Testflight app doesn't show fully installed

I have a TestFlight App that has been approved and is used by both internal and external users.


When installing, the progress circle gets to about 90% and never gets any further. Yet, when I go to open the app at the home screen, it appears installed and opens without issue. There was, however, one user who reported that the app didn't open and crashed on launch and he had to remove the app and re-install but lost his data.


Is this a TestFlight issue or is there something wrong with my app?

You need to get that crash log.

Unfortunately user was not able to send a crash log and he has not been able to repeat since the installation was "successful" (i.e., installs on home screen but TestFlight still shows 90% installation)

Testflight app doesn't show fully installed
 
 
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