App rejected based on Guideline 2.3.3 - Performance - Accurate Metadata

Question

Created Aug ’19

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Hello,

My app was previously approved but after some minor changes (an image replacement) the review came back with a response that stated the following:

"We noticed that your screenshots do not sufficiently reflect your app in use.

Specifically, your 6.5-inch iPhone screenshots do not display the app in the correct device frame".

I then added more screenshots trying to better convey the app functionality, however, the response was the same.

Here is an example screenshot: https://www.dropbox.com/s/7ib9ok6vjxdahd1/schedule.jpg?dl=0

Could anyone point me in the right direction?

Any help would be greatly appreciated.

Thank you.

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Answer 1

KMT OP

Aug ’19

For 6.5", I suggest you use the XS Max, instead of XR.

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Answer 2

PBK OP

Aug ’19

I was surprised to see your screenshot include the entire device, not just the image of the screen. Usually screenshots are selected from the simulator (using 'file' 'new screenshot'). Preferably they are selected from the appropriately sized simulator (i.e. XS Max for 6.5). Less desireable, but quicker, they can be size adjusted in 'Preview' from other sized simulator screenshots ('Tools', 'Adjust Size' inchecl 'proportionally').

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