App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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Jun ’26
First-time app submission still not approved after a month. Are these review timelines normal?
Hey everyone, My company is submitting its first iOS app, and we're hoping to learn from people who've been through this. Here's our timeline so far: Week 0 (Oct. 9th): Submitted the app for review. Week 2: Submitted an expedited review request 2 days later : Received our first rejection. Rejected because our app didn't include an account delete feature. Resubmitted 2 days later with the requested feature. Week 3: Created a support ticket requesting an update 2 days later: Received a second rejection. The second rejection was under Guideline 5.1.2 (App Tracking Transparency). Our privacy labels marked data types as used for tracking. We've corrected them, confirmed we don't track users, replied to App Review, and resubmitted all within 30 min os rejection email. Today marks exactly 1 month with no approval. The waits between each review have been roughly a week or longer, and we have events and physical marketing campaigns planned around the launch. We planned for 1 month of runway between submission and approval which is now gone and there is not clear idea on timeline... Questions for the community: Are week-long (or longer) waits between submissions and rejections normal for a first-time submission, or does this sound unusual? Does a new developer account or first app submission tend to get extra scrutiny or slower reviews? Is there anything that helped you speed up the process, such as an expedited review request, contacting Developer Support, or a phone call with App Review?
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Live app flagged under Guideline 4.3 - Design - Spam without any update – need clarification before deadline
@AppReview One of our live apps was flagged following a re-evaluation. We had not submitted any update. The message we received: Guideline 4.3 - Design - Spam We noticed the app provides the same feature set and experience as other apps already available from you and associated developer account(s) on the App Store. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps. We were asked to submit a compliant update by November 21, 2026, otherwise the app will be removed from sale. We have reviewed all apps under our developer account and could not identify any app with the same core functionality. We have already replied in App Store Connect with a detailed explanation and a screen recording of the app, and we are currently awaiting a response. As the November 21, 2026 deadline is approaching, we kindly ask that our explanation and screen recording be reviewed before the removal date. Could you also please let us know which apps were identified as similar, so we can address the issue in time? Thank you.
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DSA trader verification "In Review" since Oct 23: approved app blocked in all 27 EU countries, no reply on 3 support cases
Hello, I'm an individual developer in Romania. My trader information for the Digital Services Act has shown "In Review" in App Store Connect > Business > Compliance since October 23, 2026, now more than two weeks, against the roughly five business days Apple mentions. My app (Sabaki Courses, Apple ID 6825241371) was approved and released on November 3. It's live in 148 countries, but "Cannot Sell" in all 27 EU countries, including Romania, which is the only market it's made for (a maths app for students preparing for Romania's national exams). All other business items are Active: Paid and Free Apps agreements, bank account, tax forms and DAC7. App Store Connect shows no request for documents, and there's no way to edit or resubmit while it's in review. What I've tried: Developer Support case 103017594789 (Nov 3, followed up Nov 4, re-submitted via getsupport.apple.com on Nov 6): only the email option is offered, no phone or callback. A follow-up case, 30000009872231 (Nov 9). A complaint under Apple's P2B internal complaint-handling process, 30000010650163 (Nov 10). No substantive reply so far. I've read other threads with the same issue; for one developer a phone option appeared after re-submitting and the agent completed the verification during the call, but I don't see one. Has anyone got through this recently, and what finally worked? If anyone at Apple can look at it or pass it to the right team, I'd be very grateful. Happy to provide any document or take a call. Thank you!
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App launch blocked: tax/banking setup locked, support unanswered since October 29
Our first app launch is blocked by unresolved App Store Connect financial setup: Paid Apps Agreement: Pending User Info. Banking: Processing for nearly two weeks; changes are disabled. We need to replace an invoicing virtual account with our actual company checking account. Tax: only W-9 is available for a foreign-owned US single-member disregarded LLC. We requested guidance on the appropriate W-8 documentation. Finance case 23196327 (October 29) and Developer Support case 30000005253797 (November 4) have received no substantive replies despite follow-ups. Phone support is unavailable. App Review has now rejected our app under 2.1(b) because subscriptions were not submitted. All four products have saved starting prices, but adding them for review returns “You must add a subscription price.” We have also explained the blocker in the App Review conversation. What escalation route can connect these cases with the team able to unlock banking corrections and resolve the tax-form setup? Can an Apple representative help route this request?
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iOS app “Waiting for Review” for 22 days, no change after expedited review request
Our app Magyar Mentor: Cultural Exam (Apple ID: 6801537845, bundle ID com.swtlm.hungarianexamtrainer), version 1.1.0, was submitted for review on 19 October 2026 and is still in “Waiting for Review”. We requested an expedited review on 7 November and have seen no change. There are no unanswered messages in App Store Connect, and the build and metadata haven’t changed since submission. Is there anything on our side that could be holding the submission, or could someone from App Review check whether it is stuck in the queue? Thank you.
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Foreign-owned US LLC stuck on W-9 form, tax team silent for a month
My developer account is a US single-member LLC owned by a non-US individual. The LLC is a disregarded entity with a valid EIN. App Store Connect only shows me the W-9 workflow. But the IRS instructions for W-9 say: ▎ "If the owner of a disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9" So I legally cannot submit a W-9. I need the W-8BEN workflow enabled. Apple Finance told me all US legal entities must complete a W-9, then suggested I get an EIN (I have one) or change my address. When I sent the IRS guidance, they said their system can't make the change and forwarded it to the tax team. That was May 14 (Case-ID 19771345). Over 15 business days later: no reply, no timeline, and my paid agreement is still inactive. My business is on hold. Has anyone with a foreign-owned single-member US LLC gotten the W-8BEN workflow enabled? Is there any escalation path beyond iTSPayments and the Finance contact form? Both have gone quiet.
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First release stuck for 4 weeks: two info requests answered, expedite approved, still no review and no reply
We submitted our first app, Worza: Word Game (iOS 1.0), on October 13, 2026. Four weeks later it still has not been reviewed. On October 13 App Review asked for more information under Guideline 2.1; we answered the same day. On October 28 a second information request came; we answered it and resubmitted the same day. After that, nothing. On November 5 we had to withdraw that build to ship a security update (Firebase SDK fix for the eMudhra CA issue) and submitted build 12 with full review notes and a screen recording of every feature. Apple confirmed our expedited review request, yet build 12 has been Waiting for Review ever since. We have contacted Developer Support twice (case 103010213624, followed up on November 7, and case 30000010882282 today). The only replies have been automatic acknowledgments. Everything on our side is in order: complete review notes, a screen recording, a working contact phone number and the updated Program License Agreement accepted. Our Android version is already approved and waiting; we are holding it so both platforms can launch together. Other app stores charge developers a one-time registration fee. On the App Store we pay $99 every year, and in return we expect at least a reply when a submission is stuck. Four weeks of silence on a first release, with an approved expedite request, is not acceptable. If anyone from App Review sees this: we only ask that someone look at the submission or tell us what is holding it. We will respond immediately to any question. Has anyone else seen reviews stall like this recently, and did anything help?
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Version stuck in "Processing for Distribution" for hours after manual release
Hello, Our app update has been stuck in "Processing for Distribution" for several hours and is still not live on the App Store. App: Yakıtmatik (Apple ID: 6749356885) Version: 1.0.21 (build 24) Timeline (UTC): Nov 6, 2026, 15:27 – Submitted for review Nov 6, 2026, 21:55 – Approved, status "Pending Developer Release" Nov 9, 2026, 11:56 – Manually released. Status changed to "Ready for Distribution" / "Processing for Distribution" The App Store (Turkey, US and Germany storefronts) and the iTunes Lookup API still return the previous version 1.0.20. Our previous updates usually went live shortly after release, so this delay is unusual for us. This update is critical for our users, because the current version on the App Store has a serious issue that blocks many of them from using the app. Is anyone else seeing longer distribution delays right now? Is there anything we can do on our side to speed this up? Thank you.
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iOS app "Waiting for Review" since November 4 after replying to App Review – Submission ID 07b97086-3876-44c8-bef5-9e5505c7aed3
Hello App Review team, Our iOS app Barie AI, version 1.0.3 (2), has been waiting since November 4, 2026. Timeline: October 16: Submitted for review (first In-App Purchase included) November 4: Review started; we received Guideline 2.1 questions (In-App Purchase location, third-party AI usage, and price confirmation) November 4: We replied the same day with steps to locate the subscriptions, a screen recording, the demo account, answers to the AI questions, and confirmation of prices ($59.99/month, $490.00/year) Since then: No further update Submission ID: 07b97086-3876-44c8-bef5-9e5505c7aed3 Support case ID: 103004716929 Could you please check whether anything else is needed from our side to continue the review? Thank you.
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Resubmission stuck in "Waiting for Review" for 8 days after 2.1(b) rejection
Hello, My first app, ThirdEye Companion (App Apple ID 6823564597), version 1.0.0 (9), was rejected on 2 November 2026 under: Guideline 5.2.5 (Apple trademark in the subtitle) Guideline 2.1(b) (information needed about the business model) The same day I: Changed the subtitle to remove the trademark. Answered all four business model questions in the App Store Connect message thread. Resubmitted the same build. Since then, the submission has stayed in "Waiting for Review" for 8 days. App Store Connect shows "Last Updated By: Apple", but there is no new message. I have also sent a request through the App Review contact form and an expedite request, without a reply so far. The original submission had already waited 16 days (16 Oct to 2 Nov) before the first review. Is there anything else I should do on my side, or could someone from App Review check whether the submission is waiting on something from me? Thank you for your help.
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First app, submitted Oct 10: prices confirmed Nov 2, can App Review take a look?
Hello App Review team, My first app is paused after a price confirmation request, and I would appreciate help confirming that the review is still moving. App: Notespan (Apple ID 6801733401) Submission ID: d73d32b8-8afd-4b0d-baf2-c3add8a49ed4 Version: 1.0 (18) Timeline: October 10: submitted with four auto-renewable subscriptions. November 2: App Review asked me under Guideline 3 to confirm the intended prices and said the review would continue after my confirmation. November 2: I confirmed all four prices by replying in App Store Connect. November 4: I followed up in the same thread and asked whether anything else was needed. As of November 9: no reply. The version shows Rejected, the submission shows Unresolved Issues, and Resubmit to App Review is unavailable. I have not resubmitted because App Review Help says a resubmission isn't necessary when App Review only requested more information. Could someone confirm that the review is continuing, and let me know if anything else is needed from me? Thank you.
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Reading Focus status in a macOS utility: communication entitlement triggers ITMS-90894
I maintain Time Out, a macOS break-reminder app. An optional scheduling rule skips breaks while Focus is active, avoiding interruptions during focused work. I’m trying to establish the supported way to read Focus status for this purpose and resolve an App Store Connect warning. Focus detection Our legacy Do Not Disturb/Focus observer worked on macOS 26. In testing on macOS 27, it continued to report Focus as inactive and no longer received the expected state-change notifications. I restored detection using INFocusStatusCenter. The app: Includes NSFocusStatusUsageDescription, explaining that access is used to skip breaks while focused. Requests authorization when an enabled scheduling rule needs Focus status. Reads INFocusStatusCenter.default.focusStatus.isFocused once authorized. Without the com.apple.developer.usernotifications.communication entitlement, authorization reached .authorized, but isFocused returned false while Focus was active. Adding the entitlement made detection work in the tested configuration, and Time Out correctly skipped the break. I also reset Focus-status permission and verified the authorization flow again. App Store Connect warning With that entitlement present, uploading succeeds, but Xcode and the subsequent email report ITMS-90894: Missing Info.plist value. The warning says that apps with the communication entitlement must declare either INSendMessageIntent or INStartCallIntent in the NSUserActivityTypes array. Time Out does not provide person-to-person messaging or calling, send communication notifications, or share Focus status with other people. It only uses the status locally to decide whether to present a break, so declaring either intent seems inappropriate. Questions Is INFocusStatusCenter supported for a macOS utility that uses Focus status solely to suppress its own interruptions? Is the communication entitlement required for that use? If not, is there another supported API or configuration? If this use is supported, how should the app resolve ITMS-90894 without declaring messaging or calling functionality it doesn’t provide? Is authorization succeeding while isFocused reports false without the entitlement expected behavior, or should I file a Feedback report? Does isFocused indicate that a Focus is active generally, or that the current Focus silences notifications specifically for the requesting app? Has anyone implemented this successfully in a Mac App Store utility, or can someone from Apple clarify the intended approach?
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DSA Trader Verification stuck "In Review" for 6+ days – App delisted across EU (Case ID: 30000008369195)
Our production app has been completely removed across all 27 EU storefronts because our Digital Services Act (DSA) Trader status has been stuck in "In Review" since November 3rd, 2026 (over 6 days). • Account Type: Individual Developer (Serbia) • Account Status: Paid Apps Agreement, Bank Account, and W-8BEN Tax forms are all verified and Active. • Support Follow-ups (Case ID: 30000008369195): Submitted the original ticket 4 days ago, followed up 2 days ago, and sent another urgent update today with zero response or updates. In App Store Connect under Agreements, Tax, and Banking -> Compliance -> Digital Services Act, the status remains completely locked to "In Review" with no option to edit, update, or submit additional documentation. The European Union represents our primary market and user base. This ongoing delisting is causing severe business disruption, user loss, and active subscriber churn every single day. Could an Apple moderator or developer support specialist please help escalate Case ID: 30000008369195 to the Compliance / Legal review team so our trader status can be manually reviewed and finalized today?
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Version 1.11.8.2 is Ready for Distribution but not available on the App Store
Hello, Version 1.11.8.2 (build 1851) of our app "Craftix: Survival & Craft 3D" (Apple ID 6753276797) has had the status "Ready for Distribution" in App Store Connect since November 9, 2026, more than 8 hours ago. The App Store still offers the previous version, 1.11.8.1, to everyone: the App Store product page shows version 1.11.8.1 as the latest one; the iTunes Lookup API returns 1.11.8.1 for the US, RU, BR and DE storefronts; users who open the app page on their devices can only install 1.11.8.1. This is urgent for us: our game servers have already been updated, and version 1.11.8.1 can no longer connect to them. iOS players are asked to update the app, but the update is not available, so they cannot play. Could you please check why version 1.11.8.2 is not being distributed and help us make it available on the App Store? Developer Support case: 30000010318928 Thank you, Georgii Aleksandrov, KowiyGames
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Datemax 1.0 stuck in Waiting for Review since October 31, two expedite requests, no response
Hello App Review team, My app Datemax (developer: Yuni AI Inc.), version 1.0, has been in Waiting for Review since October 31, 2026 and has not moved to In Review. The app was first submitted in October 2026 and was rejected twice, first under 2.1 App Completeness and then for a privacy issue. A new build addressing the feedback was resubmitted on October 31. An expedited review was granted on October 22, and I requested a second one on November 7. There have been no new messages in App Store Connect since the resubmission. Could someone confirm the submission is in the queue and not blocked on my side? Thank you.
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App Resubmission Stuck in Waiting for Review for Nearly Two Weeks – No Response from Apple
Hello Apple App Review Team, My app was initially rejected due to missing Privacy Policy and Terms of Use information in App Store Connect. I promptly corrected the issues and resubmitted the app. However, my resubmission has remained in "Waiting for Review" for 7–14 days, without any review activity or status updates. I have already: Contacted the App Review team multiple times without receiving a response. Opened support cases through Apple Developer Support, but the issue remains unresolved. Attempted to schedule an App Review appointment, but all available slots were fully booked. The original rejection issues have been addressed, and I am not requesting an exception to Apple's review guidelines. I am requesting assistance from an Apple representative to investigate why my resubmission has not entered review and escalate the existing support case to the appropriate team. Could someone from Apple please help confirm whether my submission is progressing normally or if there is an issue preventing the review from starting? Thank you for your assistance.
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App Stuck in Waiting for Review for Nearly Two Weeks – No Response from App Review
Hello Apple App Review Team, My app was initially rejected because the Privacy Policy and Terms of Use information was missing. I corrected the issues and resubmitted the app, but it has remained in "Waiting for Review" for 7–14 days. I have contacted App Review multiple times and opened support cases through Apple Developer Support, but I have received no response or resolution. I also attempted to schedule an App Review appointment, but no appointments are available. Could an Apple representative please help escalate my existing support case and investigate why my resubmission has not entered review? Thank you for your assistance.
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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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8.2k
Activity
Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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3k
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Jun ’26
First-time app submission still not approved after a month. Are these review timelines normal?
Hey everyone, My company is submitting its first iOS app, and we're hoping to learn from people who've been through this. Here's our timeline so far: Week 0 (Oct. 9th): Submitted the app for review. Week 2: Submitted an expedited review request 2 days later : Received our first rejection. Rejected because our app didn't include an account delete feature. Resubmitted 2 days later with the requested feature. Week 3: Created a support ticket requesting an update 2 days later: Received a second rejection. The second rejection was under Guideline 5.1.2 (App Tracking Transparency). Our privacy labels marked data types as used for tracking. We've corrected them, confirmed we don't track users, replied to App Review, and resubmitted all within 30 min os rejection email. Today marks exactly 1 month with no approval. The waits between each review have been roughly a week or longer, and we have events and physical marketing campaigns planned around the launch. We planned for 1 month of runway between submission and approval which is now gone and there is not clear idea on timeline... Questions for the community: Are week-long (or longer) waits between submissions and rejections normal for a first-time submission, or does this sound unusual? Does a new developer account or first app submission tend to get extra scrutiny or slower reviews? Is there anything that helped you speed up the process, such as an expedited review request, contacting Developer Support, or a phone call with App Review?
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3h
Live app flagged under Guideline 4.3 - Design - Spam without any update – need clarification before deadline
@AppReview One of our live apps was flagged following a re-evaluation. We had not submitted any update. The message we received: Guideline 4.3 - Design - Spam We noticed the app provides the same feature set and experience as other apps already available from you and associated developer account(s) on the App Store. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps. We were asked to submit a compliant update by November 21, 2026, otherwise the app will be removed from sale. We have reviewed all apps under our developer account and could not identify any app with the same core functionality. We have already replied in App Store Connect with a detailed explanation and a screen recording of the app, and we are currently awaiting a response. As the November 21, 2026 deadline is approaching, we kindly ask that our explanation and screen recording be reviewed before the removal date. Could you also please let us know which apps were identified as similar, so we can address the issue in time? Thank you.
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97
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3h
DSA trader verification "In Review" since Oct 23: approved app blocked in all 27 EU countries, no reply on 3 support cases
Hello, I'm an individual developer in Romania. My trader information for the Digital Services Act has shown "In Review" in App Store Connect > Business > Compliance since October 23, 2026, now more than two weeks, against the roughly five business days Apple mentions. My app (Sabaki Courses, Apple ID 6825241371) was approved and released on November 3. It's live in 148 countries, but "Cannot Sell" in all 27 EU countries, including Romania, which is the only market it's made for (a maths app for students preparing for Romania's national exams). All other business items are Active: Paid and Free Apps agreements, bank account, tax forms and DAC7. App Store Connect shows no request for documents, and there's no way to edit or resubmit while it's in review. What I've tried: Developer Support case 103017594789 (Nov 3, followed up Nov 4, re-submitted via getsupport.apple.com on Nov 6): only the email option is offered, no phone or callback. A follow-up case, 30000009872231 (Nov 9). A complaint under Apple's P2B internal complaint-handling process, 30000010650163 (Nov 10). No substantive reply so far. I've read other threads with the same issue; for one developer a phone option appeared after re-submitting and the agent completed the verification during the call, but I don't see one. Has anyone got through this recently, and what finally worked? If anyone at Apple can look at it or pass it to the right team, I'd be very grateful. Happy to provide any document or take a call. Thank you!
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98
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4h
App launch blocked: tax/banking setup locked, support unanswered since October 29
Our first app launch is blocked by unresolved App Store Connect financial setup: Paid Apps Agreement: Pending User Info. Banking: Processing for nearly two weeks; changes are disabled. We need to replace an invoicing virtual account with our actual company checking account. Tax: only W-9 is available for a foreign-owned US single-member disregarded LLC. We requested guidance on the appropriate W-8 documentation. Finance case 23196327 (October 29) and Developer Support case 30000005253797 (November 4) have received no substantive replies despite follow-ups. Phone support is unavailable. App Review has now rejected our app under 2.1(b) because subscriptions were not submitted. All four products have saved starting prices, but adding them for review returns “You must add a subscription price.” We have also explained the blocker in the App Review conversation. What escalation route can connect these cases with the team able to unlock banking corrections and resolve the tax-form setup? Can an Apple representative help route this request?
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44
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6h
iOS app “Waiting for Review” for 22 days, no change after expedited review request
Our app Magyar Mentor: Cultural Exam (Apple ID: 6801537845, bundle ID com.swtlm.hungarianexamtrainer), version 1.1.0, was submitted for review on 19 October 2026 and is still in “Waiting for Review”. We requested an expedited review on 7 November and have seen no change. There are no unanswered messages in App Store Connect, and the build and metadata haven’t changed since submission. Is there anything on our side that could be holding the submission, or could someone from App Review check whether it is stuck in the queue? Thank you.
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74
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6h
Foreign-owned US LLC stuck on W-9 form, tax team silent for a month
My developer account is a US single-member LLC owned by a non-US individual. The LLC is a disregarded entity with a valid EIN. App Store Connect only shows me the W-9 workflow. But the IRS instructions for W-9 say: ▎ "If the owner of a disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9" So I legally cannot submit a W-9. I need the W-8BEN workflow enabled. Apple Finance told me all US legal entities must complete a W-9, then suggested I get an EIN (I have one) or change my address. When I sent the IRS guidance, they said their system can't make the change and forwarded it to the tax team. That was May 14 (Case-ID 19771345). Over 15 business days later: no reply, no timeline, and my paid agreement is still inactive. My business is on hold. Has anyone with a foreign-owned single-member US LLC gotten the W-8BEN workflow enabled? Is there any escalation path beyond iTSPayments and the Finance contact form? Both have gone quiet.
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542
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6h
First release stuck for 4 weeks: two info requests answered, expedite approved, still no review and no reply
We submitted our first app, Worza: Word Game (iOS 1.0), on October 13, 2026. Four weeks later it still has not been reviewed. On October 13 App Review asked for more information under Guideline 2.1; we answered the same day. On October 28 a second information request came; we answered it and resubmitted the same day. After that, nothing. On November 5 we had to withdraw that build to ship a security update (Firebase SDK fix for the eMudhra CA issue) and submitted build 12 with full review notes and a screen recording of every feature. Apple confirmed our expedited review request, yet build 12 has been Waiting for Review ever since. We have contacted Developer Support twice (case 103010213624, followed up on November 7, and case 30000010882282 today). The only replies have been automatic acknowledgments. Everything on our side is in order: complete review notes, a screen recording, a working contact phone number and the updated Program License Agreement accepted. Our Android version is already approved and waiting; we are holding it so both platforms can launch together. Other app stores charge developers a one-time registration fee. On the App Store we pay $99 every year, and in return we expect at least a reply when a submission is stuck. Four weeks of silence on a first release, with an approved expedite request, is not acceptable. If anyone from App Review sees this: we only ask that someone look at the submission or tell us what is holding it. We will respond immediately to any question. Has anyone else seen reviews stall like this recently, and did anything help?
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8h
Version stuck in "Processing for Distribution" for hours after manual release
Hello, Our app update has been stuck in "Processing for Distribution" for several hours and is still not live on the App Store. App: Yakıtmatik (Apple ID: 6749356885) Version: 1.0.21 (build 24) Timeline (UTC): Nov 6, 2026, 15:27 – Submitted for review Nov 6, 2026, 21:55 – Approved, status "Pending Developer Release" Nov 9, 2026, 11:56 – Manually released. Status changed to "Ready for Distribution" / "Processing for Distribution" The App Store (Turkey, US and Germany storefronts) and the iTunes Lookup API still return the previous version 1.0.20. Our previous updates usually went live shortly after release, so this delay is unusual for us. This update is critical for our users, because the current version on the App Store has a serious issue that blocks many of them from using the app. Is anyone else seeing longer distribution delays right now? Is there anything we can do on our side to speed this up? Thank you.
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8h
iOS app "Waiting for Review" since November 4 after replying to App Review – Submission ID 07b97086-3876-44c8-bef5-9e5505c7aed3
Hello App Review team, Our iOS app Barie AI, version 1.0.3 (2), has been waiting since November 4, 2026. Timeline: October 16: Submitted for review (first In-App Purchase included) November 4: Review started; we received Guideline 2.1 questions (In-App Purchase location, third-party AI usage, and price confirmation) November 4: We replied the same day with steps to locate the subscriptions, a screen recording, the demo account, answers to the AI questions, and confirmation of prices ($59.99/month, $490.00/year) Since then: No further update Submission ID: 07b97086-3876-44c8-bef5-9e5505c7aed3 Support case ID: 103004716929 Could you please check whether anything else is needed from our side to continue the review? Thank you.
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8h
Resubmission stuck in "Waiting for Review" for 8 days after 2.1(b) rejection
Hello, My first app, ThirdEye Companion (App Apple ID 6823564597), version 1.0.0 (9), was rejected on 2 November 2026 under: Guideline 5.2.5 (Apple trademark in the subtitle) Guideline 2.1(b) (information needed about the business model) The same day I: Changed the subtitle to remove the trademark. Answered all four business model questions in the App Store Connect message thread. Resubmitted the same build. Since then, the submission has stayed in "Waiting for Review" for 8 days. App Store Connect shows "Last Updated By: Apple", but there is no new message. I have also sent a request through the App Review contact form and an expedite request, without a reply so far. The original submission had already waited 16 days (16 Oct to 2 Nov) before the first review. Is there anything else I should do on my side, or could someone from App Review check whether the submission is waiting on something from me? Thank you for your help.
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8h
First app, submitted Oct 10: prices confirmed Nov 2, can App Review take a look?
Hello App Review team, My first app is paused after a price confirmation request, and I would appreciate help confirming that the review is still moving. App: Notespan (Apple ID 6801733401) Submission ID: d73d32b8-8afd-4b0d-baf2-c3add8a49ed4 Version: 1.0 (18) Timeline: October 10: submitted with four auto-renewable subscriptions. November 2: App Review asked me under Guideline 3 to confirm the intended prices and said the review would continue after my confirmation. November 2: I confirmed all four prices by replying in App Store Connect. November 4: I followed up in the same thread and asked whether anything else was needed. As of November 9: no reply. The version shows Rejected, the submission shows Unresolved Issues, and Resubmit to App Review is unavailable. I have not resubmitted because App Review Help says a resubmission isn't necessary when App Review only requested more information. Could someone confirm that the review is continuing, and let me know if anything else is needed from me? Thank you.
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23h
Reading Focus status in a macOS utility: communication entitlement triggers ITMS-90894
I maintain Time Out, a macOS break-reminder app. An optional scheduling rule skips breaks while Focus is active, avoiding interruptions during focused work. I’m trying to establish the supported way to read Focus status for this purpose and resolve an App Store Connect warning. Focus detection Our legacy Do Not Disturb/Focus observer worked on macOS 26. In testing on macOS 27, it continued to report Focus as inactive and no longer received the expected state-change notifications. I restored detection using INFocusStatusCenter. The app: Includes NSFocusStatusUsageDescription, explaining that access is used to skip breaks while focused. Requests authorization when an enabled scheduling rule needs Focus status. Reads INFocusStatusCenter.default.focusStatus.isFocused once authorized. Without the com.apple.developer.usernotifications.communication entitlement, authorization reached .authorized, but isFocused returned false while Focus was active. Adding the entitlement made detection work in the tested configuration, and Time Out correctly skipped the break. I also reset Focus-status permission and verified the authorization flow again. App Store Connect warning With that entitlement present, uploading succeeds, but Xcode and the subsequent email report ITMS-90894: Missing Info.plist value. The warning says that apps with the communication entitlement must declare either INSendMessageIntent or INStartCallIntent in the NSUserActivityTypes array. Time Out does not provide person-to-person messaging or calling, send communication notifications, or share Focus status with other people. It only uses the status locally to decide whether to present a break, so declaring either intent seems inappropriate. Questions Is INFocusStatusCenter supported for a macOS utility that uses Focus status solely to suppress its own interruptions? Is the communication entitlement required for that use? If not, is there another supported API or configuration? If this use is supported, how should the app resolve ITMS-90894 without declaring messaging or calling functionality it doesn’t provide? Is authorization succeeding while isFocused reports false without the entitlement expected behavior, or should I file a Feedback report? Does isFocused indicate that a Focus is active generally, or that the current Focus silences notifications specifically for the requesting app? Has anyone implemented this successfully in a Mac App Store utility, or can someone from Apple clarify the intended approach?
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23h
DSA Trader Verification stuck "In Review" for 6+ days – App delisted across EU (Case ID: 30000008369195)
Our production app has been completely removed across all 27 EU storefronts because our Digital Services Act (DSA) Trader status has been stuck in "In Review" since November 3rd, 2026 (over 6 days). • Account Type: Individual Developer (Serbia) • Account Status: Paid Apps Agreement, Bank Account, and W-8BEN Tax forms are all verified and Active. • Support Follow-ups (Case ID: 30000008369195): Submitted the original ticket 4 days ago, followed up 2 days ago, and sent another urgent update today with zero response or updates. In App Store Connect under Agreements, Tax, and Banking -> Compliance -> Digital Services Act, the status remains completely locked to "In Review" with no option to edit, update, or submit additional documentation. The European Union represents our primary market and user base. This ongoing delisting is causing severe business disruption, user loss, and active subscriber churn every single day. Could an Apple moderator or developer support specialist please help escalate Case ID: 30000008369195 to the Compliance / Legal review team so our trader status can be manually reviewed and finalized today?
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Version 1.11.8.2 is Ready for Distribution but not available on the App Store
Hello, Version 1.11.8.2 (build 1851) of our app "Craftix: Survival & Craft 3D" (Apple ID 6753276797) has had the status "Ready for Distribution" in App Store Connect since November 9, 2026, more than 8 hours ago. The App Store still offers the previous version, 1.11.8.1, to everyone: the App Store product page shows version 1.11.8.1 as the latest one; the iTunes Lookup API returns 1.11.8.1 for the US, RU, BR and DE storefronts; users who open the app page on their devices can only install 1.11.8.1. This is urgent for us: our game servers have already been updated, and version 1.11.8.1 can no longer connect to them. iOS players are asked to update the app, but the update is not available, so they cannot play. Could you please check why version 1.11.8.2 is not being distributed and help us make it available on the App Store? Developer Support case: 30000010318928 Thank you, Georgii Aleksandrov, KowiyGames
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Datemax 1.0 stuck in Waiting for Review since October 31, two expedite requests, no response
Hello App Review team, My app Datemax (developer: Yuni AI Inc.), version 1.0, has been in Waiting for Review since October 31, 2026 and has not moved to In Review. The app was first submitted in October 2026 and was rejected twice, first under 2.1 App Completeness and then for a privacy issue. A new build addressing the feedback was resubmitted on October 31. An expedited review was granted on October 22, and I requested a second one on November 7. There have been no new messages in App Store Connect since the resubmission. Could someone confirm the submission is in the queue and not blocked on my side? Thank you.
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App Resubmission Stuck in Waiting for Review for Nearly Two Weeks – No Response from Apple
Hello Apple App Review Team, My app was initially rejected due to missing Privacy Policy and Terms of Use information in App Store Connect. I promptly corrected the issues and resubmitted the app. However, my resubmission has remained in "Waiting for Review" for 7–14 days, without any review activity or status updates. I have already: Contacted the App Review team multiple times without receiving a response. Opened support cases through Apple Developer Support, but the issue remains unresolved. Attempted to schedule an App Review appointment, but all available slots were fully booked. The original rejection issues have been addressed, and I am not requesting an exception to Apple's review guidelines. I am requesting assistance from an Apple representative to investigate why my resubmission has not entered review and escalate the existing support case to the appropriate team. Could someone from Apple please help confirm whether my submission is progressing normally or if there is an issue preventing the review from starting? Thank you for your assistance.
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App Stuck in Waiting for Review for Nearly Two Weeks – No Response from App Review
Hello Apple App Review Team, My app was initially rejected because the Privacy Policy and Terms of Use information was missing. I corrected the issues and resubmitted the app, but it has remained in "Waiting for Review" for 7–14 days. I have contacted App Review multiple times and opened support cases through Apple Developer Support, but I have received no response or resolution. I also attempted to schedule an App Review appointment, but no appointments are available. Could an Apple representative please help escalate my existing support case and investigate why my resubmission has not entered review? Thank you for your assistance.
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