App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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8.2k
Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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3.1k
Jun ’26
"The Tax ID entered already exists" after an address change — Paid Apps Agreement stuck for 3+ weeks
I'm an individual developer in the US. After I updated my address, App Store Connect created a new legal entity for me and marked the old one "Deprecated". Territories and agreements moved to the new entity, but the tax information did not. My W-9 still shows "Active" on the deprecated entity. When I submit the W-9 on the new entity with my SSN, it fails with "The Tax ID entered already exists." Both entities are me. As a result: Paid Apps Agreement: "Pending User Info" since October 22 Bank account: "Processing" on both entities since October 22 My app was approved on October 16 and released on October 22, but it can't go on sale I can't create a new version of that app, sell in-app purchases in my other apps, or release a new paid app What I've tried: Finance contact form on October 22 (Case-ID 23059506): only the automatic acknowledgement; follow-up replies on October 23 and November 9 Developer Support case 103012873607 on October 29; sent the requested OS/browser info and screenshots Two phone calls (November 4 and 9). On November 9 the case was escalated to a senior advisor, with no timeframe Formal complaint on November 13 (Case ID 30000014688720) Questions: Has anyone fixed "The Tax ID entered already exists" after Apple created a new legal entity? Who released the Tax ID, and how long did it take? Is there a way to get a Finance/Tax case looked at once it's past the 10-business-day window? Thanks.
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TestFlight: "requested app is not available", Beta App Review error, tester stuck on "Invited" – same on two app records
Hello, I am an individual developer with a paid Apple Developer Program membership. TestFlight does not work for my account, and I have run out of ideas. Apple Developer Support case 103011239704 has been open since Oct 28 without a reply. Symptoms Submitting a build for external testing (Beta App Review) fails with: "There was an error processing your request". An internal tester (myself) stays in status "Invited" forever and no invitation email arrives. Re-sending does not help. Installing the build from the TestFlight app on iPad fails with: "The requested app is not available or does not exist". The first build I uploaded shows "Expired" even though it was recent. Saving Test Information succeeds, but submitting the build for external testing fails with a validation / processing error on both app records. What I have checked Free Apps agreement is active. DSA trader status is active. (Paid Apps shows pending tax info; the app is free.) iPad runs iPadOS 26.4.1; the app's minimum deployment target is iOS 17.6. Tried a different browser. macOS 26.2 on the Mac. Created a second app record with a new bundle ID and uploaded a new build there. Same errors. So the problem seems to be tied to the account, not to a single app record. I know this seems to be quite common error. Is there something in the account setup (agreements, tax, trader info, tester setup) that could cause TestFlight to behave like this? If it is a server-side issue, how can I get it escalated? Also, if Developer Support and Feedback Assistant do not respond for weeks, where else can I get help? Is there an escalation path, for example a Developer Technical Support request, a phone/callback option, or a specific contact for App Store Connect account problems? Any advice from people who got a stuck TestFlight account fixed would be very welcome. Feedback Assistant report: FB25399719 Thank you for any help.
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Pre-reader kids education app in two languages: one localized app or two separate apps under 4.3(a)?
I’m an individual developer with a live educational app for children aged 3 to 5 who can’t read yet. Everything in the app is spoken: instructions, feedback and task prompts are voice recordings. For a child who can’t read, the language isn’t a setting. It is the whole product. Current setup The app is Sovice, Croatian, live since October 2026, with native Croatian voice recordings and a Croatian curriculum. It’s currently Croatian only. I’m now preparing an English version for the US and UK. The problem with adding English to the same app The child can’t recover from the wrong language. With two languages in one app, a parent picking the wrong one, or the app ending up in one by accident, leaves a three-year-old who can’t read the screen to switch back. This applies both ways: a US child landing in Croatian and a Croatian child landing in English. The listing follows the device language, not the market. Many Croatian parents set their phones to English. With an English listing, they’d see an English app and miss that this is a Croatian app, even though the Croatian recordings are why they’d download it. The markets need different products. The English version would have a different curriculum (English phonics and early reading), its own brand and mascot, and features for US families, such as a homeschool parent mode. Croatian families need things US families don’t, and the other way round. What I’m considering Two separate single-language apps from one shared codebase, each with its own bundle ID, name, brand and content, and availability limited to its own markets: Sovice: Croatian, sold in Croatia and the region. Wise Beaks: English, sold in English-speaking countries. Questions Has anyone shipped separate language or market versions of a kids or education app without a 4.3(a) rejection? What differentiation did App Review accept? Does “the users can’t read, so each app must be single-language” help when explaining this to App Review, or is it irrelevant to 4.3(a)? If one app is the expected path: is there a way to show a specific product page per country regardless of device language?
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App Stuck In Review Since October 26, 2026 — No Updates Despite Multiple Support Requests
Hello, I'm reaching out regarding an ongoing issue with an iOS application that has been stuck in the "In Review" status since October 26, 2026. As of today, November 13, the application has been in review for 18 days without any updates, rejection notices, requests for additional information, or communication explaining the delay. I've published multiple applications through the App Store before, and while I understand that review times can vary, I've never experienced anything remotely close to this. I've reached out to Apple Developer Support multiple times, sent approximately five emails, and even spent nearly three hours on hold trying to speak with someone who could provide some information. I've also submitted an expedited review request, which unfortunately hasn't resulted in any progress either. I even spoke with a support representative who mentioned that they would try to push the issue forward, but despite all these attempts, I still haven't received any meaningful updates or explanations. This delay has significantly affected my business, and it's incredibly frustrating to have an application sitting in review for this long without knowing what's happening or whether anything is actually being done. I completely understand that certain applications might require additional review time, and I have no issue with that. However, I would at least expect some form of communication, especially after nearly three weeks and multiple attempts to contact support. At this point, I'm genuinely concerned that the application might be stuck in Apple's review system or that something has gone wrong internally. Has anyone experienced a similar situation where an application remained specifically in "In Review" for this long? Is there any way to reach someone directly from the App Review team or escalate this beyond the standard support channels? I've already tried requesting an expedited review without success, so I'm unsure what other options are available. I'd appreciate any guidance or assistance, especially from someone at Apple who might be able to look into this. Thank you.
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Cannot delete never-approved in-app purchases: repeated 2.1(b) rejections
Our free app has been rejected three times under guideline 2.1(b): "In-app purchase products associated with the app version submitted for review could not be found in the submitted binary... remove them from App Store Connect before resubmitting." We would gladly remove them, but App Store Connect does not let us. Situation: 3 non-consumable in-app purchases, created in September 2026, submitted once with version 1.0, never approved, never sold. The app is now free for good: the current build contains no StoreKit code and no purchase screen. The products are removed from sale in all 175 territories. In App Store Connect they sit in "Drafts" with the state "Developer Rejected". There is no delete control: not in the list, not in Edit mode, not on the product page. App Store Connect API: DELETE /v2/inAppPurchases/{id} returns 409 ENTITY_ERROR.IAP_DELETE_NOT_ALLOWED ("You cannot delete the in-app purchase"). Removing the items from the review submission returns 409 "Item was already submitted". We cancelled that review submission. Deletion is still refused. We removed each product's review screenshot; the state became MISSING_METADATA. Deletion is still refused, and the last localization cannot be deleted either ("Cannot delete last localization"). Questions: Is there a supported way to permanently delete in-app purchases that were submitted once but never approved? If not, can App Review or Developer Support remove them on Apple's side? We opened Developer Support case 30000014593095. Until they are removed, how can we keep App Review from associating these drafts with a binary that does not implement them? App Apple ID: 6814027093. Thank you.
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First iOS app stuck in “Waiting for Review” for 9 days – expedited review requested
Hello Apple Developer Community, My first iOS app, PitCaptain, has been stuck in “Waiting for Review” since October 7, 2026. App: PitCaptain Version: iOS 1.0.0 (build 10) Submission date: October 7, 2026 Current status: Waiting for Review Expedited review: Requested Contacted Apple Support: Yes The app has not moved to “In Review”, and I have not received any feedback or requests for additional information. PitCaptain helps endurance racing teams plan driver changes, driving stints, refuelling windows and driver-change alarms. I understand that review times can vary, but nine days without any status change is concerning, especially after requesting an expedited review. Could someone from App Review please check whether the submission is progressing normally or whether it may be stuck in the review queue? Any advice or assistance would be greatly appreciated. Thank you!
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Days and Days of Apple Review Delays — For Us, This Is Business, Not a Game! Sorry, Other Platforms Do It Better!
Days and Days of Apple Review Delays — For Us, This Is Business, Not a Game! Sorry, Other Platforms Do It Better! We are deeply disappointed and frustrated by Apple's prolonged App Review process and the lack of effective communication and support. Developing applications is not a game. It is business. Behind every app there are professionals, investments, deadlines, commitments and projects that cannot remain on hold indefinitely. Apple offers telephone assistance to customers purchasing an iPhone, yet developers facing critical App Review issues often struggle to speak directly with someone capable of resolving them. How is it possible that a company of Apple's size cannot provide accessible, qualified telephone support to the professionals who contribute to its ecosystem? A simple conversation could resolve in minutes what currently takes days of emails, support tickets and repeated submissions. Equally frustrating is the practice of communicating review issues one at a time, across multiple review cycles, rather than providing a comprehensive list of concerns whenever possible. This fragmented approach wastes everyone's time, creates unnecessary delays and offers no meaningful solution. In our case, despite promptly addressing every request and receiving approval for an expedited review, our application remains in "Waiting for Review" as of November 13, 2026, without any substantive explanation or response to our repeated requests for assistance. And the consequences are real. We were forced to postpone our official launch, scheduled for November 11, 2026, disrupting months of preparation, promotional activities, editorial planning and professional commitments. Our application is already available on Android and other digital app stores. Apple's App Store is the only major distribution channel where our application is still missing. Our experience with these other platforms has been considerably more straightforward and cooperative. It is particularly frustrating that Apple, a global leader in technology, is the only platform preventing us from completing our planned digital launch. We fully respect Apple's quality and security standards. However, high standards should never become an excuse for inefficient communication or inadequate developer support. We are not asking for special treatment. We are asking for transparency, timely assistance and respect for the professional work carried out within Apple's ecosystem. And what exactly is Apple keeping on hold? Radio Quadraro, a new independent, nonprofit radio station based in Rome, created by professionals passionate about music, broadcasting and communication. Our application has one simple purpose: to allow people to listen to our radio station. Yet an entire radio launch has been postponed while we wait for an App Store review. Behind every application there is a real project. Behind every delay there are real consequences. We did not expect Apple to make an exception for us. We expected Apple to live up to its own standards. We request an immediate update, confirmation of our expedited review status and direct assistance from a qualified Apple representative. Radio Quadraro Team App ID: 6823630759 Apple Developer Support Case: 30000007065025
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TestFlight broken for whole team after accepting Free Apps Agreement – builds auto-expire, installs fail, beta submission 422
New organization account. Since accepting the Free Apps Agreement on Oct 27, 2026, TestFlight stopped working for all our apps: All builds are marked Expired within days of upload, without anyone expiring them. Internal testers get "The requested app is not available or doesn't exist" when installing. External submission returns HTTP 422 ENTITY_UNPROCESSABLE (no sub-code) from /iris/v1/betaAppReviewSubmissions. TestFlight worked on Oct 21–22 (builds installed by testers). Membership and agreements are active; app metadata, privacy and export compliance are complete. App Apple ID: 6825263720 Developer Support case: 103012517274 Feedback: FB25359930 Could someone from Apple check whether our team's TestFlight beta contract needs to be re-linked? Thank you.
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Individual to Organization migration pending 8 weeks, membership disabled, no response from support
Hello, I'm hoping someone from Apple Developer Support or Developer Relations can look at our case, as normal support channels have gone silent. Timeline: Sep 18, 2026: Requested migration from Individual to Organization membership (case 102967867566) Sep 22: Sent Certificate of Incorporation and signed letter of authorization as requested Sep 24: Support confirmed the migration had started; we submitted the company enrollment the same day (Enrollment ID Q4PVGUSD8R). The confirmation said Apple would verify our authority to bind the organization and email next steps Since then: no verification call, email, or document request, despite several follow-ups on the original thread and a new case (30000005804312) Current state: Account page shows "We're processing your membership migration" and membership benefits are disabled App Store Connect asks the Account Holder to accept the updated Program License Agreement, but the account does not offer it for acceptance We cannot upload builds or submit apps; releases have been blocked since early October Phone support shows "currently unavailable" for us in India, even during listed hours Team ID: 572T5NQ4J5 Organization: ALLEDA LIFESTYLE PRIVATE LIMITED (D-U-N-S 771424689) We're a digital health company, and we're migrating because Apple requires health apps to be published by a legal entity. We can provide any document the same day. Has anyone faced a similar delay with migration verification from India, and is there anything else we can do? If an Apple staff member can check the status or escalate the case, we'd be very grateful. Thank you.
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Resubmitted build stuck in "Waiting for Review" for 6+ days after resolving rejection
Hello, My first app (Apple ID: 6770062707), submitted on the 29th of october, was rejected on November 6 under Guideline 3.1.1. I resolved the issue by removing the external donation link and submitted a new build on November 7, together with an expedited review request. Since then, the submission has remained in "Waiting for Review" for more than 6 days, with no updates. I have also contacted App Review via the Contact Us form, but have not received a response. Submission ID: 7e55dc6a-55b7-4742-b699-5531d38f1a3e Version: 1.0 (48) Could someone from App Review please check whether anything is blocking this submission? Thank you, Zoltán Hidegkuti
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9h
Organization membership expired – Renew button not showing in Apple Developer app (India)
Hello, Our company's Apple Developer Program membership (Organization account, India) expired on June 11, 2026. Our apps are now unavailable on the App Store and we want to renew as soon as possible. What we have tried: Signed in to the Apple Developer app on iPhone as the Account Holder Account > Organization > Program shows "Valid through Jun 11, 2026" but there is NO "Renew Membership" button Updated the app, signed out and signed back in developer.apple.com/account shows "Your Apple Developer Program membership has expired" and asks to renew through the app Contacted Apple Developer Support via the contact form – no renewal link or reply yet Phone support shows as unavailable for our region Support case ID: 30000005620415 Could Apple Developer Support please help us enable renewal or send a renewal link? Thank you.
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First release waiting since Sep 15 – escalated case 102994003655 – App ID 6812258703
Hello App Review team, I'm asking for help confirming that our escalated case is attached to our current submission. App: Upfora (iOS) App ID: 6812258703 Version: 3.4 Current submission: November 8, 2026, "Waiting for Review" since then Developer Support case: 102994003655 Background - First submitted September 15, 2026. This is our first App Store release; the app is already live on Google Play and on the web. - App Review has reviewed it twice: October 1 (demo login not working) and October 22 (reporting of user-generated content). Both issues were fixed and resubmitted the same day. - In between, we withdrew and resubmitted several times to ship fixes. I now understand that each resubmission reset our place in the queue, and that this accounts for much of the delay. That was our mistake. Current situation - Developer Support escalated our case in early November, while our October 31 submission was waiting. We then resubmitted on November 7 and November 8, before I understood the effect, so I'm concerned the escalation is tied to a submission that no longer exists. - We have made no changes since November 8 and will make none until the review is complete. - The demo account in the review notes is active, and the reporting feature requested in the last review is included in this build. My questions 1. Can the escalation on case 102994003655 be applied to the current November 8 submission? 2. Is there anything on our side (metadata, review notes, account) that is holding the submission? Thank you for your help. Nodirkhon Founder, Upfora
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9h
Enrollment through the Apple Developer app is not available "after withdrawing web enrollment"
Hi everyone, I’m running into an issue with my Apple Developer Program enrollment and wanted to see if anyone has experienced this or knows a quick workaround. Here is what happened: I started the enrollment process inside the Apple Developer iOS app (to pay via In-App Purchase in my local currency). I exited the flow right before completing the payment. Afterward, the iOS app greyed out the "Enroll Now" button and displayed: "Enrollment through the Apple Developer app is not available for this Apple Account. Visit https://developer.apple.com/programs/enroll/." I went to the web portal, saw the pending enrollment session there, and clicked "Withdraw enrollment" to clear it. Even after withdrawing the web enrollment, signing out, reinstalling the Apple Developer app, and waiting over 24 hours, the iOS app still shows the same restriction message and won't let me enroll via the app. Has anyone managed to get the iOS app enrollment unlocked again after withdrawing a web session? Do I just need to wait for Apple Developer Support to manually reset the backend flag on my account? Thanks in advance for any help!
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New app “Waiting for Review” since October 10 – review never started
My first app, Now We Pray – In Jesus’ Name (iOS 1.0, with one non-consumable in-app purchase), has been in “Waiting for Review” for over a month. Submitted October 10, 2026. October 13: received Guideline 2.1 “Information Needed”; answered the same day with a screen recording and full answers, and the status returned to “Waiting for Review”. October 31: after three weeks with no movement, I removed it from review and resubmitted with an updated name and icon. It has been “Waiting for Review” since then (13 days). The demo account in the App Review notes has never been signed into since October 13, so the review has not started. I have contacted App Review through Contact Us, requested an expedited review, and phoned Developer Support, who told me nothing is wrong and to wait. Agreements, tax and banking are all active. Is there anything on my side that could be holding this submission back, or anything further I should do? I’m happy to send the submission ID to Apple staff. App Apple ID: 6820688153 Submitted: Waiting for Review since Oct 31, 2026 at 2:53 PM
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First submission "Waiting for Review" for 11 days after resubmission (Helium 1.0)
Hi, My app's first version has been in "Waiting for Review" since October 28, 2026, 12:11 PM. App: Helium – Squeaky Voice Changer Apple ID: 6825700812 Submission ID: a49a4eaa-acd9-4c90-ba74-2efd935a8c15 Build: 1.0 (4) App Review sent feedback on October 23 and October 27. I addressed every point (App Tracking Transparency implementation, third-party AI clarification, face data questions), replied in App Store Connect and resubmitted on October 28. I also submitted an expedited review request. The message thread is now locked, so today I updated the App Review Information notes to confirm that build 4 is the build under review and to explain where the ATT prompt appears. Could someone from App Review check whether anything else is needed from my side? Thank you.
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W-8BEN not available for foreign-owned single-member US LLC
I’m a non-US individual (no SSN/ITIN) and the sole owner of a single-member US LLC, which is a disregarded entity for tax purposes. App Store Connect only offers Form W-9 for the Paid Apps agreement. Per IRS instructions, a disregarded entity with a foreign owner must provide a W-8 instead, so I can’t sign the W-9. My case with Apple Finance (opened Oct 23) has had no reply, and my banking update has been “processing” since early November. Can Apple enable W-8BEN for this setup? Has anyone resolved this? Thanks.
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ZiniGo iOS App Stuck in Waiting for Review Despite Confirmed Expedited Review — No Support Response
Hello Apple App Review Team, I'm requesting assistance with an unusually prolonged App Review delay for our first iOS release. App:** ZiniGo® – Bhutan SimplifiedApp Apple ID:** 6805887247Version:** 1.0 (Build 4)Submitted:** November 3, 2026Current Status:** Waiting for Review Our previous submission remained in Waiting for Review from October 12 to November 3, approximately 22 days. We submitted a corrected Build 4 on November 3 and received confirmation on November 4 that Apple would expedite its review. However, as of November 13, the submission still has not entered In Review. We contacted Apple Developer Support on November 6 and followed up on November 12 under an existing support case. So far, we have received acknowledgment emails but no substantive response. The current build is validated, and we have addressed the previous Guideline 2.1(a) issues concerning account creation, OTP authentication, and incomplete content. Could an Apple App Review representative please investigate whether our submission is correctly queued for expedited review and whether any additional verification or documentation is required? We are not requesting another expedited review. We simply want to ensure that the existing submission is progressing correctly. Thank you for your assistance.
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Resubmission "Waiting for Review" for 2 weeks despite accepted expedited review
Hello, Our iOS app has been "Waiting for Review" since 30 October, despite an expedited review that Apple confirmed was accepted. I'd appreciate any guidance from Apple staff or developers who have seen something similar. Timeline: 17 October: version 1.0 submitted. 20 October: expedited review requested and granted. 22 October: we found and accepted a pending update to the Apple Developer Program License Agreement. 27–28 October: reviewed and rejected (guidelines 4.3(b), 1.2, 2.3.6 and 2.1(b)). 28 October: we replied in App Store Connect with screen recordings and the requested information, and updated the age rating. 30 October: resubmitted. Status has been "Waiting for Review" since. 9 November: Developer Support confirmed the app is in the expedited review queue and that no further action is required from us. Our reply addressed each point: the requested safety features (terms acceptance, reporting and blocking) were already in the app and shown in screen recordings, the age rating was corrected, and we answered the business-model questions (the app is free with no purchases). We also responded to the 4.3(b) concern in detail. Questions: Is a wait of two weeks or more after a resubmission typical when the original rejection included 4.3(b)? Is there anything we can do to help the review proceed, or should we simply continue to wait? Case numbers, if useful to Apple staff: 102930345382 and 103006437930. Thank you.
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12h
New app stuck in "Waiting for Review" since Nov 10
Hello, Our new app has been in "Waiting for Review" for longer than usual, and we have not received any message in App Store Connect or by email: Sweet Cascade: Match 3 Puzzle (Apple ID 6832678740), version 1.0.0, submitted Nov 10, 2026 Our previous submissions were reviewed within 24–48 hours. Agreements, tax, banking and Digital Services Act information are all active, and there are no messages in the Resolution Center. We have not cancelled or resubmitted, so as not to lose our place in the queue. Could someone from App Review please check whether this submission is waiting on anything from us, or whether there is an issue with it? Thank you for your help.
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Expedited review accepted but still Waiting for Review (TSPhq, Apple ID 6830393818)
Our app TSPhq (Apple ID 6830393818, iOS version 1.0, build 3) was submitted for review on 8 November 2026 and is still Waiting for Review. We requested an expedited review on 12 November and the form confirmed it would be expedited but the status has not changed... TSPhq is the internal staff app for a property styling company in Sydney and its staff start using it on Monday 16 November. We also submitted an unlisted distribution request for the app on 8 November. Could someone from App Review please check whether this submission is stuck?? Thank you.
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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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8.2k
Activity
Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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3.1k
Activity
Jun ’26
"The Tax ID entered already exists" after an address change — Paid Apps Agreement stuck for 3+ weeks
I'm an individual developer in the US. After I updated my address, App Store Connect created a new legal entity for me and marked the old one "Deprecated". Territories and agreements moved to the new entity, but the tax information did not. My W-9 still shows "Active" on the deprecated entity. When I submit the W-9 on the new entity with my SSN, it fails with "The Tax ID entered already exists." Both entities are me. As a result: Paid Apps Agreement: "Pending User Info" since October 22 Bank account: "Processing" on both entities since October 22 My app was approved on October 16 and released on October 22, but it can't go on sale I can't create a new version of that app, sell in-app purchases in my other apps, or release a new paid app What I've tried: Finance contact form on October 22 (Case-ID 23059506): only the automatic acknowledgement; follow-up replies on October 23 and November 9 Developer Support case 103012873607 on October 29; sent the requested OS/browser info and screenshots Two phone calls (November 4 and 9). On November 9 the case was escalated to a senior advisor, with no timeframe Formal complaint on November 13 (Case ID 30000014688720) Questions: Has anyone fixed "The Tax ID entered already exists" after Apple created a new legal entity? Who released the Tax ID, and how long did it take? Is there a way to get a Finance/Tax case looked at once it's past the 10-business-day window? Thanks.
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1
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34
Activity
1h
TestFlight: "requested app is not available", Beta App Review error, tester stuck on "Invited" – same on two app records
Hello, I am an individual developer with a paid Apple Developer Program membership. TestFlight does not work for my account, and I have run out of ideas. Apple Developer Support case 103011239704 has been open since Oct 28 without a reply. Symptoms Submitting a build for external testing (Beta App Review) fails with: "There was an error processing your request". An internal tester (myself) stays in status "Invited" forever and no invitation email arrives. Re-sending does not help. Installing the build from the TestFlight app on iPad fails with: "The requested app is not available or does not exist". The first build I uploaded shows "Expired" even though it was recent. Saving Test Information succeeds, but submitting the build for external testing fails with a validation / processing error on both app records. What I have checked Free Apps agreement is active. DSA trader status is active. (Paid Apps shows pending tax info; the app is free.) iPad runs iPadOS 26.4.1; the app's minimum deployment target is iOS 17.6. Tried a different browser. macOS 26.2 on the Mac. Created a second app record with a new bundle ID and uploaded a new build there. Same errors. So the problem seems to be tied to the account, not to a single app record. I know this seems to be quite common error. Is there something in the account setup (agreements, tax, trader info, tester setup) that could cause TestFlight to behave like this? If it is a server-side issue, how can I get it escalated? Also, if Developer Support and Feedback Assistant do not respond for weeks, where else can I get help? Is there an escalation path, for example a Developer Technical Support request, a phone/callback option, or a specific contact for App Store Connect account problems? Any advice from people who got a stuck TestFlight account fixed would be very welcome. Feedback Assistant report: FB25399719 Thank you for any help.
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3
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130
Activity
2h
Pre-reader kids education app in two languages: one localized app or two separate apps under 4.3(a)?
I’m an individual developer with a live educational app for children aged 3 to 5 who can’t read yet. Everything in the app is spoken: instructions, feedback and task prompts are voice recordings. For a child who can’t read, the language isn’t a setting. It is the whole product. Current setup The app is Sovice, Croatian, live since October 2026, with native Croatian voice recordings and a Croatian curriculum. It’s currently Croatian only. I’m now preparing an English version for the US and UK. The problem with adding English to the same app The child can’t recover from the wrong language. With two languages in one app, a parent picking the wrong one, or the app ending up in one by accident, leaves a three-year-old who can’t read the screen to switch back. This applies both ways: a US child landing in Croatian and a Croatian child landing in English. The listing follows the device language, not the market. Many Croatian parents set their phones to English. With an English listing, they’d see an English app and miss that this is a Croatian app, even though the Croatian recordings are why they’d download it. The markets need different products. The English version would have a different curriculum (English phonics and early reading), its own brand and mascot, and features for US families, such as a homeschool parent mode. Croatian families need things US families don’t, and the other way round. What I’m considering Two separate single-language apps from one shared codebase, each with its own bundle ID, name, brand and content, and availability limited to its own markets: Sovice: Croatian, sold in Croatia and the region. Wise Beaks: English, sold in English-speaking countries. Questions Has anyone shipped separate language or market versions of a kids or education app without a 4.3(a) rejection? What differentiation did App Review accept? Does “the users can’t read, so each app must be single-language” help when explaining this to App Review, or is it irrelevant to 4.3(a)? If one app is the expected path: is there a way to show a specific product page per country regardless of device language?
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2
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60
Activity
5h
App Stuck In Review Since October 26, 2026 — No Updates Despite Multiple Support Requests
Hello, I'm reaching out regarding an ongoing issue with an iOS application that has been stuck in the "In Review" status since October 26, 2026. As of today, November 13, the application has been in review for 18 days without any updates, rejection notices, requests for additional information, or communication explaining the delay. I've published multiple applications through the App Store before, and while I understand that review times can vary, I've never experienced anything remotely close to this. I've reached out to Apple Developer Support multiple times, sent approximately five emails, and even spent nearly three hours on hold trying to speak with someone who could provide some information. I've also submitted an expedited review request, which unfortunately hasn't resulted in any progress either. I even spoke with a support representative who mentioned that they would try to push the issue forward, but despite all these attempts, I still haven't received any meaningful updates or explanations. This delay has significantly affected my business, and it's incredibly frustrating to have an application sitting in review for this long without knowing what's happening or whether anything is actually being done. I completely understand that certain applications might require additional review time, and I have no issue with that. However, I would at least expect some form of communication, especially after nearly three weeks and multiple attempts to contact support. At this point, I'm genuinely concerned that the application might be stuck in Apple's review system or that something has gone wrong internally. Has anyone experienced a similar situation where an application remained specifically in "In Review" for this long? Is there any way to reach someone directly from the App Review team or escalate this beyond the standard support channels? I've already tried requesting an expedited review without success, so I'm unsure what other options are available. I'd appreciate any guidance or assistance, especially from someone at Apple who might be able to look into this. Thank you.
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0
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46
Activity
5h
Cannot delete never-approved in-app purchases: repeated 2.1(b) rejections
Our free app has been rejected three times under guideline 2.1(b): "In-app purchase products associated with the app version submitted for review could not be found in the submitted binary... remove them from App Store Connect before resubmitting." We would gladly remove them, but App Store Connect does not let us. Situation: 3 non-consumable in-app purchases, created in September 2026, submitted once with version 1.0, never approved, never sold. The app is now free for good: the current build contains no StoreKit code and no purchase screen. The products are removed from sale in all 175 territories. In App Store Connect they sit in "Drafts" with the state "Developer Rejected". There is no delete control: not in the list, not in Edit mode, not on the product page. App Store Connect API: DELETE /v2/inAppPurchases/{id} returns 409 ENTITY_ERROR.IAP_DELETE_NOT_ALLOWED ("You cannot delete the in-app purchase"). Removing the items from the review submission returns 409 "Item was already submitted". We cancelled that review submission. Deletion is still refused. We removed each product's review screenshot; the state became MISSING_METADATA. Deletion is still refused, and the last localization cannot be deleted either ("Cannot delete last localization"). Questions: Is there a supported way to permanently delete in-app purchases that were submitted once but never approved? If not, can App Review or Developer Support remove them on Apple's side? We opened Developer Support case 30000014593095. Until they are removed, how can we keep App Review from associating these drafts with a binary that does not implement them? App Apple ID: 6814027093. Thank you.
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0
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35
Activity
7h
First iOS app stuck in “Waiting for Review” for 9 days – expedited review requested
Hello Apple Developer Community, My first iOS app, PitCaptain, has been stuck in “Waiting for Review” since October 7, 2026. App: PitCaptain Version: iOS 1.0.0 (build 10) Submission date: October 7, 2026 Current status: Waiting for Review Expedited review: Requested Contacted Apple Support: Yes The app has not moved to “In Review”, and I have not received any feedback or requests for additional information. PitCaptain helps endurance racing teams plan driver changes, driving stints, refuelling windows and driver-change alarms. I understand that review times can vary, but nine days without any status change is concerning, especially after requesting an expedited review. Could someone from App Review please check whether the submission is progressing normally or whether it may be stuck in the review queue? Any advice or assistance would be greatly appreciated. Thank you!
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8
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642
Activity
8h
Days and Days of Apple Review Delays — For Us, This Is Business, Not a Game! Sorry, Other Platforms Do It Better!
Days and Days of Apple Review Delays — For Us, This Is Business, Not a Game! Sorry, Other Platforms Do It Better! We are deeply disappointed and frustrated by Apple's prolonged App Review process and the lack of effective communication and support. Developing applications is not a game. It is business. Behind every app there are professionals, investments, deadlines, commitments and projects that cannot remain on hold indefinitely. Apple offers telephone assistance to customers purchasing an iPhone, yet developers facing critical App Review issues often struggle to speak directly with someone capable of resolving them. How is it possible that a company of Apple's size cannot provide accessible, qualified telephone support to the professionals who contribute to its ecosystem? A simple conversation could resolve in minutes what currently takes days of emails, support tickets and repeated submissions. Equally frustrating is the practice of communicating review issues one at a time, across multiple review cycles, rather than providing a comprehensive list of concerns whenever possible. This fragmented approach wastes everyone's time, creates unnecessary delays and offers no meaningful solution. In our case, despite promptly addressing every request and receiving approval for an expedited review, our application remains in "Waiting for Review" as of November 13, 2026, without any substantive explanation or response to our repeated requests for assistance. And the consequences are real. We were forced to postpone our official launch, scheduled for November 11, 2026, disrupting months of preparation, promotional activities, editorial planning and professional commitments. Our application is already available on Android and other digital app stores. Apple's App Store is the only major distribution channel where our application is still missing. Our experience with these other platforms has been considerably more straightforward and cooperative. It is particularly frustrating that Apple, a global leader in technology, is the only platform preventing us from completing our planned digital launch. We fully respect Apple's quality and security standards. However, high standards should never become an excuse for inefficient communication or inadequate developer support. We are not asking for special treatment. We are asking for transparency, timely assistance and respect for the professional work carried out within Apple's ecosystem. And what exactly is Apple keeping on hold? Radio Quadraro, a new independent, nonprofit radio station based in Rome, created by professionals passionate about music, broadcasting and communication. Our application has one simple purpose: to allow people to listen to our radio station. Yet an entire radio launch has been postponed while we wait for an App Store review. Behind every application there is a real project. Behind every delay there are real consequences. We did not expect Apple to make an exception for us. We expected Apple to live up to its own standards. We request an immediate update, confirmation of our expedited review status and direct assistance from a qualified Apple representative. Radio Quadraro Team App ID: 6823630759 Apple Developer Support Case: 30000007065025
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1
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57
Activity
8h
TestFlight broken for whole team after accepting Free Apps Agreement – builds auto-expire, installs fail, beta submission 422
New organization account. Since accepting the Free Apps Agreement on Oct 27, 2026, TestFlight stopped working for all our apps: All builds are marked Expired within days of upload, without anyone expiring them. Internal testers get "The requested app is not available or doesn't exist" when installing. External submission returns HTTP 422 ENTITY_UNPROCESSABLE (no sub-code) from /iris/v1/betaAppReviewSubmissions. TestFlight worked on Oct 21–22 (builds installed by testers). Membership and agreements are active; app metadata, privacy and export compliance are complete. App Apple ID: 6825263720 Developer Support case: 103012517274 Feedback: FB25359930 Could someone from Apple check whether our team's TestFlight beta contract needs to be re-linked? Thank you.
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0
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93
Activity
8h
Individual to Organization migration pending 8 weeks, membership disabled, no response from support
Hello, I'm hoping someone from Apple Developer Support or Developer Relations can look at our case, as normal support channels have gone silent. Timeline: Sep 18, 2026: Requested migration from Individual to Organization membership (case 102967867566) Sep 22: Sent Certificate of Incorporation and signed letter of authorization as requested Sep 24: Support confirmed the migration had started; we submitted the company enrollment the same day (Enrollment ID Q4PVGUSD8R). The confirmation said Apple would verify our authority to bind the organization and email next steps Since then: no verification call, email, or document request, despite several follow-ups on the original thread and a new case (30000005804312) Current state: Account page shows "We're processing your membership migration" and membership benefits are disabled App Store Connect asks the Account Holder to accept the updated Program License Agreement, but the account does not offer it for acceptance We cannot upload builds or submit apps; releases have been blocked since early October Phone support shows "currently unavailable" for us in India, even during listed hours Team ID: 572T5NQ4J5 Organization: ALLEDA LIFESTYLE PRIVATE LIMITED (D-U-N-S 771424689) We're a digital health company, and we're migrating because Apple requires health apps to be published by a legal entity. We can provide any document the same day. Has anyone faced a similar delay with migration verification from India, and is there anything else we can do? If an Apple staff member can check the status or escalate the case, we'd be very grateful. Thank you.
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1
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65
Activity
9h
Resubmitted build stuck in "Waiting for Review" for 6+ days after resolving rejection
Hello, My first app (Apple ID: 6770062707), submitted on the 29th of october, was rejected on November 6 under Guideline 3.1.1. I resolved the issue by removing the external donation link and submitted a new build on November 7, together with an expedited review request. Since then, the submission has remained in "Waiting for Review" for more than 6 days, with no updates. I have also contacted App Review via the Contact Us form, but have not received a response. Submission ID: 7e55dc6a-55b7-4742-b699-5531d38f1a3e Version: 1.0 (48) Could someone from App Review please check whether anything is blocking this submission? Thank you, Zoltán Hidegkuti
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0
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35
Activity
9h
Organization membership expired – Renew button not showing in Apple Developer app (India)
Hello, Our company's Apple Developer Program membership (Organization account, India) expired on June 11, 2026. Our apps are now unavailable on the App Store and we want to renew as soon as possible. What we have tried: Signed in to the Apple Developer app on iPhone as the Account Holder Account > Organization > Program shows "Valid through Jun 11, 2026" but there is NO "Renew Membership" button Updated the app, signed out and signed back in developer.apple.com/account shows "Your Apple Developer Program membership has expired" and asks to renew through the app Contacted Apple Developer Support via the contact form – no renewal link or reply yet Phone support shows as unavailable for our region Support case ID: 30000005620415 Could Apple Developer Support please help us enable renewal or send a renewal link? Thank you.
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1
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31
Activity
9h
First release waiting since Sep 15 – escalated case 102994003655 – App ID 6812258703
Hello App Review team, I'm asking for help confirming that our escalated case is attached to our current submission. App: Upfora (iOS) App ID: 6812258703 Version: 3.4 Current submission: November 8, 2026, "Waiting for Review" since then Developer Support case: 102994003655 Background - First submitted September 15, 2026. This is our first App Store release; the app is already live on Google Play and on the web. - App Review has reviewed it twice: October 1 (demo login not working) and October 22 (reporting of user-generated content). Both issues were fixed and resubmitted the same day. - In between, we withdrew and resubmitted several times to ship fixes. I now understand that each resubmission reset our place in the queue, and that this accounts for much of the delay. That was our mistake. Current situation - Developer Support escalated our case in early November, while our October 31 submission was waiting. We then resubmitted on November 7 and November 8, before I understood the effect, so I'm concerned the escalation is tied to a submission that no longer exists. - We have made no changes since November 8 and will make none until the review is complete. - The demo account in the review notes is active, and the reporting feature requested in the last review is included in this build. My questions 1. Can the escalation on case 102994003655 be applied to the current November 8 submission? 2. Is there anything on our side (metadata, review notes, account) that is holding the submission? Thank you for your help. Nodirkhon Founder, Upfora
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0
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30
Activity
9h
Enrollment through the Apple Developer app is not available "after withdrawing web enrollment"
Hi everyone, I’m running into an issue with my Apple Developer Program enrollment and wanted to see if anyone has experienced this or knows a quick workaround. Here is what happened: I started the enrollment process inside the Apple Developer iOS app (to pay via In-App Purchase in my local currency). I exited the flow right before completing the payment. Afterward, the iOS app greyed out the "Enroll Now" button and displayed: "Enrollment through the Apple Developer app is not available for this Apple Account. Visit https://developer.apple.com/programs/enroll/." I went to the web portal, saw the pending enrollment session there, and clicked "Withdraw enrollment" to clear it. Even after withdrawing the web enrollment, signing out, reinstalling the Apple Developer app, and waiting over 24 hours, the iOS app still shows the same restriction message and won't let me enroll via the app. Has anyone managed to get the iOS app enrollment unlocked again after withdrawing a web session? Do I just need to wait for Apple Developer Support to manually reset the backend flag on my account? Thanks in advance for any help!
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0
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39
Activity
9h
New app “Waiting for Review” since October 10 – review never started
My first app, Now We Pray – In Jesus’ Name (iOS 1.0, with one non-consumable in-app purchase), has been in “Waiting for Review” for over a month. Submitted October 10, 2026. October 13: received Guideline 2.1 “Information Needed”; answered the same day with a screen recording and full answers, and the status returned to “Waiting for Review”. October 31: after three weeks with no movement, I removed it from review and resubmitted with an updated name and icon. It has been “Waiting for Review” since then (13 days). The demo account in the App Review notes has never been signed into since October 13, so the review has not started. I have contacted App Review through Contact Us, requested an expedited review, and phoned Developer Support, who told me nothing is wrong and to wait. Agreements, tax and banking are all active. Is there anything on my side that could be holding this submission back, or anything further I should do? I’m happy to send the submission ID to Apple staff. App Apple ID: 6820688153 Submitted: Waiting for Review since Oct 31, 2026 at 2:53 PM
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0
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34
Activity
9h
First submission "Waiting for Review" for 11 days after resubmission (Helium 1.0)
Hi, My app's first version has been in "Waiting for Review" since October 28, 2026, 12:11 PM. App: Helium – Squeaky Voice Changer Apple ID: 6825700812 Submission ID: a49a4eaa-acd9-4c90-ba74-2efd935a8c15 Build: 1.0 (4) App Review sent feedback on October 23 and October 27. I addressed every point (App Tracking Transparency implementation, third-party AI clarification, face data questions), replied in App Store Connect and resubmitted on October 28. I also submitted an expedited review request. The message thread is now locked, so today I updated the App Review Information notes to confirm that build 4 is the build under review and to explain where the ATT prompt appears. Could someone from App Review check whether anything else is needed from my side? Thank you.
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1
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64
Activity
9h
W-8BEN not available for foreign-owned single-member US LLC
I’m a non-US individual (no SSN/ITIN) and the sole owner of a single-member US LLC, which is a disregarded entity for tax purposes. App Store Connect only offers Form W-9 for the Paid Apps agreement. Per IRS instructions, a disregarded entity with a foreign owner must provide a W-8 instead, so I can’t sign the W-9. My case with Apple Finance (opened Oct 23) has had no reply, and my banking update has been “processing” since early November. Can Apple enable W-8BEN for this setup? Has anyone resolved this? Thanks.
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0
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25
Activity
10h
ZiniGo iOS App Stuck in Waiting for Review Despite Confirmed Expedited Review — No Support Response
Hello Apple App Review Team, I'm requesting assistance with an unusually prolonged App Review delay for our first iOS release. App:** ZiniGo® – Bhutan SimplifiedApp Apple ID:** 6805887247Version:** 1.0 (Build 4)Submitted:** November 3, 2026Current Status:** Waiting for Review Our previous submission remained in Waiting for Review from October 12 to November 3, approximately 22 days. We submitted a corrected Build 4 on November 3 and received confirmation on November 4 that Apple would expedite its review. However, as of November 13, the submission still has not entered In Review. We contacted Apple Developer Support on November 6 and followed up on November 12 under an existing support case. So far, we have received acknowledgment emails but no substantive response. The current build is validated, and we have addressed the previous Guideline 2.1(a) issues concerning account creation, OTP authentication, and incomplete content. Could an Apple App Review representative please investigate whether our submission is correctly queued for expedited review and whether any additional verification or documentation is required? We are not requesting another expedited review. We simply want to ensure that the existing submission is progressing correctly. Thank you for your assistance.
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0
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16
Activity
10h
Resubmission "Waiting for Review" for 2 weeks despite accepted expedited review
Hello, Our iOS app has been "Waiting for Review" since 30 October, despite an expedited review that Apple confirmed was accepted. I'd appreciate any guidance from Apple staff or developers who have seen something similar. Timeline: 17 October: version 1.0 submitted. 20 October: expedited review requested and granted. 22 October: we found and accepted a pending update to the Apple Developer Program License Agreement. 27–28 October: reviewed and rejected (guidelines 4.3(b), 1.2, 2.3.6 and 2.1(b)). 28 October: we replied in App Store Connect with screen recordings and the requested information, and updated the age rating. 30 October: resubmitted. Status has been "Waiting for Review" since. 9 November: Developer Support confirmed the app is in the expedited review queue and that no further action is required from us. Our reply addressed each point: the requested safety features (terms acceptance, reporting and blocking) were already in the app and shown in screen recordings, the age rating was corrected, and we answered the business-model questions (the app is free with no purchases). We also responded to the 4.3(b) concern in detail. Questions: Is a wait of two weeks or more after a resubmission typical when the original rejection included 4.3(b)? Is there anything we can do to help the review proceed, or should we simply continue to wait? Case numbers, if useful to Apple staff: 102930345382 and 103006437930. Thank you.
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0
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34
Activity
12h
New app stuck in "Waiting for Review" since Nov 10
Hello, Our new app has been in "Waiting for Review" for longer than usual, and we have not received any message in App Store Connect or by email: Sweet Cascade: Match 3 Puzzle (Apple ID 6832678740), version 1.0.0, submitted Nov 10, 2026 Our previous submissions were reviewed within 24–48 hours. Agreements, tax, banking and Digital Services Act information are all active, and there are no messages in the Resolution Center. We have not cancelled or resubmitted, so as not to lose our place in the queue. Could someone from App Review please check whether this submission is waiting on anything from us, or whether there is an issue with it? Thank you for your help.
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0
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30
Activity
12h
Expedited review accepted but still Waiting for Review (TSPhq, Apple ID 6830393818)
Our app TSPhq (Apple ID 6830393818, iOS version 1.0, build 3) was submitted for review on 8 November 2026 and is still Waiting for Review. We requested an expedited review on 12 November and the form confirmed it would be expedited but the status has not changed... TSPhq is the internal staff app for a property styling company in Sydney and its staff start using it on Monday 16 November. We also submitted an unlisted distribution request for the app on 8 November. Could someone from App Review please check whether this submission is stuck?? Thank you.
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0
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36
Activity
12h