App Review access Google Account (suspicious activity)

I have an App for years in App store now (iOS). This App required a Google Account authentication – so I have created an test Google Account for Apple Review Team. But now the Google Account displays "suspicious activity" – and I need to validate the login by mail (or phone number) – seems that cannot turned off in Google settings (tried everything) but the review team still cannot login.


Two-Factor-Authentication is turned off.

Access for third-party apps is on.


How do you guys handle Google accounts logins with the review team?


My updates for the app is now since a few month in pipeline because they cannot login.


Would be nice to get any help.


Thanks!

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caomhan
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Hi,

I had the same problem a few weeks ago.

My solution was to use the backup codes of the Google account to allow the review team to login no matter where they are located.

For that, you have first to enable the Two-Factor Authentication on your test account, then communicate the Backup Codes to the reviewer within the Notes section (bellow the Sign-in information section) when you create a new release of your app.
A backup code will allow the reviewer to skip the Two-Factor Authentication, but careful, each backup code can be used only once (so don't forget to update your list or generate new backup codes before submitting your update).

Hoping it will help.
Posted by
Alex-Chopard
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Did you find a solution for this?

Setting the backup codes didn't work for me as google tries to verify the device by sending a code to the recovery number after inserting them.
Posted by
ivo_amie
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Same here - I give them the backup code and I can see they've used it, but then they send me a screenshot from the Google login that says "Verify it's you" and the only option for "Choose a way to verify" is "Tap Yes on your phone or tablet".

Very confused why it accepts the backup code but then prompts again.

Also confusing - the only notification I receive says "A backup code was used to sign in", which would seem to indicate it was successful.
Posted by
eric_a
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Is there any solution ? It is very annoying when giving google account to review team in order to make signing in with google work.

Posted by
tigernghk
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