App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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6.6k
Mar ’25
W-9 shown for single-member US LLC owned by a non-US individual — should be W-8BEN (disregarded entity)
Hello! I have a new organization-level Apple Developer account and I'm stuck on the Tax Forms step in App Store Connect (https://appstoreconnect.apple.com/business). The system is showing me U.S. Form W-9 as the only option, but in my case filling out a W-9 would be incorrect — and I'd appreciate guidance from anyone who has resolved this. My setup: I am a non-US individual (not a US citizen, not a US resident, never lived in the US). I am the sole owner of a single-member LLC registered in the US (set up via Firstbase specifically to distribute a mobile app). For US federal tax purposes, this LLC is a disregarded entity — it's not treated as a separate taxpayer from its owner. Why W-9 is not the correct form in my case: The IRS instructions for Form W-9 explicitly state: "If the owner of the disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9. This is the case even if the foreign person has a U.S. TIN." Form W-9 also requires me to certify, under penalty of perjury, that I am a US person — which I am not. The LLC itself doesn't certify anything on a W-9 because it's disregarded; the IRS looks through to the beneficial owner, who in my case is a foreign individual. The correct form for me should be W-8BEN (Certificate of Foreign Status of Beneficial Owner — Individuals). What I've already tried: I opened two support cases 4 days ago and have not received a substantive response yet: Apple Developer Support — Case ID: 20000112974233 Ack Tax / Tax category settings — Team ID: 7YYWN3MYCY, Case ID: 19944616 My questions: Has anyone in the same situation (non-US individual, sole owner of a US single-member LLC) successfully switched the tax form from W-9 to W-8BEN inside App Store Connect? If so, how? Is there a specific path in the Business / Tax Forms section to declare the beneficial owner as a foreign individual that I might be missing? Is there an escalation channel beyond the standard support cases for tax-form issues that are blocking onboarding? Thanks in advance for any pointers.
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409 ENTITY_ERROR.RELATIONSHIP.INVALID — Cannot attach build or create version, affecting 2 separate accounts for 1 week
I am unable to submit any app for review. Every attempt to add a build to an App Store version results in a 409 error, both through the App Store Connect website and directly through the App Store Connect REST API. Affected accounts: Account 1: My personal Apple Developer account Account 2: A company-owned Apple Developer account where I have Admin access Both accounts are completely separate — different legal entities, different enrollments — but exhibit the exact same behavior simultaneously. API errors observed When calling PATCH /v1/appStoreVersions/{id}/relationships/build: 409 ENTITY_ERROR.RELATIONSHIP.INVALID "The specified pre-release build could not be added." When calling POST /v1/appStoreVersions to create a new version: 409 ENTITY_ERROR.RELATIONSHIP.INVALID "You cannot create a new version of the App in the current state." What I have verified All builds are processingState: VALID and not expired usesNonExemptEncryption: false is set on all builds No build is already attached to another version Build version string matches the App Store version (1.1.0) App bundle ID matches the build bundle ID Localization, review contact details, and keywords are all filled in Banking info in Agreements, Tax, and Banking was recently updated on both accounts Issue persists on both the website and via the REST API, ruling out a browser/cache issue Question Has anyone seen 409 errors affecting two completely separate developer accounts simultaneously? Could there be a platform-level issue with App Store Connect that is not reflected on the System Status page? I opened a support ticket 1 week ago but I only got a reply today and it's just asking for more details.
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Migration From Individual To Organization
Hello, I initiated my request to migrate from individual to organization account more than a week back. I submitted all the documents but still there is no update. Can you please help me with this and expedite the process. Also if you can give me visibility on the state where its stuck at that would be great. My enrollment ID is NL4N2SPXQB
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15h
Follow-up and Escalation Request – App Waiting for Review Since March 27, 2026
Dear Apple App Review Team, I hope you are doing well. I am writing to respectfully request assistance regarding my app review status for the following application: App Name: Lang-Talk : Language Lessons App ID: 6761159353 The app was submitted to App Store Connect on March 27, 2026, and it is still showing “Waiting for Review” after more than two months. I previously contacted Apple Developer Support regarding this issue under: Case ID: 102863904030 I received responses on April 15 and April 21 stating that the app was still in the queue and that there was nothing I could do to speed up the process. However, since then, there has been no progress, no review activity, and no additional communication regarding my submission. Because of the unusually long delay, I also posted a question on the Apple Developer Forums to seek guidance from other developers. In my forum post, I explained that: The app has remained in “Waiting for Review” since March 27, 2026 No rejection or feedback has ever been received This is the app’s first submission Many other apps and updates submitted after my app have already been reviewed and released Several developers mentioned that this waiting period is far longer than normal App Store review timelines, which increased my concern that there may be an issue preventing the review process from starting properly. I also submitted an expedite review request, but unfortunately there has been no change in the status. I completely understand that review times may vary depending on internal workload and review requirements. However, after waiting for more than two months without any feedback or status change, I kindly request that the App Review Team please investigate whether there is any hidden issue, account-related problem, or technical reason causing this delay. If any additional information or action is required from my side, I would be happy to provide it immediately. This project is very important to me, and the prolonged uncertainty has become extremely stressful. I would sincerely appreciate any clarification, assistance, or escalation that could help move the review process forward. Thank you very much for your time and support. Kind regards, Sameen Zaka
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App stuck in "Waiting for Review" for over 2 months
Hello everyone, I would like to ask whether other developers are currently experiencing unusually long App Review delays for new apps. Here is the timeline for my app (Apple ID: 6759361892): Build 1 — Feb 19, 2026: Initial build submitted Feb 21, 2026: Rejected because ads were not working properly Build 2 — Feb 23, 2026: Updated build submitted Build 3 — Feb 26, 2026: Another updated build submitted Mar 11–18, 2026: Status remained “Waiting for Review” and never entered the “In Review” stage Mar 18, 2026: Submission cancelled and resubmitted Current status: Still “Waiting for Review” During this period, I have already tried several ways to resolve the issue: Contacted Apple Developer Support multiple times Submitted an expedited review request Sent several follow-up emails regarding the delay Contacted Apple Support and asked them to leave messages for the App Review team Each time, I was told that the situation would be checked or that the review would “begin shortly.” I have now received that same response multiple times, including after my expedited review request was accepted, but there has still been no visible progress or transition into active review. While browsing the Developer Forums, I also noticed that several recent posts seem to describe similar situations, especially involving new app submissions remaining stuck in “Waiting for Review.” So I would like to ask: Are other developers currently experiencing similar delays? Has anyone recently seen their app finally move from “Waiting for Review” to “In Review” after a very long delay? Could this possibly be related to a broader App Review queue slowdown? I’m mainly trying to understand whether this is an isolated issue or something other developers are also currently facing. Any recent experiences or information would be greatly appreciated. Thank you.
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19h
Non-Consumable IAP stuck in ‘Developer Action Required’ – cannot link to version page
My Non-Consumable IAP was rejected with Guideline 3.1.1 and now has status ‘Developer Action Required’. The problem: On the version page in App Store Connect, the ‘In-App Purchases and Subscriptions’ section does not appear at the bottom. I cannot link the IAP to a new version submission. Every time I submit a new binary, Apple approves the app version but rejects the IAP afterward — even though I have no way to attach it to the version in the first place. This seems to be a circular issue: the IAP doesn’t appear on the version page because of its current status, but the only way to fix the status is to submit it with a new version. Has anyone experienced this and found a solution? Any help appreciated!​​​​​​​​​​​​​​​​
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21h
Update stuck in 'In Review' for 80 days — Developer Support says they can't reach App Review
Hello, I'm posting again — and unfortunately, I already know how this thread is going to go. My app (ID: 6756186616) has now been stuck in "In Review" for 80 days. To save everyone time, here is the reply I expect to receive within a day or two, copy-pasted from the response on my last thread: "Thank you for your post. We're investigating and The App Review team will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us." Nothing actually happened after that reply last time. No follow-up in App Store Connect. No further communication. Just silence. When I escalated to Developer Support (case #20000111565861), I was told explicitly that Developer Support has no way to reach the App Review team and no authority to intervene on submissions stuck in review. So Developer Support points back to App Review, and the standard forum reply points back to "contact us" — which loops back to Developer Support. This is a closed loop that doesn't actually resolve anything for an independent developer. Concrete questions: Is there any real escalation path that doesn't end in an automated reply? Why has a submission been "In Review" for 80 days with zero communication? What should a solo developer do when both Developer Support and the forum response are dead ends? I'm not asking for special treatment. I'm asking for the review to actually move — in either direction. A rejection with feedback would be infinitely more useful than 80 days of silence. Thank you.
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Concern Regarding App Stuck in "Waiting for Review" 40 Days
Hello, I honestly don’t understand what’s going on with my app review. My app was already approved before, and I submitted a new build on April 7th with some new features and important bug fixes. Since then, it has been stuck on “Waiting for Review” with absolutely no update. It’s been 40 days now, which is honestly unacceptable. I even submitted an expedited review request, but that didn’t help either. The worst part is that this build contains bug fixes for users, and the delay is directly affecting the app experience. Waiting this long without any response or progress is really frustrating. Can someone from Apple please look into this and help resolve it ASAP? Thank you.
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Fluto AI Stuck in "Waiting for Review" for 17 Days — Apple ID: 6762746586
Hi App Review Team, My app Fluto AI: Anime & Art Painter (Apple ID: 6762746586) has been in "Waiting for Review" for 17 days with no update. Quick timeline: the app was previously approved but unpublished. After minor changes I resubmitted, it was rejected and a demo video was requested. I added the public video URL to App Review Notes and resubmitted. Since then, no movement, no messages in Resolution Center, no response to my support case or expedited review request. Could someone please confirm if there's a blocker or any additional information needed? Happy to provide anything immediately. Thank you.
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1d
Delete the published App Clip link
My app has been released, and there is an "App Clip" link available in the advanced experience. Could someone please tell me if there is a way for me to modify or delete this link? (I'm not looking to deactivate the link; I just want to remove it so that other apps can use it.) If I remove the already published APP, can I also delete this link?
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2d
Xcode always shows error "Error Downloading Crash Log Information" when trying to download crash logs
For a couple of months now I haven't been able to see new crash reports for my App Store apps in Xcode. I see the list of crash reports in the Organizer, but selecting any of the new ones always shows the same error message: Error Downloading Crash Log Information: An error occurred preventing Xcode from downloading crash log information. "my.email at domain.com" failed with error: There was a failure decoding response: (HTTP 500, 20364 bytes) The data couldn't be read because it isn't in the correct format.. Pushing the Reload button makes the view load for a bit, but then the same error appears again. Since I want to keep fixing crashes in my apps as fast as possible, is Apple aware of the issue and working on a fix? I don't know if this is a Xcode or App Store Connect issue. I would have expected this issue to be fixed with the newest Xcode version 26.5, but it's still happening. I opened FB22589345 on April 23, but got no response so far.
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TestFlight install fails with BETA_CONTRACT_MISSING although all agreements are active
Hello, I am unable to install my app from TestFlight even though the build appears valid and is in internal beta testing. The build was uploaded successfully to App Store Connect and shows as Testing / Internal Testing. The build metadata looks valid: processingState: VALID internalBuildState: IN_BETA_TESTING qcState: BETA_INTERNAL_TESTING usesNonExemptEncryption: false minOsVersion: 15.0 deviceFamilies: IPHONE supportedArchitectures: arm64 However, TestFlight installation fails, and the App Store Connect API returns: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Beta contract is missing for the app. My App Store Connect agreements are all active. I checked Business > Agreements and both Paid Apps Agreement and Free Apps Agreement are Active. Bank accounts, tax forms, and compliance also appear Active. This also happens with a newly created app and a fresh build, so it looks like the TestFlight beta contract may be missing or detached on Apple’s backend. Has anyone seen this before, or is there a way to force App Store Connect to refresh the TestFlight beta contract state?
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4d
This device is already associated with other accounts” error on newly activated Apple Developer account
Hello Developers, I am facing an issue while trying to sign in to a newly created Apple Developer account on my Mac/Xcode. Error message: “This device is already associated with other accounts in the Apple Developer Program or the Apple Developer Enterprise Program. Please use a different device.” Details: The Apple ID works correctly in browser login Apple Developer membership/payment is completed The account is accessible on the Apple website The issue only appears while signing in on the Mac/Xcode I already contacted Apple Support and received a case ID, but no response yet after 24+ hours Things already tried: Signed out/in from Apple ID Restarted Mac Tried different network Cleared related account settings Has anyone faced this issue before? Is this a temporary device association/security restriction from Apple’s side, or does it require manual reset by Apple Support? Any guidance would be appreciated. Thank you.
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Concern Regarding Multiple Apps Stuck in “Waiting for Review” Status
Hello, I’m hoping to get some advice regarding several app submissions that have been stuck in the “Waiting for Review” stage for an extended amount of time, along with another case where I have not received any follow-up after a rejection. Here’s a breakdown of the situation: My first app was submitted as a new application on April 30, 2026. Shortly after submission, it received an automated rejection asking for more information about the app’s functionality. I responded the same day on 30th April, by uploading a detailed feature demonstration video and resubmitted the app. Since then, the status has remained unchanged at “Waiting for Review” with no additional communication. The second app was also submitted on April 30, 2026, and received a similar automated rejection requesting clarification about certain features. I provided a detailed explanation video and resubmitted it on May 1, 2026. After waiting several days without any response, I temporarily rejected the submission from my side to make some metadata adjustments, then submitted it again on May 8, 2026. It is still stuck in “Waiting for Review” with no updates so far. I also submitted another app on May 14, 2026. This one is currently showing the same “Waiting for Review” status. I additionally requested an expedited review because the release includes important bug fixes, but there has been no progress yet. At this point, the ongoing delays across multiple apps are starting to seriously affect my business operations, especially due to the absence of any communication or timeline from the review team. If anyone has recently dealt with a similar issue or knows of any effective escalation channels to request a status update, I would truly appreciate your guidance. Thank you in advance for any help. Kind regards Jannat Tariq
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5d
First auto-renewable subscription stuck in “Waiting for Review”, missing “In-App Purchases and Subscriptions” section, and TestFlight shows “The offer is not available yet
Hello, I am trying to ship the first auto-renewable subscription for my iOS app and I am facing what seems to be a workflow / availability issue involving App Store Connect and TestFlight. Product ID: seka_premium_yearly_ Current situation: The subscription exists in App Store Connect. Its status remains “Waiting for Review”. The subscription page says that the first subscription must be submitted with a new app version and attached through the “In-App Purchases and Subscriptions” section on the app version page. 4. However, this section does not appear on my iOS app version page in App Store Connect. 5. In TestFlight, when tapping “Subscribe”, the app shows: “The offer is not available yet. Please try again in a moment.” Additional context: Paid Apps Agreement is active The app uses expo-iap The product ID configured in the app is seka_premium_yearly_ We are not restricting access by storefront, region, or device configuration Sandbox testing has been attempted, but the issue remains reproducible in TestFlight Question: Is it expected that the subscription is unavailable in TestFlight while the first subscription is still in “Waiting for Review”? Does the missing “In-App Purchases and Subscriptions” section on the app version page indicate an App Store Connect issue? Has anyone encountered this specific first-subscription workflow problem? Any guidance would be appreciated.
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TestFlight: "The requested app is not available or doesn't exist" - Cannot install any build for over a week
Hello everyone, I've been unable to install any TestFlight build on my device for over a week. Every build shows "Complete" in App Store Connect, but installation always fails with the same error. I also submitted a support ticket to Apple Developer Support over a week ago but have not received any response. I'm posting here hoping someone from the community or Apple team can help. Error Message "The requested app is not available or doesn't exist" (Turkish: "İstenen uygulama kullanılamıyor veya yok") Environment Device: iPhone 17 Pro Max iOS: 26.4.2 App: Easyway Digital Library Bundle ID: com.abacusai.turkishsocialme.t1777823268 Build Framework: React Native (Expo SDK 54) What I've Tried (Nothing Works) ✅ Multiple builds uploaded (build 4, 5, 6, 7, 8) — all show "Complete" ✅ Deleted and reinstalled TestFlight app ✅ Signed out and back into Apple ID on device ✅ Restarted iPhone ✅ Tried different browsers (Safari, Chrome, Firefox) ✅ Tried Internal Testing — receive email but can't install ✅ Tried External Testing — same error ✅ Tried creating Public Link — same error ✅ Cleared browser cache, tried Incognito mode ✅ Verified Export Compliance (ITSAppUsesNonExemptEncryption: false) ✅ Paid Apps Agreement: Active ✅ Free Apps Agreement: Active ✅ Bank & Tax info: Complete Build Status in App Store Connect Version & Build: 1.0.1 (8) Status: Complete Date Created: May 15, 2026 Timeline May 8, 2026: First build uploaded — same error started May 10, 2026: Paid Apps Agreement activated May 15, 2026: Still the same error after 8 builds Apple Support — No Response Submitted a support ticket on approximately May 8, 2026 Category: App Store Connect & TestFlight Issue: Cannot install builds via TestFlight Status: No response received after over 1 week No case number update, no email reply Questions Has anyone experienced this with a new app on TestFlight? Is there a known issue with TestFlight and new Bundle IDs? Could this be related to the Paid Apps Agreement activation delay? Is there a way to reset the TestFlight state for a Bundle ID? How can I escalate my support ticket if there's no response? I'm completely stuck — I cannot test my app at all. Any help or guidance would be greatly appreciated. Thank you!
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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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6.6k
Activity
Mar ’25
W-9 shown for single-member US LLC owned by a non-US individual — should be W-8BEN (disregarded entity)
Hello! I have a new organization-level Apple Developer account and I'm stuck on the Tax Forms step in App Store Connect (https://appstoreconnect.apple.com/business). The system is showing me U.S. Form W-9 as the only option, but in my case filling out a W-9 would be incorrect — and I'd appreciate guidance from anyone who has resolved this. My setup: I am a non-US individual (not a US citizen, not a US resident, never lived in the US). I am the sole owner of a single-member LLC registered in the US (set up via Firstbase specifically to distribute a mobile app). For US federal tax purposes, this LLC is a disregarded entity — it's not treated as a separate taxpayer from its owner. Why W-9 is not the correct form in my case: The IRS instructions for Form W-9 explicitly state: "If the owner of the disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9. This is the case even if the foreign person has a U.S. TIN." Form W-9 also requires me to certify, under penalty of perjury, that I am a US person — which I am not. The LLC itself doesn't certify anything on a W-9 because it's disregarded; the IRS looks through to the beneficial owner, who in my case is a foreign individual. The correct form for me should be W-8BEN (Certificate of Foreign Status of Beneficial Owner — Individuals). What I've already tried: I opened two support cases 4 days ago and have not received a substantive response yet: Apple Developer Support — Case ID: 20000112974233 Ack Tax / Tax category settings — Team ID: 7YYWN3MYCY, Case ID: 19944616 My questions: Has anyone in the same situation (non-US individual, sole owner of a US single-member LLC) successfully switched the tax form from W-9 to W-8BEN inside App Store Connect? If so, how? Is there a specific path in the Business / Tax Forms section to declare the beneficial owner as a foreign individual that I might be missing? Is there an escalation channel beyond the standard support cases for tax-form issues that are blocking onboarding? Thanks in advance for any pointers.
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151
Activity
1h
409 ENTITY_ERROR.RELATIONSHIP.INVALID — Cannot attach build or create version, affecting 2 separate accounts for 1 week
I am unable to submit any app for review. Every attempt to add a build to an App Store version results in a 409 error, both through the App Store Connect website and directly through the App Store Connect REST API. Affected accounts: Account 1: My personal Apple Developer account Account 2: A company-owned Apple Developer account where I have Admin access Both accounts are completely separate — different legal entities, different enrollments — but exhibit the exact same behavior simultaneously. API errors observed When calling PATCH /v1/appStoreVersions/{id}/relationships/build: 409 ENTITY_ERROR.RELATIONSHIP.INVALID "The specified pre-release build could not be added." When calling POST /v1/appStoreVersions to create a new version: 409 ENTITY_ERROR.RELATIONSHIP.INVALID "You cannot create a new version of the App in the current state." What I have verified All builds are processingState: VALID and not expired usesNonExemptEncryption: false is set on all builds No build is already attached to another version Build version string matches the App Store version (1.1.0) App bundle ID matches the build bundle ID Localization, review contact details, and keywords are all filled in Banking info in Agreements, Tax, and Banking was recently updated on both accounts Issue persists on both the website and via the REST API, ruling out a browser/cache issue Question Has anyone seen 409 errors affecting two completely separate developer accounts simultaneously? Could there be a platform-level issue with App Store Connect that is not reflected on the System Status page? I opened a support ticket 1 week ago but I only got a reply today and it's just asking for more details.
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9
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523
Activity
9h
App stuck in "Processing for Distribution" status.
After our app review is accepted, it has been stuck in "Processing for Distribution" mode for over 24 hours. Usually we've seen a new app changed for "Processing for Distribution" to "Ready for distribution" in under 10 minutes. Does anyone encounter a similar issue and how to proceed?
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4
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1
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1.8k
Activity
12h
Migration From Individual To Organization
Hello, I initiated my request to migrate from individual to organization account more than a week back. I submitted all the documents but still there is no update. Can you please help me with this and expedite the process. Also if you can give me visibility on the state where its stuck at that would be great. My enrollment ID is NL4N2SPXQB
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Views
20
Activity
15h
Follow-up and Escalation Request – App Waiting for Review Since March 27, 2026
Dear Apple App Review Team, I hope you are doing well. I am writing to respectfully request assistance regarding my app review status for the following application: App Name: Lang-Talk : Language Lessons App ID: 6761159353 The app was submitted to App Store Connect on March 27, 2026, and it is still showing “Waiting for Review” after more than two months. I previously contacted Apple Developer Support regarding this issue under: Case ID: 102863904030 I received responses on April 15 and April 21 stating that the app was still in the queue and that there was nothing I could do to speed up the process. However, since then, there has been no progress, no review activity, and no additional communication regarding my submission. Because of the unusually long delay, I also posted a question on the Apple Developer Forums to seek guidance from other developers. In my forum post, I explained that: The app has remained in “Waiting for Review” since March 27, 2026 No rejection or feedback has ever been received This is the app’s first submission Many other apps and updates submitted after my app have already been reviewed and released Several developers mentioned that this waiting period is far longer than normal App Store review timelines, which increased my concern that there may be an issue preventing the review process from starting properly. I also submitted an expedite review request, but unfortunately there has been no change in the status. I completely understand that review times may vary depending on internal workload and review requirements. However, after waiting for more than two months without any feedback or status change, I kindly request that the App Review Team please investigate whether there is any hidden issue, account-related problem, or technical reason causing this delay. If any additional information or action is required from my side, I would be happy to provide it immediately. This project is very important to me, and the prolonged uncertainty has become extremely stressful. I would sincerely appreciate any clarification, assistance, or escalation that could help move the review process forward. Thank you very much for your time and support. Kind regards, Sameen Zaka
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1
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Views
39
Activity
19h
App stuck in "Waiting for Review" for over 2 months
Hello everyone, I would like to ask whether other developers are currently experiencing unusually long App Review delays for new apps. Here is the timeline for my app (Apple ID: 6759361892): Build 1 — Feb 19, 2026: Initial build submitted Feb 21, 2026: Rejected because ads were not working properly Build 2 — Feb 23, 2026: Updated build submitted Build 3 — Feb 26, 2026: Another updated build submitted Mar 11–18, 2026: Status remained “Waiting for Review” and never entered the “In Review” stage Mar 18, 2026: Submission cancelled and resubmitted Current status: Still “Waiting for Review” During this period, I have already tried several ways to resolve the issue: Contacted Apple Developer Support multiple times Submitted an expedited review request Sent several follow-up emails regarding the delay Contacted Apple Support and asked them to leave messages for the App Review team Each time, I was told that the situation would be checked or that the review would “begin shortly.” I have now received that same response multiple times, including after my expedited review request was accepted, but there has still been no visible progress or transition into active review. While browsing the Developer Forums, I also noticed that several recent posts seem to describe similar situations, especially involving new app submissions remaining stuck in “Waiting for Review.” So I would like to ask: Are other developers currently experiencing similar delays? Has anyone recently seen their app finally move from “Waiting for Review” to “In Review” after a very long delay? Could this possibly be related to a broader App Review queue slowdown? I’m mainly trying to understand whether this is an isolated issue or something other developers are also currently facing. Any recent experiences or information would be greatly appreciated. Thank you.
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3
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150
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19h
I am required to accept an already accepted agreement
Hello, if I try to create a new iOS App version on App Store Connect, I get a popup stating that I need to accept the updated Apple Developer Program License Agreement: However, the agreement has already been accepted: So, now I am stuck and I cannot release any update for my apps. How could I solve this? Thank you.
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0
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29
Activity
20h
Non-Consumable IAP stuck in ‘Developer Action Required’ – cannot link to version page
My Non-Consumable IAP was rejected with Guideline 3.1.1 and now has status ‘Developer Action Required’. The problem: On the version page in App Store Connect, the ‘In-App Purchases and Subscriptions’ section does not appear at the bottom. I cannot link the IAP to a new version submission. Every time I submit a new binary, Apple approves the app version but rejects the IAP afterward — even though I have no way to attach it to the version in the first place. This seems to be a circular issue: the IAP doesn’t appear on the version page because of its current status, but the only way to fix the status is to submit it with a new version. Has anyone experienced this and found a solution? Any help appreciated!​​​​​​​​​​​​​​​​
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0
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32
Activity
21h
Update stuck in 'In Review' for 80 days — Developer Support says they can't reach App Review
Hello, I'm posting again — and unfortunately, I already know how this thread is going to go. My app (ID: 6756186616) has now been stuck in "In Review" for 80 days. To save everyone time, here is the reply I expect to receive within a day or two, copy-pasted from the response on my last thread: "Thank you for your post. We're investigating and The App Review team will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us." Nothing actually happened after that reply last time. No follow-up in App Store Connect. No further communication. Just silence. When I escalated to Developer Support (case #20000111565861), I was told explicitly that Developer Support has no way to reach the App Review team and no authority to intervene on submissions stuck in review. So Developer Support points back to App Review, and the standard forum reply points back to "contact us" — which loops back to Developer Support. This is a closed loop that doesn't actually resolve anything for an independent developer. Concrete questions: Is there any real escalation path that doesn't end in an automated reply? Why has a submission been "In Review" for 80 days with zero communication? What should a solo developer do when both Developer Support and the forum response are dead ends? I'm not asking for special treatment. I'm asking for the review to actually move — in either direction. A rejection with feedback would be infinitely more useful than 80 days of silence. Thank you.
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5
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493
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1d
App Pricing Change
Hi, I made a price change for an in-app subscription in App Store Connect, but when testing the app the price change did not reflect. Is there anything further that I have to do, or will the new price reflect when the app is accessed?
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26
Activity
1d
Concern Regarding App Stuck in "Waiting for Review" 40 Days
Hello, I honestly don’t understand what’s going on with my app review. My app was already approved before, and I submitted a new build on April 7th with some new features and important bug fixes. Since then, it has been stuck on “Waiting for Review” with absolutely no update. It’s been 40 days now, which is honestly unacceptable. I even submitted an expedited review request, but that didn’t help either. The worst part is that this build contains bug fixes for users, and the delay is directly affecting the app experience. Waiting this long without any response or progress is really frustrating. Can someone from Apple please look into this and help resolve it ASAP? Thank you.
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1
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2
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123
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1d
Fluto AI Stuck in "Waiting for Review" for 17 Days — Apple ID: 6762746586
Hi App Review Team, My app Fluto AI: Anime & Art Painter (Apple ID: 6762746586) has been in "Waiting for Review" for 17 days with no update. Quick timeline: the app was previously approved but unpublished. After minor changes I resubmitted, it was rejected and a demo video was requested. I added the public video URL to App Review Notes and resubmitted. Since then, no movement, no messages in Resolution Center, no response to my support case or expedited review request. Could someone please confirm if there's a blocker or any additional information needed? Happy to provide anything immediately. Thank you.
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1
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87
Activity
1d
Delete the published App Clip link
My app has been released, and there is an "App Clip" link available in the advanced experience. Could someone please tell me if there is a way for me to modify or delete this link? (I'm not looking to deactivate the link; I just want to remove it so that other apps can use it.) If I remove the already published APP, can I also delete this link?
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2
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132
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2d
Xcode always shows error "Error Downloading Crash Log Information" when trying to download crash logs
For a couple of months now I haven't been able to see new crash reports for my App Store apps in Xcode. I see the list of crash reports in the Organizer, but selecting any of the new ones always shows the same error message: Error Downloading Crash Log Information: An error occurred preventing Xcode from downloading crash log information. "my.email at domain.com" failed with error: There was a failure decoding response: (HTTP 500, 20364 bytes) The data couldn't be read because it isn't in the correct format.. Pushing the Reload button makes the view load for a bit, but then the same error appears again. Since I want to keep fixing crashes in my apps as fast as possible, is Apple aware of the issue and working on a fix? I don't know if this is a Xcode or App Store Connect issue. I would have expected this issue to be fixed with the newest Xcode version 26.5, but it's still happening. I opened FB22589345 on April 23, but got no response so far.
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2
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6
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132
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2d
Spinning Circle when developers attempt to accept App Store Connect invite
I have several developers that are not able to accept their App Store Connect invitations. I have even tried to invite myself using an alternate email and all users get stuck at App Store Connect website with an infinite loading screen.
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83
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3d
TestFlight install fails with BETA_CONTRACT_MISSING although all agreements are active
Hello, I am unable to install my app from TestFlight even though the build appears valid and is in internal beta testing. The build was uploaded successfully to App Store Connect and shows as Testing / Internal Testing. The build metadata looks valid: processingState: VALID internalBuildState: IN_BETA_TESTING qcState: BETA_INTERNAL_TESTING usesNonExemptEncryption: false minOsVersion: 15.0 deviceFamilies: IPHONE supportedArchitectures: arm64 However, TestFlight installation fails, and the App Store Connect API returns: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Beta contract is missing for the app. My App Store Connect agreements are all active. I checked Business > Agreements and both Paid Apps Agreement and Free Apps Agreement are Active. Bank accounts, tax forms, and compliance also appear Active. This also happens with a newly created app and a fresh build, so it looks like the TestFlight beta contract may be missing or detached on Apple’s backend. Has anyone seen this before, or is there a way to force App Store Connect to refresh the TestFlight beta contract state?
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1
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159
Activity
4d
This device is already associated with other accounts” error on newly activated Apple Developer account
Hello Developers, I am facing an issue while trying to sign in to a newly created Apple Developer account on my Mac/Xcode. Error message: “This device is already associated with other accounts in the Apple Developer Program or the Apple Developer Enterprise Program. Please use a different device.” Details: The Apple ID works correctly in browser login Apple Developer membership/payment is completed The account is accessible on the Apple website The issue only appears while signing in on the Mac/Xcode I already contacted Apple Support and received a case ID, but no response yet after 24+ hours Things already tried: Signed out/in from Apple ID Restarted Mac Tried different network Cleared related account settings Has anyone faced this issue before? Is this a temporary device association/security restriction from Apple’s side, or does it require manual reset by Apple Support? Any guidance would be appreciated. Thank you.
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2
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141
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4d
Concern Regarding Multiple Apps Stuck in “Waiting for Review” Status
Hello, I’m hoping to get some advice regarding several app submissions that have been stuck in the “Waiting for Review” stage for an extended amount of time, along with another case where I have not received any follow-up after a rejection. Here’s a breakdown of the situation: My first app was submitted as a new application on April 30, 2026. Shortly after submission, it received an automated rejection asking for more information about the app’s functionality. I responded the same day on 30th April, by uploading a detailed feature demonstration video and resubmitted the app. Since then, the status has remained unchanged at “Waiting for Review” with no additional communication. The second app was also submitted on April 30, 2026, and received a similar automated rejection requesting clarification about certain features. I provided a detailed explanation video and resubmitted it on May 1, 2026. After waiting several days without any response, I temporarily rejected the submission from my side to make some metadata adjustments, then submitted it again on May 8, 2026. It is still stuck in “Waiting for Review” with no updates so far. I also submitted another app on May 14, 2026. This one is currently showing the same “Waiting for Review” status. I additionally requested an expedited review because the release includes important bug fixes, but there has been no progress yet. At this point, the ongoing delays across multiple apps are starting to seriously affect my business operations, especially due to the absence of any communication or timeline from the review team. If anyone has recently dealt with a similar issue or knows of any effective escalation channels to request a status update, I would truly appreciate your guidance. Thank you in advance for any help. Kind regards Jannat Tariq
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1
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54
Activity
5d
First auto-renewable subscription stuck in “Waiting for Review”, missing “In-App Purchases and Subscriptions” section, and TestFlight shows “The offer is not available yet
Hello, I am trying to ship the first auto-renewable subscription for my iOS app and I am facing what seems to be a workflow / availability issue involving App Store Connect and TestFlight. Product ID: seka_premium_yearly_ Current situation: The subscription exists in App Store Connect. Its status remains “Waiting for Review”. The subscription page says that the first subscription must be submitted with a new app version and attached through the “In-App Purchases and Subscriptions” section on the app version page. 4. However, this section does not appear on my iOS app version page in App Store Connect. 5. In TestFlight, when tapping “Subscribe”, the app shows: “The offer is not available yet. Please try again in a moment.” Additional context: Paid Apps Agreement is active The app uses expo-iap The product ID configured in the app is seka_premium_yearly_ We are not restricting access by storefront, region, or device configuration Sandbox testing has been attempted, but the issue remains reproducible in TestFlight Question: Is it expected that the subscription is unavailable in TestFlight while the first subscription is still in “Waiting for Review”? Does the missing “In-App Purchases and Subscriptions” section on the app version page indicate an App Store Connect issue? Has anyone encountered this specific first-subscription workflow problem? Any guidance would be appreciated.
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2
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0
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334
Activity
5d
TestFlight: "The requested app is not available or doesn't exist" - Cannot install any build for over a week
Hello everyone, I've been unable to install any TestFlight build on my device for over a week. Every build shows "Complete" in App Store Connect, but installation always fails with the same error. I also submitted a support ticket to Apple Developer Support over a week ago but have not received any response. I'm posting here hoping someone from the community or Apple team can help. Error Message "The requested app is not available or doesn't exist" (Turkish: "İstenen uygulama kullanılamıyor veya yok") Environment Device: iPhone 17 Pro Max iOS: 26.4.2 App: Easyway Digital Library Bundle ID: com.abacusai.turkishsocialme.t1777823268 Build Framework: React Native (Expo SDK 54) What I've Tried (Nothing Works) ✅ Multiple builds uploaded (build 4, 5, 6, 7, 8) — all show "Complete" ✅ Deleted and reinstalled TestFlight app ✅ Signed out and back into Apple ID on device ✅ Restarted iPhone ✅ Tried different browsers (Safari, Chrome, Firefox) ✅ Tried Internal Testing — receive email but can't install ✅ Tried External Testing — same error ✅ Tried creating Public Link — same error ✅ Cleared browser cache, tried Incognito mode ✅ Verified Export Compliance (ITSAppUsesNonExemptEncryption: false) ✅ Paid Apps Agreement: Active ✅ Free Apps Agreement: Active ✅ Bank & Tax info: Complete Build Status in App Store Connect Version & Build: 1.0.1 (8) Status: Complete Date Created: May 15, 2026 Timeline May 8, 2026: First build uploaded — same error started May 10, 2026: Paid Apps Agreement activated May 15, 2026: Still the same error after 8 builds Apple Support — No Response Submitted a support ticket on approximately May 8, 2026 Category: App Store Connect & TestFlight Issue: Cannot install builds via TestFlight Status: No response received after over 1 week No case number update, no email reply Questions Has anyone experienced this with a new app on TestFlight? Is there a known issue with TestFlight and new Bundle IDs? Could this be related to the Paid Apps Agreement activation delay? Is there a way to reset the TestFlight state for a Bundle ID? How can I escalate my support ticket if there's no response? I'm completely stuck — I cannot test my app at all. Any help or guidance would be greatly appreciated. Thank you!
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0
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124
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5d