An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest

App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.

I have submitted a few 5 seconds length video, in Product Page Optimization/ Header 1 day has passed, it seems like the message "The poster frame for this file is processing." still appearing. The Product Page Optimization has submitted and pending for review. Is such a message "The poster frame for this file is processing." a concern? Thank you.

My App Preview videos display correctly, but none of the existing screenshots are visible in Preview. Both the released version and new created version. However, in the Asset Library (one of the newly introduced tabs in App Store Connect), those screenshots are marked as used in all versions. I tried to re-upload the screenshots or browse from assets, but the system returned an error. I suspect this happens because the screenshots are already attached to the version but fail to display, which prevents any new screenshots from being added. Another similar issue is that previews for newly added assets disappear as soon as the web page is switched. I uploaded a video/screenshot for the Header and Search Results. Although it processed successfully, the preview does not display unless I manually click the Preview button. Furthermore, if I navigate to a different page in App Store Connect (such as switching to another localized language to add a new asset) and then return to the original language, the preview is completely gone. However, according to the Asset Library, the header asset has already been successfully added. It appears that the Preview function in the newly updated App Store Connect is experiencing bugs. Currently, this issue is blocking me from submitting new versions. Filed FB25118327

Since around October 5, the App Store has stopped delivering App Preview videos for the iPhone platform. This is not a settings or device issue — it's visible in Apple's own server response. Reproduce in 30 seconds, no device needed: https://apps.apple.com/us/app/candy-crush-saga/id553834731?platform=ipad — preview video present (plays on hover). Same URL with ?platform=iphone — no preview, no poster frame; carousel starts at screenshot 1. View source: the ipad response contains an apptrailers.itunes.apple.com/…/*.m3u8 reference; the iphone response contains none. Same result for Wordscapes, my own app (LineSpell, id6795994376, preview verified in Media Manager), and the UK storefront. The Internet Archive has the Candy Crush iPhone page carrying the stream in every snapshot from March 2025 through Oct 5, 2026 12:06 UTC (web.archive.org/web/20261005120601id_/https://apps.apple.com/us/app/candy-crush-saga/id553834731), so this began between Oct 5 and Oct 8 — coinciding with the Asset Library / creative-assets launch on Oct 5. On device: iPhone 17 Pro (iOS 27.0.1) and iPads on iPadOS 26.6.2 / 26.7.1 show no previews or poster frames for any app. An iPad Pro 12.9" on iPadOS 16.7.16, same Apple Account and network, shows all of them. In-App Event videos play fine on the affected devices. As of Oct 8, 1:30 PM ET: still absent for Candy Crush and LineSpell; NYT Games' iPhone page has a stream again, so it may be recovering progressively. Filed as FB25109947 and Developer Support case 102990230664. If you're seeing the same, please add your FB number here — and if your iPhone previews have come back, say when.

I created my in-app purchases (one non-consumable, plus a subscription group with two subscriptions). All have review screenshots and show 'Ready for Review.' But I can't add them to my app version for review. My version 1.0 was rejected under Guideline 2.1(b) because the in-app purchases weren't included. The version page shows 'Update Review' and has no 'In-App Purchases and Subscriptions' section. When I click 'Add for Review' on an in-app purchase, it goes into a separate draft that says 'Unable to Submit for Review: To submit your items for review, add an app version for the selected platform.' How do I get my in-app purchases and my app version into the same submission? Should I remove version 1.0 from the rejected submission first?

Hello, Our app, Purge: Meet Tonight (iOS), has been rejected four times under Guideline 4.3(b) as being "similar to existing dating apps." We submitted an appeal to the App Review Board on October 5 and have not yet received a response or any confirmation of receipt. We would like to respectfully point out that the problems 4.3(b) targets in the dating category are the very problems our app was built to solve: Dead profiles and accounts abandoned months ago: Structurally impossible in our app — everything resets every night at 3:00 AM, and the only way to return to the feed on a new day is to take a new selfie. Yesterday's selfie is not valid today; visibility must be re-earned every single day. The concept of a "ghost account created five months ago" cannot exist. Photos altered with FaceApp or AI tools to misrepresent who you are: The only photo source is the camera, captured in the moment. Uploading from the photo library is not possible — the app has no gallery access at all. There is no path for an edited or old photo to enter the system. Endless swiping and spam interactions: A limit of 8 replies per day and hourly rounds of 12 profiles push users toward selectivity instead of volume. The entire flow is built on these principles: if users want to appear in the feed and socialize that day, they take an in-app selfie and write a status about what they are doing right now. Other users reply to that status; when a reply is mutual, a match and conversation begin. Everyone in the feed is a real person who has proven they showed up today, and every connection is formed by two people actually writing to each other — there is no passive like-collecting and no swiping mechanic. We believe our app has been evaluated as a standard dating template, when in fact its architecture is itself an answer to the well-known problems of this category. We would greatly appreciate this distinction being taken into account in the review. Our questions: How can we confirm that our Board appeal has been received, and what is the right channel to communicate these structural differences to the review team? Submission ID: 1f842491-426f-4d3c-a289-dd6657d7fbe7 Thank you.

Our app BandPro (Apple ID 6793207475) has been rejected three times under Guideline 2.1(b) because the In-App Purchase products were "not submitted for review". Everything is ready on our side, but App Store Connect will not let us put the app version and the IAPs into the SAME review submission: New binary uploaded: iOS 1.0 (build 22), attached to the version. 7 IAPs in "Ready to Submit": 4 auto-renewable subscriptions in the group "BandPro Pro" + 3 consumables. All have prices, availability in 175 storefronts, review screenshots and review notes. The app version is locked inside the REJECTED submission ("Unresolved Issues"). The only action available there is "Resubmit to App Review", which sends the version ALONE - exactly what caused the 2nd and 3rd rejections. Adding the IAPs for review creates a SEPARATE draft submission. That draft cannot be sent: it shows "To submit your items for review, add an app version for the selected platform" - but the version cannot be added because it is held by the rejected submission. We replied to App Review in the Resolution Center on Aug 1 explaining this. No response yet. We also saw the recent reply from an App Store Commerce Engineer saying the In-App Purchase submission experience was recently updated and an issue affected some submitted IAPs - our timeline matches that window. Could someone from Apple help us either: (a) attach the 7 ready IAPs to the existing submission so everything is reviewed together, or (b) release the app version from the rejected submission so we can create ONE new submission containing the version + all IAPs? We would like to avoid deleting and recreating the subscription group, since the product IDs are already live in our billing stack and on Google Play. Thank you!

Hi everyone, I’m unable to update my existing iOS app because I cannot find a way to accept the updated Apple Developer Program License Agreement. Here is what I’m seeing: App Store Connect → Users and Access: my Apple Account is listed as Account Holder and Admin. App Store Connect: a banner says the updated Developer Program License Agreement must be accepted by the Account Holder. developer.apple.com/account: signing in with the same email shows “Join the Apple Developer Program” / “Enroll today”, rather than membership details or an agreement acceptance option. Xcode → Settings → Apple Accounts: my account and developer team appear, but the team shows Admin, with a red cross beside Certificates, Identifiers & Profiles. I also have an Apple Developer Program subscription confirmation showing a one-year purchase on 17 April 2026, with the next renewal scheduled for 17 April 2027. I understand that the payment receipt alone may not confirm the current membership status. I can view the agreement documents on Apple’s public website, but there is no Accept button. I have checked both the Developer account page and App Store Connect’s Business section. I have contacted Apple Developer Support, but I’m still blocked. Has anyone encountered this mismatch between App Store Connect access and Developer Program membership recognition? In particular: How can I confirm which Apple Account and Team ID the paid membership is linked to? Is there another place where the Account Holder can accept the updated agreement? Does this situation require Apple Support to resolve a membership or account-linking issue? I want to preserve my existing app listing and avoid creating a duplicate membership unnecessarily. Thanks for any guidance.

We try to apply the new Product Page Header, by using a 5 seconds video. The preview looks great However, when viewing on real iPhone 17, iOS 27, it produces wrong aspect ratio. Any idea how we can resolve this? Thank you.

Same problem as threads 847696 and 80916, still happening in October 2026. I'm a Brazilian citizen living in the UK, enrolled as an individual. The U.S. Certificate of Foreign Status I submitted on 28 September recorded United Kingdom on line 2, and the W-8BEN copies it into its line 2 (citizenship) as locked text. I can't submit a W-8BEN with the wrong citizenship, so my Paid Apps Agreement is stuck at Pending User Info. Finance case 22532856 has had no reply since 28 September apart from the automatic acknowledgement. Has anyone had this reset? Did it take a phone call, or did someone at Apple reset the tax forms for you?

Hi all, Our first iOS app, Chaos Hold'Em (Apple ID 6755223141), has been in "Waiting for Review" since October 5th at 18:32 UTC and hasn't moved to "In Review". This submission is version 0.4.0 (build 232) plus our first four in-app purchases. All of them show Ready for Review in App Store Connect, the build is valid, and there are no messages from App Review. How we got here: September 21st: first submitted (0.3.33). It was rejected on September 29th under 3.1.1, so we removed the feature in question. September 29th: resubmitted as 0.3.34. It sat in Waiting for Review for six days. October 5th: we cancelled that submission, 4.0, attached a newer build, and submitted itagain. It has been waiting since. Our agreements, tax and banking are all active. We've sent expedite requests and opened a status enquiry with App Review Support (case 102985543888), but havens part of a cross-platform launch originally set for October 6th at 18:00 UTC delayed twice since, first to October 10th now October 14th, and the Android release has been ready for over a month and waiting on iOS. One thing I'd like to rule out: this is an App Store release, not a TestFlight beta review. If an earlier expedite request was read as being about TestFlight, I could check that. Is anyone else seeing similar waits on first d if anyone from App Review can take a look atthe submission, that would be much appreciated. Thanks.

Hi everyone, App ID: 6802780228 We’re hoping to hear from developers who have dealt with long review times recently. We first submitted for review in September, and since then our app has spent the majority of its time waiting in the queue. Our most recent build spent 8 days in “Waiting for Review” before we received further feedback from App Review on October 8. We addressed it the same day and resubmitted. Steps we’ve taken so far: expedited review requests, two formal support cases (Case IDs: 102989126804 and 102987790575), a Resolution Center message requesting a call with App Review, and a new expedite request for the current build. Our account is in good standing, with all agreements and DSA compliance active and metadata complete. Our launch in Athens, Georgia was scheduled for October 7 and has been postponed, with local partners and committed marketing spend waiting on availability. Has anyone found anything beyond these channels that helped get a timely review? Any advice would be appreciated. Thank you.

My macOS app update has been Waiting for Review for approximately 30 hours. I am not concerned about that review wait by itself, but two of its three app previews still show “Poster Frame Processing.” The previews behave differently: One never displayed a usable poster-frame selector and has continued to show a grey cloud placeholder. Another let me select a poster frame, but its thumbnail did not return afterward. The third preview has a normal thumbnail. Both affected videos play successfully in App Store Connect. Their individual pages in Asset Library show “Waiting for Review” alongside “Poster Frame Processing,” and Recent Usage confirms that they are attached to the submitted macOS version and English (U.S.) localization. The files are 1920 × 1080 MP4 app previews. App Store Connect allowed the submission, and there is no action-required notice or message from App Review. The poster-frame issue has persisted for more than 24 hours. Can App Review begin and complete review while these poster frames are still processing, or can unfinished poster generation hold a submission in Waiting for Review even when the videos themselves play? Has anyone had an app approved in this state, or had Apple confirm that poster processing was holding it up? If this needs intervention, can support resolve the poster-frame processing without withdrawing and resubmitting the app? Any firsthand experience or clarification from Apple would be appreciated. Thank you.

Confused, first-time app dev/submission here. Apple had an issue signing into my pre-created trial account in my first submission. Because of this, I corrected, made updates, tested myself, and re-submitted with a new test account that I confirmed work on my end. After resubmission, I waited a week for the team to respond with the exact same issue. However, in their notes, they included the same email and password from the first submission, despite me altering them entirely to correct the initial error response. This makes it seem as if they didn't even review the notes to check for updated account information. Additionally, aside from the notes, I also ensured that the app information included the updated test account so they could see it in both locations. I, of course, responded with a question, ensuring that I made changes and needed more information other than a copy-paste of the same error from the first instance, which contained entirely different login information. Wondering if anyone else has dealt with this before, and if there is a way to encourage a speedier review as I submitted the initial version of my app nearly a month ago and everything I have read claims that 48 hours is the standard. Best, And thanks in advance for any help, advice, or answers!

My app is named "星桃" (App ID: 6815556191). After the initial version was rejected on September 29th under Guideline 2.1, I provided the requested information and resubmitted it for review. Although the status changed to "In Review" on September 30th, there has been no progress since—it has already been 11 days. I inquired about the review status via email on October 8th (Case ID: 102989599223); we received a reply stating that the review had been expedited, yet there is still no movement. Could someone from the Apple team please look into this and help me understand why it has been stalled for so long?

I'm hoping someone here has experienced something similar or knows of a way to escalate an unresolved issue with Apple Finance Support. I've been trying to get my tax information corrected in App Store Connect since July 20, 2026, and nearly three months later, I'm still unable to get this resolved. My address has already been successfully updated elsewhere in App Store Connect. However, the address associated with my tax information, along with my tax exempt status, still needs to be corrected. Unfortunately, these are fields I cannot update myself and require Apple's assistance. Here is a timeline of what has happened so far: July 20: Initially contacted Apple regarding the tax information issue. Before September 10: Submitted another support request after the issue remained unresolved. September 10: Received an acknowledgment and Case ID from Apple. September 22: Followed up requesting an update. September 28: Followed up again after receiving no substantive response. October 9: Still no resolution, status update, or meaningful response from Finance Support. What makes this especially frustrating is that my app is otherwise ready for release, but the unresolved tax information is preventing me from launching it on the App Store. I've seen other developers mention being quoted approximately 10 business days for Finance Support responses. My current acknowledged case has been open well beyond that timeframe, and my original attempts to resolve this go back to July. I've continued replying to my existing support case rather than repeatedly opening new ones, but I'm not making any progress. Has anyone recently managed to get a response from Apple Finance Support regarding W-9 corrections or tax information updates? More importantly, is there an alternative escalation path when an unresolved tax issue is preventing an app from being released? I'm not looking to bypass any tax requirements. I simply need to correct information that Apple does not allow me to edit directly. Any advice or experiences from other developers dealing with this would be greatly appreciated.

Hello, My app, Dungeon Crawl 94: What Was Taken, has remained in “Waiting for Review” since September 21, 2026. Apple Account of the App: 6802649282 Version: 1.0 Build: 5 Submission ID: 12b50a1f-29be-4d34-8498-0e4e0e359cd7 On September 28, Apple approved my request for an expedited review and confirmed that the submission would be expedited. However, the app has still not entered review. I also contacted App Review Status support on September 30 (Case ID: 102981140624), but the submission remains in “Waiting for Review” and I have not received a response. The game launched on Steam and Google Play on September 30 as part of a coordinated multiplatform release. The iOS version is now several days behind the other platforms. Could someone from the App Review team please check whether there is a queue or routing issue preventing this submission from entering review? If anything is required from me, I am ready to provide it immediately. Thank you for your help.

I'm reaching out to the Apple Developer community because we've exhausted the standard support channels and are looking for assistance or clarification regarding significant App Review delays. Our application has been stuck in the review process for over 10 days, with no meaningful status updates or communication from Apple. Actions we've already taken: Submitted an Apple Developer Support ticket with no response. Contacted App Review through the appropriate support channels. Attempted to escalate the issue through the available review processes. Attempted to reach Apple Developer Support by phone, only to be redirected to the website and disconnected. At this point, we've received no meaningful communication or explanation regarding the delay. This is a commercial application with business commitments, operational dependencies, and a planned production rollout. The lack of visibility is making it increasingly difficult to manage our release schedule and communicate realistic timelines to stakeholders. I've also noticed other developers reporting similar delays recently, which raises a broader question: Is Apple currently experiencing an App Review backlog, staffing constraints, or a technical issue affecting review processing? We're not asking for special treatment or approval without review. We're simply looking for transparency, a status update, and a way to reach someone who can investigate why our submission has stalled. Questions for Apple staff and the developer community: Are other developers currently experiencing review times exceeding 7–10 days? Has Apple acknowledged any broader App Review processing delays? Is there a direct escalation channel when support tickets and review inquiries go unanswered? Can an Apple representative help identify whether our submission is genuinely under review or stuck in a processing queue? Any guidance from Apple staff or developers who have successfully resolved a similar situation would be greatly appreciated. Thanks in advance

Hi everyone, Our first app submission has been in "Waiting for Review" for 8 days now, and I'm wondering if others are seeing similar delays right now. Details: App: Pogne (iOS), version 0.1.0, build 15 Submitted: September 30 Status: Waiting for Review (it has never moved to "In Review") Expedited review requested: October 6 Contact case ID: 102984777071 (phone support currently shows as unavailable) Also emailed App Review support twice, no reply yet. Everything on our side looks complete: agreements, tax and banking are all Active, and there are no messages in App Review or the Resolution Center. Demo account credentials are provided in the review notes. A few questions for the community: Are others seeing longer than usual wait times this month? Is there anything else we can do besides waiting, without resubmitting? (We'd rather not lose our place in the queue.) For those who requested an expedited review recently, how long did it take to hear back? Thanks a lot for any insight. And if anyone from App Review sees this, we'd really appreciate a look at the case above. Patrice

We are calling these App Store Connect API endpoints from our server: curl --request POST \ --url https://api.appstoreconnect.apple.com/v1/gameCenterLeaderboardEntrySubmissions \ --header 'Authorization: Bearer JWT_Token' \ --header 'Content-Type: application/json' \ --data '{ "data": { "type": "gameCenterLeaderboardEntrySubmissions", "attributes": { "bundleId": "bundleId", "score": "1", "scopedPlayerId": "scopedPlayerId, "submittedDate": "date", "preReleased": true, "vendorIdentifier": "vendorIdentifier" } } }' curl --request POST \ --url https://api.appstoreconnect.apple.com/v1/gameCenterPlayerAchievementSubmissions \ --header 'Authorization: Bearer JWT_Token' \ --header 'Content-Type: application/json' \ --data '{ "data": { "type": "gameCenterPlayerAchievementSubmissions", "attributes": { "bundleId": "bundleId", "vendorIdentifier": "vendorIdentifier", "percentageAchieved": 1, "scopedPlayerId": "scopedPlayerId, "submittedDate": "Date", "preReleased": true } } }' According to https://developer.apple.com/documentation/appstoreconnectapi/app-store-connect-api-3-2-release-notes We should be able to set player score and achievements. We use an active Team App Store Connect API key and generate an unscoped ES256 JWT with aud: appstoreconnect-v1. The key has high-level App Store Connect permissions. We followed documentation: https://developer.apple.com/documentation/appstoreconnectapi https://developer.apple.com/documentation/appstoreconnectapi/post-v1-gamecenterplayerachievementsubmissions https://developer.apple.com/documentation/appstoreconnectapi/post-v1-gamecenterleaderboardentrysubmissions Both requests return: { "status": "403", "code": "FORBIDDEN_ERROR", "title": "This request is forbidden for security reasons", "detail": "The API key in use does not allow this request" } The player is authorised via GameKit on the mobile app. The API key can read: https://api.appstoreconnect.apple.com/v1/apps/:id https://api.appstoreconnect.apple.com/v2/gameCenterLeaderboards/:id. Which exact App Store Connect API key role or permission is required for these endpoints? Is server-to-server submission supported using a Team API key?

Hello Apple App Review Team, My app Easy Remember - Save Anything has been in “Waiting for Review” since October 3, 2026 and has never moved to “In Review”. App: Easy Remember Platform: iOS Version: 1.1.0 Submitted: October 3, 2026 Current status: Waiting for Review There are no unresolved issues or requests for additional information in App Store Connect. I have also contacted Apple Developer Support regarding the review status, but I have not yet received a response. I understand that review times can vary, but the submission has now been waiting for approximately six days without any status change or communication. I’ve also noticed several other developers reporting similar delays for submissions made around October 1–3. Could someone from the App Review team please confirm whether there is currently a review backlog or whether any action is required on my side? Support Case ID: 102988697014 Submission ID: b98ed89c-d427-46b3-be71-d2fa94f06a03 Thank you.