App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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7.9k
Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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2.8k
Jun ’26
Urgent bug-fix update awaiting review since October 8 — expedited review requested
Hello Apple Developer Community, The version of our app currently available on the App Store contains a serious bug that affects users’ ability to use the app normally. On October 8, 2026, we submitted a new version that fixes this issue and requested an expedited review. As of October 14, 2026, approximately four days later, the submission is still waiting for review and the review process has not started. We have also followed up by email. Unfortunately, our existing users continue to experience the problem while we are unable to make the fix available to them. We understand that the App Review team handles many submissions. Given the ongoing impact on our users, could someone advise on the appropriate way to check the status of our expedited review request or follow up on this urgent bug-fix submission? We can provide the app and submission details through a private support channel if needed. App name: Jewel Muse! App ID: 6785241915 App Store link: https://apps.apple.com/app/id6785241915 Thank you for your time and assistance. Jewel Muse! Team
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Apple Developer Enrollment – Payment Rejected 3 Times, 4th Attempt Pending, No Support Response
I have been trying to enroll in the Apple Developer Program as an individual for approximately three weeks, without success. My payment has already been rejected three times during previous enrollment attempts. I am currently on my fourth attempt, and my enrollment still shows "Pending" without activation. I contacted Apple Developer Support and received case number 102995114888, but I have not received a response or an explanation for the repeated payment failures. I am located in Libya, where telephone and callback support are not available through the Apple Developer Support contact page. I have seen similar cases where Apple Developer Support needed to correct an issue with the enrollment account before the developer could successfully enroll. Could Apple Developer Support please: Review my previous payment failures and current pending enrollment. Check whether there is an account-level enrollment or payment-processing restriction. Confirm whether my current order can be processed or whether it needs to be reset. Advise on a supported alternative enrollment or payment method if necessary. I would appreciate assistance because I have been unable to complete enrollment for approximately three weeks. Thank you.
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Sign in with Apple app transfer: will transfer_sub exchange work for users who only authorized a web Services ID under a different primary App ID?
We are transferring an iOS app from Team A to Team B and following TN3159 to migrate Sign in with Apple users. Setup on Team A: The app’s bundle ID (com.example.app) is enabled for Sign in with Apple as its own primary App ID, not grouped. Our website uses a Services ID (com.example.web-service) whose primary App ID is a different App ID (com.example.web), not the app. Some users signed in only on the website and never used the app. Using a Sign in with Apple key associated with the app’s App ID and client_id=com.example.app, /auth/usermigrationinfo returns a transfer_sub for every user we tested, web-only users included. Questions: After the transfer, Team B will exchange these transfer_sub values with client_id=com.example.app and its own client secret. Will that work for users who only authorized the web Services ID? Or can it fail (for example invalid_request) because they never authorized the app’s App ID? If it can fail, can we change the Services ID’s primary App ID to the app’s App ID before the transfer, so the Services ID transfers with the app (as TN3159 describes)? Would that affect existing users, for example by changing their identifiers or asking for consent again? For users with a private relay email: since Team A has no other app those users use, does the old relay address stop forwarding after the transfer? Does the exchange return the new relay address for web-only users too? Thanks!
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App Previews not served for iPhone since ~Oct 5 — reproducible on apps.apple.com for every app (FB25109947)
Since around October 5, the App Store has stopped delivering App Preview videos for the iPhone platform. This is not a settings or device issue — it's visible in Apple's own server response. Reproduce in 30 seconds, no device needed: https://apps.apple.com/us/app/candy-crush-saga/id553834731?platform=ipad — preview video present (plays on hover). Same URL with ?platform=iphone — no preview, no poster frame; carousel starts at screenshot 1. View source: the ipad response contains an apptrailers.itunes.apple.com/…/*.m3u8 reference; the iphone response contains none. Same result for Wordscapes, my own app (LineSpell, id6795994376, preview verified in Media Manager), and the UK storefront. The Internet Archive has the Candy Crush iPhone page carrying the stream in every snapshot from March 2025 through Oct 5, 2026 12:06 UTC (web.archive.org/web/20261005120601id_/https://apps.apple.com/us/app/candy-crush-saga/id553834731), so this began between Oct 5 and Oct 8 — coinciding with the Asset Library / creative-assets launch on Oct 5. On device: iPhone 17 Pro (iOS 27.0.1) and iPads on iPadOS 26.6.2 / 26.7.1 show no previews or poster frames for any app. An iPad Pro 12.9" on iPadOS 16.7.16, same Apple Account and network, shows all of them. In-App Event videos play fine on the affected devices. As of Oct 8, 1:30 PM ET: still absent for Candy Crush and LineSpell; NYT Games' iPhone page has a stream again, so it may be recovering progressively. Filed as FB25109947 and Developer Support case 102990230664. If you're seeing the same, please add your FB number here — and if your iPhone previews have come back, say when.
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App stuck in Waiting for Review since October 2 (first submission)
Our first iOS app submission (Apple ID 6782193284, version 1.0) was submitted on October 2 and still shows “Waiting for Review.” No reviewer messages have arrived in App Store Connect, and agreements, tax, and banking are active. We sent a support request on October 8 and have only received the automatic reply. Could App Review confirm that the submission is in the queue and tell us if anything is needed from us? Thank you.
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EPOS Companion stuck in "Waiting for Review" since October 9, 2026
Hello App Review Team, My app EPOS Companion has been in "Waiting for Review" since October 9, 2026 and hasn't moved to "In Review" yet. App: EPOS Companion Platform: iOS Version: 1.0 (build 1.1.0 (4)) Submitted: October 9, 2026 Submission ID: b0ea5a94-7e37-408d-9676-3c80984feb3b Items submitted: App version 1.0 and an App Preview This is the app's first submission. There are no messages or requests for more information in App Store Connect. I understand review times can vary, and I've seen other developers mention delays this month. Could someone confirm whether my submission is still in the normal queue, or whether anything is needed from me? Thank you.
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Approved updates "Ready for Distribution" for 6 days, App Store still serves old version
Our app's last three updates were approved and show "Ready for Distribution" in App Store Connect, but the public App Store still serves the version from Oct 5. App: Aldo Coach: AI Workout Plan (Apple ID 6802822375) Live on the store: 1.4.1 (released Oct 5) Approved but not showing: 1.5 (build 1039), approved Oct 8, released manually 1.6 (build 1060), approved Oct 10, released manually 1.6.1 (build 1065), approved Oct 11, set to release automatically after approval What I've checked: All three show Ready for Distribution in App Store Connect. The iTunes lookup API and apps.apple.com both still show 1.4.1, in every country we're available in (US, Canada, UK, EU). Builds are valid and not expired. All territories show Available. No phased release. Agreements are active. I updated the promotional text on 1.6.1 to trigger a refresh. No change. I have two support cases open (102992551230 and 102994478457) with only the automatic replies so far, and phone support shows as unavailable. Has anyone seen this recently? If someone at Apple could check whether the store needs a refresh on their side, I'd be grateful. Thank you.
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14h
My Apple Developer Account is broken!
I am an account holder for my Team ID. I have paid Apple Developer Program too! Unfortunately, I see "Join the Apple Developer Program" and getting "Your Apple Account is already associated with the Account Holder of a membership." message. Also, I am getting "Unable to find a team with the given Team ID to which you belong. Please contact Apple Developer Program Support. https://developer.apple.com/support" error when I go to Certificates, IDs & Profiles. Help!!! Give me fix!!
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14h
App stuck in “Waiting for Review” despite approved expedited review
Hello, My app, Dungeon Crawl 94: What Was Taken, has remained in “Waiting for Review” since September 21, 2026. Apple Account of the App: 6802649282 Version: 1.0 Build: 5 Submission ID: 12b50a1f-29be-4d34-8498-0e4e0e359cd7 On September 28, Apple approved my request for an expedited review and confirmed that the submission would be expedited. However, the app has still not entered review. I also contacted App Review Status support on September 30 (Case ID: 102981140624), but the submission remains in “Waiting for Review” and I have not received a response. The game launched on Steam and Google Play on September 30 as part of a coordinated multiplatform release. The iOS version is now several days behind the other platforms. Could someone from the App Review team please check whether there is a queue or routing issue preventing this submission from entering review? If anything is required from me, I am ready to provide it immediately. Thank you for your help.
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Cannot accept updated Developer Program License Agreement — App Store Connect shows Account Holder, but Developer account shows “Enroll”
Hi everyone, I’m unable to update my existing iOS app because I cannot find a way to accept the updated Apple Developer Program License Agreement. Here is what I’m seeing: App Store Connect → Users and Access: my Apple Account is listed as Account Holder and Admin. App Store Connect: a banner says the updated Developer Program License Agreement must be accepted by the Account Holder. developer.apple.com/account: signing in with the same email shows “Join the Apple Developer Program” / “Enroll today”, rather than membership details or an agreement acceptance option. Xcode → Settings → Apple Accounts: my account and developer team appear, but the team shows Admin, with a red cross beside Certificates, Identifiers & Profiles. I also have an Apple Developer Program subscription confirmation showing a one-year purchase on 17 April 2026, with the next renewal scheduled for 17 April 2027. I understand that the payment receipt alone may not confirm the current membership status. I can view the agreement documents on Apple’s public website, but there is no Accept button. I have checked both the Developer account page and App Store Connect’s Business section. I have contacted Apple Developer Support, but I’m still blocked. Has anyone encountered this mismatch between App Store Connect access and Developer Program membership recognition? In particular: How can I confirm which Apple Account and Team ID the paid membership is linked to? Is there another place where the Account Holder can accept the updated agreement? Does this situation require Apple Support to resolve a membership or account-linking issue? I want to preserve my existing app listing and avoid creating a duplicate membership unnecessarily. Thanks for any guidance.
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16h
All TestFlight Builds Suddenly Expired – New Builds Cannot Install – BETA_CONTRACT_MISSING
Hello Apple Developer Team, I am experiencing a serious TestFlight issue affecting multiple applications under my Apple Developer account. The issue started on October 9, 2026. 1. All existing TestFlight builds suddenly expired On October 9, all previously available TestFlight builds across multiple applications unexpectedly changed to "Expired" at the same time. These applications were previously available for testing. 2. Newly uploaded builds cannot be installed I uploaded new builds to replace the expired ones. The uploads completed successfully, and App Store Connect shows the new builds as "Ready for Internal Testing." For example: App: Mai Anh Kiếm Version: 1.0 Build: 135 TestFlight shows approximately 89 days remaining. However, when an internal tester taps Install or Update, TestFlight displays the following error: "Could not install Mai Anh Kiếm. The requested app is not available or doesn't exist." Therefore, even newly uploaded builds cannot be installed through internal testing. 3. External Beta App Review submission fails When I attempt to submit a new build for external TestFlight review, App Store Connect returns HTTP 422 with the following error: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Error detail: "Beta Contract is missing." 4. Account information I am the Account Holder and Admin. My Free Apps Agreement and Paid Apps Agreement are both Active. New builds can be uploaded and processed successfully. The issue affects multiple applications, not just one app. 5. Apple Developer Support response I contacted Apple Developer Support. Support Case ID: 102990933108 Apple Support confirmed that build 1.0 (135) is ready for internal testing, but this does not resolve the actual problem: internal testers still cannot install the build. My questions: Why did all existing TestFlight builds suddenly expire at the same time? Why are newly uploaded builds unavailable for installation, even for internal testers? What causes BETA_CONTRACT_MISSING when all visible agreements are active? Could this indicate an account-level TestFlight distribution or Beta Contract issue that requires intervention from Apple? Could an Apple TestFlight engineer please investigate this issue or advise how to get it escalated? I can provide screenshots of the installation error and the API response. Thank you for your assistance.
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Apple Connect
Reference to app myownkeyboardPHONE myownkeyboardPHONE 1.6 is in distribution ID 6761935734 trying to replace with the latest version 1.9.1 Validate fails stating to restore an older version that was removed. I tried to restore and the response was "Cant restore right now" I would hope you could replace 1.6 with 1.9 making 1.6 the older version. What is next step? Charlie
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App Review Stuck in “In Review” for 5 Days – No Review Decision
Hi everyone, I submitted my app for App Review on August 14, 2026, at 2:39 PM. I later submitted an updated version again on September 9, 2026. The latest submission has been showing “In Review” for the past 5 days, but I still haven’t received any review decision or additional information from the App Review team. As I understand it, once an app enters the “In Review” status, a review decision is generally provided after the review is completed. However, in my case, the status has remained unchanged for several days. Has anyone experienced a similar situation recently? Is it normal for an app to remain in “In Review” for this long, or is there anything I should do from my side? Any advice or guidance would be appreciated. Thank you!
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(BUG) IAPs and first auto-renewable subscriptions stuck in “Ready for Review” but not in Draft Submission
I am having an issue with both In-App Purchases and auto-renewable subscriptions using the current App Store Connect submission workflow. My app was previously submitted for review along with its IAPs and first auto-renewable subscriptions. The app itself was approved, but the IAPs and subscriptions were not approved with it. Afterward, the IAPs/subscriptions showed “Developer Rejected.” I did not intentionally reject these products individually. Because App Store Connect states that the first auto-renewable subscription must be submitted with a new app version, I created a new version (1.1.8), uploaded a new binary, and added version 1.1.8 for review. I now have the following situation: • My In-App Purchases show “Ready for Review.” • My subscription group shows “Ready for Review.” • Both auto-renewable subscriptions show “Ready for Review.” • The Add for Review controls for these products are disabled, so I cannot add them to another submission. • App Store Connect shows only one Draft Submission. • When I open that Draft Submission, the only item listed is iOS App 1.1.8. • None of the IAPs, the subscription group, or the individual subscriptions appear in the Draft Submission. Therefore, App Store Connect appears to consider the IAPs and subscriptions Ready for Review, but they are not actually visible in any Draft Submission and I have no way to add them to the 1.1.8 submission. I have tried removing iOS App 1.1.8 from the Draft Submission and adding it again. This does not change the status of the IAPs or subscriptions and does not make them available to add to the submission. I have contacted Apple Developer Support twice, but so far they have not been able to provide a solution. Has anyone encountered this with the new App Store Connect IAP/subscription submission workflow? Is there a way to reset the review/submission state of IAPs and subscriptions that show “Ready for Review” but are not actually present in any Draft Submission? I would strongly prefer to keep the existing product identifiers rather than recreate all of the IAPs and subscriptions.
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1.5k
1d
Existing screenshots not displayed in Preview
My App Preview videos display correctly, but none of the existing screenshots are visible in Preview. Both the released version and new created version. However, in the Asset Library (one of the newly introduced tabs in App Store Connect), those screenshots are marked as used in all versions. I tried to re-upload the screenshots or browse from assets, but the system returned an error. I suspect this happens because the screenshots are already attached to the version but fail to display, which prevents any new screenshots from being added. Another similar issue is that previews for newly added assets disappear as soon as the web page is switched. I uploaded a video/screenshot for the Header and Search Results. Although it processed successfully, the preview does not display unless I manually click the Preview button. Furthermore, if I navigate to a different page in App Store Connect (such as switching to another localized language to add a new asset) and then return to the original language, the preview is completely gone. However, according to the Asset Library, the header asset has already been successfully added. It appears that the Preview function in the newly updated App Store Connect is experiencing bugs. Currently, this issue is blocking me from submitting new versions. Filed FB25118327
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1d
Multiplatform App Waiting While visionOS updates continuously approved
Submitted a new Multiplatform app about a week and half ago and to date the iOS and macOS releases are still waiting for review while the visionOS submissions are reviewed and approved within the 24/48 hour as promised by Apple. The visionOS build is so far forward on its feature set and bug fix path that it makes me wonder if it even makes sense to support Multiplatform builds going forward if Multiplatform submissions are not covered as one review for a streamline release.
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WOLFBIN - Join The Hunt waiting for review for 10 days — seeking guidance
Hello Apple Developer Community, Our iOS game, WOLFBIN - Join The Hunt, has remained in “Waiting for Review” since October 2, 2026. Today is October 12, so it has been pending for 10 days. Our planned launch date was October 10, which has now passed. The delay is affecting our coordinated launch and marketing activities. We have contacted Apple Developer Support three times and previously submitted an expedited review request, but we have not yet received a substantive update explaining the delay or indicating whether any action is required from our team. We understand that review times can vary and fully respect Apple’s review process. We would appreciate guidance on: Whether there are any checks we should perform in App Store Connect while the submission is waiting. How to follow up effectively on our existing support case and expedited review request. Which support channel can investigate whether anything is preventing the review from starting. If an Apple representative sees this post, could you please direct us to the appropriate team or advise on the next steps? We can provide our support case details privately through an official support channel. Thank you for your help. Eduard Bina Wolfbin Interactive FZCO
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1d
App Stuck on “Waiting for Review” Since last 2 weeks
I submitted my app for review on Friday, October 2nd, and it has been in the “Waiting for Review” status ever since. I was hoping to release the app before the festival season begins in India, but the extended review time is making it difficult to meet that timeline. Has anyone faced this long waiting time for the first time app review?
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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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7.9k
Activity
Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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2.8k
Activity
Jun ’26
Tax Information Inaccurate
I want Information on how to change my tax information , where to submited.Thank you
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1
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280
Activity
3h
Urgent bug-fix update awaiting review since October 8 — expedited review requested
Hello Apple Developer Community, The version of our app currently available on the App Store contains a serious bug that affects users’ ability to use the app normally. On October 8, 2026, we submitted a new version that fixes this issue and requested an expedited review. As of October 14, 2026, approximately four days later, the submission is still waiting for review and the review process has not started. We have also followed up by email. Unfortunately, our existing users continue to experience the problem while we are unable to make the fix available to them. We understand that the App Review team handles many submissions. Given the ongoing impact on our users, could someone advise on the appropriate way to check the status of our expedited review request or follow up on this urgent bug-fix submission? We can provide the app and submission details through a private support channel if needed. App name: Jewel Muse! App ID: 6785241915 App Store link: https://apps.apple.com/app/id6785241915 Thank you for your time and assistance. Jewel Muse! Team
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282
Activity
8h
Apple Developer Enrollment – Payment Rejected 3 Times, 4th Attempt Pending, No Support Response
I have been trying to enroll in the Apple Developer Program as an individual for approximately three weeks, without success. My payment has already been rejected three times during previous enrollment attempts. I am currently on my fourth attempt, and my enrollment still shows "Pending" without activation. I contacted Apple Developer Support and received case number 102995114888, but I have not received a response or an explanation for the repeated payment failures. I am located in Libya, where telephone and callback support are not available through the Apple Developer Support contact page. I have seen similar cases where Apple Developer Support needed to correct an issue with the enrollment account before the developer could successfully enroll. Could Apple Developer Support please: Review my previous payment failures and current pending enrollment. Check whether there is an account-level enrollment or payment-processing restriction. Confirm whether my current order can be processed or whether it needs to be reset. Advise on a supported alternative enrollment or payment method if necessary. I would appreciate assistance because I have been unable to complete enrollment for approximately three weeks. Thank you.
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1
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0
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99
Activity
11h
Sign in with Apple app transfer: will transfer_sub exchange work for users who only authorized a web Services ID under a different primary App ID?
We are transferring an iOS app from Team A to Team B and following TN3159 to migrate Sign in with Apple users. Setup on Team A: The app’s bundle ID (com.example.app) is enabled for Sign in with Apple as its own primary App ID, not grouped. Our website uses a Services ID (com.example.web-service) whose primary App ID is a different App ID (com.example.web), not the app. Some users signed in only on the website and never used the app. Using a Sign in with Apple key associated with the app’s App ID and client_id=com.example.app, /auth/usermigrationinfo returns a transfer_sub for every user we tested, web-only users included. Questions: After the transfer, Team B will exchange these transfer_sub values with client_id=com.example.app and its own client secret. Will that work for users who only authorized the web Services ID? Or can it fail (for example invalid_request) because they never authorized the app’s App ID? If it can fail, can we change the Services ID’s primary App ID to the app’s App ID before the transfer, so the Services ID transfers with the app (as TN3159 describes)? Would that affect existing users, for example by changing their identifiers or asking for consent again? For users with a private relay email: since Team A has no other app those users use, does the old relay address stop forwarding after the transfer? Does the exchange return the new relay address for web-only users too? Thanks!
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0
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253
Activity
12h
App Previews not served for iPhone since ~Oct 5 — reproducible on apps.apple.com for every app (FB25109947)
Since around October 5, the App Store has stopped delivering App Preview videos for the iPhone platform. This is not a settings or device issue — it's visible in Apple's own server response. Reproduce in 30 seconds, no device needed: https://apps.apple.com/us/app/candy-crush-saga/id553834731?platform=ipad — preview video present (plays on hover). Same URL with ?platform=iphone — no preview, no poster frame; carousel starts at screenshot 1. View source: the ipad response contains an apptrailers.itunes.apple.com/…/*.m3u8 reference; the iphone response contains none. Same result for Wordscapes, my own app (LineSpell, id6795994376, preview verified in Media Manager), and the UK storefront. The Internet Archive has the Candy Crush iPhone page carrying the stream in every snapshot from March 2025 through Oct 5, 2026 12:06 UTC (web.archive.org/web/20261005120601id_/https://apps.apple.com/us/app/candy-crush-saga/id553834731), so this began between Oct 5 and Oct 8 — coinciding with the Asset Library / creative-assets launch on Oct 5. On device: iPhone 17 Pro (iOS 27.0.1) and iPads on iPadOS 26.6.2 / 26.7.1 show no previews or poster frames for any app. An iPad Pro 12.9" on iPadOS 16.7.16, same Apple Account and network, shows all of them. In-App Event videos play fine on the affected devices. As of Oct 8, 1:30 PM ET: still absent for Candy Crush and LineSpell; NYT Games' iPhone page has a stream again, so it may be recovering progressively. Filed as FB25109947 and Developer Support case 102990230664. If you're seeing the same, please add your FB number here — and if your iPhone previews have come back, say when.
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10
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7
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836
Activity
13h
App stuck in Waiting for Review since October 2 (first submission)
Our first iOS app submission (Apple ID 6782193284, version 1.0) was submitted on October 2 and still shows “Waiting for Review.” No reviewer messages have arrived in App Store Connect, and agreements, tax, and banking are active. We sent a support request on October 8 and have only received the automatic reply. Could App Review confirm that the submission is in the queue and tell us if anything is needed from us? Thank you.
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0
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69
Activity
14h
EPOS Companion stuck in "Waiting for Review" since October 9, 2026
Hello App Review Team, My app EPOS Companion has been in "Waiting for Review" since October 9, 2026 and hasn't moved to "In Review" yet. App: EPOS Companion Platform: iOS Version: 1.0 (build 1.1.0 (4)) Submitted: October 9, 2026 Submission ID: b0ea5a94-7e37-408d-9676-3c80984feb3b Items submitted: App version 1.0 and an App Preview This is the app's first submission. There are no messages or requests for more information in App Store Connect. I understand review times can vary, and I've seen other developers mention delays this month. Could someone confirm whether my submission is still in the normal queue, or whether anything is needed from me? Thank you.
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37
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14h
App stuck in "Waiting for Review" since October 6
App: BimPA Apple ID: 6806297858 Version: iOS 1.0 Submitted: Oct 6, 2026 at 2:42 AM Status: Waiting for Review Expedited review requested Support case: 102989955225, no reply yet The submission has still not entered review. Is anyone else experiencing the same issue?
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0
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37
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14h
Approved updates "Ready for Distribution" for 6 days, App Store still serves old version
Our app's last three updates were approved and show "Ready for Distribution" in App Store Connect, but the public App Store still serves the version from Oct 5. App: Aldo Coach: AI Workout Plan (Apple ID 6802822375) Live on the store: 1.4.1 (released Oct 5) Approved but not showing: 1.5 (build 1039), approved Oct 8, released manually 1.6 (build 1060), approved Oct 10, released manually 1.6.1 (build 1065), approved Oct 11, set to release automatically after approval What I've checked: All three show Ready for Distribution in App Store Connect. The iTunes lookup API and apps.apple.com both still show 1.4.1, in every country we're available in (US, Canada, UK, EU). Builds are valid and not expired. All territories show Available. No phased release. Agreements are active. I updated the promotional text on 1.6.1 to trigger a refresh. No change. I have two support cases open (102992551230 and 102994478457) with only the automatic replies so far, and phone support shows as unavailable. Has anyone seen this recently? If someone at Apple could check whether the store needs a refresh on their side, I'd be grateful. Thank you.
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14
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14h
My Apple Developer Account is broken!
I am an account holder for my Team ID. I have paid Apple Developer Program too! Unfortunately, I see "Join the Apple Developer Program" and getting "Your Apple Account is already associated with the Account Holder of a membership." message. Also, I am getting "Unable to find a team with the given Team ID to which you belong. Please contact Apple Developer Program Support. https://developer.apple.com/support" error when I go to Certificates, IDs & Profiles. Help!!! Give me fix!!
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5
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670
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14h
App stuck in “Waiting for Review” despite approved expedited review
Hello, My app, Dungeon Crawl 94: What Was Taken, has remained in “Waiting for Review” since September 21, 2026. Apple Account of the App: 6802649282 Version: 1.0 Build: 5 Submission ID: 12b50a1f-29be-4d34-8498-0e4e0e359cd7 On September 28, Apple approved my request for an expedited review and confirmed that the submission would be expedited. However, the app has still not entered review. I also contacted App Review Status support on September 30 (Case ID: 102981140624), but the submission remains in “Waiting for Review” and I have not received a response. The game launched on Steam and Google Play on September 30 as part of a coordinated multiplatform release. The iOS version is now several days behind the other platforms. Could someone from the App Review team please check whether there is a queue or routing issue preventing this submission from entering review? If anything is required from me, I am ready to provide it immediately. Thank you for your help.
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3
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362
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15h
Cannot accept updated Developer Program License Agreement — App Store Connect shows Account Holder, but Developer account shows “Enroll”
Hi everyone, I’m unable to update my existing iOS app because I cannot find a way to accept the updated Apple Developer Program License Agreement. Here is what I’m seeing: App Store Connect → Users and Access: my Apple Account is listed as Account Holder and Admin. App Store Connect: a banner says the updated Developer Program License Agreement must be accepted by the Account Holder. developer.apple.com/account: signing in with the same email shows “Join the Apple Developer Program” / “Enroll today”, rather than membership details or an agreement acceptance option. Xcode → Settings → Apple Accounts: my account and developer team appear, but the team shows Admin, with a red cross beside Certificates, Identifiers & Profiles. I also have an Apple Developer Program subscription confirmation showing a one-year purchase on 17 April 2026, with the next renewal scheduled for 17 April 2027. I understand that the payment receipt alone may not confirm the current membership status. I can view the agreement documents on Apple’s public website, but there is no Accept button. I have checked both the Developer account page and App Store Connect’s Business section. I have contacted Apple Developer Support, but I’m still blocked. Has anyone encountered this mismatch between App Store Connect access and Developer Program membership recognition? In particular: How can I confirm which Apple Account and Team ID the paid membership is linked to? Is there another place where the Account Holder can accept the updated agreement? Does this situation require Apple Support to resolve a membership or account-linking issue? I want to preserve my existing app listing and avoid creating a duplicate membership unnecessarily. Thanks for any guidance.
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1
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70
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16h
All TestFlight Builds Suddenly Expired – New Builds Cannot Install – BETA_CONTRACT_MISSING
Hello Apple Developer Team, I am experiencing a serious TestFlight issue affecting multiple applications under my Apple Developer account. The issue started on October 9, 2026. 1. All existing TestFlight builds suddenly expired On October 9, all previously available TestFlight builds across multiple applications unexpectedly changed to "Expired" at the same time. These applications were previously available for testing. 2. Newly uploaded builds cannot be installed I uploaded new builds to replace the expired ones. The uploads completed successfully, and App Store Connect shows the new builds as "Ready for Internal Testing." For example: App: Mai Anh Kiếm Version: 1.0 Build: 135 TestFlight shows approximately 89 days remaining. However, when an internal tester taps Install or Update, TestFlight displays the following error: "Could not install Mai Anh Kiếm. The requested app is not available or doesn't exist." Therefore, even newly uploaded builds cannot be installed through internal testing. 3. External Beta App Review submission fails When I attempt to submit a new build for external TestFlight review, App Store Connect returns HTTP 422 with the following error: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Error detail: "Beta Contract is missing." 4. Account information I am the Account Holder and Admin. My Free Apps Agreement and Paid Apps Agreement are both Active. New builds can be uploaded and processed successfully. The issue affects multiple applications, not just one app. 5. Apple Developer Support response I contacted Apple Developer Support. Support Case ID: 102990933108 Apple Support confirmed that build 1.0 (135) is ready for internal testing, but this does not resolve the actual problem: internal testers still cannot install the build. My questions: Why did all existing TestFlight builds suddenly expire at the same time? Why are newly uploaded builds unavailable for installation, even for internal testers? What causes BETA_CONTRACT_MISSING when all visible agreements are active? Could this indicate an account-level TestFlight distribution or Beta Contract issue that requires intervention from Apple? Could an Apple TestFlight engineer please investigate this issue or advise how to get it escalated? I can provide screenshots of the installation error and the API response. Thank you for your assistance.
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28
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17h
Apple Connect
Reference to app myownkeyboardPHONE myownkeyboardPHONE 1.6 is in distribution ID 6761935734 trying to replace with the latest version 1.9.1 Validate fails stating to restore an older version that was removed. I tried to restore and the response was "Cant restore right now" I would hope you could replace 1.6 with 1.9 making 1.6 the older version. What is next step? Charlie
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44
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18h
App Review Stuck in “In Review” for 5 Days – No Review Decision
Hi everyone, I submitted my app for App Review on August 14, 2026, at 2:39 PM. I later submitted an updated version again on September 9, 2026. The latest submission has been showing “In Review” for the past 5 days, but I still haven’t received any review decision or additional information from the App Review team. As I understand it, once an app enters the “In Review” status, a review decision is generally provided after the review is completed. However, in my case, the status has remained unchanged for several days. Has anyone experienced a similar situation recently? Is it normal for an app to remain in “In Review” for this long, or is there anything I should do from my side? Any advice or guidance would be appreciated. Thank you!
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9
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1.3k
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1d
(BUG) IAPs and first auto-renewable subscriptions stuck in “Ready for Review” but not in Draft Submission
I am having an issue with both In-App Purchases and auto-renewable subscriptions using the current App Store Connect submission workflow. My app was previously submitted for review along with its IAPs and first auto-renewable subscriptions. The app itself was approved, but the IAPs and subscriptions were not approved with it. Afterward, the IAPs/subscriptions showed “Developer Rejected.” I did not intentionally reject these products individually. Because App Store Connect states that the first auto-renewable subscription must be submitted with a new app version, I created a new version (1.1.8), uploaded a new binary, and added version 1.1.8 for review. I now have the following situation: • My In-App Purchases show “Ready for Review.” • My subscription group shows “Ready for Review.” • Both auto-renewable subscriptions show “Ready for Review.” • The Add for Review controls for these products are disabled, so I cannot add them to another submission. • App Store Connect shows only one Draft Submission. • When I open that Draft Submission, the only item listed is iOS App 1.1.8. • None of the IAPs, the subscription group, or the individual subscriptions appear in the Draft Submission. Therefore, App Store Connect appears to consider the IAPs and subscriptions Ready for Review, but they are not actually visible in any Draft Submission and I have no way to add them to the 1.1.8 submission. I have tried removing iOS App 1.1.8 from the Draft Submission and adding it again. This does not change the status of the IAPs or subscriptions and does not make them available to add to the submission. I have contacted Apple Developer Support twice, but so far they have not been able to provide a solution. Has anyone encountered this with the new App Store Connect IAP/subscription submission workflow? Is there a way to reset the review/submission state of IAPs and subscriptions that show “Ready for Review” but are not actually present in any Draft Submission? I would strongly prefer to keep the existing product identifiers rather than recreate all of the IAPs and subscriptions.
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14
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1.5k
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1d
Existing screenshots not displayed in Preview
My App Preview videos display correctly, but none of the existing screenshots are visible in Preview. Both the released version and new created version. However, in the Asset Library (one of the newly introduced tabs in App Store Connect), those screenshots are marked as used in all versions. I tried to re-upload the screenshots or browse from assets, but the system returned an error. I suspect this happens because the screenshots are already attached to the version but fail to display, which prevents any new screenshots from being added. Another similar issue is that previews for newly added assets disappear as soon as the web page is switched. I uploaded a video/screenshot for the Header and Search Results. Although it processed successfully, the preview does not display unless I manually click the Preview button. Furthermore, if I navigate to a different page in App Store Connect (such as switching to another localized language to add a new asset) and then return to the original language, the preview is completely gone. However, according to the Asset Library, the header asset has already been successfully added. It appears that the Preview function in the newly updated App Store Connect is experiencing bugs. Currently, this issue is blocking me from submitting new versions. Filed FB25118327
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610
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1d
Multiplatform App Waiting While visionOS updates continuously approved
Submitted a new Multiplatform app about a week and half ago and to date the iOS and macOS releases are still waiting for review while the visionOS submissions are reviewed and approved within the 24/48 hour as promised by Apple. The visionOS build is so far forward on its feature set and bug fix path that it makes me wonder if it even makes sense to support Multiplatform builds going forward if Multiplatform submissions are not covered as one review for a streamline release.
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87
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1d
WOLFBIN - Join The Hunt waiting for review for 10 days — seeking guidance
Hello Apple Developer Community, Our iOS game, WOLFBIN - Join The Hunt, has remained in “Waiting for Review” since October 2, 2026. Today is October 12, so it has been pending for 10 days. Our planned launch date was October 10, which has now passed. The delay is affecting our coordinated launch and marketing activities. We have contacted Apple Developer Support three times and previously submitted an expedited review request, but we have not yet received a substantive update explaining the delay or indicating whether any action is required from our team. We understand that review times can vary and fully respect Apple’s review process. We would appreciate guidance on: Whether there are any checks we should perform in App Store Connect while the submission is waiting. How to follow up effectively on our existing support case and expedited review request. Which support channel can investigate whether anything is preventing the review from starting. If an Apple representative sees this post, could you please direct us to the appropriate team or advise on the next steps? We can provide our support case details privately through an official support channel. Thank you for your help. Eduard Bina Wolfbin Interactive FZCO
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53
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1d
App Stuck on “Waiting for Review” Since last 2 weeks
I submitted my app for review on Friday, October 2nd, and it has been in the “Waiting for Review” status ever since. I was hoping to release the app before the festival season begins in India, but the extended review time is making it difficult to meet that timeline. Has anyone faced this long waiting time for the first time app review?
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72
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1d