App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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Jun ’26
frustrated and stuck! Enrollment Stuck Under Review - Please contact us to continue (Case ID: 103006700501)
Hello, My Apple Developer Program enrollment has been stuck on "Review Under - Please contact us to continue" for a while now. I have already submitted the support form multiple times, but I have not received any response or update yet. Furthermore, since I am operating from Pakistan, the standard "Call Back" phone support option is completely unavailable/greyed out in my region, leaving me with no direct way to contact the team. I have already provided all my verified identity information during the initial process. Could an Apple admin or support specialist please look into this case or escalate it to the enrollment verification team? Case ID: 103006700501 Any help to clear this roadblock would be highly appreciated. Thank you! Hoping to get some guidance from Quinn the Eskimo or any other Apple Admin on this issue.
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Membership renewed and active, but App Store Connect has no contract ("Membership Expired") and blocks all uploads
I renewed my Apple Developer Program membership on September 10, 2026 (individual, Team ID BK55WWJZJ7, I am the Account Holder). The developer portal shows the team and the membership as active until September 11, 2027, and the Program License Agreement v5032 as accepted on October 21, 2026. Accepting it again returns "You have already accepted the current agreement." App Store Connect (provider 127836135) still shows "Developer Program Membership Expired". My App Store Connect user detail reports hasContractInfo: false, and the Agreements page returns "User is not authorized" even though I have the Account Holder, Legal and Admin roles. Creating an app fails with "App Store Connect has agreement updates that must be resolved". Uploading a build to an existing app fails with "A required Apple agreement is missing or has expired". It looks like the free apps agreement was never reinstated in App Store Connect after my renewal. Email support has not responded and phone support shows as unavailable. Could someone at Apple please restore the contract for provider 127836135?
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Create app in Appstore using AppStoreConnect API is giving an error.
Hello Apple Developer Team, I've followed the AppStoreConnect API documentation and created the following: I've created a API Key in App store > Integrations > Teams key, gave the role as admin. Created a valid JWT token When fetching the GET v1/apps, I can see the list of apps. Also I was able to make GET v1/users as well successfully. I've the valid bundle Id and capabilities enabled in the developer portal. Facing an issue while creating an app in App Store using AppStoreConnect API using POST call: This is my ruby script: response = api_request( method: :post, path: "/v1/apps", token: token, body: { data: { type: 'apps', attributes: { name: APP_NAME, primaryLocale: LOCALE, sku: "SKU#{Time.now.to_i}", bundleId: BUNDLE_ID, platform: 'IOS' } } } ) It gives me below error: { "errors": [ { "id": "09b465fc-316f-47b4-9bc3-9c340cb966aa", "status": "403", "code": "FORBIDDEN_ERROR", "title": "The given operation is not allowed", "detail": "The resource 'apps' does not allow 'CREATE'. Allowed operations are: GET_COLLECTION, GET_INSTANCE, UPDATE" } ] } Did anyone was able to successfully create the app in App Store via AppStoreConnect API? Could you please help me identify the root cause for the above issue and provide some inputs so that I could work on resolving them and move forward in the deployment process. Appreciate your help in reviewing this. Thank you, Santosh
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Unbelievable: 2 App Store rejections, ZERO uses of our app's main feature. What would you do - appeal or resubmit?
I'm genuinely at a loss with Apple's App Review process. Our backend records show that across BOTH reviews, Apple's reviewers did not complete a SINGLE use of our app's core functionality. Not once. ZERO completed generations. For the latest review, our logs confirm Apple successfully logged in, but recorded ZERO generation requests and ZERO credits consumed. This isn't some minor feature. It's the entire foundation of our app. Our app fundamentally changes and becomes personalised as it's used. Without completing that process, you're essentially judging an incomplete product. Submission ID: 6a126514-9bb6-4d91-923c-bf29aacb1b68 Here's why this is so frustrating. We spent months deliberately building an app that offers functionality and a user experience fundamentally different from existing competitors. This wasn't another copycat app - avoiding that was central to its design from day one. We explained these differences extensively in our App Review notes. Yet Apple has rejected us TWICE under Guideline 4.3(b) — Design Spam. We even provided a narrated walkthrough demonstrating exactly what makes our app unique. Our video analytics show ZERO views. So we're being rejected for supposedly lacking originality, despite neither review producing a completed use of our main feature and no recorded views of our demonstration. After both rejections, we've received nothing but generic responses telling us to improve the app, without identifying a single specific problem. How are independent developers supposed to fix something when Apple won't explain what's wrong? We've now filed a formal appeal, which could take a month, with no visible queue position, progress updates or estimated timeframe. Meanwhile, we've already missed multiple planned marketing opportunities, and waiting could mean missing even more. We're not asking for guaranteed approval. We're asking for a fair review of what we've actually built. Has anyone else experienced this? What would you do? Wait for the appeal, hoping the App Review Board properly evaluates the app, even if it takes another month and we miss more deadlines? Withdraw the appeal and resubmit, hoping for a different reviewer, but risking another rejection without proper testing and further warnings against our developer account? I'd genuinely appreciate advice from anyone who's experienced something similar, especially those who've successfully appealed a 4.3(b) rejection. At this point, I genuinely don't know whether this is a reviewer misunderstanding, an automated rejection process, or something else entirely. But how can Apple determine that an app lacks originality when its defining functionality hasn't even been tested?
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"Bank key doesn't exist" when adding a Turkish bank account
I can't add my bank account in App Store Connect. I pick my bank from App Store Connect's own bank list, but at "Review Account Holder Address" the form fails with "Bank key doesn't exist" and nothing is saved. My bank details are correct. Finance case 22438070 has been open since September 24. I sent several follow-ups but got only the automatic reply. Thread 850196 reports the same error with other Turkish banks. Has anyone in Türkiye solved this? If someone at Apple sees this, could the case be passed to Finance?
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TestFlight broken for whole team after accepting Free Apps Agreement – builds auto-expire, installs fail, beta submission 422
New organization account. Since accepting the Free Apps Agreement on Oct 27, 2026, TestFlight stopped working for all our apps: All builds are marked Expired within days of upload, without anyone expiring them. Internal testers get "The requested app is not available or doesn't exist" when installing. External submission returns HTTP 422 ENTITY_UNPROCESSABLE (no sub-code) from /iris/v1/betaAppReviewSubmissions. TestFlight worked on Oct 21–22 (builds installed by testers). Membership and agreements are active; app metadata, privacy and export compliance are complete. App Apple ID: 6825263720 Developer Support case: 103012517274 Feedback: FB25359930 Could someone from Apple check whether our team's TestFlight beta contract needs to be re-linked? Thank you.
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App in “Waiting for Review” for 12 days — Apple ID 6776578116
Hello, Our submission has been in "Waiting for Review" since 15 October 2026 with no status change. App name: Healy 3 Apple ID: 6776578116 Submitted for review: 15 October 2026 Scheduled pre-order release: 18 October 2026 (already passed) Expedited review requested: 21 October 2026 Developer Support case: 103005950459 (23 October 2026) Current status: Waiting for Review There is nothing in Resolution Center, and we have received no requests for further information or documentation. The App Review Information section includes a demo account and video walkthroughs, as the app requires a paired Bluetooth device to complete onboarding. This is a business app, so approval is time-critical for us — and we have a further submission to follow. Could someone confirm whether this submission is progressing normally or whether it is held in an error state? If anything further is needed from us, we will provide it immediately. Thank you.
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iOS 1.0 stuck in "Waiting for Review" for 18 days. No reply to contact requests
Hello, I submitted my first app (iOS 1.0, iPad) on October 11. It has stayed in "Waiting for Review" since then with no messages in App Store Connect. So far I've checked that all agreements, tax and banking are active, and I've contacted App Review by email with no response. App Apple ID: 6804408335 Submission date: October 11, 2026 Could someone from Apple check whether something is blocking this submission, or tell me what else I should do? Thank you.
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3h
W-9 shown for single-member US LLC owned by a non-US individual — should be W-8BEN (disregarded entity)
Hello! I have a new organization-level Apple Developer account and I'm stuck on the Tax Forms step in App Store Connect (https://appstoreconnect.apple.com/business). The system is showing me U.S. Form W-9 as the only option, but in my case filling out a W-9 would be incorrect — and I'd appreciate guidance from anyone who has resolved this. My setup: I am a non-US individual (not a US citizen, not a US resident, never lived in the US). I am the sole owner of a single-member LLC registered in the US (set up via Firstbase specifically to distribute a mobile app). For US federal tax purposes, this LLC is a disregarded entity — it's not treated as a separate taxpayer from its owner. Why W-9 is not the correct form in my case: The IRS instructions for Form W-9 explicitly state: "If the owner of the disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9. This is the case even if the foreign person has a U.S. TIN." Form W-9 also requires me to certify, under penalty of perjury, that I am a US person — which I am not. The LLC itself doesn't certify anything on a W-9 because it's disregarded; the IRS looks through to the beneficial owner, who in my case is a foreign individual. The correct form for me should be W-8BEN (Certificate of Foreign Status of Beneficial Owner — Individuals). What I've already tried: I opened two support cases 4 days ago and have not received a substantive response yet: Apple Developer Support — Case ID: 20000112974233 Ack Tax / Tax category settings — Team ID: 7YYWN3MYCY, Case ID: 19944616 My questions: Has anyone in the same situation (non-US individual, sole owner of a US single-member LLC) successfully switched the tax form from W-9 to W-8BEN inside App Store Connect? If so, how? Is there a specific path in the Business / Tax Forms section to declare the beneficial owner as a foreign individual that I might be missing? Is there an escalation channel beyond the standard support cases for tax-form issues that are blocking onboarding? Thanks in advance for any pointers.
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3h
Receiving message "Unable to find a team with the given Team ID to which you belong" when trying to access Certificates Identifiers & Profiles page
When attempting to access the (Certificates Identifiers & Profiles) page, I receive the message "Unable to find a team with the given Team ID to which you belong". Even while set as a developer or as an admin I still receive the same message above.
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4h
App stuck in "Waiting for Review" for +6 days – first submission
Hello, My first app submission has been in "Waiting for Review" status for 6 days without any progress. App name: Kor: Buradayım Apple ID: 6826731517 Platform: iOS Version: 1.0 Case ID: 103011637471 All agreements are active, and all required metadata, privacy details and review information have been provided. I haven't received any messages from App Review. I contacted App Review through the Contact Us form 2 days ago but haven't received a response yet. Is there anything that could be blocking the review, or anything I should do on my side? Any help would be appreciated. Thank you!
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Stuck in "Waiting for Review" for 13 days after expedited review was accepted. Anyone else?
Hi all, I'm wondering if anyone else is seeing this right now, or has been through it before. I resubmitted my iOS app (version 1.0, with one In-App Purchase in the same submission) on October 16 after answering a Guideline 2.1 information request. I requested an expedited review the same day and it was accepted. It has now been 13 days, and both the app and the In-App Purchase are still in "Waiting for Review". Nothing in App Store Connect has changed since October 16, and there are no new messages from App Review. I've contacted Developer Support by email several times and once by phone. Their latest reply only confirmed that the expedited review was accepted and that the review "should begin shortly". For those who had a similar wait: How long did it take before the review actually started? Did anything help, such as contacting a different support topic, or cancelling and resubmitting? Or did it just start on its own eventually? I'd rather not cancel and resubmit unless that's known to help. Apple ID of the app, in case it's useful: 6809826557 Thanks.
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Which iPhone Duo screenshot orientations can/should I upload?
I'm trying to prepare my app for the iPhone Duo release. I'm now producing the screenshots for the Duo. Apple's guidance gives dimensions for folded and unfolded, but these dimensions are both different in height, so they would make them visually uneven on the App Store, which would undoubtedly be refused. My screenshots show the device on a coloured background. I have shots for both open landscape and closed portrait, but I'm unsure how to properly format them. Are there any examples that Apple have released for me to review?
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Getting error that bundle version is not high enough (which isn't true)
A couple months ago, I got an error when attempting to deploy our app to App Store Connect (see error further below). I used the CLI command xcrun altool --upload-app, and I was trying to upload a new version 1.0.26 build 0, when the previous uploaded version was 1.0.25 build 2 (so the new version is definitely a higher number). I later tried to upload a version 1.0.27 build 1, and that still failed. Note that I have an identical staging app, and I was able to go from 1.0.25 build 2 to 1.0.26 build 0 just fine there. And I have never had issues with version incrementation in the past for either our production or staging app. What could be going wrong here? Here are the error logs: 2026-04-30 23:18:19.430 ERROR: [ContentDelivery.Uploader.6000012404C0] The provided entity includes an attribute with a value that has already been used (-19232) The bundle version must be higher than the previously uploaded version: ‘0’. (ID: 71a9077b-807a-476c-b8a2-04cb8357bc32) NSUnderlyingError : The provided entity includes an attribute with a value that has already been used (-19241) The bundle version must be higher than the previously uploaded version. status : 409 detail : The bundle version must be higher than the previously uploaded version. Failed to upload archive at '[MyApp].ipa'. source : pointer : /data/attributes/cfBundleVersion id : 71a9077b-807a-476c-b8a2-04cb8357bc32 code : ENTITY_ERROR.ATTRIBUTE.INVALID.DUPLICATE title : The provided entity includes an attribute with a value that has already been used meta : previousBundleVersion : 0 previousBundleVersion : 0 iris-code : ENTITY_ERROR.ATTRIBUTE.INVALID.DUPLICATE 2026-04-30 23:18:19.431 ERROR: [altool.6000012404C0] Failed to upload package. 2026-04-30 23:18:19.431 ERROR: [altool.6000012404C0] The provided entity includes an attribute with a value that has already been used (-19232) The bundle version must be higher than the previously uploaded version: ‘0’. (ID: 71a9077b-807a-476c-b8a2-04cb8357bc32) NSUnderlyingError : The provided entity includes an attribute with a value that has already been used (-19241) The bundle version must be higher than the previously uploaded version. status : 409 detail : The bundle version must be higher than the previously uploaded version. source : pointer : /data/attributes/cfBundleVersion id : 71a9077b-807a-476c-b8a2-04cb8357bc32 code : ENTITY_ERROR.ATTRIBUTE.INVALID.DUPLICATE title : The provided entity includes an attribute with a value that has already been used meta : previousBundleVersion : 0 previousBundleVersion : 0 iris-code : ENTITY_ERROR.ATTRIBUTE.INVALID.DUPLICATE
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New app stuck in "Waiting for Review" after replying to Guideline 2.1 Information Needed
Hi everyone, My first app, Sort Rush: Package Factory (Apple ID: 6823296215), has been in "Waiting for Review" since October 17, 2026, and during this time I've made several attempts to move it forward: I replied to the "Guideline 2.1 - Information Needed - New App Submission" message on the same day, with a screen recording from a physical iPhone and all the requested information I submitted an expedited review request I used the Contact Us form to ask about the status (Case ID: 103005195582) Unfortunately, the status hasn't changed. I haven't cancelled or resubmitted the build, so I don't lose my place in the queue. The app is a simple offline puzzle game, rated 4+: no login, no user-generated content, no in-app purchases, only optional rewarded ads. I understand that new developer accounts need additional verification, but I'm not sure if anything else is needed from my side. I would really appreciate any help or suggestions on how to move the review forward. Thank you!
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First app stuck in "Waiting for Review" since October 13
Hello, Our first app, "Pizza Virus - Food Delivery" (Apple ID 6612290745), has been in "Waiting for Review" since October 13, 2026. Submission ID: ebbda6e3-893f-42b5-8398-0d7ee377695a Version 2.1.0, build 2.1.2 (3) This is a resubmission that fixes the launch crash App Review reported on October 6 (Guideline 2.1(a)). We added a UIApplicationSceneManifest and a SceneDelegate. We later found that the updated Program License Agreement (issued October 14) and our Free Apps Agreement were only accepted on October 23, which may have held the submission. Both are now active, and the Digital Services Act declaration is completed. We requested an expedited review and opened support case 103008067614, but have not received a response. Could App Review please confirm whether the submission is now in the review queue, or whether anything else is needed from us? Thank you.
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App stuck in "Waiting for Review" since October 13 – anyone else?
Hi everyone, I submitted my iOS app (Hatırlatıcım) for review on October 13, and it's still showing "Waiting for Review" today, October 26. It's been almost two weeks now, and the status hasn't changed at all. I haven't received any emails or requests for additional information from Apple either. I contacted Developer Support on October 19, but haven't heard back from them yet. I've seen a few other developers mentioning similar delays recently, so I'm wondering if this is a general issue with App Store reviews right now. Has anyone who submitted an app around October 13–14 had theirs reviewed yet? I'm also not sure if I should just keep waiting or if there's anything else I can do at this point. Thanks!
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New app stuck in “Waiting for Review” since Oct 20 after age-rating fix (expedite requested)
Hello, My new app, feenixOS – all in one (Apple ID 6805282368), version 1.0 (build 125), has been in “Waiting for Review” since October 20, 2026. Submission ID: cd0e6349-4f24-4eb7-bdae-9a0a9f5a5989 Timeline: Oct 20, 10:28 AM: an automated message said the submission could not be reviewed because the age rating indicated simulated gambling (I’m an individual developer). The app has no simulated gambling. I corrected the age rating the same morning (it now shows 12+, no gambling) and resubmitted at 11:30 AM. Since then it has stayed in Waiting for Review with no messages. What I’ve done: called Developer Support twice (they noted it was blocking my business) and submitted an expedited review request on Oct 28. There’s no reply option in App Store Connect while it’s waiting. Could someone from App Review confirm the submission is in the queue normally, and that nothing is still holding it (for example, a hold left over from the automated rating check)? I’d rather not withdraw and resubmit and lose my place. Thank you for any help.
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App "In Review" since September 24 (4 weeks), two support cases with no update
Our iOS app has been sitting in "In Review" for four weeks and we have not been able to get a status update through any channel, so I'm posting here in case someone from App Review can take a look. App: Epocra, iOS, version 1.0, build 268 Apple ID: 6813697639 Status: In Review since September 24, as Developer Support confirmed on October 1 Timeline Sept 22: build 267 rejected under 2.1(a), a launch crash on iPad Air running iPadOS 27. Fixed the same day and resubmitted as build 268. Sept 22: a reviewer signed in to the demo account that evening. No activity since. Sept 28: opened a status request through Contact Us, case 102979044954. On Oct 1 Developer Support replied that the review was "outside of our normal timeframe" and that the review team had been notified. Nothing since. Oct 5: second status request, case 102986888342. Acknowledgement only. Oct 9: replied in the App Review message thread for the submission citing both cases. No response. We have not changed anything on the submission while it is in review so we don't reset the queue. The app is a business phone app (CallKit and PushKit VoIP with server-side call recording and a consent screen on first launch). The review notes include a demo account, a walkthrough video, and a phone number the reviewer can call to test inbound calls. Is there anything else we should be doing to get this looked at, or can someone from App Review check on it? Happy to provide anything that would help.
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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Views
8.1k
Activity
Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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3.0k
Activity
Jun ’26
frustrated and stuck! Enrollment Stuck Under Review - Please contact us to continue (Case ID: 103006700501)
Hello, My Apple Developer Program enrollment has been stuck on "Review Under - Please contact us to continue" for a while now. I have already submitted the support form multiple times, but I have not received any response or update yet. Furthermore, since I am operating from Pakistan, the standard "Call Back" phone support option is completely unavailable/greyed out in my region, leaving me with no direct way to contact the team. I have already provided all my verified identity information during the initial process. Could an Apple admin or support specialist please look into this case or escalate it to the enrollment verification team? Case ID: 103006700501 Any help to clear this roadblock would be highly appreciated. Thank you! Hoping to get some guidance from Quinn the Eskimo or any other Apple Admin on this issue.
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1
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41
Activity
22m
Membership renewed and active, but App Store Connect has no contract ("Membership Expired") and blocks all uploads
I renewed my Apple Developer Program membership on September 10, 2026 (individual, Team ID BK55WWJZJ7, I am the Account Holder). The developer portal shows the team and the membership as active until September 11, 2027, and the Program License Agreement v5032 as accepted on October 21, 2026. Accepting it again returns "You have already accepted the current agreement." App Store Connect (provider 127836135) still shows "Developer Program Membership Expired". My App Store Connect user detail reports hasContractInfo: false, and the Agreements page returns "User is not authorized" even though I have the Account Holder, Legal and Admin roles. Creating an app fails with "App Store Connect has agreement updates that must be resolved". Uploading a build to an existing app fails with "A required Apple agreement is missing or has expired". It looks like the free apps agreement was never reinstated in App Store Connect after my renewal. Email support has not responded and phone support shows as unavailable. Could someone at Apple please restore the contract for provider 127836135?
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0
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26
Activity
38m
Create app in Appstore using AppStoreConnect API is giving an error.
Hello Apple Developer Team, I've followed the AppStoreConnect API documentation and created the following: I've created a API Key in App store > Integrations > Teams key, gave the role as admin. Created a valid JWT token When fetching the GET v1/apps, I can see the list of apps. Also I was able to make GET v1/users as well successfully. I've the valid bundle Id and capabilities enabled in the developer portal. Facing an issue while creating an app in App Store using AppStoreConnect API using POST call: This is my ruby script: response = api_request( method: :post, path: "/v1/apps", token: token, body: { data: { type: 'apps', attributes: { name: APP_NAME, primaryLocale: LOCALE, sku: "SKU#{Time.now.to_i}", bundleId: BUNDLE_ID, platform: 'IOS' } } } ) It gives me below error: { "errors": [ { "id": "09b465fc-316f-47b4-9bc3-9c340cb966aa", "status": "403", "code": "FORBIDDEN_ERROR", "title": "The given operation is not allowed", "detail": "The resource 'apps' does not allow 'CREATE'. Allowed operations are: GET_COLLECTION, GET_INSTANCE, UPDATE" } ] } Did anyone was able to successfully create the app in App Store via AppStoreConnect API? Could you please help me identify the root cause for the above issue and provide some inputs so that I could work on resolving them and move forward in the deployment process. Appreciate your help in reviewing this. Thank you, Santosh
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3
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1.2k
Activity
1h
Unbelievable: 2 App Store rejections, ZERO uses of our app's main feature. What would you do - appeal or resubmit?
I'm genuinely at a loss with Apple's App Review process. Our backend records show that across BOTH reviews, Apple's reviewers did not complete a SINGLE use of our app's core functionality. Not once. ZERO completed generations. For the latest review, our logs confirm Apple successfully logged in, but recorded ZERO generation requests and ZERO credits consumed. This isn't some minor feature. It's the entire foundation of our app. Our app fundamentally changes and becomes personalised as it's used. Without completing that process, you're essentially judging an incomplete product. Submission ID: 6a126514-9bb6-4d91-923c-bf29aacb1b68 Here's why this is so frustrating. We spent months deliberately building an app that offers functionality and a user experience fundamentally different from existing competitors. This wasn't another copycat app - avoiding that was central to its design from day one. We explained these differences extensively in our App Review notes. Yet Apple has rejected us TWICE under Guideline 4.3(b) — Design Spam. We even provided a narrated walkthrough demonstrating exactly what makes our app unique. Our video analytics show ZERO views. So we're being rejected for supposedly lacking originality, despite neither review producing a completed use of our main feature and no recorded views of our demonstration. After both rejections, we've received nothing but generic responses telling us to improve the app, without identifying a single specific problem. How are independent developers supposed to fix something when Apple won't explain what's wrong? We've now filed a formal appeal, which could take a month, with no visible queue position, progress updates or estimated timeframe. Meanwhile, we've already missed multiple planned marketing opportunities, and waiting could mean missing even more. We're not asking for guaranteed approval. We're asking for a fair review of what we've actually built. Has anyone else experienced this? What would you do? Wait for the appeal, hoping the App Review Board properly evaluates the app, even if it takes another month and we miss more deadlines? Withdraw the appeal and resubmit, hoping for a different reviewer, but risking another rejection without proper testing and further warnings against our developer account? I'd genuinely appreciate advice from anyone who's experienced something similar, especially those who've successfully appealed a 4.3(b) rejection. At this point, I genuinely don't know whether this is a reviewer misunderstanding, an automated rejection process, or something else entirely. But how can Apple determine that an app lacks originality when its defining functionality hasn't even been tested?
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7
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306
Activity
1h
"Bank key doesn't exist" when adding a Turkish bank account
I can't add my bank account in App Store Connect. I pick my bank from App Store Connect's own bank list, but at "Review Account Holder Address" the form fails with "Bank key doesn't exist" and nothing is saved. My bank details are correct. Finance case 22438070 has been open since September 24. I sent several follow-ups but got only the automatic reply. Thread 850196 reports the same error with other Turkish banks. Has anyone in Türkiye solved this? If someone at Apple sees this, could the case be passed to Finance?
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0
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19
Activity
1h
TestFlight broken for whole team after accepting Free Apps Agreement – builds auto-expire, installs fail, beta submission 422
New organization account. Since accepting the Free Apps Agreement on Oct 27, 2026, TestFlight stopped working for all our apps: All builds are marked Expired within days of upload, without anyone expiring them. Internal testers get "The requested app is not available or doesn't exist" when installing. External submission returns HTTP 422 ENTITY_UNPROCESSABLE (no sub-code) from /iris/v1/betaAppReviewSubmissions. TestFlight worked on Oct 21–22 (builds installed by testers). Membership and agreements are active; app metadata, privacy and export compliance are complete. App Apple ID: 6825263720 Developer Support case: 103012517274 Feedback: FB25359930 Could someone from Apple check whether our team's TestFlight beta contract needs to be re-linked? Thank you.
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0
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11
Activity
3h
App in “Waiting for Review” for 12 days — Apple ID 6776578116
Hello, Our submission has been in "Waiting for Review" since 15 October 2026 with no status change. App name: Healy 3 Apple ID: 6776578116 Submitted for review: 15 October 2026 Scheduled pre-order release: 18 October 2026 (already passed) Expedited review requested: 21 October 2026 Developer Support case: 103005950459 (23 October 2026) Current status: Waiting for Review There is nothing in Resolution Center, and we have received no requests for further information or documentation. The App Review Information section includes a demo account and video walkthroughs, as the app requires a paired Bluetooth device to complete onboarding. This is a business app, so approval is time-critical for us — and we have a further submission to follow. Could someone confirm whether this submission is progressing normally or whether it is held in an error state? If anything further is needed from us, we will provide it immediately. Thank you.
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3
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0
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126
Activity
3h
iOS 1.0 stuck in "Waiting for Review" for 18 days. No reply to contact requests
Hello, I submitted my first app (iOS 1.0, iPad) on October 11. It has stayed in "Waiting for Review" since then with no messages in App Store Connect. So far I've checked that all agreements, tax and banking are active, and I've contacted App Review by email with no response. App Apple ID: 6804408335 Submission date: October 11, 2026 Could someone from Apple check whether something is blocking this submission, or tell me what else I should do? Thank you.
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0
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9
Activity
3h
W-9 shown for single-member US LLC owned by a non-US individual — should be W-8BEN (disregarded entity)
Hello! I have a new organization-level Apple Developer account and I'm stuck on the Tax Forms step in App Store Connect (https://appstoreconnect.apple.com/business). The system is showing me U.S. Form W-9 as the only option, but in my case filling out a W-9 would be incorrect — and I'd appreciate guidance from anyone who has resolved this. My setup: I am a non-US individual (not a US citizen, not a US resident, never lived in the US). I am the sole owner of a single-member LLC registered in the US (set up via Firstbase specifically to distribute a mobile app). For US federal tax purposes, this LLC is a disregarded entity — it's not treated as a separate taxpayer from its owner. Why W-9 is not the correct form in my case: The IRS instructions for Form W-9 explicitly state: "If the owner of the disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9. This is the case even if the foreign person has a U.S. TIN." Form W-9 also requires me to certify, under penalty of perjury, that I am a US person — which I am not. The LLC itself doesn't certify anything on a W-9 because it's disregarded; the IRS looks through to the beneficial owner, who in my case is a foreign individual. The correct form for me should be W-8BEN (Certificate of Foreign Status of Beneficial Owner — Individuals). What I've already tried: I opened two support cases 4 days ago and have not received a substantive response yet: Apple Developer Support — Case ID: 20000112974233 Ack Tax / Tax category settings — Team ID: 7YYWN3MYCY, Case ID: 19944616 My questions: Has anyone in the same situation (non-US individual, sole owner of a US single-member LLC) successfully switched the tax form from W-9 to W-8BEN inside App Store Connect? If so, how? Is there a specific path in the Business / Tax Forms section to declare the beneficial owner as a foreign individual that I might be missing? Is there an escalation channel beyond the standard support cases for tax-form issues that are blocking onboarding? Thanks in advance for any pointers.
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24
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9
Views
3.3k
Activity
3h
Receiving message "Unable to find a team with the given Team ID to which you belong" when trying to access Certificates Identifiers & Profiles page
When attempting to access the (Certificates Identifiers & Profiles) page, I receive the message "Unable to find a team with the given Team ID to which you belong". Even while set as a developer or as an admin I still receive the same message above.
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8
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0
Views
2.3k
Activity
4h
App stuck in "Waiting for Review" for +6 days – first submission
Hello, My first app submission has been in "Waiting for Review" status for 6 days without any progress. App name: Kor: Buradayım Apple ID: 6826731517 Platform: iOS Version: 1.0 Case ID: 103011637471 All agreements are active, and all required metadata, privacy details and review information have been provided. I haven't received any messages from App Review. I contacted App Review through the Contact Us form 2 days ago but haven't received a response yet. Is there anything that could be blocking the review, or anything I should do on my side? Any help would be appreciated. Thank you!
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1
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29
Activity
4h
Stuck in "Waiting for Review" for 13 days after expedited review was accepted. Anyone else?
Hi all, I'm wondering if anyone else is seeing this right now, or has been through it before. I resubmitted my iOS app (version 1.0, with one In-App Purchase in the same submission) on October 16 after answering a Guideline 2.1 information request. I requested an expedited review the same day and it was accepted. It has now been 13 days, and both the app and the In-App Purchase are still in "Waiting for Review". Nothing in App Store Connect has changed since October 16, and there are no new messages from App Review. I've contacted Developer Support by email several times and once by phone. Their latest reply only confirmed that the expedited review was accepted and that the review "should begin shortly". For those who had a similar wait: How long did it take before the review actually started? Did anything help, such as contacting a different support topic, or cancelling and resubmitting? Or did it just start on its own eventually? I'd rather not cancel and resubmit unless that's known to help. Apple ID of the app, in case it's useful: 6809826557 Thanks.
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3
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2
Views
214
Activity
4h
Which iPhone Duo screenshot orientations can/should I upload?
I'm trying to prepare my app for the iPhone Duo release. I'm now producing the screenshots for the Duo. Apple's guidance gives dimensions for folded and unfolded, but these dimensions are both different in height, so they would make them visually uneven on the App Store, which would undoubtedly be refused. My screenshots show the device on a coloured background. I have shots for both open landscape and closed portrait, but I'm unsure how to properly format them. Are there any examples that Apple have released for me to review?
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2
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0
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313
Activity
16h
Getting error that bundle version is not high enough (which isn't true)
A couple months ago, I got an error when attempting to deploy our app to App Store Connect (see error further below). I used the CLI command xcrun altool --upload-app, and I was trying to upload a new version 1.0.26 build 0, when the previous uploaded version was 1.0.25 build 2 (so the new version is definitely a higher number). I later tried to upload a version 1.0.27 build 1, and that still failed. Note that I have an identical staging app, and I was able to go from 1.0.25 build 2 to 1.0.26 build 0 just fine there. And I have never had issues with version incrementation in the past for either our production or staging app. What could be going wrong here? Here are the error logs: 2026-04-30 23:18:19.430 ERROR: [ContentDelivery.Uploader.6000012404C0] The provided entity includes an attribute with a value that has already been used (-19232) The bundle version must be higher than the previously uploaded version: ‘0’. (ID: 71a9077b-807a-476c-b8a2-04cb8357bc32) NSUnderlyingError : The provided entity includes an attribute with a value that has already been used (-19241) The bundle version must be higher than the previously uploaded version. status : 409 detail : The bundle version must be higher than the previously uploaded version. Failed to upload archive at '[MyApp].ipa'. source : pointer : /data/attributes/cfBundleVersion id : 71a9077b-807a-476c-b8a2-04cb8357bc32 code : ENTITY_ERROR.ATTRIBUTE.INVALID.DUPLICATE title : The provided entity includes an attribute with a value that has already been used meta : previousBundleVersion : 0 previousBundleVersion : 0 iris-code : ENTITY_ERROR.ATTRIBUTE.INVALID.DUPLICATE 2026-04-30 23:18:19.431 ERROR: [altool.6000012404C0] Failed to upload package. 2026-04-30 23:18:19.431 ERROR: [altool.6000012404C0] The provided entity includes an attribute with a value that has already been used (-19232) The bundle version must be higher than the previously uploaded version: ‘0’. (ID: 71a9077b-807a-476c-b8a2-04cb8357bc32) NSUnderlyingError : The provided entity includes an attribute with a value that has already been used (-19241) The bundle version must be higher than the previously uploaded version. status : 409 detail : The bundle version must be higher than the previously uploaded version. source : pointer : /data/attributes/cfBundleVersion id : 71a9077b-807a-476c-b8a2-04cb8357bc32 code : ENTITY_ERROR.ATTRIBUTE.INVALID.DUPLICATE title : The provided entity includes an attribute with a value that has already been used meta : previousBundleVersion : 0 previousBundleVersion : 0 iris-code : ENTITY_ERROR.ATTRIBUTE.INVALID.DUPLICATE
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2
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0
Views
861
Activity
18h
New app stuck in "Waiting for Review" after replying to Guideline 2.1 Information Needed
Hi everyone, My first app, Sort Rush: Package Factory (Apple ID: 6823296215), has been in "Waiting for Review" since October 17, 2026, and during this time I've made several attempts to move it forward: I replied to the "Guideline 2.1 - Information Needed - New App Submission" message on the same day, with a screen recording from a physical iPhone and all the requested information I submitted an expedited review request I used the Contact Us form to ask about the status (Case ID: 103005195582) Unfortunately, the status hasn't changed. I haven't cancelled or resubmitted the build, so I don't lose my place in the queue. The app is a simple offline puzzle game, rated 4+: no login, no user-generated content, no in-app purchases, only optional rewarded ads. I understand that new developer accounts need additional verification, but I'm not sure if anything else is needed from my side. I would really appreciate any help or suggestions on how to move the review forward. Thank you!
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4
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0
Views
375
Activity
19h
First app stuck in "Waiting for Review" since October 13
Hello, Our first app, "Pizza Virus - Food Delivery" (Apple ID 6612290745), has been in "Waiting for Review" since October 13, 2026. Submission ID: ebbda6e3-893f-42b5-8398-0d7ee377695a Version 2.1.0, build 2.1.2 (3) This is a resubmission that fixes the launch crash App Review reported on October 6 (Guideline 2.1(a)). We added a UIApplicationSceneManifest and a SceneDelegate. We later found that the updated Program License Agreement (issued October 14) and our Free Apps Agreement were only accepted on October 23, which may have held the submission. Both are now active, and the Digital Services Act declaration is completed. We requested an expedited review and opened support case 103008067614, but have not received a response. Could App Review please confirm whether the submission is now in the review queue, or whether anything else is needed from us? Thank you.
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2
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0
Views
194
Activity
20h
App stuck in "Waiting for Review" since October 13 – anyone else?
Hi everyone, I submitted my iOS app (Hatırlatıcım) for review on October 13, and it's still showing "Waiting for Review" today, October 26. It's been almost two weeks now, and the status hasn't changed at all. I haven't received any emails or requests for additional information from Apple either. I contacted Developer Support on October 19, but haven't heard back from them yet. I've seen a few other developers mentioning similar delays recently, so I'm wondering if this is a general issue with App Store reviews right now. Has anyone who submitted an app around October 13–14 had theirs reviewed yet? I'm also not sure if I should just keep waiting or if there's anything else I can do at this point. Thanks!
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2
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1
Views
65
Activity
20h
New app stuck in “Waiting for Review” since Oct 20 after age-rating fix (expedite requested)
Hello, My new app, feenixOS – all in one (Apple ID 6805282368), version 1.0 (build 125), has been in “Waiting for Review” since October 20, 2026. Submission ID: cd0e6349-4f24-4eb7-bdae-9a0a9f5a5989 Timeline: Oct 20, 10:28 AM: an automated message said the submission could not be reviewed because the age rating indicated simulated gambling (I’m an individual developer). The app has no simulated gambling. I corrected the age rating the same morning (it now shows 12+, no gambling) and resubmitted at 11:30 AM. Since then it has stayed in Waiting for Review with no messages. What I’ve done: called Developer Support twice (they noted it was blocking my business) and submitted an expedited review request on Oct 28. There’s no reply option in App Store Connect while it’s waiting. Could someone from App Review confirm the submission is in the queue normally, and that nothing is still holding it (for example, a hold left over from the automated rating check)? I’d rather not withdraw and resubmit and lose my place. Thank you for any help.
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0
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0
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66
Activity
20h
App "In Review" since September 24 (4 weeks), two support cases with no update
Our iOS app has been sitting in "In Review" for four weeks and we have not been able to get a status update through any channel, so I'm posting here in case someone from App Review can take a look. App: Epocra, iOS, version 1.0, build 268 Apple ID: 6813697639 Status: In Review since September 24, as Developer Support confirmed on October 1 Timeline Sept 22: build 267 rejected under 2.1(a), a launch crash on iPad Air running iPadOS 27. Fixed the same day and resubmitted as build 268. Sept 22: a reviewer signed in to the demo account that evening. No activity since. Sept 28: opened a status request through Contact Us, case 102979044954. On Oct 1 Developer Support replied that the review was "outside of our normal timeframe" and that the review team had been notified. Nothing since. Oct 5: second status request, case 102986888342. Acknowledgement only. Oct 9: replied in the App Review message thread for the submission citing both cases. No response. We have not changed anything on the submission while it is in review so we don't reset the queue. The app is a business phone app (CallKit and PushKit VoIP with server-side call recording and a consent screen on first launch). The review notes include a demo account, a walkthrough video, and a phone number the reviewer can call to test inbound calls. Is there anything else we should be doing to get this looked at, or can someone from App Review check on it? Happy to provide anything that would help.
Replies
11
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3
Views
697
Activity
21h