Can't restart computer

Question

Hobbesca OP

Created Oct ’19

Replies 2

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Views 6.5k

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I can't restart my computer due to the following message.

The finder can't quit because an operation is still in progress on an iOS device

When I try and restart this halts the restart process, and since it seems to be running in the background if I close my laptop it overheats. I have tried restarting finder with no success. looking for a way to stop this process.

Also listed in my finder there is no Iphone/Ipad listed and connecting either doesnt make them show up in finder.

any tips/thoughts ideas ?

running macOS catalina 10.15 beta

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Answer 1

r3d3mpt10n OP

Oct ’19

Hey,
Is this still happening? I would assume it's gone if you have managed to restart your system since you posted this.
If not, can you share the results of this command run from the Terminal:

ps -ef | grep -i finder

It's possible to force kill the process and restart the system. But I would be sure the iPhone / iPad isn't plugged in when you do it. To force the system to reboot, run the following from the Terminal:

sudo halt

If that doesn't work, we can get more serious about it. But I suspect that will sort you out.

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Answer 2

Anurag9331 OP

Sep ’21

Below is the message I am getting when executed the command ps -ef|grep -i finder

Last login: Fri Sep 17 10:38:59 on ttys000 (base) Banger@Anurags-Mac ~ % ps -ef|grep -i finder 89 1008 1 0 Fri10am ?? 0:29.36 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework/Versions/A/Support/mdbulkimport -s mdworker-bundle -c MDSImporterBundleFinder -m com.apple.metadata.mdbulkimport 501 1009 1 0 Fri10am ?? 0:31.15 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework/Versions/A/Support/mdbulkimport -s mdworker-bundle -c MDSImporterBundleFinder -m com.apple.metadata.mdbulkimport 501 94366 1 0 12:22pm ?? 0:20.49 /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder 501 94374 1 0 12:22pm ?? 0:00.36 /Applications/OneDrive.app/Contents/PlugIns/FinderSync.appex/Contents/MacOS/FinderSync 501 95356 1 0 12:43pm ?? 0:00.27 /Applications/OneDrive.app/Contents/PlugIns/FinderSync.appex/Contents/MacOS/FinderSync 501 95834 95443 0 12:45pm ttys000 0:00.00 grep -i finder

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