App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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Jun ’26
App stuck in "Waiting for Review" for 8 days
Hello, Our app "True Love: Önce Tanı" (Apple ID 6819754307), version 1.0.2 (build 4), was submitted on October 18, 2026 and has been in "Waiting for Review" for 8 days with no change. This is our first public release. We have already submitted an expedited review request and a support case (103006212310), but we haven't received a response yet. There are no messages in App Store Connect, all agreements are accepted, and the demo accounts in App Review Information are active. Is there anything else we can check on our side, or could someone from App Review take a look at whether the submission is stuck? Thank you.
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App "In Review" since September 24 (4 weeks), two support cases with no update
Our iOS app has been sitting in "In Review" for four weeks and we have not been able to get a status update through any channel, so I'm posting here in case someone from App Review can take a look. App: Epocra, iOS, version 1.0, build 268 Apple ID: 6813697639 Status: In Review since September 24, as Developer Support confirmed on October 1 Timeline Sept 22: build 267 rejected under 2.1(a), a launch crash on iPad Air running iPadOS 27. Fixed the same day and resubmitted as build 268. Sept 22: a reviewer signed in to the demo account that evening. No activity since. Sept 28: opened a status request through Contact Us, case 102979044954. On Oct 1 Developer Support replied that the review was "outside of our normal timeframe" and that the review team had been notified. Nothing since. Oct 5: second status request, case 102986888342. Acknowledgement only. Oct 9: replied in the App Review message thread for the submission citing both cases. No response. We have not changed anything on the submission while it is in review so we don't reset the queue. The app is a business phone app (CallKit and PushKit VoIP with server-side call recording and a consent screen on first launch). The review notes include a demo account, a walkthrough video, and a phone number the reviewer can call to test inbound calls. Is there anything else we should be doing to get this looked at, or can someone from App Review check on it? Happy to provide anything that would help.
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First app Waiting for Review since October 14, expedite accepted, Case ID 103004329040
Our first app, Stridometrics (iOS, version 1.0), has been Waiting for Review since October 14. An expedited review request was accepted on October 19, and we sent a status inquiry on October 21 (Case ID 103004329040) with no reply yet. We have made no changes, to keep our place in the queue. We are hoping to release before the Breeders’ Cup on October 30 and 31. Could App Review confirm the submission is in the queue and whether anything is needed from us? Thank you.
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Waiting for Review for 18 days, reviewer signed in and went silent
Our app (Bare Wellness, a studio booking app, Apple ID 6786253275) was rejected on 8 Oct under 5.1.1(v). We fixed it the same day (guests browse the full timetable without an account) and resubmitted. That submission sat in Waiting for Review for 12 days, so on 20 Oct we withdrew it and submitted again. Six minutes after the resubmission a reviewer signed in to our demo account, and since then nothing: still Waiting for Review, no message in App Store Connect, no email. Expedited review requests were confirmed on 6, 11 and 20 Oct, and a Developer Support case opened on 14 Oct has had no human reply. The Android version has been live since 2 Oct. Has anyone seen a submission stall after a reviewer sign-in, and is there any other channel to reach App Review?
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First app stuck in "Waiting for Review" since October 13
Hello, Our first app, "Pizza Virus - Food Delivery" (Apple ID 6612290745), has been in "Waiting for Review" since October 13, 2026. Submission ID: ebbda6e3-893f-42b5-8398-0d7ee377695a Version 2.1.0, build 2.1.2 (3) This is a resubmission that fixes the launch crash App Review reported on October 6 (Guideline 2.1(a)). We added a UIApplicationSceneManifest and a SceneDelegate. We later found that the updated Program License Agreement (issued October 14) and our Free Apps Agreement were only accepted on October 23, which may have held the submission. Both are now active, and the Digital Services Act declaration is completed. We requested an expedited review and opened support case 103008067614, but have not received a response. Could App Review please confirm whether the submission is now in the review queue, or whether anything else is needed from us? Thank you.
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App stuck in “Waiting for Review” for 12 days after expedited review was approved: should I resubmit?
Hi all, My app, has been in Waiting for Review since 14 October, 12 days now, and the status hasn’t changed at all. What I’ve done so far: Requested an expedited review, which Apple approved on 23 October. Three days later it’s still Waiting for Review. Opened a support case on 20 October (case 103002572596). No reply after 6 days, including a follow-up sent yesterday. Checked that agreements, tax and banking are all Active, with no messages in App Store Connect or Resolution Center. The demo account and review notes are in App Review Information, and nothing has changed since submission. My questions: Would removing the build from review and resubmitting it help, or would that just put me back at the end of the queue and cancel the expedited approval? Is there anything else that can hold up a new developer account’s first submission (an account check or similar) that I should look for? Has anyone had a stuck review like this, and what eventually moved it? If anyone from App Review sees this, the submission ID is 75652a8b-3d7e-421a-ac6c-9cbb12273640. Thanks a lot for any advice.
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Unbelievable: 2 App Store rejections, ZERO uses of our app's main feature. What would you do - appeal or resubmit?
I'm genuinely at a loss with Apple's App Review process. Our backend records show that across BOTH reviews, Apple's reviewers did not complete a SINGLE use of our app's core functionality. Not once. ZERO completed generations. For the latest review, our logs confirm Apple successfully logged in, but recorded ZERO generation requests and ZERO credits consumed. This isn't some minor feature. It's the entire foundation of our app. Our app fundamentally changes and becomes personalised as it's used. Without completing that process, you're essentially judging an incomplete product. Submission ID: 6a126514-9bb6-4d91-923c-bf29aacb1b68 Here's why this is so frustrating. We spent months deliberately building an app that offers functionality and a user experience fundamentally different from existing competitors. This wasn't another copycat app - avoiding that was central to its design from day one. We explained these differences extensively in our App Review notes. Yet Apple has rejected us TWICE under Guideline 4.3(b) — Design Spam. We even provided a narrated walkthrough demonstrating exactly what makes our app unique. Our video analytics show ZERO views. So we're being rejected for supposedly lacking originality, despite neither review producing a completed use of our main feature and no recorded views of our demonstration. After both rejections, we've received nothing but generic responses telling us to improve the app, without identifying a single specific problem. How are independent developers supposed to fix something when Apple won't explain what's wrong? We've now filed a formal appeal, which could take a month, with no visible queue position, progress updates or estimated timeframe. Meanwhile, we've already missed multiple planned marketing opportunities, and waiting could mean missing even more. We're not asking for guaranteed approval. We're asking for a fair review of what we've actually built. Has anyone else experienced this? What would you do? Wait for the appeal, hoping the App Review Board properly evaluates the app, even if it takes another month and we miss more deadlines? Withdraw the appeal and resubmit, hoping for a different reviewer, but risking another rejection without proper testing and further warnings against our developer account? I'd genuinely appreciate advice from anyone who's experienced something similar, especially those who've successfully appealed a 4.3(b) rejection. At this point, I genuinely don't know whether this is a reviewer misunderstanding, an automated rejection process, or something else entirely. But how can Apple determine that an app lacks originality when its defining functionality hasn't even been tested?
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Apple Developer account is still not activated
I have applied for the Apple Developer account (Individual), it is almost more than 10 days but still my account is not activated. Although Apple Developer account fee has been deducted from my credit card and send emails to the Apple Support as well, But no reply from the Apple Support Team and no action has been taken by the Apple Team.
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Locked out of App Store Connect by verification codes, a month of ignored emails and a callback that never came.
This is my first app and it's only Apple's broken verification code systems which are stopping me from uploading it for review. Urgent need of assistance - been prevented from submitting an app by Apple's verification code systems. Please could someone at Apple escalate case 102970622665 to a senior advisor and confirm in writing who now owns it. Please could that person actually fix the verification lockout, rather than telling me to update my software, which I have already done. Please could I have a written update by a stated date, rather than another promise of a call that does not come. Overview I am posting this from a separate account because I can no longer get into my own. The verification code system locked me out of App Store Connect this morning, on top of already locking me out of parts of my developer account for the past month for reasons nobody at Apple has been able to explain to me. I want to be clear about how angry I am about this, because the record matters. I have a finished, tested app sitting ready to submit and I cannot submit it. Not because of anything in the app, and not because of anything I have done, but because Apple’s verification system has failed and Apple’s support has done next to nothing about it. Timeline. Around a month ago I emailed Developer Support about being locked out of parts of my account over verification codes. That email was ignored. Not answered slowly, ignored. The only thing that got a response was telling them I would email every day until someone replied. At that point I got a phone call on Thursday 22 October that lasted about five minutes, on a line so poor I had to ask the agent to repeat herself throughout. The advice was to update my software, and that she would call me back on Friday. Nobody called on Friday. No missed call, no voicemail, nothing. Support then told me they had tried to contact me. They had not. The same phone took their call on Thursday without any problem. It is now Monday 26 October and I have heard nothing since. This morning the verification system went one further and locked me out of App Store Connect altogether, which is why I am writing this from a different account. The stock answer every time is to contact Developer Support through the contact page. I have done that. That is the problem. If anyone else has got through this, I would be grateful to know what finally worked, because I am out of ideas and very nearly out of patience. Joe
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App Stuck "In Review" status for 7 days
hii everyone, we have submitted our app on 20th october, within 7-8 hours our app entered "in review" status, but its still there, we have received no update till now. and our other app its in "waiting for review" for more than 8 days, it has no update from long time, so we cancelled the submitting and submitted the new version two days ago, but its still in "waiting for review". 2nd issue that we are facing is that when ever we are submitting our app we are not getting any mails like your app is submitted and its status is "waiting for review", when its status changes to "in review" even then we are not getting any mails why is this happening? please explain us what is the reason, is there something that we are doing wrong ? If anyone have answers, Please feel free to answer. I would really appreciate it
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App stuck in "Waiting for Review" since October 13 – anyone else?
Hi everyone, I submitted my iOS app (Hatırlatıcım) for review on October 13, and it's still showing "Waiting for Review" today, October 26. It's been almost two weeks now, and the status hasn't changed at all. I haven't received any emails or requests for additional information from Apple either. I contacted Developer Support on October 19, but haven't heard back from them yet. I've seen a few other developers mentioning similar delays recently, so I'm wondering if this is a general issue with App Store reviews right now. Has anyone who submitted an app around October 13–14 had theirs reviewed yet? I'm also not sure if I should just keep waiting or if there's anything else I can do at this point. Thanks!
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App Review Delay: All Issues (2.1 & 5.1.1) Fixed – Crypto Premium App (iOS)
Hello Apple Review Team & Developer Community, We need some assistance regarding our app's review status and timeline: • App Name: Crypto Premium App (iOS) • Version: 1.0 (Build 11) • Current Status: Waiting for Review All issues previously noted by the App Review team have been completely resolved: Guideline 2.1 (Demo Account): Demo login credentials (jitendra.n@digimonk.in) have been tested and verified with unrestricted, full access across all devices. Guideline 5.1.1(v) (Data Collection & Privacy): Phone number has been made strictly optional across all registration and profile editing screens. Each review cycle has been taking 8 to 10 days, causing substantial product launch delays. We have submitted the new build and also filed an appeal with the review board. We kindly request the review team to look into our submission and approve this build. If there are any further questions or feedback, please share all points together so our team can resolve everything in one go. Thank you for your support!
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Unusually long App Review time (More than 20 days) – Missed planned release date
Hi everyone, I am experiencing a longer than usual wait time for my app submission and wanted to see if anyone else is facing similar delays or has advice on how to proceed. My app (App ID: 6759314623) has been in the review cycle for over 20 days now. Because of this, we unfortunately missed our planned release date of November 2nd. In the past, our approvals usually came through within 3 to 4 days. Here is the timeline of our current submission process: October 5: First submission made. October 15: App required updates after 10 days in review. We applied the necessary fixes and resubmitted the same day. October 22: After waiting another week with no status change, I suspected a submission issue. I cancelled that submission and resubmitted. To try and resolve this, I have already taken the following steps: Created a support ticket directly for Apple Review. Submitted an expedited review request. Attempted to schedule a call with the review team. The earliest available slot was for November 5th, but I have not received a confirmation for this appointment yet. The app is still pending review, and we have not received any additional messages from the App Review team requesting information. Has anyone else experienced review times exceeding three weeks recently? Since I have already tried the standard support tickets and expedited requests, is there any other recommended way to get an update on the status? Thanks in advance for any insights!
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App Review Delayed for 14 Days – Case #103000776441
Hello I submitted my app on October 9, 2026, and it is still not approved after 14 days. I have submitted expedited review requests and contacted Apple Developer Support, but the issue remains unresolved. This prolonged delay has been extremely frustrating and is seriously affecting my app launch. I kindly request the Apple team to investigate and resolve this issue as soon as possible. If review takes so much time then it is difficult for developers to make apps for ios. Support Case ID: 103000776441 Thank you.
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All TestFlight Builds Suddenly Expired – New Builds Cannot Install – BETA_CONTRACT_MISSING
Hello Apple Developer Team, I am experiencing a serious TestFlight issue affecting multiple applications under my Apple Developer account. The issue started on October 9, 2026. 1. All existing TestFlight builds suddenly expired On October 9, all previously available TestFlight builds across multiple applications unexpectedly changed to "Expired" at the same time. These applications were previously available for testing. 2. Newly uploaded builds cannot be installed I uploaded new builds to replace the expired ones. The uploads completed successfully, and App Store Connect shows the new builds as "Ready for Internal Testing." For example: App: Mai Anh Kiếm Version: 1.0 Build: 135 TestFlight shows approximately 89 days remaining. However, when an internal tester taps Install or Update, TestFlight displays the following error: "Could not install Mai Anh Kiếm. The requested app is not available or doesn't exist." Therefore, even newly uploaded builds cannot be installed through internal testing. 3. External Beta App Review submission fails When I attempt to submit a new build for external TestFlight review, App Store Connect returns HTTP 422 with the following error: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Error detail: "Beta Contract is missing." 4. Account information I am the Account Holder and Admin. My Free Apps Agreement and Paid Apps Agreement are both Active. New builds can be uploaded and processed successfully. The issue affects multiple applications, not just one app. 5. Apple Developer Support response I contacted Apple Developer Support. Support Case ID: 102990933108 Apple Support confirmed that build 1.0 (135) is ready for internal testing, but this does not resolve the actual problem: internal testers still cannot install the build. My questions: Why did all existing TestFlight builds suddenly expire at the same time? Why are newly uploaded builds unavailable for installation, even for internal testers? What causes BETA_CONTRACT_MISSING when all visible agreements are active? Could this indicate an account-level TestFlight distribution or Beta Contract issue that requires intervention from Apple? Could an Apple TestFlight engineer please investigate this issue or advise how to get it escalated? I can provide screenshots of the installation error and the API response. Thank you for your assistance.
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New app "Samco SAP – Algo Investing" stuck in Waiting for Review since Oct 7, 2026
Hello App Review team, Our new iOS app "Samco SAP – Algo Investing" (version 1.0, Apple ID: 6775370259 was submitted for review on October 7, 2026 at 8:53 PM IST. It has remained in "Waiting for Review" for 9 days with no messages or status change. What we have already done: Requested an expedited review Contacted Developer Support (case number: 102995944877) Accepted all agreements in App Store Connect (Business section) Completed App Information, App Privacy, age rating and export compliance Provided a working demo account in App Review Information About the app: it is published by Samco Securities Limited, a SEBI-registered stockbroker in India, and lets our existing clients invest in algorithmic strategies (SAP). This is our first submission for this app, and there has been no rejection or request for information. Could you please check whether anything is blocking the submission, or whether any action is needed from our side? Thank you for your help. Samco Securities Limited
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Unlisted request pending since Sep 29 – 3.2 rejection loop between App Review and Developer Support
Hello, We submitted an Unlisted App Distribution request on September 29, 2026 and still haven't received a decision. We seem to be stuck in a loop between App Review and Developer Support. App: Vardım (App Apple ID 6816233538) Unlisted request case: 102979701136 App Review submission: da98301b-fdc5-4d28-a09d-0abe0b1daab2 Timeline Sep 26: App submitted to App Review (version 1.0). Sep 29: Unlisted App Distribution request submitted. Oct 3: Rejected under Guideline 3.2. App Review told us not to resubmit until we receive the unlisted decision by email. Oct 6 and Oct 9: App Review asked us to contact Developer Support via Distribution > Other Distribution Questions. Oct 15: Developer Support said they cannot help with App Review matters, referred us back to App Review, and closed case 102992104513. Oct 21: We asked App Review again in App Store Connect. No reply yet. Oct 22: We opened follow-up case 103004741994 and replied to the Developer Support email. No reply yet. The distribution method still shows Public in Pricing and Availability. We have not resubmitted, as instructed. The app is a workforce attendance app used by employees of several independent organizations on their personal devices. Accounts are created by each organization's administrator. Apple Business Manager distribution isn't practical for us, which is why we requested unlisted distribution. Could someone from App Review or Developer Support please confirm whether our unlisted request is still under review, or tell us if anything is needed from us? Thank you.
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W-8BEN line 2 locked with the wrong citizenship, Finance not replying
Same problem as threads 847696 and 80916, still happening in October 2026. I'm a Brazilian citizen living in the UK, enrolled as an individual. The U.S. Certificate of Foreign Status I submitted on 28 September recorded United Kingdom on line 2, and the W-8BEN copies it into its line 2 (citizenship) as locked text. I can't submit a W-8BEN with the wrong citizenship, so my Paid Apps Agreement is stuck at Pending User Info. Finance case 22532856 has had no reply since 28 September apart from the automatic acknowledgement. Has anyone had this reset? Did it take a phone call, or did someone at Apple reset the tax forms for you?
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First App Stuck in Waiting for Review Since October 20
Hello App Review Team, Our app has remained in "Waiting for Review" since 10/07 (with a resubmission on 10/20 after we cancelled to include the subscriptions), and we have not received a response through the available support channels. We had submitted an expedited review request, which was approved. The same app has already passed TestFlight external beta review, so we were not expecting the App Store review itself to take this long. It would be great to know if anything further is needed from us so that we can plan the launch accordingly. App details: Submission ID: f9633cec-c596-4e78-90b8-aec89b0e2691 Submitted: Oct 20, 2026 at 11:47 PM Current status: Waiting for Review Beta review: approved Thank you very much for your time.
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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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8k
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Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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Activity
Jun ’26
App stuck in "Waiting for Review" for 8 days
Hello, Our app "True Love: Önce Tanı" (Apple ID 6819754307), version 1.0.2 (build 4), was submitted on October 18, 2026 and has been in "Waiting for Review" for 8 days with no change. This is our first public release. We have already submitted an expedited review request and a support case (103006212310), but we haven't received a response yet. There are no messages in App Store Connect, all agreements are accepted, and the demo accounts in App Review Information are active. Is there anything else we can check on our side, or could someone from App Review take a look at whether the submission is stuck? Thank you.
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1h
App in review for 3 weeks
Hi, ive submitted an app 3 weeks ago, after the first day a video of the apps flow was requested, since then its been 3 weeks and no reviews, ive also made changes and submitted newer versions and no updates from app review. Ive sent support emails and expedited with 0 feedback. Please can someone help?
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56
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1h
App "In Review" since September 24 (4 weeks), two support cases with no update
Our iOS app has been sitting in "In Review" for four weeks and we have not been able to get a status update through any channel, so I'm posting here in case someone from App Review can take a look. App: Epocra, iOS, version 1.0, build 268 Apple ID: 6813697639 Status: In Review since September 24, as Developer Support confirmed on October 1 Timeline Sept 22: build 267 rejected under 2.1(a), a launch crash on iPad Air running iPadOS 27. Fixed the same day and resubmitted as build 268. Sept 22: a reviewer signed in to the demo account that evening. No activity since. Sept 28: opened a status request through Contact Us, case 102979044954. On Oct 1 Developer Support replied that the review was "outside of our normal timeframe" and that the review team had been notified. Nothing since. Oct 5: second status request, case 102986888342. Acknowledgement only. Oct 9: replied in the App Review message thread for the submission citing both cases. No response. We have not changed anything on the submission while it is in review so we don't reset the queue. The app is a business phone app (CallKit and PushKit VoIP with server-side call recording and a consent screen on first launch). The review notes include a demo account, a walkthrough video, and a phone number the reviewer can call to test inbound calls. Is there anything else we should be doing to get this looked at, or can someone from App Review check on it? Happy to provide anything that would help.
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541
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1h
First app Waiting for Review since October 14, expedite accepted, Case ID 103004329040
Our first app, Stridometrics (iOS, version 1.0), has been Waiting for Review since October 14. An expedited review request was accepted on October 19, and we sent a status inquiry on October 21 (Case ID 103004329040) with no reply yet. We have made no changes, to keep our place in the queue. We are hoping to release before the Breeders’ Cup on October 30 and 31. Could App Review confirm the submission is in the queue and whether anything is needed from us? Thank you.
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1h
Waiting for Review for 18 days, reviewer signed in and went silent
Our app (Bare Wellness, a studio booking app, Apple ID 6786253275) was rejected on 8 Oct under 5.1.1(v). We fixed it the same day (guests browse the full timetable without an account) and resubmitted. That submission sat in Waiting for Review for 12 days, so on 20 Oct we withdrew it and submitted again. Six minutes after the resubmission a reviewer signed in to our demo account, and since then nothing: still Waiting for Review, no message in App Store Connect, no email. Expedited review requests were confirmed on 6, 11 and 20 Oct, and a Developer Support case opened on 14 Oct has had no human reply. The Android version has been live since 2 Oct. Has anyone seen a submission stall after a reviewer sign-in, and is there any other channel to reach App Review?
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145
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2h
First app stuck in "Waiting for Review" since October 13
Hello, Our first app, "Pizza Virus - Food Delivery" (Apple ID 6612290745), has been in "Waiting for Review" since October 13, 2026. Submission ID: ebbda6e3-893f-42b5-8398-0d7ee377695a Version 2.1.0, build 2.1.2 (3) This is a resubmission that fixes the launch crash App Review reported on October 6 (Guideline 2.1(a)). We added a UIApplicationSceneManifest and a SceneDelegate. We later found that the updated Program License Agreement (issued October 14) and our Free Apps Agreement were only accepted on October 23, which may have held the submission. Both are now active, and the Digital Services Act declaration is completed. We requested an expedited review and opened support case 103008067614, but have not received a response. Could App Review please confirm whether the submission is now in the review queue, or whether anything else is needed from us? Thank you.
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App stuck in “Waiting for Review” for 12 days after expedited review was approved: should I resubmit?
Hi all, My app, has been in Waiting for Review since 14 October, 12 days now, and the status hasn’t changed at all. What I’ve done so far: Requested an expedited review, which Apple approved on 23 October. Three days later it’s still Waiting for Review. Opened a support case on 20 October (case 103002572596). No reply after 6 days, including a follow-up sent yesterday. Checked that agreements, tax and banking are all Active, with no messages in App Store Connect or Resolution Center. The demo account and review notes are in App Review Information, and nothing has changed since submission. My questions: Would removing the build from review and resubmitting it help, or would that just put me back at the end of the queue and cancel the expedited approval? Is there anything else that can hold up a new developer account’s first submission (an account check or similar) that I should look for? Has anyone had a stuck review like this, and what eventually moved it? If anyone from App Review sees this, the submission ID is 75652a8b-3d7e-421a-ac6c-9cbb12273640. Thanks a lot for any advice.
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Unbelievable: 2 App Store rejections, ZERO uses of our app's main feature. What would you do - appeal or resubmit?
I'm genuinely at a loss with Apple's App Review process. Our backend records show that across BOTH reviews, Apple's reviewers did not complete a SINGLE use of our app's core functionality. Not once. ZERO completed generations. For the latest review, our logs confirm Apple successfully logged in, but recorded ZERO generation requests and ZERO credits consumed. This isn't some minor feature. It's the entire foundation of our app. Our app fundamentally changes and becomes personalised as it's used. Without completing that process, you're essentially judging an incomplete product. Submission ID: 6a126514-9bb6-4d91-923c-bf29aacb1b68 Here's why this is so frustrating. We spent months deliberately building an app that offers functionality and a user experience fundamentally different from existing competitors. This wasn't another copycat app - avoiding that was central to its design from day one. We explained these differences extensively in our App Review notes. Yet Apple has rejected us TWICE under Guideline 4.3(b) — Design Spam. We even provided a narrated walkthrough demonstrating exactly what makes our app unique. Our video analytics show ZERO views. So we're being rejected for supposedly lacking originality, despite neither review producing a completed use of our main feature and no recorded views of our demonstration. After both rejections, we've received nothing but generic responses telling us to improve the app, without identifying a single specific problem. How are independent developers supposed to fix something when Apple won't explain what's wrong? We've now filed a formal appeal, which could take a month, with no visible queue position, progress updates or estimated timeframe. Meanwhile, we've already missed multiple planned marketing opportunities, and waiting could mean missing even more. We're not asking for guaranteed approval. We're asking for a fair review of what we've actually built. Has anyone else experienced this? What would you do? Wait for the appeal, hoping the App Review Board properly evaluates the app, even if it takes another month and we miss more deadlines? Withdraw the appeal and resubmit, hoping for a different reviewer, but risking another rejection without proper testing and further warnings against our developer account? I'd genuinely appreciate advice from anyone who's experienced something similar, especially those who've successfully appealed a 4.3(b) rejection. At this point, I genuinely don't know whether this is a reviewer misunderstanding, an automated rejection process, or something else entirely. But how can Apple determine that an app lacks originality when its defining functionality hasn't even been tested?
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Apple Developer account is still not activated
I have applied for the Apple Developer account (Individual), it is almost more than 10 days but still my account is not activated. Although Apple Developer account fee has been deducted from my credit card and send emails to the Apple Support as well, But no reply from the Apple Support Team and no action has been taken by the Apple Team.
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Locked out of App Store Connect by verification codes, a month of ignored emails and a callback that never came.
This is my first app and it's only Apple's broken verification code systems which are stopping me from uploading it for review. Urgent need of assistance - been prevented from submitting an app by Apple's verification code systems. Please could someone at Apple escalate case 102970622665 to a senior advisor and confirm in writing who now owns it. Please could that person actually fix the verification lockout, rather than telling me to update my software, which I have already done. Please could I have a written update by a stated date, rather than another promise of a call that does not come. Overview I am posting this from a separate account because I can no longer get into my own. The verification code system locked me out of App Store Connect this morning, on top of already locking me out of parts of my developer account for the past month for reasons nobody at Apple has been able to explain to me. I want to be clear about how angry I am about this, because the record matters. I have a finished, tested app sitting ready to submit and I cannot submit it. Not because of anything in the app, and not because of anything I have done, but because Apple’s verification system has failed and Apple’s support has done next to nothing about it. Timeline. Around a month ago I emailed Developer Support about being locked out of parts of my account over verification codes. That email was ignored. Not answered slowly, ignored. The only thing that got a response was telling them I would email every day until someone replied. At that point I got a phone call on Thursday 22 October that lasted about five minutes, on a line so poor I had to ask the agent to repeat herself throughout. The advice was to update my software, and that she would call me back on Friday. Nobody called on Friday. No missed call, no voicemail, nothing. Support then told me they had tried to contact me. They had not. The same phone took their call on Thursday without any problem. It is now Monday 26 October and I have heard nothing since. This morning the verification system went one further and locked me out of App Store Connect altogether, which is why I am writing this from a different account. The stock answer every time is to contact Developer Support through the contact page. I have done that. That is the problem. If anyone else has got through this, I would be grateful to know what finally worked, because I am out of ideas and very nearly out of patience. Joe
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App Stuck "In Review" status for 7 days
hii everyone, we have submitted our app on 20th october, within 7-8 hours our app entered "in review" status, but its still there, we have received no update till now. and our other app its in "waiting for review" for more than 8 days, it has no update from long time, so we cancelled the submitting and submitted the new version two days ago, but its still in "waiting for review". 2nd issue that we are facing is that when ever we are submitting our app we are not getting any mails like your app is submitted and its status is "waiting for review", when its status changes to "in review" even then we are not getting any mails why is this happening? please explain us what is the reason, is there something that we are doing wrong ? If anyone have answers, Please feel free to answer. I would really appreciate it
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App stuck in "Waiting for Review" since October 13 – anyone else?
Hi everyone, I submitted my iOS app (Hatırlatıcım) for review on October 13, and it's still showing "Waiting for Review" today, October 26. It's been almost two weeks now, and the status hasn't changed at all. I haven't received any emails or requests for additional information from Apple either. I contacted Developer Support on October 19, but haven't heard back from them yet. I've seen a few other developers mentioning similar delays recently, so I'm wondering if this is a general issue with App Store reviews right now. Has anyone who submitted an app around October 13–14 had theirs reviewed yet? I'm also not sure if I should just keep waiting or if there's anything else I can do at this point. Thanks!
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App Review Delay: All Issues (2.1 & 5.1.1) Fixed – Crypto Premium App (iOS)
Hello Apple Review Team & Developer Community, We need some assistance regarding our app's review status and timeline: • App Name: Crypto Premium App (iOS) • Version: 1.0 (Build 11) • Current Status: Waiting for Review All issues previously noted by the App Review team have been completely resolved: Guideline 2.1 (Demo Account): Demo login credentials (jitendra.n@digimonk.in) have been tested and verified with unrestricted, full access across all devices. Guideline 5.1.1(v) (Data Collection & Privacy): Phone number has been made strictly optional across all registration and profile editing screens. Each review cycle has been taking 8 to 10 days, causing substantial product launch delays. We have submitted the new build and also filed an appeal with the review board. We kindly request the review team to look into our submission and approve this build. If there are any further questions or feedback, please share all points together so our team can resolve everything in one go. Thank you for your support!
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Unusually long App Review time (More than 20 days) – Missed planned release date
Hi everyone, I am experiencing a longer than usual wait time for my app submission and wanted to see if anyone else is facing similar delays or has advice on how to proceed. My app (App ID: 6759314623) has been in the review cycle for over 20 days now. Because of this, we unfortunately missed our planned release date of November 2nd. In the past, our approvals usually came through within 3 to 4 days. Here is the timeline of our current submission process: October 5: First submission made. October 15: App required updates after 10 days in review. We applied the necessary fixes and resubmitted the same day. October 22: After waiting another week with no status change, I suspected a submission issue. I cancelled that submission and resubmitted. To try and resolve this, I have already taken the following steps: Created a support ticket directly for Apple Review. Submitted an expedited review request. Attempted to schedule a call with the review team. The earliest available slot was for November 5th, but I have not received a confirmation for this appointment yet. The app is still pending review, and we have not received any additional messages from the App Review team requesting information. Has anyone else experienced review times exceeding three weeks recently? Since I have already tried the standard support tickets and expedited requests, is there any other recommended way to get an update on the status? Thanks in advance for any insights!
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App Review Delayed for 14 Days – Case #103000776441
Hello I submitted my app on October 9, 2026, and it is still not approved after 14 days. I have submitted expedited review requests and contacted Apple Developer Support, but the issue remains unresolved. This prolonged delay has been extremely frustrating and is seriously affecting my app launch. I kindly request the Apple team to investigate and resolve this issue as soon as possible. If review takes so much time then it is difficult for developers to make apps for ios. Support Case ID: 103000776441 Thank you.
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All TestFlight Builds Suddenly Expired – New Builds Cannot Install – BETA_CONTRACT_MISSING
Hello Apple Developer Team, I am experiencing a serious TestFlight issue affecting multiple applications under my Apple Developer account. The issue started on October 9, 2026. 1. All existing TestFlight builds suddenly expired On October 9, all previously available TestFlight builds across multiple applications unexpectedly changed to "Expired" at the same time. These applications were previously available for testing. 2. Newly uploaded builds cannot be installed I uploaded new builds to replace the expired ones. The uploads completed successfully, and App Store Connect shows the new builds as "Ready for Internal Testing." For example: App: Mai Anh Kiếm Version: 1.0 Build: 135 TestFlight shows approximately 89 days remaining. However, when an internal tester taps Install or Update, TestFlight displays the following error: "Could not install Mai Anh Kiếm. The requested app is not available or doesn't exist." Therefore, even newly uploaded builds cannot be installed through internal testing. 3. External Beta App Review submission fails When I attempt to submit a new build for external TestFlight review, App Store Connect returns HTTP 422 with the following error: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Error detail: "Beta Contract is missing." 4. Account information I am the Account Holder and Admin. My Free Apps Agreement and Paid Apps Agreement are both Active. New builds can be uploaded and processed successfully. The issue affects multiple applications, not just one app. 5. Apple Developer Support response I contacted Apple Developer Support. Support Case ID: 102990933108 Apple Support confirmed that build 1.0 (135) is ready for internal testing, but this does not resolve the actual problem: internal testers still cannot install the build. My questions: Why did all existing TestFlight builds suddenly expire at the same time? Why are newly uploaded builds unavailable for installation, even for internal testers? What causes BETA_CONTRACT_MISSING when all visible agreements are active? Could this indicate an account-level TestFlight distribution or Beta Contract issue that requires intervention from Apple? Could an Apple TestFlight engineer please investigate this issue or advise how to get it escalated? I can provide screenshots of the installation error and the API response. Thank you for your assistance.
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New app "Samco SAP – Algo Investing" stuck in Waiting for Review since Oct 7, 2026
Hello App Review team, Our new iOS app "Samco SAP – Algo Investing" (version 1.0, Apple ID: 6775370259 was submitted for review on October 7, 2026 at 8:53 PM IST. It has remained in "Waiting for Review" for 9 days with no messages or status change. What we have already done: Requested an expedited review Contacted Developer Support (case number: 102995944877) Accepted all agreements in App Store Connect (Business section) Completed App Information, App Privacy, age rating and export compliance Provided a working demo account in App Review Information About the app: it is published by Samco Securities Limited, a SEBI-registered stockbroker in India, and lets our existing clients invest in algorithmic strategies (SAP). This is our first submission for this app, and there has been no rejection or request for information. Could you please check whether anything is blocking the submission, or whether any action is needed from our side? Thank you for your help. Samco Securities Limited
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Unlisted request pending since Sep 29 – 3.2 rejection loop between App Review and Developer Support
Hello, We submitted an Unlisted App Distribution request on September 29, 2026 and still haven't received a decision. We seem to be stuck in a loop between App Review and Developer Support. App: Vardım (App Apple ID 6816233538) Unlisted request case: 102979701136 App Review submission: da98301b-fdc5-4d28-a09d-0abe0b1daab2 Timeline Sep 26: App submitted to App Review (version 1.0). Sep 29: Unlisted App Distribution request submitted. Oct 3: Rejected under Guideline 3.2. App Review told us not to resubmit until we receive the unlisted decision by email. Oct 6 and Oct 9: App Review asked us to contact Developer Support via Distribution > Other Distribution Questions. Oct 15: Developer Support said they cannot help with App Review matters, referred us back to App Review, and closed case 102992104513. Oct 21: We asked App Review again in App Store Connect. No reply yet. Oct 22: We opened follow-up case 103004741994 and replied to the Developer Support email. No reply yet. The distribution method still shows Public in Pricing and Availability. We have not resubmitted, as instructed. The app is a workforce attendance app used by employees of several independent organizations on their personal devices. Accounts are created by each organization's administrator. Apple Business Manager distribution isn't practical for us, which is why we requested unlisted distribution. Could someone from App Review or Developer Support please confirm whether our unlisted request is still under review, or tell us if anything is needed from us? Thank you.
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W-8BEN line 2 locked with the wrong citizenship, Finance not replying
Same problem as threads 847696 and 80916, still happening in October 2026. I'm a Brazilian citizen living in the UK, enrolled as an individual. The U.S. Certificate of Foreign Status I submitted on 28 September recorded United Kingdom on line 2, and the W-8BEN copies it into its line 2 (citizenship) as locked text. I can't submit a W-8BEN with the wrong citizenship, so my Paid Apps Agreement is stuck at Pending User Info. Finance case 22532856 has had no reply since 28 September apart from the automatic acknowledgement. Has anyone had this reset? Did it take a phone call, or did someone at Apple reset the tax forms for you?
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First App Stuck in Waiting for Review Since October 20
Hello App Review Team, Our app has remained in "Waiting for Review" since 10/07 (with a resubmission on 10/20 after we cancelled to include the subscriptions), and we have not received a response through the available support channels. We had submitted an expedited review request, which was approved. The same app has already passed TestFlight external beta review, so we were not expecting the App Store review itself to take this long. It would be great to know if anything further is needed from us so that we can plan the launch accordingly. App details: Submission ID: f9633cec-c596-4e78-90b8-aec89b0e2691 Submitted: Oct 20, 2026 at 11:47 PM Current status: Waiting for Review Beta review: approved Thank you very much for your time.
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