App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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2.1k
Jun ’26
Developer account suspended despite submitting documents
Hello everyone, I'm going through a very stressful situation at the moment. TL;DR: Apple blocked my developer account and won't let me renew it. I complied with every request. I sent every document on time. I did nothing wrong. Team ID: QHC9NAUWK3 My membership expires on August 24. If this isn't resolved soon, my apps will be removed from the App Store, and I will lose my entire income. I enrolled in the Apple Developer Program in August 2025. Since then, I've been dedicated to building apps for the App Store full-time. On June 30, 2026, I received an email from Apple requesting documents to confirm my identity. If I didn't provide them within two weeks, my developer account would be suspended. I provided all the required documents on July 1. I received an automated email confirming that the documents were received and that I should hear back within two days. I never did. Two weeks later, my developer account was suspended. No warnings, no emails, nothing. I opened a support case with Apple. After receiving no response for four days, I got on a call with an Apple advisor. They told me that Apple had never received my documents. Weird, considering I have a confirmation email from Apple proving that wasn't the case. The case was escalated to the Operations team. A week went by without a response. I sent a follow-up email. Five more days went by without a response. I sent another email explaining that my membership expires soon and that I can't renew it. I kept receiving the same template response: "This may take an undetermined amount of time. We can't let you renew your membership during this time. The case is with another team, and we can't do anything else." Apple broke my account and blocked me from renewing it. A few more emails went back and forth without any progress. On August 12, I had another call with a senior Apple advisor. They looked over my case and mentioned that the situation was strange and that the review was taking unusually long. They acknowledged that I had provided everything and that this wasn't my fault. They then "re-escalated" the case to the Operations team. I am quite desperate at the moment. I don't know what else to do. It sucks to lose everything I dedicated the past year of my life to building. I found several other people on the forums dealing with similar problems. More than 50,000 people have read my story on X, and many have shown their support. Apple's own timelines no longer make sense. If they can't verify someone's documents within two weeks, it should at least not disable that person's account.
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Unable to submit app with subscriptions for review
I submitted my app, PerkPulse, for review and it got rejected due to EULA agreement not being in app description, and for the subscriptions not being attached to the subscription. Currently, when I try to submit my app and two subscriptions, I get the error, "There are errors with one or more of your items. To fix them, you need to remove the items and add them again to your submission." and it highlights one of my subscriptions. This is very frustrating and is blocking me from submitting my app for review. PerkPulse Pro Annually - product ID: app.perkpulse.mobile.pro_annual_v3 PerkPulse Pro Month - product ID: app.perkpulse.mobile.pro_monthly_v3 When I open the subscription group, it shows as "In Review", but I do not see any option for removing it from review so that I can attach my subscriptions. I have also had a phone call with apple support and could not get the issue resolved. I have: Deleted and recreated the subscriptions Checked all input fields, agreements to sign, etc. and cannot find an empty field Removed and re-added the subscriptions to draft submission Please any help would be appreciated.
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TestFlight falsely says "must renew membership" (account is fully paid through 2027)
App: AI RunCoach — App ID 6782097197, bundle ID com.airuncoach.app, Team ID 4N3X74Y2LF When adding a new build to our External Testing group, TestFlight shows: "Before you can use TestFlight to distribute beta builds of your app, you must renew your Apple Developer Program membership." Our membership is not expired: the Membership Details page shows renewal date 20 June 2027, auto-renew ON, and the €99 fee already paid. We've also checked Agreements, Tax, and Banking — nothing shows as pending or requiring action anywhere. In the meantime, our app has been stuck in "In Review" status since August 3, and TestFlight installations also seem to be blocked. A request for an expedited review produced no result, and a request for a phone consultation did not lead to any contact either. Did anyone else experience this, and could someone advise on how to contact Apple about this? Thanks in advance for any pointers.
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Can't submit IAP for review
Looking for some advice to get past a road block submitting a macOS app for review with an In-App Purchase. The IAP is a non-consumable one time purchase that will unlock additional features. I've submitted a new version of the app but when I try to attache the IAP I get a warning: Unable to Submit for Review Your first non-consumable in-app purchase must be submitted with a new app version. Anyone able to shed some light? This is my first attempt at attaching an IAP and I'm stumped. Thanks, in advance.
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Waiting for review
Hello, my first submission for a new app has been in "Waiting for Review" for 12 days, with no status change and no message in App Store Connect. Details: App Apple ID: 6790097966 Version: 1.0 (build 7) Submitted: August 2, 2026 Submission ID: ea22d38a-1444-450e-b335-83d4628d6829 Current status: Waiting for Review (never moved to In Review) There is no rejection, no request for additional information, and nothing in the Resolution Center. Review notes include everything needed to test the app. I also completed an outstanding Digital Services Act trader declaration on my account on 12 August, in case that was blocking the submission although is a free app, but there has been no change since. Is there anything on my side that could be holding this submission in the queue, or is this the current backlog? Any guidance would be appreciated. Thank you.
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Its been many days since i have submitted my app for review and still no asnwer
On 4 august i submitted the first ever v1 build of my app of review in app store connect and 10 days later i end up rejecting my because there was no response and status was still "Waiting for review", so i reject that build, did 1-2 changes on my mobile app's code and re-submitted again on 14 August, and still no asnwer or no status change (status is still on "Waiting for Review"). Are there any big queues currently for mobile app reviewing?
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App Store Connect still shows “Developer Program Membership Expired” one week after renewal
Hello, I renewed my Apple Developer Program membership on July 29, 2026. The payment was successfully processed, I received the invoice and renewal confirmation, and the Apple Developer website shows that my membership is active. For approximately one week, App Store Connect has continued to display this error: Developer Program Membership Expired Your membership has expired, and your apps have been removed from the App Store until you renew your membership. To renew, a user with the Account Holder role must sign in and renew the membership on the Apple Developer website. Because of this incorrect status, I cannot submit apps, and App Store Connect states that my existing apps have been removed from the App Store. I have contacted Apple Developer Support multiple times. I received two responses, but neither addressed the App Store Connect membership-status issue. The renewal itself is already complete; the problem appears to be a synchronization issue between the Apple Developer portal and App Store Connect. Has anyone experienced this situation? How long did synchronization take, and was there a specific support team or escalation path that resolved it? Any advice would be appreciated.
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iOS 1.0 in "Waiting for Review" for 7 days — first submission, with subscriptions
My first app submission has been sitting in "Waiting for Review" for seven days, and I would like to ask whether something is stuck on Apple's side. App: Rhyme Notes (Apple ID 6798802252) Submitted: August 9, 2026 at 6:55 PM Submission ID: 890bc26f-aa76-4a4c-89cb-b654cf5b1817 Items: iOS App 1.0 (build 4), one subscription group, two auto-renewable subscriptions Support Case: 20000138991260 All four items still show "Waiting for Review". None have moved to "In Review", none are flagged, and I have received no messages in App Store Connect. Everything on my side is complete and verified: the Paid Applications Agreement, bank account and tax forms are all Active; the version metadata, screenshots and age rating are complete; the app requires no sign-in, and my review notes explain that all functionality runs on-device and offline. Is there anything I can do here, or is this simply queue time? Any guidance would be appreciated.
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Submission stuck — unable to resubmit after removing from review
I removed version 21.0 (build 23.0/25) from the review queue 3 days ago because I needed to submit an updated build. Since then, every attempt to resubmit gives this error: "You've reached the maximum number of submissions allowed in review for this platform. To submit another, wait until one of your existing submissions has been reviewed or remove one from review." The App Review page still shows the submission as stuck/processing, and it hasn't cleared after 3 days. I already opened a support ticket but haven't heard back yet. Has anyone else run into a submission stuck in a "cancellation in progress" state for this long? Is there anything else I can do besides wait for support to manually clear it? App: Nexora AI Version: 21.0 Build: 25.0 Any guidance appreciated, this is blocking a time-sensitive release. #App Store Connect, #AppSubmission, #AppReview
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App stuck in Ready for Review state
Last week I've submitted a new update for review doing the standard procedure for iOS, Mac and Vision. When submitting them both the Mac and Vision App switched to Waiting for Review state but the iOS one got stuck in Ready for Review state. I've tried a few times canceling the submission and submitting again and it always gets stuck in the "Ready for Review" state. Under the App Review section shows as Waiting for Review but on the general page shows Ready for Review. I've tried using the App Store Connect the API and the same thing happens. Any suggestions how to fix this?
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Added iOS app to existing macOS app as Universal Purchase, but iOS App Store wants me to pay again — originally used promo code
Has anyone run into this with Universal Purchase when adding an iOS version to an existing macOS app? I have a paid macOS app that has been on the App Store for a while. I recently added an iOS version using Add Platform on the existing app in App Store Connect. The iOS version was approved and went live this morning. Everything appears to be set up as a Universal Purchase. Both versions are on the same App Store Connect submission page, they share the same App ID, and using Get Link in App Store Connect gives me the same App Store URL for both versions. Here’s the odd part. I previously downloaded the macOS version using one of my own App Store promo codes. That redemption is still in my Apple purchase history and shows as a $0.00 purchase. I’m using the same Apple Account on my iPhone, but when I view the app in the iOS App Store it shows the $4.99 purchase button instead of letting me download it as an existing owner. Apple’s documentation says an app downloaded using a promo code functions as if it were purchased, so I would have expected that purchase to carry over when the iOS version became part of the Universal Purchase. Has anyone specifically dealt with this situation? Do old promo-code redemptions not qualify for a platform that gets added later, or is there sometimes a delay before the Universal Purchase entitlement carries over to the newly added platform? I’d especially like to hear from anyone who has added iOS to an existing paid macOS app and had existing customers carry over to the new version. Thanks in advance!!
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Removing external testers caused all TestFlight builds to expire, followed by BETA_CONTRACT_MISSING
Hello, I am experiencing a serious TestFlight issue that began immediately after I removed some testers from an External Testing group. Right after removing those external testers, all existing TestFlight builds for my app were suddenly marked as Expired, even though they were still within the normal 90-day TestFlight validity period. I did not manually expire any build. Removing an external tester should only revoke that tester’s access and should not affect the status of any TestFlight build. After the mass expiration, I uploaded a replacement build. The new build uploaded and processed successfully in App Store Connect, but I could not add or submit it for External TestFlight Beta App Review. App Store Connect incorrectly displays the following message: Before you can use TestFlight to distribute beta builds of your app, you must renew your Apple Developer Program membership. However, my account currently shows: Account type: Individual — Account Holder Apple Developer Program membership: Active Apple Developer Program License Agreement: Accepted Free Apps Agreement: Active No pending Apple Developer Program agreements Replacement build uploaded and processed successfully I inspected the failed App Store Connect network request and found the actual backend error: POST /iris/v1/betaAppReviewSubmissions HTTP 422 Unprocessable Content { "errors": [ { "status": "422", "code": "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title": "Beta contract is missing for the app.", "detail": "Beta Contract is missing." } ] } The exact sequence was: External testers were removed from the External Testing group. All existing TestFlight builds suddenly became Expired. A replacement build uploaded and processed successfully. The build could not be submitted for External Beta App Review. The backend returned ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING. I have found reports from other developers describing the same sequence after removing external testers, including all TestFlight builds unexpectedly expiring and TestFlight distribution no longer working. This appears to be an account or team-level TestFlight backend issue in which the Beta Contract or distribution state becomes detached after modifying external testers. I have already contacted Apple Developer Support and provided the private account, app, request, and error identifiers through my support case. Could an Apple engineer please confirm whether this is a known backend issue and whether the TestFlight Beta Contract needs to be re-provisioned or re-attached? Has anyone else experienced this exact issue after removing external testers? If Apple resolved it, what action was required on the backend? Thank you.
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App Store Connect not enabled 50+ hours after organization enrollment activated - "Your Apple Account isn't enabled for App Store Connect"
Hi, our organization's Apple Developer Program enrollment was recently completed, but App Store Connect access has never been provisioned, and I'd appreciate help escalating this. Timeline: Organization enrollment verified and completed; "Welcome to the Apple Developer Program" email received more than 50 hours ago Membership shows as active on developer.apple.com under the correct team Apple Developer Agreement accepted; Apple Developer Program License Agreement accepted on August 11, 2026 - no pending agreements are shown on the account page I am the Account Holder, signing in with the same Apple Account that was used to enroll the organization Despite this, signing in at appstoreconnect.apple.com consistently returns: "Your Apple Account isn't enabled for App Store Connect." What I've already tried: signing out of both developer.apple.com and App Store Connect and signing back in via a private/incognito window, different browsers, and navigating to App Store Connect from the developer account page. The error is unchanged. I contacted Apple Developer Support by email (no phone option is available in my region) and am waiting on a reply - case number: 20000135517368 This looks like the known issue where App Store Connect provisioning doesn't trigger for a new organization enrollment. Could someone from Apple take a look or advise how to get the provisioning kicked off manually? Happy to provide the Team ID privately if needed.
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StoneEx iOS app stuck in “Waiting for Review” for almost two weeks — no response from Developer Support
Hello, Our StoneEx iOS app (Apple ID 6782465590) was submitted for App Review on August 2, 2026 and has remained in “Waiting for Review” for almost two weeks without any change in status. We have contacted Apple Developer Support multiple times. Our existing support case is: Case ID: 20000133276837 So far, we have received only confirmations that our requests were received, but no substantive response or status update. We have also made repeated attempts to contact Developer Support by phone, including extended hold times, without reaching a specialist. There are no messages in Resolution Center, and we have not received any request for additional information or indication that something is missing from the submission. Could someone from Apple please check whether this submission or support case is stuck and, if appropriate, escalate Case ID 20000133276837 to the relevant App Review or Developer Support team? App: StoneEx Platform: iOS Apple ID: 6782465590 Submitted: August 2, 2026 Current status: Waiting for Review Support Case ID: 20000133276837 Thank you.
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First app submission in "Waiting for Review" for 8 days — Rotation Pool Scorer 1.0.0
My first App Store submission has been in "Waiting for Review" since August 6, 2026 and has not yet moved to "In Review." App: Rotation Pool Scorer Apple ID: 6780028774 Bundle ID: com.michaelmanuele.arscorer Platform: iOS (initial release, not an update) Version / build: 1.0.0 (30) Submitted: August 6, 2026 at 11:04 AM EDT Submission ID: 56d82316-f8f5-4125-b025-5c8f0bef41b2 Items in submission: iOS App 1.0.0 (30) and one non-consumable in-app purchase, both showing "Waiting for Review" Support case: 20000135569120 (emailed August 12, 2026; no reply yet) I understand review times vary and that Apple's published figures are averages rather than commitments. I have confirmed the following on my end before posting: No messages in Resolution Center, and no email from App Review. Paid Applications and Free Applications agreements both Active, and both predate the submission date. Banking, tax (U.S. Form W-9) and Digital Services Act information all Active and complete. App Review Information is filled in, including notes covering the in-app purchase. The app requires no account or login, so no demo credentials apply. Nothing else from this account is submitted or blocking. I have not requested an expedited review, as I do not believe this situation meets the stated criteria, and I have not removed the submission from review. Is there anything further needed from me, or is this simply queue time? Any confirmation of the submission's status would be appreciated.
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Legal entity name and address read-only in App Store Connect — DSA verification failing, no reply on account case for 12 days
I have an individual Developer Program account (Team ID 9KS979K27N) with an incorrect legal entity record, and no way to fix it myself. The record shows my name in a shortened form, "Balder Adelgaard", and a former address in Denmark. My actual legal name is Balder Berg Adelgaard — as it appears on my passport, my Hellenic Police residence registration, and my Greek tax filings — and I now live in Chania, Greece. In the Edit Legal Entity dialog, the Name and Country or Region fields are both read-only, so I cannot correct either. The consequences: DSA trader verification failed on 9 August. Developer Support told me the likely causes are insufficient documentation or mismatched information. My identity documents cannot match a record showing a different name and a different country. Until this clears, I can't distribute in the EU. The W-8BEN and U.S. Certificate of Foreign Status pull Country of Incorporation and Permanent Residence from this record, read-only. Submitting them would certify the wrong country of tax residence, and they can't be amended afterwards. So I can't complete tax forms, can't add banking, and Paid Apps stays in Pending User Info. I opened case 20000126301700 on 2 August requesting the address correction. Twelve days, no reply. The related DSA case is 20000126290870. Is there a route to get a legal entity record corrected when the fields are locked? Has anyone had this resolved, and through which channel?
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App Has Been Waiting for Review for a Long Time
I recently submitted a new app for App Review, and it has been in “Waiting for Review” for longer than expected. I understand that review times can vary depending on Apple’s current workload, but I wanted to ask if other developers are currently experiencing similar delays. The submission is still showing “Waiting for Review”, and there are no messages or issues shown in App Store Connect. Is there currently a longer-than-usual App Review wait time? And is there anything I should do while waiting, or is it best to simply wait for the review to begin? Would appreciate any insight from developers who have recently gone through the same situation. Thank you!
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Transaction.currentEntitlements and subscription.status both return empty for active production subscription
Product: Auto-renewable annual subscription Environment: Production iOS version: 26.6 StoreKit version: StoreKit 2 I have an active subscription that shows correctly in the App Store app, but neither Transaction.currentEntitlements nor Product.SubscriptionInfo.Status (via subscription.status) return any record of it — both come back empty. What I've checked: Transaction.currentEntitlements — iterated fully, zero transactions found for this product ID Product.SubscriptionInfo.Status — checked independently as a second signal, also returns no active status for this product AppStore.sync() — called before checking entitlements, completes successfully, does not resolve the issue Settings → [Apple ID] → Subscriptions on-device — does not show this subscription "Restore Purchases" in-app — consistently reports nothing found Impact: Since my app gates access behind an active entitlement check, this means the user is stuck on the paywall screen indefinitely, despite having a valid, active, paid subscription. There's no client-side workaround, since every available StoreKit 2 API reports no entitlement exists. Code pattern (simplified): swift for await result in Transaction.currentEntitlements { if case .verified(let transaction) = result, transaction.productID == productID { // never reached for this product } } if let subscription = product.subscription { let statuses = try await subscription.status // statuses is empty / doesn't reflect the active subscription } This looks consistent with the pattern reported in thread 823454, where currentEntitlements and Transaction.all return empty for valid, non-refunded purchases in production for a small number of users. In my case, this is affecting a currently active subscription — not a refunded or expired one — and is reproducible on this account across multiple app builds. Has anyone found a reliable workaround, or is this being tracked by Apple as an active known issue beyond the fix already applied for the non-Gregorian calendar case (which doesn't apply here)?
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Apple Developer Program team invitation keeps redirecting to the sign-in page
We are experiencing an issue when inviting a user to join our Apple Developer Program team through App Store Connect Users and Access. The purpose of adding this user is to include them as an internal TestFlight tester after the invitation is accepted. The invited user received the Apple Developer invitation email and clicked the "Accept invitation" link. The invitation link opens the following page: https://appstoreconnect.apple.com/activation_ds?key=... The page displays "Sign in to accept your invitation" and asks the user to sign in with an Apple Account. After the user signs in successfully, the page redirects back to the same sign-in page and asks the user to sign in again. The invitation cannot be accepted, and the user cannot join the Apple Developer Program team. Steps to reproduce: Go to Users and Access in App Store Connect. Add a new user and send an invitation to join the Apple Developer Program team. The invited user receives the Apple Developer invitation email. The invited user clicks the "Accept invitation" link. The page opens appstoreconnect.apple.com/activation_ds. The user signs in with an Apple Account. After signing in, the page redirects back to the same sign-in page. Repeating the sign-in process results in the same redirect loop. Expected result: The invitation should be accepted after the user signs in, and the user should be added to the Apple Developer Program team. Actual result: The page keeps redirecting back to the sign-in page, and the user cannot accept the invitation. Troubleshooting already tried: Safari and Chrome Private browsing mode Clearing browser cookies Signing out of Apple ID before opening the invitation link again Opening the link directly in the browser instead of an email app embedded browser The issue still occurs.
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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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7.3k
Activity
Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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2.1k
Activity
Jun ’26
Developer account suspended despite submitting documents
Hello everyone, I'm going through a very stressful situation at the moment. TL;DR: Apple blocked my developer account and won't let me renew it. I complied with every request. I sent every document on time. I did nothing wrong. Team ID: QHC9NAUWK3 My membership expires on August 24. If this isn't resolved soon, my apps will be removed from the App Store, and I will lose my entire income. I enrolled in the Apple Developer Program in August 2025. Since then, I've been dedicated to building apps for the App Store full-time. On June 30, 2026, I received an email from Apple requesting documents to confirm my identity. If I didn't provide them within two weeks, my developer account would be suspended. I provided all the required documents on July 1. I received an automated email confirming that the documents were received and that I should hear back within two days. I never did. Two weeks later, my developer account was suspended. No warnings, no emails, nothing. I opened a support case with Apple. After receiving no response for four days, I got on a call with an Apple advisor. They told me that Apple had never received my documents. Weird, considering I have a confirmation email from Apple proving that wasn't the case. The case was escalated to the Operations team. A week went by without a response. I sent a follow-up email. Five more days went by without a response. I sent another email explaining that my membership expires soon and that I can't renew it. I kept receiving the same template response: "This may take an undetermined amount of time. We can't let you renew your membership during this time. The case is with another team, and we can't do anything else." Apple broke my account and blocked me from renewing it. A few more emails went back and forth without any progress. On August 12, I had another call with a senior Apple advisor. They looked over my case and mentioned that the situation was strange and that the review was taking unusually long. They acknowledged that I had provided everything and that this wasn't my fault. They then "re-escalated" the case to the Operations team. I am quite desperate at the moment. I don't know what else to do. It sucks to lose everything I dedicated the past year of my life to building. I found several other people on the forums dealing with similar problems. More than 50,000 people have read my story on X, and many have shown their support. Apple's own timelines no longer make sense. If they can't verify someone's documents within two weeks, it should at least not disable that person's account.
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Unable to submit app with subscriptions for review
I submitted my app, PerkPulse, for review and it got rejected due to EULA agreement not being in app description, and for the subscriptions not being attached to the subscription. Currently, when I try to submit my app and two subscriptions, I get the error, "There are errors with one or more of your items. To fix them, you need to remove the items and add them again to your submission." and it highlights one of my subscriptions. This is very frustrating and is blocking me from submitting my app for review. PerkPulse Pro Annually - product ID: app.perkpulse.mobile.pro_annual_v3 PerkPulse Pro Month - product ID: app.perkpulse.mobile.pro_monthly_v3 When I open the subscription group, it shows as "In Review", but I do not see any option for removing it from review so that I can attach my subscriptions. I have also had a phone call with apple support and could not get the issue resolved. I have: Deleted and recreated the subscriptions Checked all input fields, agreements to sign, etc. and cannot find an empty field Removed and re-added the subscriptions to draft submission Please any help would be appreciated.
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2
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394
Activity
2h
TestFlight falsely says "must renew membership" (account is fully paid through 2027)
App: AI RunCoach — App ID 6782097197, bundle ID com.airuncoach.app, Team ID 4N3X74Y2LF When adding a new build to our External Testing group, TestFlight shows: "Before you can use TestFlight to distribute beta builds of your app, you must renew your Apple Developer Program membership." Our membership is not expired: the Membership Details page shows renewal date 20 June 2027, auto-renew ON, and the €99 fee already paid. We've also checked Agreements, Tax, and Banking — nothing shows as pending or requiring action anywhere. In the meantime, our app has been stuck in "In Review" status since August 3, and TestFlight installations also seem to be blocked. A request for an expedited review produced no result, and a request for a phone consultation did not lead to any contact either. Did anyone else experience this, and could someone advise on how to contact Apple about this? Thanks in advance for any pointers.
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319
Activity
7h
Can't submit IAP for review
Looking for some advice to get past a road block submitting a macOS app for review with an In-App Purchase. The IAP is a non-consumable one time purchase that will unlock additional features. I've submitted a new version of the app but when I try to attache the IAP I get a warning: Unable to Submit for Review Your first non-consumable in-app purchase must be submitted with a new app version. Anyone able to shed some light? This is my first attempt at attaching an IAP and I'm stumped. Thanks, in advance.
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200
Activity
7h
Waiting for review
Hello, my first submission for a new app has been in "Waiting for Review" for 12 days, with no status change and no message in App Store Connect. Details: App Apple ID: 6790097966 Version: 1.0 (build 7) Submitted: August 2, 2026 Submission ID: ea22d38a-1444-450e-b335-83d4628d6829 Current status: Waiting for Review (never moved to In Review) There is no rejection, no request for additional information, and nothing in the Resolution Center. Review notes include everything needed to test the app. I also completed an outstanding Digital Services Act trader declaration on my account on 12 August, in case that was blocking the submission although is a free app, but there has been no change since. Is there anything on my side that could be holding this submission in the queue, or is this the current backlog? Any guidance would be appreciated. Thank you.
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3
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490
Activity
8h
Its been many days since i have submitted my app for review and still no asnwer
On 4 august i submitted the first ever v1 build of my app of review in app store connect and 10 days later i end up rejecting my because there was no response and status was still "Waiting for review", so i reject that build, did 1-2 changes on my mobile app's code and re-submitted again on 14 August, and still no asnwer or no status change (status is still on "Waiting for Review"). Are there any big queues currently for mobile app reviewing?
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87
Activity
14h
App Store Connect still shows “Developer Program Membership Expired” one week after renewal
Hello, I renewed my Apple Developer Program membership on July 29, 2026. The payment was successfully processed, I received the invoice and renewal confirmation, and the Apple Developer website shows that my membership is active. For approximately one week, App Store Connect has continued to display this error: Developer Program Membership Expired Your membership has expired, and your apps have been removed from the App Store until you renew your membership. To renew, a user with the Account Holder role must sign in and renew the membership on the Apple Developer website. Because of this incorrect status, I cannot submit apps, and App Store Connect states that my existing apps have been removed from the App Store. I have contacted Apple Developer Support multiple times. I received two responses, but neither addressed the App Store Connect membership-status issue. The renewal itself is already complete; the problem appears to be a synchronization issue between the Apple Developer portal and App Store Connect. Has anyone experienced this situation? How long did synchronization take, and was there a specific support team or escalation path that resolved it? Any advice would be appreciated.
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6
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573
Activity
15h
iOS 1.0 in "Waiting for Review" for 7 days — first submission, with subscriptions
My first app submission has been sitting in "Waiting for Review" for seven days, and I would like to ask whether something is stuck on Apple's side. App: Rhyme Notes (Apple ID 6798802252) Submitted: August 9, 2026 at 6:55 PM Submission ID: 890bc26f-aa76-4a4c-89cb-b654cf5b1817 Items: iOS App 1.0 (build 4), one subscription group, two auto-renewable subscriptions Support Case: 20000138991260 All four items still show "Waiting for Review". None have moved to "In Review", none are flagged, and I have received no messages in App Store Connect. Everything on my side is complete and verified: the Paid Applications Agreement, bank account and tax forms are all Active; the version metadata, screenshots and age rating are complete; the app requires no sign-in, and my review notes explain that all functionality runs on-device and offline. Is there anything I can do here, or is this simply queue time? Any guidance would be appreciated.
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0
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69
Activity
21h
Submission stuck — unable to resubmit after removing from review
I removed version 21.0 (build 23.0/25) from the review queue 3 days ago because I needed to submit an updated build. Since then, every attempt to resubmit gives this error: "You've reached the maximum number of submissions allowed in review for this platform. To submit another, wait until one of your existing submissions has been reviewed or remove one from review." The App Review page still shows the submission as stuck/processing, and it hasn't cleared after 3 days. I already opened a support ticket but haven't heard back yet. Has anyone else run into a submission stuck in a "cancellation in progress" state for this long? Is there anything else I can do besides wait for support to manually clear it? App: Nexora AI Version: 21.0 Build: 25.0 Any guidance appreciated, this is blocking a time-sensitive release. #App Store Connect, #AppSubmission, #AppReview
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46
Activity
22h
App stuck in Ready for Review state
Last week I've submitted a new update for review doing the standard procedure for iOS, Mac and Vision. When submitting them both the Mac and Vision App switched to Waiting for Review state but the iOS one got stuck in Ready for Review state. I've tried a few times canceling the submission and submitting again and it always gets stuck in the "Ready for Review" state. Under the App Review section shows as Waiting for Review but on the general page shows Ready for Review. I've tried using the App Store Connect the API and the same thing happens. Any suggestions how to fix this?
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8
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Activity
1d
Added iOS app to existing macOS app as Universal Purchase, but iOS App Store wants me to pay again — originally used promo code
Has anyone run into this with Universal Purchase when adding an iOS version to an existing macOS app? I have a paid macOS app that has been on the App Store for a while. I recently added an iOS version using Add Platform on the existing app in App Store Connect. The iOS version was approved and went live this morning. Everything appears to be set up as a Universal Purchase. Both versions are on the same App Store Connect submission page, they share the same App ID, and using Get Link in App Store Connect gives me the same App Store URL for both versions. Here’s the odd part. I previously downloaded the macOS version using one of my own App Store promo codes. That redemption is still in my Apple purchase history and shows as a $0.00 purchase. I’m using the same Apple Account on my iPhone, but when I view the app in the iOS App Store it shows the $4.99 purchase button instead of letting me download it as an existing owner. Apple’s documentation says an app downloaded using a promo code functions as if it were purchased, so I would have expected that purchase to carry over when the iOS version became part of the Universal Purchase. Has anyone specifically dealt with this situation? Do old promo-code redemptions not qualify for a platform that gets added later, or is there sometimes a delay before the Universal Purchase entitlement carries over to the newly added platform? I’d especially like to hear from anyone who has added iOS to an existing paid macOS app and had existing customers carry over to the new version. Thanks in advance!!
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136
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1d
Removing external testers caused all TestFlight builds to expire, followed by BETA_CONTRACT_MISSING
Hello, I am experiencing a serious TestFlight issue that began immediately after I removed some testers from an External Testing group. Right after removing those external testers, all existing TestFlight builds for my app were suddenly marked as Expired, even though they were still within the normal 90-day TestFlight validity period. I did not manually expire any build. Removing an external tester should only revoke that tester’s access and should not affect the status of any TestFlight build. After the mass expiration, I uploaded a replacement build. The new build uploaded and processed successfully in App Store Connect, but I could not add or submit it for External TestFlight Beta App Review. App Store Connect incorrectly displays the following message: Before you can use TestFlight to distribute beta builds of your app, you must renew your Apple Developer Program membership. However, my account currently shows: Account type: Individual — Account Holder Apple Developer Program membership: Active Apple Developer Program License Agreement: Accepted Free Apps Agreement: Active No pending Apple Developer Program agreements Replacement build uploaded and processed successfully I inspected the failed App Store Connect network request and found the actual backend error: POST /iris/v1/betaAppReviewSubmissions HTTP 422 Unprocessable Content { "errors": [ { "status": "422", "code": "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title": "Beta contract is missing for the app.", "detail": "Beta Contract is missing." } ] } The exact sequence was: External testers were removed from the External Testing group. All existing TestFlight builds suddenly became Expired. A replacement build uploaded and processed successfully. The build could not be submitted for External Beta App Review. The backend returned ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING. I have found reports from other developers describing the same sequence after removing external testers, including all TestFlight builds unexpectedly expiring and TestFlight distribution no longer working. This appears to be an account or team-level TestFlight backend issue in which the Beta Contract or distribution state becomes detached after modifying external testers. I have already contacted Apple Developer Support and provided the private account, app, request, and error identifiers through my support case. Could an Apple engineer please confirm whether this is a known backend issue and whether the TestFlight Beta Contract needs to be re-provisioned or re-attached? Has anyone else experienced this exact issue after removing external testers? If Apple resolved it, what action was required on the backend? Thank you.
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192
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2d
App Store Connect not enabled 50+ hours after organization enrollment activated - "Your Apple Account isn't enabled for App Store Connect"
Hi, our organization's Apple Developer Program enrollment was recently completed, but App Store Connect access has never been provisioned, and I'd appreciate help escalating this. Timeline: Organization enrollment verified and completed; "Welcome to the Apple Developer Program" email received more than 50 hours ago Membership shows as active on developer.apple.com under the correct team Apple Developer Agreement accepted; Apple Developer Program License Agreement accepted on August 11, 2026 - no pending agreements are shown on the account page I am the Account Holder, signing in with the same Apple Account that was used to enroll the organization Despite this, signing in at appstoreconnect.apple.com consistently returns: "Your Apple Account isn't enabled for App Store Connect." What I've already tried: signing out of both developer.apple.com and App Store Connect and signing back in via a private/incognito window, different browsers, and navigating to App Store Connect from the developer account page. The error is unchanged. I contacted Apple Developer Support by email (no phone option is available in my region) and am waiting on a reply - case number: 20000135517368 This looks like the known issue where App Store Connect provisioning doesn't trigger for a new organization enrollment. Could someone from Apple take a look or advise how to get the provisioning kicked off manually? Happy to provide the Team ID privately if needed.
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2d
StoneEx iOS app stuck in “Waiting for Review” for almost two weeks — no response from Developer Support
Hello, Our StoneEx iOS app (Apple ID 6782465590) was submitted for App Review on August 2, 2026 and has remained in “Waiting for Review” for almost two weeks without any change in status. We have contacted Apple Developer Support multiple times. Our existing support case is: Case ID: 20000133276837 So far, we have received only confirmations that our requests were received, but no substantive response or status update. We have also made repeated attempts to contact Developer Support by phone, including extended hold times, without reaching a specialist. There are no messages in Resolution Center, and we have not received any request for additional information or indication that something is missing from the submission. Could someone from Apple please check whether this submission or support case is stuck and, if appropriate, escalate Case ID 20000133276837 to the relevant App Review or Developer Support team? App: StoneEx Platform: iOS Apple ID: 6782465590 Submitted: August 2, 2026 Current status: Waiting for Review Support Case ID: 20000133276837 Thank you.
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87
Activity
2d
First app submission in "Waiting for Review" for 8 days — Rotation Pool Scorer 1.0.0
My first App Store submission has been in "Waiting for Review" since August 6, 2026 and has not yet moved to "In Review." App: Rotation Pool Scorer Apple ID: 6780028774 Bundle ID: com.michaelmanuele.arscorer Platform: iOS (initial release, not an update) Version / build: 1.0.0 (30) Submitted: August 6, 2026 at 11:04 AM EDT Submission ID: 56d82316-f8f5-4125-b025-5c8f0bef41b2 Items in submission: iOS App 1.0.0 (30) and one non-consumable in-app purchase, both showing "Waiting for Review" Support case: 20000135569120 (emailed August 12, 2026; no reply yet) I understand review times vary and that Apple's published figures are averages rather than commitments. I have confirmed the following on my end before posting: No messages in Resolution Center, and no email from App Review. Paid Applications and Free Applications agreements both Active, and both predate the submission date. Banking, tax (U.S. Form W-9) and Digital Services Act information all Active and complete. App Review Information is filled in, including notes covering the in-app purchase. The app requires no account or login, so no demo credentials apply. Nothing else from this account is submitted or blocking. I have not requested an expedited review, as I do not believe this situation meets the stated criteria, and I have not removed the submission from review. Is there anything further needed from me, or is this simply queue time? Any confirmation of the submission's status would be appreciated.
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78
Activity
2d
Legal entity name and address read-only in App Store Connect — DSA verification failing, no reply on account case for 12 days
I have an individual Developer Program account (Team ID 9KS979K27N) with an incorrect legal entity record, and no way to fix it myself. The record shows my name in a shortened form, "Balder Adelgaard", and a former address in Denmark. My actual legal name is Balder Berg Adelgaard — as it appears on my passport, my Hellenic Police residence registration, and my Greek tax filings — and I now live in Chania, Greece. In the Edit Legal Entity dialog, the Name and Country or Region fields are both read-only, so I cannot correct either. The consequences: DSA trader verification failed on 9 August. Developer Support told me the likely causes are insufficient documentation or mismatched information. My identity documents cannot match a record showing a different name and a different country. Until this clears, I can't distribute in the EU. The W-8BEN and U.S. Certificate of Foreign Status pull Country of Incorporation and Permanent Residence from this record, read-only. Submitting them would certify the wrong country of tax residence, and they can't be amended afterwards. So I can't complete tax forms, can't add banking, and Paid Apps stays in Pending User Info. I opened case 20000126301700 on 2 August requesting the address correction. Twelve days, no reply. The related DSA case is 20000126290870. Is there a route to get a legal entity record corrected when the fields are locked? Has anyone had this resolved, and through which channel?
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52
Activity
2d
App Has Been Waiting for Review for a Long Time
I recently submitted a new app for App Review, and it has been in “Waiting for Review” for longer than expected. I understand that review times can vary depending on Apple’s current workload, but I wanted to ask if other developers are currently experiencing similar delays. The submission is still showing “Waiting for Review”, and there are no messages or issues shown in App Store Connect. Is there currently a longer-than-usual App Review wait time? And is there anything I should do while waiting, or is it best to simply wait for the review to begin? Would appreciate any insight from developers who have recently gone through the same situation. Thank you!
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133
Activity
2d
Waiting for Review
Hi my app is still "Waiting for Review" since almost a week now. Is it normal? Thank you!
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2
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426
Activity
3d
Transaction.currentEntitlements and subscription.status both return empty for active production subscription
Product: Auto-renewable annual subscription Environment: Production iOS version: 26.6 StoreKit version: StoreKit 2 I have an active subscription that shows correctly in the App Store app, but neither Transaction.currentEntitlements nor Product.SubscriptionInfo.Status (via subscription.status) return any record of it — both come back empty. What I've checked: Transaction.currentEntitlements — iterated fully, zero transactions found for this product ID Product.SubscriptionInfo.Status — checked independently as a second signal, also returns no active status for this product AppStore.sync() — called before checking entitlements, completes successfully, does not resolve the issue Settings → [Apple ID] → Subscriptions on-device — does not show this subscription "Restore Purchases" in-app — consistently reports nothing found Impact: Since my app gates access behind an active entitlement check, this means the user is stuck on the paywall screen indefinitely, despite having a valid, active, paid subscription. There's no client-side workaround, since every available StoreKit 2 API reports no entitlement exists. Code pattern (simplified): swift for await result in Transaction.currentEntitlements { if case .verified(let transaction) = result, transaction.productID == productID { // never reached for this product } } if let subscription = product.subscription { let statuses = try await subscription.status // statuses is empty / doesn't reflect the active subscription } This looks consistent with the pattern reported in thread 823454, where currentEntitlements and Transaction.all return empty for valid, non-refunded purchases in production for a small number of users. In my case, this is affecting a currently active subscription — not a refunded or expired one — and is reproducible on this account across multiple app builds. Has anyone found a reliable workaround, or is this being tracked by Apple as an active known issue beyond the fix already applied for the non-Gregorian calendar case (which doesn't apply here)?
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83
Activity
3d
Apple Developer Program team invitation keeps redirecting to the sign-in page
We are experiencing an issue when inviting a user to join our Apple Developer Program team through App Store Connect Users and Access. The purpose of adding this user is to include them as an internal TestFlight tester after the invitation is accepted. The invited user received the Apple Developer invitation email and clicked the "Accept invitation" link. The invitation link opens the following page: https://appstoreconnect.apple.com/activation_ds?key=... The page displays "Sign in to accept your invitation" and asks the user to sign in with an Apple Account. After the user signs in successfully, the page redirects back to the same sign-in page and asks the user to sign in again. The invitation cannot be accepted, and the user cannot join the Apple Developer Program team. Steps to reproduce: Go to Users and Access in App Store Connect. Add a new user and send an invitation to join the Apple Developer Program team. The invited user receives the Apple Developer invitation email. The invited user clicks the "Accept invitation" link. The page opens appstoreconnect.apple.com/activation_ds. The user signs in with an Apple Account. After signing in, the page redirects back to the same sign-in page. Repeating the sign-in process results in the same redirect loop. Expected result: The invitation should be accepted after the user signs in, and the user should be added to the Apple Developer Program team. Actual result: The page keeps redirecting back to the sign-in page, and the user cannot accept the invitation. Troubleshooting already tried: Safari and Chrome Private browsing mode Clearing browser cookies Signing out of Apple ID before opening the invitation link again Opening the link directly in the browser instead of an email app embedded browser The issue still occurs.
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670
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3d