App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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5.8k
Mar ’25
Product.SubscriptionInfo subscriptionPeriod does not provide the same result between the Sandbox/App Store environment and the StoreKit Testing in Xcode for a "1 week" subscription. "1 week" vs "7 days"
Hello, I noticed the Product.SubscriptionInfo subscriptionPeriod (of type Product.SubscriptionPeriod) is different for the same product between StoreKit Testing in Xcode and the sandbox/App Store (production) environment. For a “1 week” auto-renewable subscription, we get the following: StoreKit Testing in Xcode: 1 week gives a subscriptionPeriod with value of 1 and a unit of Product.SubscriptionPeriod.Unit.week Sandbox/App Store: 1 week gives a subscriptionPeriod with value of 7 and a unit of Product.SubscriptionPeriod.Unit.day This created issues in my app because I used the localizedDescription of a Product.SubscriptionPeriod to display a text similar to “$4.99 per week”. This is what I obtain with the StoreKit Testing in Xcode, but in the Sandbox/App Store environment, it displays “$4.99 per day” (because the subscriptionPeriod is “7 Days” and the unit is then .day). Obviously, this is not what I wanted to display. Other periods like “1 month”, “2 months”, “3 months”, “6 months, and “1 year”, the period provided by both StoreKit Testing and Sandbox/App Store correspond to the period unit specified in App Store Connect. In addition, I want to report that for a weekly subscription/offer or a 2 weeks offer, Product.SubscriptionInfo.subscriptionPeriod or Product.SubscriptionOffer.period == .weekly or .everyTwoWeeks is always false. We observe the following: With Sandbox or App Store live production: 1 week, Product.SubscriptionInfo.subscriptionPeriod == .weekly is false (because it’s “7 days”) 1 week, Product.SubscriptionOffer.period == .weekly is false (because it’s “7 days”) 2 weeks (offer), Product.SubscriptionInfo.subscriptionPeriod == .everyTwoWeeks is false (because it’s “14 days”) 2 weeks (offer), Product.SubscriptionOffer.period == .everyTwoWeeks is false (because it’s “14 days”) But with an Xcode StoreKit configuration file: 1 week, Product.SubscriptionInfo.subscriptionPeriod == .weekly is true (because it’s “1 week”) 1 week, Product.SubscriptionOffer.period == .weekly is true (because it’s “1 week”) 2 weeks, Product.SubscriptionInfo.subscriptionPeriod == . everyTwoWeeks is true (because it’s “2 weeks”) 2 weeks, Product.SubscriptionOffer.period == . everyTwoWeeks is true (because it’s “2 weeks”) So in sandbox and production, .weekly and .everyTwoWeeks is never possible. If someone from Apple could check the feedback FB19605865 🙂 Thank you Regards, Axel, @alpennec Code: do { let productIDs: [String] = ["revenueSocks_weekly_trial"] let products: [StoreKit.Product] = try await Product.products (for: productIDs) let weeklySubscription: StoreKit.Product = products.first! let displayPrice: String = weeklySubscription.displayPrice // For a weekly subscription in App Store Connect // With an Xcode StoreKit configuration file: subscriptionPeriod unit is Week (week), value is 1 → "1 Week" // With the Sandbox + App Store: subscriptionPeriod unit is Day (.day), value is 7 → "7 Days" let unitString: String = weeklySubscription.subscription!.subscriptionPeriod.unit.localizedDescription print("\(displayPrice) per \(unitString.localizedLowercase)") // StoreKit configuration file → "$4.99 per week" // Sandbox + App Store → "$4.99 per day" } catch { print(error) }
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Very Slow App Review and Repeated Questions
Hi all, Our app has been in review since November 1st, and the process has been very slow. We often wait several days between responses, and we keep receiving questions we’ve already answered - even when we point this out in our replies. We’ve contacted Developer Support by email, but the only reply we received was that they’re sorry for the delay and will look into it. We’re unsure whether requesting a phone call might help or if it could pause or reset the review process, and since we’re hoping the next response will finally approve the app, we’ve hesitated to use that option. Has anyone experienced something similar, or does anyone know whether requesting a call has any impact on the current review status? Thanks for any guidance.
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Unable to enable eligibility for External Purchase Link APIs — seeking clarification
Hello, I am currently implementing External Purchase Link and External Purchase Custom Link and am encountering an issue where both ExternalPurchaseLink.canOpen and ExternalPurchaseCustomLink.isEligible always return false under all test conditions. I would like to confirm whether my setup is missing any required steps or whether this behavior is expected. Below are the details of my current environment and configuration: 🔧 1. Development Environment Xcode: 16.3, 16.4, 26.0 beta 4 Devices: iPhone running iOS 26.2 beta iPhone running iOS 16.7.12 macOS 15.5 (real device testing) Simulator iOS 18.0 Build Type: Local development build using a Developer Provisioning Profile Sandbox account signed in during testing 🔑 2. Entitlements (Developer site & Xcode) In Certificates → Identifiers → App ID, both capabilities are enabled: StoreKit External Purchase StoreKit External Purchase Link The .entitlements file in Xcode includes: com.apple.developer.storekit.external-purchase = YES com.apple.developer.storekit.external-purchase-link = YES The Provisioning Profile also contains both entitlements (confirmed via codesign -d --entitlements :-). 📄 3. Info.plist Configuration Both keys are configured with correct region codes according to documentation: SKExternalPurchase SKExternalPurchaseCustomLinkRegions 🌍 4. Test Storefront Device storefront verified as United States (US) or Portugal (PT) (US = target region for External Purchase Link, PT = EU region) But despite all the above configuration, both API calls consistently return false: ExternalPurchaseLink.canOpen // false ExternalPurchaseCustomLink.isEligible // false So I cannot proceed to testing the remaining flow (token retrieval, link opening, etc.) ------ Questions ------ ❓ Q1) Local Development Build Limitation Is it expected behavior that Developer-signed local builds always return canOpen = false / isEligible = false for External Purchase Link & Custom Link? Is there a technical or policy restriction that prevents eligibility in local dev builds? ❓ Q2) App Store Connect Configuration Requirement Are there mandatory App Store Connect settings (such as external purchase URLs, support URL, disclosures, or country configuration) that must be enabled before eligibility becomes true? Currently, no External Purchase Link or Custom Link menu is visible in my App Store Connect app settings. Is this menu only available after certain approvals or under specific conditions? ❓ Q3) TestFlight Requirement Do External Purchase Link and Custom Link only return eligibility = true on: TestFlight builds, or Distribution-signed builds? Or should eligibility also work on developer builds? Formal confirmation would be helpful. ❓ Q4) Developer Account Type Limitation We are using an Individual Developer Account (not Organization). Can Individual accounts fully request, test, and ship apps using: External Purchase Link External Purchase Custom Link Or are there limitations on account type? 🙏 Request We have completed all documented setup steps (Entitlements → Provisioning → Info.plist), but eligibility remains false, blocking feature validation. Please clarify which of the following is the cause: Local development builds do not support eligibility Missing App Store Connect configuration (not visible to us) Account type restriction Region rollout or entitlement approval requirement Any additional setup not documented publicly Thank you for your assistance.
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TestFlight builds for macOS stuck processing for days without finishing
Hello! I'm encountering a weird issue on TestFlight/AppStoreConnect. I've builds that are in the "Processing" state since the 19th (that's 5 days ago from the date of this post). I've tried to generate new builds to see if it was just a fluke during those days, but new builds generated today also get stuck at processing. It's starting to become an issue because everybody on our team that's not a developer can't test the latest changes... Is there any way that I can get them unstuck? Thanks!
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App Store Connect Upload bug
I am trying to submit my app for review but when I click on the 'add to review' button, I am getting the message: Unable to Add for Review The items below are required to start the review process: There are still screenshot uploads in progress. However, there is nothing I am uploading... I tried removing all screenshots, nothing works. It has been 4 days, I cant update my app on the app store... impossible to get any response from Apple... Any inputs will be greatly appreciated.
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What actionable strategies are most effective for optimizing an app’s ranking on the App Store?
Getting early traction can be challenging for a retail app. Beyond running ads, work on improving your App Store and Play Store presence through better screenshots, descriptions and keyword choices. You can also promote the app directly to existing customers with in store QR codes, social media and small influencer partnerships to get your first new users.
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How can responding to user reviews effectively contribute to improving ASO performance?
Responding to reviews helps ASO because it encourages better user sentiment, improves rating recovery, and builds trust for new users checking your app. Converting negative reviews into positive ones has a strong impact on ranking. Engaging consistently with users is one of the simplest ways to strengthen overall ASO performance.
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App Removed & Account Pending Termination
My account has been active and in good standing for the past 2 years, and during this time I have never received any warnings or issues. Recently, after Apple reviewed my account, I received a notification about possible termination. After carefully reviewing the situation myself, I realized what may have caused this: I originally registered my Apple Developer account as an Individual Developer Account, However, the bank account used for App Store payments belongs to my registered company, At the time, I was not aware that the legal entity of the bank account must match the Apple Developer account registration. This was not done with any intention to misrepresent or misuse the platform. It was simply a misunderstanding of the account requirements. We have never deceived our users or the Apple Review Team in any way. For us as developers, providing an excellent user experience has always been our top priority, and we have always aimed to follow Apple’s review and compliance standards closely. We sincerely hope that, given our situation, the Apple Review Team could grant us an opportunity to correct these issues.
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Unable to get a new API Key
When I try to get a new API Key I get the following error. "API Keys cannot be created due to an invalid Program License Agreement. Please update this agreement and try your request again." I have been to the agreement section, and it says: "Issued October 8, 2025. Accepted November 19, 2025." Any idea why I still get this error?? Not sure if that makes a difference. I had a paid account, but I didn't renew it because I don't need it anymore, and I was told that I can still use this account for free for app testing.
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My account "Pending Termination Notice"
Need Clarification on Pending Termination Notice for “Ethereum Cloud Miner Sim” App Hello Apple Developer Community, My developer account recently received a Pending Termination Notice, stating that my account may have been used for dishonest or fraudulent activity. I am very concerned and would like clear guidance on how to properly resolve this situation. My app is “Ethereum Cloud Miner Sim”, which is a simulation-only app, not real mining. To avoid misunderstanding, I clearly included: “Sim” in the app name A full disclaimer in the description No external payments, no misleading claims, no incentives, and no financial functionality Despite this, the app was removed and my account received the termination warning. I want to understand: What specific part of my app or metadata was interpreted as dishonest or fraudulent? How can I correct the issue so my account is not terminated? Is there any additional clarification or documentation I should provide? Does Apple consider simulation apps (non-functional mining simulations) as violating Guideline 5.6? My intention has always been to follow Apple's guidelines carefully, and I am ready to make any changes required. I kindly request direction from Apple or anyone in the community who has experienced a similar issue. Thank you for your time and guidance.
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Repeated Guideline 4.3 Rejection for Update – Requesting Insight From Fellow Developers And App Review Team
Hello everyone, I hope you are all doing well. I’m opening this discussion because we’ve encountered a repeated Guideline 4.3 rejection for an update, despite having previously addressed the same concern with the App Review team and reaching a resolution. Several weeks ago, we went through a detailed review process regarding Guideline 4.3. We provided full technical explanations, clarified our development structure, redesigned parts of the UI, and made all adjustments requested by the App Review team. That update was ultimately approved, and the app has been live on the App Store since then without any issues. However, our new submission—which includes only a critical bug fix—is now being rejected again for the same 4.3 reason. No changes have been made to the concept, design, or core functionality since the previously approved version. The update is not introducing new features or new UI; it simply resolves a performance bug affecting downloads and uploads, which users are already experiencing in the live version. We operate a single developer account, and our apps are entirely built in-house. Although we use open-source VPN cores (such as Xray-core and Clash), these frameworks are publicly available on GitHub and are commonly used by many developers. Our implementations, configurations, and UI are fully custom and not shared with any other apps. This was already reviewed and confirmed in our previous submission. We have already sent clear and detailed technical explanations through the Resolution Center—similar to what was accepted in our earlier approval—but unfortunately, it hasn’t resolved the issue this time. This situation is becoming difficult for us because: The current live version has a performance bug that users are already affected by. We are in the middle of ongoing campaigns, meaning delays can lead to financial impact. Negative user feedback due to this unresolved bug could permanently damage the app’s reputation. Since this exact concern was previously reviewed, discussed, and resolved with App Review, we are unsure why the same guideline is suddenly being applied to a simple bug-fix update. So I wanted to ask the community: Has anyone faced a similar situation where a previously resolved 4.3 issue resurfaced on later updates? Are there any specific details or approaches that helped clarify the situation for the review team? Is there anything additional we should highlight to prevent misunderstanding on automated or manual review? Any insights or shared experiences from other developers would be extremely valuable. Thank you in advance for your time and support.
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How to test an MDM-capable App Store iOS app?
Hi Everybody! I would like to develop an iOS app with MDM features and distribute it on App Store. The problem I got stuck with is how to QA-test the MDM features of such an app. The app is not yet on App Store, it's under development. I can upload builds to App Store Connect, invite testers, they can test the app using TestFlight, all fine. But features that require an MDM configuration don't work since the app is not deployed via an MDM solution. It cannot be deployed via MDM since it's not an enterprise app and it's not on App Store yet. There are ways to work around this only for dev-testing (like a hardcoded configuration) but I need to give this to QA engineers. AI answers suggest that Custom Apps in ASM/ABM might be the way out of this. Apple docs say I need to have the app reviewed by Apple first, only then can I assign it to organizations. But again, I need this for internal testing the app before releasing it. And before having to submit the build to Apple for approval. I am quite sure it's possible to do this, there are apps on App Store with such features (Jamf Self Service), and other platforms provide a way (private store on Android) for internal testing, but I haven't been able to find the Apple solution yet. Any help would be appreciated. Best regards, Balazs
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Subscription Unavailable - Strange Behavior with StoreKit
I added my first subscription to my app using StoreKit's SubscriptionStoreView. Everything worked as expected in the debug environment and also in TestFlight. So I submitted my app and subscriptions to App Store Connect, got everything Approved and released. After updating my app through App Store and checking the Subscription View, it just says "Subscription Unavailable. The subscription is unavailable in the current storefront." I waited around 3 days and still getting the same message. Now the very strange behavior starts. I went to App Store Connect, I made and edit to the subscription description, saved, removed the edit, saved, and submitted to review. 15 minutes later the subscriptions appear in my app and everything works as expected. After getting the edit approved, the Subscription View in my app again only showed the message "Subscription Unavailable. The subscription is unavailable in the current storefront." No user is able to see the subscriptions anymore, even though it worked as expected before the edit was approved. So I did the same as before. Again, make an edit to the subscription description, save, remove the edit, save, submit to review. 15 minutes later the subscriptions are again available in my app and it works as expected. This is definitely not the expected behavior and submitting the subscription edits every day is wasting the App Review Team's time as well as mine. I contacted Apple Developer Support but I didn't get any reply back (at least yet). I am not the only one experiencing this. I found a friend online who has the exact same issue, and is able to temporarily solve it by making an edit to the subscription description as well. So far it has been a huge headache, and we are losing customers this way. Please if anyone has experience with this problem, or has any suggestions, they will be greatly appreciated. Thank you so much, Tomas
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Background uploading extension's identifier not official yet
Recently Apple gave us the possibility to upload asset resources in the background. We implemented our background upload extension but when our CI tried to upload the app on TestFlight we got an error that the extension point identifier - in our case com.apple.photos.backgound-upload - is not an official one. Any idea when it will become official and we will be able to release a working background uploading?
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Struggling to get my app noticed after launch — any tips to boost ranking on the App Store?
Start by refining your metadata with keyword-rich titles, subtitles, and descriptions that match user intent. Use high-quality screenshots, app previews, and localized content to improve visibility. Focus on user engagement through regular updates, positive reviews, and consistent installs. Higher retention and active user signals naturally help your app climb the App Store rankings.
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90714: Invalid binary.
90714: Invalid binary. The app contains one or more corrupted binaries. Please rebuild the app and resubmit. 我开发的OC项目,三个月前打包分发还没有问题,半个月前开始就一直报这个错。查了很多资料都无法解决,所有的SDK也都升级了,还是报这个错,麻烦Apple的工程师帮忙指正一下问题,如何解决这个问题。
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CompileAssetCatalogVariant failed with nonzero exit code.
I'm running in a very very very weird error. I have a large asset catalog, consisting of about 2700 assets for 1.19GB of size. I can successfully build and run my project with both release and debug scheme, when a real device or simulator is selected. However, whenever I select Any iOS device (arm64), about 80ish seconds in the build process, the building fails with the following output: CoreUI: Error: unable to add asset to store *** Terminating app due to uncaught exception 'IBPlatformToolFailureException', reason: 'The tool closed the connection (AssetCatalogSimulatorAgent) What I tried and failed: Cleaning DerivedData and restarting PC Building the same project on three different devices, each with a different version of XCode. All failed. running sudo killall -9 com.apple.CoreSimulator.CoreSimulatorService Scanning for duplicate image files, found none. Scanning for duplicate .imageset folders in different folders, found none. Scanning for images that declared a different format than theirs, eg .webp renamed as .png, and found none. Creating an empty Hello World project, and just adding my asset catalog. Build fails for Any iOS device, succeeds for simulator or physical device. Uninstalling and reinstalling XCode command line tools. Manually compiling via actools. Changed "Embed Assets Pack in Product Bundle" from No to Yes. I don't have any .svg file in my assets. What I tried and failed but gives more insight: Now the only thing that I was able to come up with was deleting folders to narrow down where the problem was. So I found that there is a 700MB folder called T, containing T1, T2, ..., T6. Eventually managed to narrow down even more to T3, T4, T6. I created a distinct .xcassets catalog for each subfolder and tried to compile individually with actools, along with assets.xcassets (the main one). Here's the thing: T3.xcassets + assets.xcassets compiles T4.xcassets + assets.xcassets compiles T6.xcassets + assets.xcassets compiles T3.xcassets + T4.xcassets + assets.xcassets compiles. T3.xcassets + T6.xcassets + assets.xcassets compiles. T4.xcassets + T6.xcassets + assets.xcassets compiles. T3.xcassets + T4.xcassets + T6.xcassets + assets.xcassets crashes with CoreUI: Error: unable to add asset to store. I've been stuck for days now and can't deploy my finished app I worked on for the last three years because of this.
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