? If yes, is there anything special to do to use this PATCH endpoint? Thanks, Axel

Hi Team, I hope this email finds you well. I currently have one Apple Developer account, which is an organization account. I would like to be part of another team (another app) and was wondering if it is possible for one developer to have access to multiple teams. If this is possible, does the access need to be provided by the owner of the account? For example, I already have one team assigned to me with the role of Admin (Team ABC), and there is another app from my team where I would like to be part of that team as well (Team XYZ) with the same Admin role. Am I allowed to be part of two teams in this manner? Please reply and share the process if it is allowed. If it is not, could you suggest a way to handle this situation? Thank you for your assistance. Anil