Can't retrieve name and email from Sign In flow

Question

Created Jun ’19

Replies 54

Boosts 1

Views 75k

Participants 37

Hi,

We've just implemented Apple Sign In according to the documentation (https://developer.apple.com/documentation/signinwithapplerestapi), the login is working fine, but there is no way to get the email from the token. We tried a lot of different scopes, and while only a few seem to be valid (name, email, openid), they don't seem to change anything to the response of the token. The only field that's in there is "id_token", and the only useful field in the "id_token" is "sub", which seems to be a unqiue identifier. Is there a way to retrieve the email address?

Thanks!

Answered by DTS Engineer in 413866022

To request user information in the `id_token` (assuming you are requesting via the `/auth/authorize` REST API), you'll need to include the `scope` query parameter, which supports the values—`name` and `email`. You can request one, both, or none.

Note: Use space separation and percent-encoding for multiple scopes; for example, `"scope=name%20email"`.

For additional information about preparing the authorization request, please see the following documentation—

https://developer.apple.com/documentation/sign_in_with_apple/sign_in_with_apple_js/incorporating_sign_in_with_apple_into_other_platforms

Answer 1

enestDev OP

Mar ’23

Hello Everyone

I am passing the name and email scope aswell but still name property is missing from the object.

any suggestions on this ?

https:&#x2F;&#x2F;appleid.apple.com&#x2F;auth&#x2F;token?grant_type=authorization_code&amp;code=my_code&amp;client_id=my_clientid&amp;client_secret=my_client_secrate&amp;redirect_uri=redirect_url

I am getting this type of response in id token

{
  "iss": "https:&#x2F;&#x2F;appleid.apple.com",
  "aud": "com.abc.def.dev.apple",
  "exp": 1680356668,
  "iat": 1680270268,
  "sub": "000924.ddd8b76bd42c4200ba3195d047430f95.582",
  "at_hash": "Au9BDTdPg_QshtISK4npYQ",
  "email": "abc@gmail.com",
  "email_verified": "true",
  "auth_time": 16802702287,
  "nonce_supported": true
}

Answer 2

Bayarsaikhan OP

May ’23

I can't retrieve name and email from Sign In flow

following this

https://appleid.apple.com/auth/authorize?response_type=code%20id_token&response_mode=form_post&client_id=&redirect_uri=&scope=name%20email&state=***

how to get user's email

Answer 3

SrKiaDev OP

Feb ’24

You need to follow this following steps

iPhone Settings -> Apple Id -> Password & Security -> Apple ID logins -> {YOUR APP} > Stop using Apple ID.

Answer 4

Jayaram OP

Mar ’25

Any possible solutions to retrieve the user info like first and last name it's 2025 still no proper solution documented