App Store Connect

RSS for tag

App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

200 Posts

Post

Replies

Boosts

Views

Activity

Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
0
0
6.9k
Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
0
0
1.1k
2w
Cannot submit to TestFlight Beta Review: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING (All agreements are Active)
Hi everyone, I am currently completely blocked from submitting my new app for TestFlight Beta Review (External Testing). The App Store Connect web interface fails to submit, and when I try to bypass the UI using the App Store Connect REST API to create a betaAppReviewSubmissions request, Apple's servers return the following 422 error: { "errors" : [ { "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] } Here is what I have already checked and verified on my end: Agreements, Tax, and Banking: My "Paid Apps Agreement", "Free Apps Agreement", "U.S. Tax Forms", and "Bank Accounts" all clearly show as "Active" status. There are absolutely no pending banners or unaccepted agreements on developer.apple.com or appstoreconnect.apple.com. Apple Developer App: I logged into the official iOS Apple Developer app with the Account Holder ID, and there are no hidden agreements to accept there either. App Privacy: All data collection questions are answered, and the App Privacy section is fully Published. Test Information: All required Beta App Review details (Name, Email, Phone) are correctly filled. Export Compliance: My Info.plist includes <key>ITSAppUsesNonExemptEncryption</key><false/>, and the build attributes confirm it. It appears that my TestFlight beta contract has somehow become detached, bugged, or failed to provision on Apple's backend. Has anyone experienced this specific API error recently? Is there a way to force the system to re-provision the contract, or does this strictly require manual intervention from an Apple Engineer? Any guidance would be highly appreciated. Thanks!
1
0
109
6h
App stuck in "Waiting for Review" for 17+ days first submission, hardware companion app
Hello App Review Team, My team's first app submission has been in "Waiting for Review" status for 17 days with no movement, and I would appreciate any visibility you can provide on its current state. Submission details: App name: Motor İzleme Submission ID: fb2151a2-969e-458b-b57b-9fc7a982e168 Submitted: May 20, 2026 at 10:24 PM Version: 1.0 (build 2) Current status: Waiting for Review (17 days) Account type: Organization (first submission under this account) About the app: Motor İzleme is a hardware companion app that communicates with our physical device over Bluetooth Low Energy. Because reviewers cannot physically test the device without the hardware, we have provided the following materials with the submission to support the review: A demonstration video showing the full app-to-hardware interaction (linked in App Review Notes) Detailed App Review Notes explaining the BLE communication flow App screenshots covering all primary screens Clear handling of the no-device state (the app does not crash or hang — it shows appropriate prompts when Bluetooth is off or no device is found) I want to be transparent: I am not requesting expedited review and I understand the team is operating under heavy submission volume in 2026. I am simply asking whether this submission may have been overlooked, or whether there is anything additional I can provide to help the review proceed. This launch is tied to a commitment with our business partner, and the extended delay is beginning to impact business obligations on our end. Any update would be greatly appreciated. Thank you for your time. Best regards, Saadettin Yıldırım
2
1
200
6h
App Store Connect Blank White Screen on Web / Error 2002 on Mobile App using same Apple ID
Hi everyone, I’m facing a frustrating loop trying to access App Store Connect and wanted to see if anyone else has encountered this or found a backend fix. The Problem: On Web (Chrome & Safari): When navigating to App Store Connect (specifically the Apps console or Users and Access), the page loads completely blank/white. On iOS App: Attempting to log into the official App Store Connect app using the exact same Apple ID results in a "Developer Account Required (Error 2002)" message. What I've already tried: Clearing browser cache, cookies, and using full Incognito/Private mode. Disabling all ad-blockers and extensions. Trying completely different devices (Mac and iPhone). Since it happens across all devices and browsers for the exact same account, it looks like a provisioning or synchronization bug on Apple's backend. Has anyone managed to resolve this without waiting weeks for senior engineering support? Any advice would be highly appreciated.
1
0
21
23h
Sign in with Apple app transfer: recovering legacy users without stored old team-scoped sub
Hello, We recently transferred our iOS app to a different Apple Developer team. App Store URL: https://apps.apple.com/kr/app/id6759354260 Bundle ID: com.kimchisushi.app Our app uses Sign in with Apple. In our legacy implementation, some existing Apple login users were stored in our backend by email only. For those users, we did not store the original team-scoped Apple user identifier (sub). The app transfer has already been completed, and we are currently within the 60-day migration window. For many users, the migration path is clear: If we have the old team-scoped sub, we can generate or exchange the transfer identifier according to Apple’s migration documentation. If a user signs in after the transfer and the identity token contains transfer_sub, we may be able to use that claim to complete the migration. However, our difficult case is this: Some legacy users used Sign in with Apple with Hide My Email / Private Relay. For those users, we only have the old private relay email address in our database. We do not have their old team-scoped sub. Questions: If we do not have the old team-scoped sub, is there any Apple-supported way to recover or map those legacy users using the old private relay email address? During the 60-day migration window, if one of these users signs in again after the app transfer, will the identity token include transfer_sub even if we did not generate a transfer identifier for that user before the transfer? If the identity token includes transfer_sub, is there any Apple-supported way to correlate that transfer_sub back to the user’s old private relay email address or old app account when the old sub was never stored? If the answer is no, is the recommended recovery path to implement our own account recovery / account relinking flow for these users? We understand that the Apple user identifier (sub) should have been stored as the stable identifier, and that email should not be treated as stable. We are trying to confirm whether there is any official recovery path for the subset of legacy users where the old sub was not stored before the app transfer. Thank you.
0
0
23
1d
RevenueCat offerings returning empty (current: null, allKeys: []) despite correct setup — first-time auto-renewable subscription submission
Hi all, I'm launching my first iOS app (Capacitor/Next.js WebView wrapper) with two auto-renewable subscriptions via RevenueCat, and I'm stuck on a persistent issue across multiple App Store Review rejections. Setup: Bundle ID: no.skaren.app Two auto-renewable subscriptions: no.skaren.app.premium.monthly and no.skaren.app.premium.yearly, both in a single subscription group RevenueCat integrated via @revenuecat/purchases-capacitor App-Specific Shared Secret added to RevenueCat App Store Connect API key (with correct Key ID/Issuer ID) added to RevenueCat Paid Apps Agreement: Active Bundle ID in RevenueCat matches exactly RevenueCat API key in app code matches dashboard exactly The problem: On a physical device (TestFlight build, signed into Sandbox Apple ID), calling Purchases.getOfferings() always returns: {"current":null,"allKeys":[]} No errors are thrown — the offerings object is just empty. This happens consistently across multiple builds, after removing a conflicting limitsNavigationsToAppBoundDomains WebView restriction (which was separately causing a blank-screen bug, now fixed and confirmed working on-device). App Store Connect status: This is our first subscription submission ever. Both subscription products currently show "Developer Action Needed" status in App Store Connect (their localizations were rejected once for vague wording, fixed and resaved, but the products remain in this state). App Review's rejection message explicitly states: "Apple reviews In-App Purchase products in the sandbox and the In-App Purchase products do not need prior approval to function in review." However, our experience suggests otherwise — RevenueCat returns zero offerings, and App Review's own testers also report an "error message displayed on the subscription page" when attempting to test the IAP flow. Question: Is it actually true that subscriptions in "Developer Action Needed" / not-yet-approved status can still be fetched via StoreKit/RevenueCat during sandbox testing? Or does the first-ever subscription submission genuinely need to be approved (i.e., go through the review cycle once) before getOfferings() will return populated data? Has anyone encountered this exact "chicken-and-egg" situation, where the first IAP submission can't be tested until reviewed, but review fails because it can't be tested? Any insight into whether this is expected sandbox behavior for first-time subscription submissions, or whether there's a configuration issue I'm missing, would be hugely appreciated. Thanks!
0
0
27
1d
Developer Program active but App Store Connect says my Apple Account isn't enabled
Hey everybody, I enrolled in the Apple Developer Program and my membership is active. Xcode recognizes my team, code signing works, and I can archive my app successfully. The problem is that App Store Connect itself says: “Your Apple Account isn't enabled for App Store Connect.” Xcode gives the same kind of issue when I try to upload through Organizer. It says it can't authenticate with App Store Connect and that I don't have App Store Connect access for my team. What's weird is that everything else seems to work. My developer account is active, the team shows up correctly in Xcode, and the archive builds without any issues. I've tried signing out and back into Xcode, removing and re-adding my Apple ID, restarting everything, and waiting more than 24 hours since my membership became active. I already contacted Apple Support and they escalated the case to their senior support team, but I wanted to ask if anyone here has seen this before. Has anyone had App Store Connect take a while to become enabled after joining the Developer Program? Or is there something else I should be checking? Thanks.
0
0
18
1d
Apps Still in Waiting for Review and Expedited Review Request Form Fails
Hello Apple Staff, I’m posting again because this issue has not been resolved yet. We currently have two active apps under the same developer account that are still in Waiting for Review. For one of the affected apps, the details are as follows: App ID: 6760743106 Review submission ID: 6950ecff-f833-404d-b04b-ac34ec552b85 We also tried to submit an expedited review request, but the expedited review form does not complete successfully. The following error message is displayed: “Sorry, we didn’t receive your request. An error has occurred and your submission wasn’t completed. Please go back and try again. If you continue to have issues, contact us.” Could Apple Staff please check the current status of these review submissions and let us know if any additional action is required from our side? We would greatly appreciate your assistance, as the review process has not started and we are currently unable to submit an expedited review request. Thank you for your time and support.
3
12
497
1d
Guideline 5.1.1(v) Rejection for Account-Dependent Social Entertainment App
This is our second App Store submission for Rex, a social entertainment discovery app whose core features depend on account-based personalization, saved history, and social/group functionality. Rex’s core features include Rex AI, which provides personalized movie and TV recommendations, along with social watchlists and Party Mode for group recommendations. These features do not function in any meaningful way without an account because they rely on user preferences, saved history, social connections, and persistent recommendation data to deliver the intended experience. Our app is being rejected under Guideline 5.1.1(v), even though account-based functionality is central to the premise of the product. Sign-in is not being used as a gate in front of otherwise accessible content. It is required because the product itself depends on an account-based experience. We have now received the same generic rejection message twice, with no indication that our previous responses were reviewed or considered. We submitted detailed explanations of how Rex works and why sign-in is foundational to the experience, but those points have not been acknowledged or addressed. The responses we have received do not engage with the specific nature of our app, do not address the 5.1.1(v) exception for apps whose core functionality is account-dependent, and appear to repeat the same form language without responding to the context we provided. This is a significant investment of time and resources, and we are trying to understand what Apple is specifically asking us to change. We are not trying to gate free content behind a login. We are trying to ship a product that, by design, requires an account for its core functionality to work. Can someone from Apple or the developer community help clarify how Guideline 5.1.1(v) should be applied to apps where personalization, social features, saved history, and group recommendations are the core product experience?
1
0
49
1d
Transport submission stuck
My app was submitted to the appstore connect via transport. The logs show no errors, the status has been “The App is Processing“ for over a week. I opened a ticket, nobody responded. I called, spoke to support. They could not identify the issue, and escalated. It’s now beed several days and I have had no response. In appstore connect Testflight It shows no build processing.
0
0
27
1d
CRITICAL: Payout System Failure Following App Transfer is Threatening Employee Salaries (Cases #20382739, #20447730)
Hello, I am writing this out of profound frustration and desperation. My team has worked incredibly hard to build an app that now supports a community of 500,000 users, trusting Apple as a reliable partner. Instead, we are being completely starved of our own capital due to a severe and ongoing failure in Apple’s payout routing, and support is entirely ignoring us. The Timeline of Errors: February 8: Monetization began, and we met the minimum payout threshold within two days. April 9: The app was legally transferred to my developer account from my ex-co-founder. I updated all banking and tax details on my account that exact same day. Payout Failure 1 (April 9): Upon transfer, Apple incorrectly issued our earned revenue to my ex-co-founder’s bank account instead of mine. Thankfully, my former co-founder is cooperative and manually transferred the funds to me. However, this could have created a major financial and legal issue if the previous account holder had not cooperated. Payout Failure 2 (June 4): Despite my banking details being verified and active for two months, Apple again bypassed my account and routed another payout to my ex-co-founder. Worse, the amount sent was only a fraction of the total revenue actually owed. It is now June 10. The 45-day payment cycle logic is completely broken, and funds are actively being sent to an account that no longer owns the application. The Impact: Behind this app are real people. I have employee salaries to pay and personal bills to cover, and my business operations are being suffocated because Apple is withholding our earned revenue. To add insult to injury, I am also being completely ignored regarding my enrollment in the App Store Small Business Program, with zero communication or updates. When I call support, representatives tell me they cannot access finance issues and tell me to open another ticket. When I open tickets, I am met with absolute silence. Ignored Support Tickets: Case ID: 20382739 Case ID: 20447730 Could a community manager or moderator please escalate these case IDs to a senior supervisor in Finance? This is extremely frustrating because Apple takes a 30% commission, but I still cannot get clear information or timely access to earned revenue. Thank you.
1
0
123
1d
TestFlight external build stuck in "Waiting for Review" for 6+ days
Hi everyone, App Name: StAIle Build: 6 (Version 1.0.0) I submitted this build for TestFlight external testing on June 12, 2026. It has been stuck in "Waiting for Review" status ever since (6+ days now), well beyond the typical 24-48 hour window. What I've tried so far: Sent an email to App Store Connect support — no response after 2+ days Submitted an expedited review request via the official form — still waiting on that too No message in the Resolution Center, no compliance flag I'm a solo developer trying to run external beta tests before submitting the app for full App Store review, and this delay is blocking that step entirely. Has anyone else experienced something similar recently, or found a way to get this moving? Any advice appreciated. Thanks!
1
0
51
2d
ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING despite Active Agreements, Tax Forms and Bank Account
Hello, I am experiencing the exact same ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING issue. I cannot submit builds for External TestFlight review. When I click "Submit for Review" in TestFlight, App Store Connect returns: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING "Beta contract is missing for the app." All agreements, banking information, and tax forms are Active. Completed and verified: • Paid Apps Agreement = Active • Free Apps Agreement = Active • Bank Account = Active • W-8BEN Tax Forms = Active • Compliance information completed • Account Holder role assigned correctly I have already: • Added and activated a bank account • Completed all tax forms • Uploaded new builds after activation • Waited several days for synchronization • Opened a case with Apple Developer Support Developer Support has already escalated my case to the senior team, but the issue remains unresolved. The browser console confirms: 422 ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING This issue is currently blocking External TestFlight testing. Has anyone experienced this recently? Could someone from Apple verify whether the TestFlight Beta Contract associated with the account needs to be reset, recreated, or manually refreshed? Thank you.
2
0
157
2d
Government Organization Enrollment Pending Since May 10 (Cases 102887434349, 102894600019, 102911953827)
Hello, I am seeking assistance regarding a prolonged Apple Developer Program enrollment review for an official government organization. Our project depends on the completion of this enrollment, and the delay is preventing us from proceeding with planned iOS application deployment. Timeline: • May 10, 2026 – Apple Developer Relations confirmed receipt of our requested documentation and stated that they would review it and follow up within two business days. • May 14, 2026 (Case 102887434349) – Developer Support informed us that our documents were still under review. • May 22, 2026 (Case 102894600019) – Developer Support informed us that our enrollment had been forwarded to the Senior Advisor Team. • June 12, 2026 (Case 102911953827) – During a follow-up inquiry, we were informed that the enrollment had been forwarded to a Review Team. • June 15, 2026 – We submitted an urgent request explaining the importance of this enrollment for an active government project. As of today, more than five weeks have passed since Apple received our documentation, and we have not received any requests for additional information or any estimated timeline for completion. We fully understand that reviews may require additional verification. However, given the duration of the process and the involvement of multiple internal teams, we would greatly appreciate any assistance in determining the current status of the enrollment. If an Apple Community Manager or Apple Developer Relations representative is able to review this matter or help escalate it internally, we would be extremely grateful. We are prepared to provide any additional documentation or verification immediately. Thank you for your time and assistance.
0
0
57
2d
ITMS-90755: Invalid Binary
Hi, Recently our App is facing a generic error with no error details. This error is happening once Build has been successfully uploaded to AppStore Connect through Xcode Organiser. Steps followed while uploading the build: Archive the Build through Xcode Once Archive is successful, Distributing the App through Xcode Organiser using AppStore Connect distribution method. Build Uploaded successfully to AppStore Connect After 5 min we are receiving a email with below message Hello, We noticed one or more issues with a recent delivery for the following app: AppName App Apple ID 2121111 Version 3.6.9 Build 75 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90755: Invalid Binary - The following binaries in your app contains prohibited instructions: AppName.app/AppName. Remove the instructions from the binaries, rebuild and resubmit. Apple Developer Relations Solutions tried till now Updating Xcode to latest version of 16.4 Recreating new Distribution certificates and Provisioning Profiles Clearing DerivedData and cleaning Build Folder This issue seems to be occurring recently only since launch of Xcode 16.4 Other Device info Macbook Pro macOS: Sequoia 15.5 Xcode: 16.4
4
0
640
2d
Not sure I understand the process of submitting in app purchases and Subscriptions? (Is it automatic when submitting your first build?)
Hello, I would like to have some guidance regarding a matter. So I am making my app that includes monetization options under the form of : one "for life" IAP (In App Purchase) Subscriptions: 2 groups, one containing 2 products (yearly and monthly) and the other containing several monthly subscriptions. Under the monetization page: i see, 2 messages on top of both pages: so IAP page has: Your first in-app purchase must be submitted with a new app version. Create your in-app purchase, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review. Once your binary has been uploaded and your first-in app purchase has been submitted for review, additional in-app purchases can be submitted from the In-App Purchases section. Learn More And under subscriptions page: Your first subscription must be submitted with a new app version. Create your subscription, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review. Once your binary has been uploaded and your first subscription has been submitted for review, additional subscriptions can be submitted from the Subscriptions section. Learn More Except I THOUGHT I had understand that, What I undertood is that once I put a build to production and send it for review, then these products will be reviewed automatically with it? But it does not seem to have worked like that? All products are marked "ready to submit", non has "missing metadata" and I don't see any submit button, I assumed that these products will simply be added ot the revew once the "build" (production) is rivewed, am I missing something? I must be missing a step that I don't see?
1
0
93
2d
TestFlight install fails with BETA_CONTRACT_MISSING although all agreements are active
Hello, I am unable to install my app from TestFlight even though the build appears valid and is in internal beta testing. The build was uploaded successfully to App Store Connect and shows as Testing / Internal Testing. The build metadata looks valid: processingState: VALID internalBuildState: IN_BETA_TESTING qcState: BETA_INTERNAL_TESTING usesNonExemptEncryption: false minOsVersion: 15.0 deviceFamilies: IPHONE supportedArchitectures: arm64 However, TestFlight installation fails, and the App Store Connect API returns: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Beta contract is missing for the app. My App Store Connect agreements are all active. I checked Business > Agreements and both Paid Apps Agreement and Free Apps Agreement are Active. Bank accounts, tax forms, and compliance also appear Active. This also happens with a newly created app and a fresh build, so it looks like the TestFlight beta contract may be missing or detached on Apple’s backend. Has anyone seen this before, or is there a way to force App Store Connect to refresh the TestFlight beta contract state?
7
2
501
2d
Jewish Account Closure
Our account containing our 800 apps was closed down as part of anti Jewish sentiment. We have now had our 2nd account closed via cyber (made inaccessible via cyber). Sometimes it's re-opened before Shabbat starts and re-closed after shabbat to iritate. We are actively prevented from appealing our account closure, etc. We warned Apple we were having these issues over a period of around 6 months.
1
0
89
3d
TestFlight External Build Stuck in 'Waiting for Review' for 32+ Hours
Hi everyone, My TestFlight build has been stuck in 'Waiting for Review' for over 32 hours and I'm hoping someone can help or share their experience. The situation: I have an External Testing group with a Public Link set up. The build was submitted for Beta App Review on March 19th but it's been over 32 hours with no update. I have 25+ testers waiting to install the app. What I've tried: Waited patiently Checked App Store Connect multiple times No rejection emails received No issues flagged by Apple Questions: Is anyone else experiencing unusually long review times for TestFlight external builds right now? Is there anything I can do to speed up the process or check if something is wrong? Has anyone successfully resolved this by contacting Apple Developer Support directly? Any advice would be greatly appreciated. Thank you! Apple Support Case ID: 102846633409
2
1
319
3d
Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
Replies
0
Boosts
0
Views
6.9k
Activity
Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
Replies
0
Boosts
0
Views
1.1k
Activity
2w
Cannot submit to TestFlight Beta Review: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING (All agreements are Active)
Hi everyone, I am currently completely blocked from submitting my new app for TestFlight Beta Review (External Testing). The App Store Connect web interface fails to submit, and when I try to bypass the UI using the App Store Connect REST API to create a betaAppReviewSubmissions request, Apple's servers return the following 422 error: { "errors" : [ { "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] } Here is what I have already checked and verified on my end: Agreements, Tax, and Banking: My "Paid Apps Agreement", "Free Apps Agreement", "U.S. Tax Forms", and "Bank Accounts" all clearly show as "Active" status. There are absolutely no pending banners or unaccepted agreements on developer.apple.com or appstoreconnect.apple.com. Apple Developer App: I logged into the official iOS Apple Developer app with the Account Holder ID, and there are no hidden agreements to accept there either. App Privacy: All data collection questions are answered, and the App Privacy section is fully Published. Test Information: All required Beta App Review details (Name, Email, Phone) are correctly filled. Export Compliance: My Info.plist includes <key>ITSAppUsesNonExemptEncryption</key><false/>, and the build attributes confirm it. It appears that my TestFlight beta contract has somehow become detached, bugged, or failed to provision on Apple's backend. Has anyone experienced this specific API error recently? Is there a way to force the system to re-provision the contract, or does this strictly require manual intervention from an Apple Engineer? Any guidance would be highly appreciated. Thanks!
Replies
1
Boosts
0
Views
109
Activity
6h
App stuck in "Waiting for Review" for 17+ days first submission, hardware companion app
Hello App Review Team, My team's first app submission has been in "Waiting for Review" status for 17 days with no movement, and I would appreciate any visibility you can provide on its current state. Submission details: App name: Motor İzleme Submission ID: fb2151a2-969e-458b-b57b-9fc7a982e168 Submitted: May 20, 2026 at 10:24 PM Version: 1.0 (build 2) Current status: Waiting for Review (17 days) Account type: Organization (first submission under this account) About the app: Motor İzleme is a hardware companion app that communicates with our physical device over Bluetooth Low Energy. Because reviewers cannot physically test the device without the hardware, we have provided the following materials with the submission to support the review: A demonstration video showing the full app-to-hardware interaction (linked in App Review Notes) Detailed App Review Notes explaining the BLE communication flow App screenshots covering all primary screens Clear handling of the no-device state (the app does not crash or hang — it shows appropriate prompts when Bluetooth is off or no device is found) I want to be transparent: I am not requesting expedited review and I understand the team is operating under heavy submission volume in 2026. I am simply asking whether this submission may have been overlooked, or whether there is anything additional I can provide to help the review proceed. This launch is tied to a commitment with our business partner, and the extended delay is beginning to impact business obligations on our end. Any update would be greatly appreciated. Thank you for your time. Best regards, Saadettin Yıldırım
Replies
2
Boosts
1
Views
200
Activity
6h
You cannot release on IPAD if you don't have a 13'' one? (need of 13'' screenshots are obligatory?)
I am using CI/CD method to build my apps, i dont have xcode simulator, so I cannot produce 13'' screenshots And I have an ipad that is NOT 13'' what can I do? I am locked out from releasing on ipads?
Replies
1
Boosts
0
Views
40
Activity
6h
App Store Connect Blank White Screen on Web / Error 2002 on Mobile App using same Apple ID
Hi everyone, I’m facing a frustrating loop trying to access App Store Connect and wanted to see if anyone else has encountered this or found a backend fix. The Problem: On Web (Chrome & Safari): When navigating to App Store Connect (specifically the Apps console or Users and Access), the page loads completely blank/white. On iOS App: Attempting to log into the official App Store Connect app using the exact same Apple ID results in a "Developer Account Required (Error 2002)" message. What I've already tried: Clearing browser cache, cookies, and using full Incognito/Private mode. Disabling all ad-blockers and extensions. Trying completely different devices (Mac and iPhone). Since it happens across all devices and browsers for the exact same account, it looks like a provisioning or synchronization bug on Apple's backend. Has anyone managed to resolve this without waiting weeks for senior engineering support? Any advice would be highly appreciated.
Replies
1
Boosts
0
Views
21
Activity
23h
app connect "pricing and availability" missing
I need to check for which countries the app is available. The "pricing and availability" option is missing. Th "add a new version" + sign is missing as well. What should I do?
Replies
3
Boosts
1
Views
914
Activity
1d
Sign in with Apple app transfer: recovering legacy users without stored old team-scoped sub
Hello, We recently transferred our iOS app to a different Apple Developer team. App Store URL: https://apps.apple.com/kr/app/id6759354260 Bundle ID: com.kimchisushi.app Our app uses Sign in with Apple. In our legacy implementation, some existing Apple login users were stored in our backend by email only. For those users, we did not store the original team-scoped Apple user identifier (sub). The app transfer has already been completed, and we are currently within the 60-day migration window. For many users, the migration path is clear: If we have the old team-scoped sub, we can generate or exchange the transfer identifier according to Apple’s migration documentation. If a user signs in after the transfer and the identity token contains transfer_sub, we may be able to use that claim to complete the migration. However, our difficult case is this: Some legacy users used Sign in with Apple with Hide My Email / Private Relay. For those users, we only have the old private relay email address in our database. We do not have their old team-scoped sub. Questions: If we do not have the old team-scoped sub, is there any Apple-supported way to recover or map those legacy users using the old private relay email address? During the 60-day migration window, if one of these users signs in again after the app transfer, will the identity token include transfer_sub even if we did not generate a transfer identifier for that user before the transfer? If the identity token includes transfer_sub, is there any Apple-supported way to correlate that transfer_sub back to the user’s old private relay email address or old app account when the old sub was never stored? If the answer is no, is the recommended recovery path to implement our own account recovery / account relinking flow for these users? We understand that the Apple user identifier (sub) should have been stored as the stable identifier, and that email should not be treated as stable. We are trying to confirm whether there is any official recovery path for the subset of legacy users where the old sub was not stored before the app transfer. Thank you.
Replies
0
Boosts
0
Views
23
Activity
1d
RevenueCat offerings returning empty (current: null, allKeys: []) despite correct setup — first-time auto-renewable subscription submission
Hi all, I'm launching my first iOS app (Capacitor/Next.js WebView wrapper) with two auto-renewable subscriptions via RevenueCat, and I'm stuck on a persistent issue across multiple App Store Review rejections. Setup: Bundle ID: no.skaren.app Two auto-renewable subscriptions: no.skaren.app.premium.monthly and no.skaren.app.premium.yearly, both in a single subscription group RevenueCat integrated via @revenuecat/purchases-capacitor App-Specific Shared Secret added to RevenueCat App Store Connect API key (with correct Key ID/Issuer ID) added to RevenueCat Paid Apps Agreement: Active Bundle ID in RevenueCat matches exactly RevenueCat API key in app code matches dashboard exactly The problem: On a physical device (TestFlight build, signed into Sandbox Apple ID), calling Purchases.getOfferings() always returns: {"current":null,"allKeys":[]} No errors are thrown — the offerings object is just empty. This happens consistently across multiple builds, after removing a conflicting limitsNavigationsToAppBoundDomains WebView restriction (which was separately causing a blank-screen bug, now fixed and confirmed working on-device). App Store Connect status: This is our first subscription submission ever. Both subscription products currently show "Developer Action Needed" status in App Store Connect (their localizations were rejected once for vague wording, fixed and resaved, but the products remain in this state). App Review's rejection message explicitly states: "Apple reviews In-App Purchase products in the sandbox and the In-App Purchase products do not need prior approval to function in review." However, our experience suggests otherwise — RevenueCat returns zero offerings, and App Review's own testers also report an "error message displayed on the subscription page" when attempting to test the IAP flow. Question: Is it actually true that subscriptions in "Developer Action Needed" / not-yet-approved status can still be fetched via StoreKit/RevenueCat during sandbox testing? Or does the first-ever subscription submission genuinely need to be approved (i.e., go through the review cycle once) before getOfferings() will return populated data? Has anyone encountered this exact "chicken-and-egg" situation, where the first IAP submission can't be tested until reviewed, but review fails because it can't be tested? Any insight into whether this is expected sandbox behavior for first-time subscription submissions, or whether there's a configuration issue I'm missing, would be hugely appreciated. Thanks!
Replies
0
Boosts
0
Views
27
Activity
1d
Developer Program active but App Store Connect says my Apple Account isn't enabled
Hey everybody, I enrolled in the Apple Developer Program and my membership is active. Xcode recognizes my team, code signing works, and I can archive my app successfully. The problem is that App Store Connect itself says: “Your Apple Account isn't enabled for App Store Connect.” Xcode gives the same kind of issue when I try to upload through Organizer. It says it can't authenticate with App Store Connect and that I don't have App Store Connect access for my team. What's weird is that everything else seems to work. My developer account is active, the team shows up correctly in Xcode, and the archive builds without any issues. I've tried signing out and back into Xcode, removing and re-adding my Apple ID, restarting everything, and waiting more than 24 hours since my membership became active. I already contacted Apple Support and they escalated the case to their senior support team, but I wanted to ask if anyone here has seen this before. Has anyone had App Store Connect take a while to become enabled after joining the Developer Program? Or is there something else I should be checking? Thanks.
Replies
0
Boosts
0
Views
18
Activity
1d
Apps Still in Waiting for Review and Expedited Review Request Form Fails
Hello Apple Staff, I’m posting again because this issue has not been resolved yet. We currently have two active apps under the same developer account that are still in Waiting for Review. For one of the affected apps, the details are as follows: App ID: 6760743106 Review submission ID: 6950ecff-f833-404d-b04b-ac34ec552b85 We also tried to submit an expedited review request, but the expedited review form does not complete successfully. The following error message is displayed: “Sorry, we didn’t receive your request. An error has occurred and your submission wasn’t completed. Please go back and try again. If you continue to have issues, contact us.” Could Apple Staff please check the current status of these review submissions and let us know if any additional action is required from our side? We would greatly appreciate your assistance, as the review process has not started and we are currently unable to submit an expedited review request. Thank you for your time and support.
Replies
3
Boosts
12
Views
497
Activity
1d
Guideline 5.1.1(v) Rejection for Account-Dependent Social Entertainment App
This is our second App Store submission for Rex, a social entertainment discovery app whose core features depend on account-based personalization, saved history, and social/group functionality. Rex’s core features include Rex AI, which provides personalized movie and TV recommendations, along with social watchlists and Party Mode for group recommendations. These features do not function in any meaningful way without an account because they rely on user preferences, saved history, social connections, and persistent recommendation data to deliver the intended experience. Our app is being rejected under Guideline 5.1.1(v), even though account-based functionality is central to the premise of the product. Sign-in is not being used as a gate in front of otherwise accessible content. It is required because the product itself depends on an account-based experience. We have now received the same generic rejection message twice, with no indication that our previous responses were reviewed or considered. We submitted detailed explanations of how Rex works and why sign-in is foundational to the experience, but those points have not been acknowledged or addressed. The responses we have received do not engage with the specific nature of our app, do not address the 5.1.1(v) exception for apps whose core functionality is account-dependent, and appear to repeat the same form language without responding to the context we provided. This is a significant investment of time and resources, and we are trying to understand what Apple is specifically asking us to change. We are not trying to gate free content behind a login. We are trying to ship a product that, by design, requires an account for its core functionality to work. Can someone from Apple or the developer community help clarify how Guideline 5.1.1(v) should be applied to apps where personalization, social features, saved history, and group recommendations are the core product experience?
Replies
1
Boosts
0
Views
49
Activity
1d
Transport submission stuck
My app was submitted to the appstore connect via transport. The logs show no errors, the status has been “The App is Processing“ for over a week. I opened a ticket, nobody responded. I called, spoke to support. They could not identify the issue, and escalated. It’s now beed several days and I have had no response. In appstore connect Testflight It shows no build processing.
Replies
0
Boosts
0
Views
27
Activity
1d
CRITICAL: Payout System Failure Following App Transfer is Threatening Employee Salaries (Cases #20382739, #20447730)
Hello, I am writing this out of profound frustration and desperation. My team has worked incredibly hard to build an app that now supports a community of 500,000 users, trusting Apple as a reliable partner. Instead, we are being completely starved of our own capital due to a severe and ongoing failure in Apple’s payout routing, and support is entirely ignoring us. The Timeline of Errors: February 8: Monetization began, and we met the minimum payout threshold within two days. April 9: The app was legally transferred to my developer account from my ex-co-founder. I updated all banking and tax details on my account that exact same day. Payout Failure 1 (April 9): Upon transfer, Apple incorrectly issued our earned revenue to my ex-co-founder’s bank account instead of mine. Thankfully, my former co-founder is cooperative and manually transferred the funds to me. However, this could have created a major financial and legal issue if the previous account holder had not cooperated. Payout Failure 2 (June 4): Despite my banking details being verified and active for two months, Apple again bypassed my account and routed another payout to my ex-co-founder. Worse, the amount sent was only a fraction of the total revenue actually owed. It is now June 10. The 45-day payment cycle logic is completely broken, and funds are actively being sent to an account that no longer owns the application. The Impact: Behind this app are real people. I have employee salaries to pay and personal bills to cover, and my business operations are being suffocated because Apple is withholding our earned revenue. To add insult to injury, I am also being completely ignored regarding my enrollment in the App Store Small Business Program, with zero communication or updates. When I call support, representatives tell me they cannot access finance issues and tell me to open another ticket. When I open tickets, I am met with absolute silence. Ignored Support Tickets: Case ID: 20382739 Case ID: 20447730 Could a community manager or moderator please escalate these case IDs to a senior supervisor in Finance? This is extremely frustrating because Apple takes a 30% commission, but I still cannot get clear information or timely access to earned revenue. Thank you.
Replies
1
Boosts
0
Views
123
Activity
1d
TestFlight external build stuck in "Waiting for Review" for 6+ days
Hi everyone, App Name: StAIle Build: 6 (Version 1.0.0) I submitted this build for TestFlight external testing on June 12, 2026. It has been stuck in "Waiting for Review" status ever since (6+ days now), well beyond the typical 24-48 hour window. What I've tried so far: Sent an email to App Store Connect support — no response after 2+ days Submitted an expedited review request via the official form — still waiting on that too No message in the Resolution Center, no compliance flag I'm a solo developer trying to run external beta tests before submitting the app for full App Store review, and this delay is blocking that step entirely. Has anyone else experienced something similar recently, or found a way to get this moving? Any advice appreciated. Thanks!
Replies
1
Boosts
0
Views
51
Activity
2d
ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING despite Active Agreements, Tax Forms and Bank Account
Hello, I am experiencing the exact same ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING issue. I cannot submit builds for External TestFlight review. When I click "Submit for Review" in TestFlight, App Store Connect returns: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING "Beta contract is missing for the app." All agreements, banking information, and tax forms are Active. Completed and verified: • Paid Apps Agreement = Active • Free Apps Agreement = Active • Bank Account = Active • W-8BEN Tax Forms = Active • Compliance information completed • Account Holder role assigned correctly I have already: • Added and activated a bank account • Completed all tax forms • Uploaded new builds after activation • Waited several days for synchronization • Opened a case with Apple Developer Support Developer Support has already escalated my case to the senior team, but the issue remains unresolved. The browser console confirms: 422 ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING This issue is currently blocking External TestFlight testing. Has anyone experienced this recently? Could someone from Apple verify whether the TestFlight Beta Contract associated with the account needs to be reset, recreated, or manually refreshed? Thank you.
Replies
2
Boosts
0
Views
157
Activity
2d
Government Organization Enrollment Pending Since May 10 (Cases 102887434349, 102894600019, 102911953827)
Hello, I am seeking assistance regarding a prolonged Apple Developer Program enrollment review for an official government organization. Our project depends on the completion of this enrollment, and the delay is preventing us from proceeding with planned iOS application deployment. Timeline: • May 10, 2026 – Apple Developer Relations confirmed receipt of our requested documentation and stated that they would review it and follow up within two business days. • May 14, 2026 (Case 102887434349) – Developer Support informed us that our documents were still under review. • May 22, 2026 (Case 102894600019) – Developer Support informed us that our enrollment had been forwarded to the Senior Advisor Team. • June 12, 2026 (Case 102911953827) – During a follow-up inquiry, we were informed that the enrollment had been forwarded to a Review Team. • June 15, 2026 – We submitted an urgent request explaining the importance of this enrollment for an active government project. As of today, more than five weeks have passed since Apple received our documentation, and we have not received any requests for additional information or any estimated timeline for completion. We fully understand that reviews may require additional verification. However, given the duration of the process and the involvement of multiple internal teams, we would greatly appreciate any assistance in determining the current status of the enrollment. If an Apple Community Manager or Apple Developer Relations representative is able to review this matter or help escalate it internally, we would be extremely grateful. We are prepared to provide any additional documentation or verification immediately. Thank you for your time and assistance.
Replies
0
Boosts
0
Views
57
Activity
2d
ITMS-90755: Invalid Binary
Hi, Recently our App is facing a generic error with no error details. This error is happening once Build has been successfully uploaded to AppStore Connect through Xcode Organiser. Steps followed while uploading the build: Archive the Build through Xcode Once Archive is successful, Distributing the App through Xcode Organiser using AppStore Connect distribution method. Build Uploaded successfully to AppStore Connect After 5 min we are receiving a email with below message Hello, We noticed one or more issues with a recent delivery for the following app: AppName App Apple ID 2121111 Version 3.6.9 Build 75 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90755: Invalid Binary - The following binaries in your app contains prohibited instructions: AppName.app/AppName. Remove the instructions from the binaries, rebuild and resubmit. Apple Developer Relations Solutions tried till now Updating Xcode to latest version of 16.4 Recreating new Distribution certificates and Provisioning Profiles Clearing DerivedData and cleaning Build Folder This issue seems to be occurring recently only since launch of Xcode 16.4 Other Device info Macbook Pro macOS: Sequoia 15.5 Xcode: 16.4
Replies
4
Boosts
0
Views
640
Activity
2d
Not sure I understand the process of submitting in app purchases and Subscriptions? (Is it automatic when submitting your first build?)
Hello, I would like to have some guidance regarding a matter. So I am making my app that includes monetization options under the form of : one "for life" IAP (In App Purchase) Subscriptions: 2 groups, one containing 2 products (yearly and monthly) and the other containing several monthly subscriptions. Under the monetization page: i see, 2 messages on top of both pages: so IAP page has: Your first in-app purchase must be submitted with a new app version. Create your in-app purchase, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review. Once your binary has been uploaded and your first-in app purchase has been submitted for review, additional in-app purchases can be submitted from the In-App Purchases section. Learn More And under subscriptions page: Your first subscription must be submitted with a new app version. Create your subscription, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review. Once your binary has been uploaded and your first subscription has been submitted for review, additional subscriptions can be submitted from the Subscriptions section. Learn More Except I THOUGHT I had understand that, What I undertood is that once I put a build to production and send it for review, then these products will be reviewed automatically with it? But it does not seem to have worked like that? All products are marked "ready to submit", non has "missing metadata" and I don't see any submit button, I assumed that these products will simply be added ot the revew once the "build" (production) is rivewed, am I missing something? I must be missing a step that I don't see?
Replies
1
Boosts
0
Views
93
Activity
2d
TestFlight install fails with BETA_CONTRACT_MISSING although all agreements are active
Hello, I am unable to install my app from TestFlight even though the build appears valid and is in internal beta testing. The build was uploaded successfully to App Store Connect and shows as Testing / Internal Testing. The build metadata looks valid: processingState: VALID internalBuildState: IN_BETA_TESTING qcState: BETA_INTERNAL_TESTING usesNonExemptEncryption: false minOsVersion: 15.0 deviceFamilies: IPHONE supportedArchitectures: arm64 However, TestFlight installation fails, and the App Store Connect API returns: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Beta contract is missing for the app. My App Store Connect agreements are all active. I checked Business > Agreements and both Paid Apps Agreement and Free Apps Agreement are Active. Bank accounts, tax forms, and compliance also appear Active. This also happens with a newly created app and a fresh build, so it looks like the TestFlight beta contract may be missing or detached on Apple’s backend. Has anyone seen this before, or is there a way to force App Store Connect to refresh the TestFlight beta contract state?
Replies
7
Boosts
2
Views
501
Activity
2d
Jewish Account Closure
Our account containing our 800 apps was closed down as part of anti Jewish sentiment. We have now had our 2nd account closed via cyber (made inaccessible via cyber). Sometimes it's re-opened before Shabbat starts and re-closed after shabbat to iritate. We are actively prevented from appealing our account closure, etc. We warned Apple we were having these issues over a period of around 6 months.
Replies
1
Boosts
0
Views
89
Activity
3d
TestFlight External Build Stuck in 'Waiting for Review' for 32+ Hours
Hi everyone, My TestFlight build has been stuck in 'Waiting for Review' for over 32 hours and I'm hoping someone can help or share their experience. The situation: I have an External Testing group with a Public Link set up. The build was submitted for Beta App Review on March 19th but it's been over 32 hours with no update. I have 25+ testers waiting to install the app. What I've tried: Waited patiently Checked App Store Connect multiple times No rejection emails received No issues flagged by Apple Questions: Is anyone else experiencing unusually long review times for TestFlight external builds right now? Is there anything I can do to speed up the process or check if something is wrong? Has anyone successfully resolved this by contacting Apple Developer Support directly? Any advice would be greatly appreciated. Thank you! Apple Support Case ID: 102846633409
Replies
2
Boosts
1
Views
319
Activity
3d