App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

202 Posts

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
0
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7.2k
Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
0
0
2.0k
Jun ’26
App Waiting for Review for Over a Week – How Can We Improve This Experience?
Hi Apple team, App: DEADGRID Version: 2.0.1 App Apple ID: 6790152649 I'm reaching out in the hope that someone from the App Review team can take a look at my submission or advise whether there's an issue with it. My app has been in "Waiting for Review" for over a week and has not yet entered the "In Review" stage. I understand review times can vary, but this is significantly longer than what I've experienced previously. I've done my best to follow all App Store Review Guidelines and have provided complete review notes. As far as I'm aware, there isn't anything unusual about this submission that would explain the delay. Unfortunately, this update contains a fix for an issue currently affecting my users. While it's waiting to be reviewed, I'm seeing a decline in daily active users and user retention because I'm unable to release the fix. If someone from Apple is able to check whether my submission is simply waiting in the normal queue or if there's another issue preventing it from being reviewed, I would be very grateful. I'd also be interested to hear from other developers: Have you experienced similar review delays recently? Is there anything that can help move a submission forward when it's been waiting for this long? Are there any common reasons for an app to remain in "Waiting for Review" for more than a week? I appreciate the work of the App Review team and understand the volume of submissions you process every day. I'm mainly hoping someone can verify that my submission hasn't become stuck or overlooked. Thank you for your time. Afonso Quinaz
10
2
450
7h
Cannot clear test information to transfer app
Hello guys I’m unable to delete the Test Information and Beta App Information sections on Apple Store Connect. I need to remove them because the app transfer process requires it. I’ve already expired all builds, removed all testers and groups, and tried every possible solution I could find online, but nothing worked. I also contacted Apple Support, but the issue hasn’t been resolved. What should I do next?
2
2
348
7h
App stuck in "Waiting for Review" since July 23, 2026
Hello, My app MGY Fit (Apple ID: 6793196121, iOS, version 1.0.0, build 11) was submitted for review on July 23, 2026 and has remained in "Waiting for Review" ever since. It has never moved to "In Review". There are no messages in the Resolution Center and I have not received any request for additional information. Export compliance, content rights, and advertising identifier questions were all answered at submission, and the Review Notes include demo account credentials and steps to reach the main flows. This is the first submission for this app and for my developer account, so I understand a longer wait is expected. I wanted to check whether the submission may have been routed in a way that needs attention, or whether this is simply current queue volume. Any guidance would be appreciated. Thank you.
11
4
781
9h
In-app Purchase Screenshot Submission Failing
I have a non-consummable in-app purchase that I am trying to submit for review. One of the requirements is a screenshot. I have tried uploading multiple screenshots of multiple sizes, all drawn from the documentation, but every one of them is rejected as the wrong size. The screenshots are coming straight out of the simulator, and I have verified that the dimensions match those in the documentation. What else can I do to move this along so I can submit my in-app purchase and my app?
1
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26
12h
Team ID and App ID prefix mismatch for macOS
I have an app for iOS already on the AppStore and I'm trying to add a macOS version of it. The AppID prefix for this app is different than my Team ID. This mismatch was always fine for submitting my iOS app. However for some reason, the macOS version gets rejected when I upload it. It tells me the AppID prefix must match my Team ID. I do not control my TeamID and I do not control my AppID prefix, they are both given to me by Apple. Yet the error message tells me they must match. How do I get past this? Here is the error message: Validation failed Invalid code signing entitlements. Your application bundle's signature contains code signing entitlements that aren't supported on macOS. Specifically, the "APPID_PREFIX.MY_BUNDLE_ID" value for the com.apple.application-identifier key in "MY_PACKAGE" isn't supported. This value should be a string that starts with your Team ID, followed by a dot ('"), followed by the bundle ID. (ID: 930b77ae-099f-4798-a14a-2803f2a9be9e) Thanks in advance for any pointer.
1
0
1k
15h
App Store Connect screenshot upload processing completes but screenshot disappears (cannot upload any screenshot)
Hello, I have been unable to upload App Store screenshots for over two weeks and Apple Developer Support has not been able to resolve the issue. Case ID: 102935894522 The problem is very consistent: I upload a valid screenshot (1242 × 2688, PNG). Upload starts successfully. The thumbnail appears and begins processing. Processing completes. The thumbnail disappears automatically. The screenshot is never saved. This happens every single time. I am only uploading 6.5-inch screenshots that fully meet Apple's requirements. I have never uploaded mixed device sizes or multiple screenshot sizes. I have already tested: • Safari • Google Chrome • Multiple Macs • PNG and JPG • App Version page • Media Manager The behavior is identical every time. Developer Support suggested checking localizations and device sizes, but that is not the issue because I cannot successfully upload even a single screenshot. I also found another developer on Reddit experiencing a very similar issue, where screenshot processing never completes correctly, which makes me wonder if this is an App Store Connect backend problem. Has anyone experienced this recently? If an Apple engineer sees this, could you please investigate whether there is an issue with App Store Connect screenshot processing or whether my app record needs to be reset on Apple's side? Thank you.
0
0
43
16h
Account suspended due to automated 14-day timeout during address verification
Hello, I am facing a critical issue with my Apple Developer Account verification process where an automated timer suspended my account despite submitting all requested documents on day one. Timeline & Details: I received a request from Apple to upload address verification documents with a 14-day deadline. I uploaded all requested documents on the very first day. While waiting for the review process to be completed on Apple's end, the 14-day window expired. Consequently, the system automatically suspended my account, disabling certificate creation and blocking development/distribution. I have open support tickets, but have not received a response yet. Case ID: 102944887663 Since this is an automated timeout caused by review delay, could someone from the Apple team please help escalate this Case ID to the Enrollment / Account Verification team? Thank you very much for your help!
5
3
459
16h
App Update - Still "In Review" Since July 26, 2026
Hello, My QueenBoard app update was submitted more than four days ago and is still awaiting a review decision. There are no messages in the Resolution Center and no requests for additional information. Details: App: QueenBoard - Logic Puzzle Games Apple ID: 6774414102 Platform: iOS Version: 1.2.4 Build: 26 Submitted: July 26, 2026 at 6:40 PM Current status: In Review Submission ID: 1d5aa681-6804-4aab-9a2c-50c411d856de This is an update to an existing app that has already been approved and published. All required app information has been completed, and I have not received any notice indicating that action is required from me. Could someone confirm whether the review is proceeding normally or whether there is anything I need to provide? Thank you for your help. Best regards, Tim Nguyen
6
0
581
20h
URGENT: High Priority Appeal Needed - Critical Certificate Rotation Deadline (August 15, 2026)
Hello Apple Developer Community, I'm reaching out regarding an urgent matter that requires immediate attention from the App Review team. SITUATION: Our production mutual TLS (mTLS) security certificate expires on August 15, 2026 — only 11 days away. We have submitted version 4.3.1 of our iOS app (Mibanco) which includes the mandatory certificate renewal implementation. WHAT WE'VE DONE: ✅ Implemented dual-certificate coexistence for safe rotation ✅ Tested v4.3.0 thoroughly in TestFlight production ✅ Validated mTLS authentication without errors ✅ Confirmed backward compatibility with legacy systems ✅ Zero user-facing impact OUR REQUEST: We need HIGH PRIORITY review and approval of v4.3.1 before August 15, 2026. This is a critical security infrastructure renewal, not a feature release. Submission ID: b148b754-1abe-451e-b4ac-ad285abbc6da Thank you for your urgent attention to this time-sensitive security matter. Best regards, Alberto Adrian Quineche Poma Engineer Mibanco
1
0
104
1d
App Store Connect still shows “Developer Program Membership Expired” one week after renewal
Hello, I renewed my Apple Developer Program membership on July 29, 2026. The payment was successfully processed, I received the invoice and renewal confirmation, and the Apple Developer website shows that my membership is active. For approximately one week, App Store Connect has continued to display this error: Developer Program Membership Expired Your membership has expired, and your apps have been removed from the App Store until you renew your membership. To renew, a user with the Account Holder role must sign in and renew the membership on the Apple Developer website. Because of this incorrect status, I cannot submit apps, and App Store Connect states that my existing apps have been removed from the App Store. I have contacted Apple Developer Support multiple times. I received two responses, but neither addressed the App Store Connect membership-status issue. The renewal itself is already complete; the problem appears to be a synchronization issue between the Apple Developer portal and App Store Connect. Has anyone experienced this situation? How long did synchronization take, and was there a specific support team or escalation path that resolved it? Any advice would be appreciated.
2
0
138
1d
URGENT: High Priority Appeal Needed - Critical Certificate Rotation Deadline (August 15, 2026)
Hello Apple Developer Community, I'm reaching out regarding an urgent matter that requires immediate attention from the App Review team. SITUATION: Our production mutual TLS (mTLS) security certificate expires on August 15, 2026 — only 11 days away. We have submitted version 4.3.1 of our iOS app (Mibanco) which includes the mandatory certificate renewal implementation. WHAT WE'VE DONE: ✅ Implemented dual-certificate coexistence for safe rotation ✅ Tested v4.3.1 thoroughly in TestFlight production ✅ Validated mTLS authentication without errors ✅ Confirmed backward compatibility with legacy systems ✅ Zero user-facing impact OUR REQUEST: We need HIGH PRIORITY review and approval of v4.3.1 before August 15, 2026. This is a critical security infrastructure renewal, not a feature release. Submission ID: b148b754-1abe-451e-b4ac-ad285abbc6da Thank you for your urgent attention to this time-sensitive security matter. Best regards, Alberto Adrian Quineche Poma Engineer Mibanco
0
0
66
1d
macOS submission stuck in Waiting for Review since Jul 24 (almost 2 weeks)
Hi, Our macOS app has been in Waiting for Review since Jul 24, 2026 with no status change. Platform: macOS Version: 1.0 (1) App Apple ID: 6794145764 Submission ID: 5d04a433-b67d-4801-8578-b1ccc3f22d34 Support case: 20000126982226 We also requested an expedited review and contacted support more than once; no reply so far. Our earlier iOS submission was reviewed within a few days. This macOS one hasn’t moved at all. Is anyone else seeing long macOS “Waiting for Review” times right now? Any advice on getting this unstuck, or can someone from App Review take a look? Thanks.
1
0
181
1d
Using iOS subscription for donatios. Is it Ok by Apple rules?
Hello all! Have open source iOS application. Is it possible to use In-App purchasing (subscription or any other) for donations? Will it be against any kind of Apple rules? The application have no paid content. Just only donations needed. Will it be passing publications checking? This question isn't about using crowd funding or any other kind of platforms. This question about Apple rules exactly.
0
0
53
1d
App unable to load all requested Subscriptions and IAPs
I have two subscription in the same group and the same level 1. One is a monthly one and the other a yearly one. I also have an IAP for Lifetime Unlock. When my app requests for these it only loads Monthly. Debugging reveals that the ASC doesn't return the yearly subscription and the lifetime IAP. When I added a StoreKit config to the app, it correctly show the Yearly subscription as well and the view loads it appropriately. But the storekit config doesn't load IAP. I have checked things several tiles in ASC and in code. What can I do to fix this?
2
0
338
1d
In-App Subscriptions stuck in "Waiting for Review" after App Store Connect maintenance
Hello, We are experiencing an issue with App Store Connect and would like to know if anyone has encountered the same problem. Current status: Our app is already approved and live on the App Store. We created three new auto-renewable subscriptions. All three subscriptions have been stuck in "Waiting for Review" for several days. The subscriptions can no longer be edited (localization and review information are locked). The app review has already been completed, so there is no active app review in progress. During this period, Apple System Status reported an App Store Connect incident affecting submission of In-App Purchases and subscriptions. Since that incident was resolved, the subscriptions are still stuck in Waiting for Review. We have already contacted Apple Support and App Review multiple times but have not yet received any response. Has anyone experienced subscriptions remaining permanently in "Waiting for Review" after the App Store Connect maintenance? Is there anything that can be done from the developer side, or does this require Apple to manually reset the review state? Thank you.
2
0
316
1d
SOS - Over-a-week Stuck in Waiting for Review - Super Unusual!
Hello, My app Air Finder - My Device Tracker (Apple ID: 1490211589) seems to be stuck in the App Review process and I'd like to check if something might be wrong with my submission. Timeline: Submission for review: Jul 30, 2026 Current status: Waiting for Review Waiting time: 7 days as of Aug 6, 2026 My app reviews are typically approved within 1-2 business days, so I suppose this delay seems to be unusual. Please help review this submission as soon as possible! I have a timeline for publishing app version that cannot be delayed for this long. Any guidance would be very appreciated. Thank you in advance!
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158
2d
Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
Replies
0
Boosts
0
Views
7.2k
Activity
Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
Replies
0
Boosts
0
Views
2.0k
Activity
Jun ’26
App Waiting for Review for Over a Week – How Can We Improve This Experience?
Hi Apple team, App: DEADGRID Version: 2.0.1 App Apple ID: 6790152649 I'm reaching out in the hope that someone from the App Review team can take a look at my submission or advise whether there's an issue with it. My app has been in "Waiting for Review" for over a week and has not yet entered the "In Review" stage. I understand review times can vary, but this is significantly longer than what I've experienced previously. I've done my best to follow all App Store Review Guidelines and have provided complete review notes. As far as I'm aware, there isn't anything unusual about this submission that would explain the delay. Unfortunately, this update contains a fix for an issue currently affecting my users. While it's waiting to be reviewed, I'm seeing a decline in daily active users and user retention because I'm unable to release the fix. If someone from Apple is able to check whether my submission is simply waiting in the normal queue or if there's another issue preventing it from being reviewed, I would be very grateful. I'd also be interested to hear from other developers: Have you experienced similar review delays recently? Is there anything that can help move a submission forward when it's been waiting for this long? Are there any common reasons for an app to remain in "Waiting for Review" for more than a week? I appreciate the work of the App Review team and understand the volume of submissions you process every day. I'm mainly hoping someone can verify that my submission hasn't become stuck or overlooked. Thank you for your time. Afonso Quinaz
Replies
10
Boosts
2
Views
450
Activity
7h
Cannot clear test information to transfer app
Hello guys I’m unable to delete the Test Information and Beta App Information sections on Apple Store Connect. I need to remove them because the app transfer process requires it. I’ve already expired all builds, removed all testers and groups, and tried every possible solution I could find online, but nothing worked. I also contacted Apple Support, but the issue hasn’t been resolved. What should I do next?
Replies
2
Boosts
2
Views
348
Activity
7h
App stuck in "Waiting for Review" since July 23, 2026
Hello, My app MGY Fit (Apple ID: 6793196121, iOS, version 1.0.0, build 11) was submitted for review on July 23, 2026 and has remained in "Waiting for Review" ever since. It has never moved to "In Review". There are no messages in the Resolution Center and I have not received any request for additional information. Export compliance, content rights, and advertising identifier questions were all answered at submission, and the Review Notes include demo account credentials and steps to reach the main flows. This is the first submission for this app and for my developer account, so I understand a longer wait is expected. I wanted to check whether the submission may have been routed in a way that needs attention, or whether this is simply current queue volume. Any guidance would be appreciated. Thank you.
Replies
11
Boosts
4
Views
781
Activity
9h
In-app Purchase Screenshot Submission Failing
I have a non-consummable in-app purchase that I am trying to submit for review. One of the requirements is a screenshot. I have tried uploading multiple screenshots of multiple sizes, all drawn from the documentation, but every one of them is rejected as the wrong size. The screenshots are coming straight out of the simulator, and I have verified that the dimensions match those in the documentation. What else can I do to move this along so I can submit my in-app purchase and my app?
Replies
1
Boosts
0
Views
26
Activity
12h
Team ID and App ID prefix mismatch for macOS
I have an app for iOS already on the AppStore and I'm trying to add a macOS version of it. The AppID prefix for this app is different than my Team ID. This mismatch was always fine for submitting my iOS app. However for some reason, the macOS version gets rejected when I upload it. It tells me the AppID prefix must match my Team ID. I do not control my TeamID and I do not control my AppID prefix, they are both given to me by Apple. Yet the error message tells me they must match. How do I get past this? Here is the error message: Validation failed Invalid code signing entitlements. Your application bundle's signature contains code signing entitlements that aren't supported on macOS. Specifically, the "APPID_PREFIX.MY_BUNDLE_ID" value for the com.apple.application-identifier key in "MY_PACKAGE" isn't supported. This value should be a string that starts with your Team ID, followed by a dot ('"), followed by the bundle ID. (ID: 930b77ae-099f-4798-a14a-2803f2a9be9e) Thanks in advance for any pointer.
Replies
1
Boosts
0
Views
1k
Activity
15h
App Store Connect screenshot upload processing completes but screenshot disappears (cannot upload any screenshot)
Hello, I have been unable to upload App Store screenshots for over two weeks and Apple Developer Support has not been able to resolve the issue. Case ID: 102935894522 The problem is very consistent: I upload a valid screenshot (1242 × 2688, PNG). Upload starts successfully. The thumbnail appears and begins processing. Processing completes. The thumbnail disappears automatically. The screenshot is never saved. This happens every single time. I am only uploading 6.5-inch screenshots that fully meet Apple's requirements. I have never uploaded mixed device sizes or multiple screenshot sizes. I have already tested: • Safari • Google Chrome • Multiple Macs • PNG and JPG • App Version page • Media Manager The behavior is identical every time. Developer Support suggested checking localizations and device sizes, but that is not the issue because I cannot successfully upload even a single screenshot. I also found another developer on Reddit experiencing a very similar issue, where screenshot processing never completes correctly, which makes me wonder if this is an App Store Connect backend problem. Has anyone experienced this recently? If an Apple engineer sees this, could you please investigate whether there is an issue with App Store Connect screenshot processing or whether my app record needs to be reset on Apple's side? Thank you.
Replies
0
Boosts
0
Views
43
Activity
16h
Can not see crash report from Xcode organizer
Xcode 26.6 It's showing crashes from the App Store Analytics. But no crash logs from Xcode Organizer. I have tried to sign out and log in to Xcode again. I also changed the folder /Library/Developer/Xcode/Products and View > Reload the Organizer. Nothing helps. It's still empty for all versions.
Replies
10
Boosts
7
Views
622
Activity
16h
Account suspended due to automated 14-day timeout during address verification
Hello, I am facing a critical issue with my Apple Developer Account verification process where an automated timer suspended my account despite submitting all requested documents on day one. Timeline & Details: I received a request from Apple to upload address verification documents with a 14-day deadline. I uploaded all requested documents on the very first day. While waiting for the review process to be completed on Apple's end, the 14-day window expired. Consequently, the system automatically suspended my account, disabling certificate creation and blocking development/distribution. I have open support tickets, but have not received a response yet. Case ID: 102944887663 Since this is an automated timeout caused by review delay, could someone from the Apple team please help escalate this Case ID to the Enrollment / Account Verification team? Thank you very much for your help!
Replies
5
Boosts
3
Views
459
Activity
16h
IAP Promotional Image Appears Broken in App Store Connect
Hello! After uploading a promotional image for an IAP, it appears broken in App Store Connect. We tested it with another app and encountered the same issue immediately after uploading. Could you please advise what might be causing this and how to fix it?
Replies
1
Boosts
2
Views
254
Activity
19h
App Update - Still "In Review" Since July 26, 2026
Hello, My QueenBoard app update was submitted more than four days ago and is still awaiting a review decision. There are no messages in the Resolution Center and no requests for additional information. Details: App: QueenBoard - Logic Puzzle Games Apple ID: 6774414102 Platform: iOS Version: 1.2.4 Build: 26 Submitted: July 26, 2026 at 6:40 PM Current status: In Review Submission ID: 1d5aa681-6804-4aab-9a2c-50c411d856de This is an update to an existing app that has already been approved and published. All required app information has been completed, and I have not received any notice indicating that action is required from me. Could someone confirm whether the review is proceeding normally or whether there is anything I need to provide? Thank you for your help. Best regards, Tim Nguyen
Replies
6
Boosts
0
Views
581
Activity
20h
URGENT: High Priority Appeal Needed - Critical Certificate Rotation Deadline (August 15, 2026)
Hello Apple Developer Community, I'm reaching out regarding an urgent matter that requires immediate attention from the App Review team. SITUATION: Our production mutual TLS (mTLS) security certificate expires on August 15, 2026 — only 11 days away. We have submitted version 4.3.1 of our iOS app (Mibanco) which includes the mandatory certificate renewal implementation. WHAT WE'VE DONE: ✅ Implemented dual-certificate coexistence for safe rotation ✅ Tested v4.3.0 thoroughly in TestFlight production ✅ Validated mTLS authentication without errors ✅ Confirmed backward compatibility with legacy systems ✅ Zero user-facing impact OUR REQUEST: We need HIGH PRIORITY review and approval of v4.3.1 before August 15, 2026. This is a critical security infrastructure renewal, not a feature release. Submission ID: b148b754-1abe-451e-b4ac-ad285abbc6da Thank you for your urgent attention to this time-sensitive security matter. Best regards, Alberto Adrian Quineche Poma Engineer Mibanco
Replies
1
Boosts
0
Views
104
Activity
1d
App Store Connect still shows “Developer Program Membership Expired” one week after renewal
Hello, I renewed my Apple Developer Program membership on July 29, 2026. The payment was successfully processed, I received the invoice and renewal confirmation, and the Apple Developer website shows that my membership is active. For approximately one week, App Store Connect has continued to display this error: Developer Program Membership Expired Your membership has expired, and your apps have been removed from the App Store until you renew your membership. To renew, a user with the Account Holder role must sign in and renew the membership on the Apple Developer website. Because of this incorrect status, I cannot submit apps, and App Store Connect states that my existing apps have been removed from the App Store. I have contacted Apple Developer Support multiple times. I received two responses, but neither addressed the App Store Connect membership-status issue. The renewal itself is already complete; the problem appears to be a synchronization issue between the Apple Developer portal and App Store Connect. Has anyone experienced this situation? How long did synchronization take, and was there a specific support team or escalation path that resolved it? Any advice would be appreciated.
Replies
2
Boosts
0
Views
138
Activity
1d
URGENT: High Priority Appeal Needed - Critical Certificate Rotation Deadline (August 15, 2026)
Hello Apple Developer Community, I'm reaching out regarding an urgent matter that requires immediate attention from the App Review team. SITUATION: Our production mutual TLS (mTLS) security certificate expires on August 15, 2026 — only 11 days away. We have submitted version 4.3.1 of our iOS app (Mibanco) which includes the mandatory certificate renewal implementation. WHAT WE'VE DONE: ✅ Implemented dual-certificate coexistence for safe rotation ✅ Tested v4.3.1 thoroughly in TestFlight production ✅ Validated mTLS authentication without errors ✅ Confirmed backward compatibility with legacy systems ✅ Zero user-facing impact OUR REQUEST: We need HIGH PRIORITY review and approval of v4.3.1 before August 15, 2026. This is a critical security infrastructure renewal, not a feature release. Submission ID: b148b754-1abe-451e-b4ac-ad285abbc6da Thank you for your urgent attention to this time-sensitive security matter. Best regards, Alberto Adrian Quineche Poma Engineer Mibanco
Replies
0
Boosts
0
Views
66
Activity
1d
macOS submission stuck in Waiting for Review since Jul 24 (almost 2 weeks)
Hi, Our macOS app has been in Waiting for Review since Jul 24, 2026 with no status change. Platform: macOS Version: 1.0 (1) App Apple ID: 6794145764 Submission ID: 5d04a433-b67d-4801-8578-b1ccc3f22d34 Support case: 20000126982226 We also requested an expedited review and contacted support more than once; no reply so far. Our earlier iOS submission was reviewed within a few days. This macOS one hasn’t moved at all. Is anyone else seeing long macOS “Waiting for Review” times right now? Any advice on getting this unstuck, or can someone from App Review take a look? Thanks.
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1
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Using iOS subscription for donatios. Is it Ok by Apple rules?
Hello all! Have open source iOS application. Is it possible to use In-App purchasing (subscription or any other) for donations? Will it be against any kind of Apple rules? The application have no paid content. Just only donations needed. Will it be passing publications checking? This question isn't about using crowd funding or any other kind of platforms. This question about Apple rules exactly.
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App unable to load all requested Subscriptions and IAPs
I have two subscription in the same group and the same level 1. One is a monthly one and the other a yearly one. I also have an IAP for Lifetime Unlock. When my app requests for these it only loads Monthly. Debugging reveals that the ASC doesn't return the yearly subscription and the lifetime IAP. When I added a StoreKit config to the app, it correctly show the Yearly subscription as well and the view loads it appropriately. But the storekit config doesn't load IAP. I have checked things several tiles in ASC and in code. What can I do to fix this?
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338
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In-App Subscriptions stuck in "Waiting for Review" after App Store Connect maintenance
Hello, We are experiencing an issue with App Store Connect and would like to know if anyone has encountered the same problem. Current status: Our app is already approved and live on the App Store. We created three new auto-renewable subscriptions. All three subscriptions have been stuck in "Waiting for Review" for several days. The subscriptions can no longer be edited (localization and review information are locked). The app review has already been completed, so there is no active app review in progress. During this period, Apple System Status reported an App Store Connect incident affecting submission of In-App Purchases and subscriptions. Since that incident was resolved, the subscriptions are still stuck in Waiting for Review. We have already contacted Apple Support and App Review multiple times but have not yet received any response. Has anyone experienced subscriptions remaining permanently in "Waiting for Review" after the App Store Connect maintenance? Is there anything that can be done from the developer side, or does this require Apple to manually reset the review state? Thank you.
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316
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SOS - Over-a-week Stuck in Waiting for Review - Super Unusual!
Hello, My app Air Finder - My Device Tracker (Apple ID: 1490211589) seems to be stuck in the App Review process and I'd like to check if something might be wrong with my submission. Timeline: Submission for review: Jul 30, 2026 Current status: Waiting for Review Waiting time: 7 days as of Aug 6, 2026 My app reviews are typically approved within 1-2 business days, so I suppose this delay seems to be unusual. Please help review this submission as soon as possible! I have a timeline for publishing app version that cannot be delayed for this long. Any guidance would be very appreciated. Thank you in advance!
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2d