TestFlight

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TestFlight within App Store Connect allows you to invite and manage testers who can install and beta test your iOS, iPadOS, tvOS, and watchOS apps using the TestFlight app on the App Store.

Posts under TestFlight tag

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TestFlight Public Links on the forums
TestFlight Public Links are a great way to share beta versions of your apps with other members of the Apple Developer Program. With this new channel, you can share your TestFlight Public Links with the developer community, to gather valuable feedback on crucial elements, like technical implementation, user experience, design, and more. To maximize the benefits of posting TestFlight Public Links in the Developer Forums, here are some best practices to keep in mind: Provide details: Give comprehensive information about your app, like new features and test cases, and note specific areas where you seek feedback. The more detailed your post is, the better equipped the community will be to provide insight. Select platforms: Select the platforms that your beta app supports. Enter categories: Enter the App category you’ve selected or plan to select for your app on the App Store. Categories are critical to ensuring your post can be easily found by interested users. Stay connected with notifications: Enable web and push notifications so you’ll know when you receive feedback on your post. Note: The TestFlight app is still the most comprehensive way to gather feedback. This space is meant as a helpful secondary channel.
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Aug ’23
Trapped in a "Black Box": Almost 3 weeks of App Review silence and ignored support tickets. Is this normal?
Hi everyone, I am writing this out of pure desperation because I honestly don't know what else to do or where to turn. My app has been stuck in the review process since February 9th (almost 3 weeks now), and I feel like I am completely trapped in a black box. I have tried every official channel available to get at least some information: I submitted requests for an expedited review. I opened 3 separate tickets with Developer Support, but received absolutely zero response. Just complete, deafening silence. I finally called the developer hotline. The representative was polite but completely unhelpful. I was basically told that "everything is fine, this timeline is normal, we can't do anything to help you, just keep waiting." Just to put this wait time into perspective, while sitting in this Apple "black box" waiting for a single message, I have managed to do the following: Registered a Google Play Developer account and fully verified my identity. Almost completely rewrote my entire app from scratch, translating it from Swift to Kotlin. Uploaded the Android version, got it approved, and I am already on Day 8 of closed testing in Google Play! Meanwhile, in App Store Connect, absolutely nothing has changed. No status updates, no rejections, no questions from the reviewers, no replies to my tickets. Just an absolute void. Has anyone else experienced this kind of extreme delay and complete lack of communication recently? For context, here are my details: Submission ID: db1ffb72-8f0f-49bc-b215-179e1e179b7d Apple ID: 6756239914 Any advice or shared experiences would be deeply appreciated. Thank you.
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422 error when submit TestFlight Beta Review
When I submit the app to TestFlight beta review I get the error show on UI. (I filled all filed info in Beta Infomation) There was an error processing your request. Please try again later I was inspected Safari to see the detailed error and I got the below error. Failed to load resource: the server responded with a status of 422 () and the detailed javascript error componentStack: undefined errorCode: undefined message: "API Response Error: TF_BETA_APP_REVIEW_RESPONSE" stackTrace: "status code: 422 --- api correlation key: NZEKCTWMNANXDZVTRD3V4GNE3U" Anyone can tell me the problem and how to fix it. Many Thanks.
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1d
TestFlight installation failing across multiple apps – “The requested app is not available” (Account-level issue?)
Hello, I am experiencing a persistent TestFlight installation issue affecting multiple unrelated apps under the same Apple Developer account. For all affected apps: Builds upload successfully to App Store Connect Processing completes normally Builds appear in TestFlight Internal and external testing can be enabled Public links generate correctly However, when attempting to install the app via TestFlight, the installation fails with the error: “The requested app is not available or doesn’t exist.” This occurs: For internal testers For external testers Across different Apple IDs Across different devices With newly created apps After incrementing build numbers After re-uploading builds After signing out/in of TestFlight After regenerating provisioning profiles After creating entirely new app entries The issue currently affects: • TubeChat AI – Apple ID 6752591427 • Vibex – Apple ID 6756860663 • vigilAI – Apple ID 6757738356 Since multiple unrelated apps are impacted in the same way, this appears to be an account-level or App Store Connect backend issue rather than a code signing or project configuration problem. Has anyone encountered a similar situation where TestFlight distribution fails across all apps within a developer account? Any guidance would be greatly appreciated.
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1d
TestFlight glitch
An app build is uploaded using Xcode 26.3 RC and fully validated/provisioned/processed at AppStoreConnect that shows build is Complete/Ready to Test Export compliance has been done Internal testers have been added to internal testing group Internal testers have accepted invite App is visible with all details in Test Flight on testers' iPhones (running 26.3 final) Internal testers tap App but Install button NEVER appears and testers get request for code to redeem app but invitation email does NOT include redeem code Testers cannot download and install app What is going on with TestFlight Apple?
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1d
Tesflight eCommerce error, Beta testers outside the US, for our MacOS App, are being told their ID is not valid in the US Store
Beta testers outside the US, for our MacOS App, are being told their ID is not valid in the US Store and that they must switch to a store in their country. Yet the store switch fails Essentially beta testers outside the US cannot do testflight sandbox eCommerce for the Mac version of our app. Note that eCommerce on the Mac works for US based testers and eCommerce for the iOS/iPadOS works for testers in all territories. Many of these testers are in India, the UK and Canada. We believe that this is incorrect, that storeKit is not correctly detecting the AppStore Region for mac based testflight eCommerce. At this point we have 382 testers, most outside the US and we can only Beta Test our app with US users. Attached are images of the messages that are coming from storeKit: Here is a link to a video from a user in Canada who is demonstrating the problem (cut and paste into browser) https://youtu.be/kB818wfVld4 Here is another link to a video from a user in Canada who is demonstrating the problem (cut and paste into browser). https://youtu.be/7uAZKo8wpfU We see that there is another post with a similar problem. Similar eCommerce Problem Because eCommerce works in all territories on iOS/iPadOS but ONLY in the US for Mac we suspect that this is an error that either a DBA or a coder will need to fix. Any insights from anyone would be appreciated.
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4d
Testflight build processing for DAYS
I've submitted multiple builds to Testflight over the course of a week and all of them as stuck in a "Processing" state. Some extending almost a week at this point. Unfortunately I can't clear these, can't delete the app and restart the submission entirely, or anything else. Any pointers would be greatly appreciated, at this point I'm assuming something internal to Testflight is hosed.
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6d
TestFlight Screenshots Downloads
I have an iOS app build that is being tested. The user has provided feedback and screenshots that I can see in Connect. But I cannot download the zip file of the screenshot and feedback information. There are 3 screenshots. Each time I try it just times out. I have tried on a couple of different computers with the same result. Can you help please? Thanks
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1.1k
1w
My app 6759109615 is stuck in "Waiting for review"
Dear Sirs My app wich ID is 6759109615 is waiting for review since Feb 12, is this normal? I'm a bit worried since the days of expiration are fewer every day! I'm not trying to bother anyone here, just need to make sure that all is fine and the app will be "reviewed" sooner or later! if there is any place that I can submit a ticket or ask more properly please let me know. Kindest regards Jose Rodriguez
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ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING – External TestFlight unavailable, internal builds not downloadable
Hi, I’m running into a persistent issue in App Store Connect related to TestFlight and app reviews, and I’m hoping someone has seen this before. Around two weeks ago, I started getting the following error when trying to create external TestFlight builds: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Since then: I cannot create any external TestFlight tests Internal TestFlight builds appear, but cannot be downloaded (“The requested app is not available or doesn’t exist”) My apps do not progress properly through review One app got stuck in “In Review” for ~10 days; I eventually withdrew it and resubmitted it At this point, I cannot update two existing apps, and I can’t start testing a new app at all Important details: This is an individual developer account I am the Account Holder All contracts appear active and valid The issue affects multiple apps, not just one Nothing changed on my side (no contract updates, no account changes) before this started happening. Has anyone experienced this issue or found a resolution? Any insight would be greatly appreciated. Thanks!
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1w
ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING – External TestFlight unavailable, internal builds not downloadable
Hi, I’m running into a persistent issue in App Store Connect related to TestFlight and app reviews, and I’m hoping someone has seen this before. Around two weeks ago, I started getting the following error when trying to create external TestFlight builds: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Since then: I cannot create any external TestFlight tests Internal TestFlight builds appear, but cannot be downloaded (“The requested app is not available or doesn’t exist”) My apps do not progress properly through review One app got stuck in “In Review” for ~10 days; I eventually withdrew it and resubmitted it At this point, I cannot update two existing apps, and I can’t start testing a new app at all Important details: This is an individual developer account I am the Account Holder All contracts appear active and valid The issue affects multiple apps, not just one Nothing changed on my side (no contract updates, no account changes) before this started happening. I’ve already reached out to Apple Developer Support multiple times, but unfortunately haven’t received any response so far, which makes it unclear how to proceed. Has anyone experienced this issue or found a resolution? Any insight would be greatly appreciated. Thanks!
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1w
In-App Purchases not loading in production / TestFlight — Previously missing Paid Apps Agreement — App rejected under Guideline 3.1.2
Hello, My app was rejected on iPad (iPad Air 11-inch M3, iPadOS 26.2.1) with two related issues: Guideline 2.1 – Performance – App Completeness “The app exhibited one or more bugs that would negatively impact users. Bug description: the premium subscription cannot be loaded properly.” Guideline 3.1.2 – Business – Payments – Subscriptions “The submission did not include all the required information for apps offering auto-renewable subscriptions.” I am using StoreKit 2 with SubscriptionStoreView to present the auto-renewable subscription. During development: Subscriptions load correctly in the simulator (sandbox). On real devices, I test without a local StoreKit configuration file to fetch products from App Store Connect. The subscription UI (title, duration, price) displays correctly when products are returned. At the time of review, the Paid Apps Agreement was not active. I suspect this may have caused the subscription products to fail loading on the review device. Since then: Paid Apps Agreement is now Active. SubscriptionStoreView should automatically show required metadata. Because the subscription failed to load on iPad during review, the required information (title, price, duration) was not visible, which likely triggered the 3.1.2 rejection. Additionally, in TestFlight I sometimes see inconsistent behavior where the app appears but cannot be installed (“App Not Available”). Also, my app was rejected, but the subscription is still waiting for review. I would really appreciate guidance on the following: Am I potentially missing any required configuration that could prevent products from loading in production? Is there any propagation delay after activating the Paid Apps Agreement that could affect product availability? If I am overlooking something in configuration or testing, please let me know what I should specifically verify before resubmitting. Thank you very much for your help.
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2w
Unable to use Testflight email invite properly
I have a tester who switched phones a few months back. Crucially he no longer has access to the old phone. On his new phone when I send him a test flight invite to his apple account, 123@example, he receives it but it fails to work when he clicks the link. He is getting the following message. The Apple account (123@example) you're currently signed in with does not match the one (456@example) associated with this invitation. He has no idea what email 456 is. Since his old phone was a hand me down, I'm assuming it's someone else's email entirely. I'm trying to figure out how we clear this association out. I tried deleting his app store connect for my app and reinviting him all the way from the beginning. This did not work. As a stopgap I'm giving him a public link under an external testing group but I'd really like to not have to do that. Anyone have any ideas how we can fix this so I can shift him back to the Internal testing group?
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2w
TestFlight Beta Contract Missing – ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING
Hello, I am unable to use TestFlight for any app (existing or new), while production uploads work normally. All TestFlight actions fail with: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING There are no pending agreements in App Store Connect. This is an older account that previously used TestFlight successfully. This appears to be a missing or detached TestFlight Beta contract on Apple’s backend. Could this be manually reattached or re-provisioned? This is time-sensitive, as I need a TestFlight external testers link to submit an app for an upcoming hackathon. Apple Support case ID (for reference): 102817552619 Thank you.
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2w
com.apple.developer.payment-pass-provisioning missing in TestFlight build despite provisioning profile having it
In Xcode, under Signing & Capabilities (Release) for our bundle ID the selected provisioning profile does include the entitlement: com.apple.developer.payment-pass-provisioning However, when we upload a new build to TestFlight, the Build Metadata → Entitlements section for the same bundle ID does not include com.apple.developer.payment-pass-provisioning. Because of this, PKAddPaymentPassViewController does not open in TestFlight builds. This suggests that while the entitlement is enabled for the App ID and visible in Xcode, it may not yet be propagated to App Store Connect’s signing service for TestFlight/App Store builds. Please Note: The Wallet Entitlements team had confirmed that they had granted entitlements for our team and the apple IDs Xcode : 26.0.1 Profile being used: Distribution Profile
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Could not install [App] The requested app is not available or doesn't exist. In TestFlight
I uploaded a build to testflight and released it to Internal testers, however when the testers tried downloading the app a alert dialog shows the following: Could not install [App] The requested app is not available or doesn't exist. Also tried to submit it via external testers but getting another error.
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3w
Testflight issue: "The requested app is not available or doesn't exist"
We submitted a build to testflight and received a confirmation email it was successfully uploaded. When we open testflight on our iPhone's (X, 6s) we get a message of "Could not install appname" "The requested app is not available or does not exist" Where appname is the name of the app. Its very confusing because I can see the build listed in testflight on my mobile device and can view it in iTunes connect. I also can't install prior builds that had worked successfully when I try.
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3w
Copyright infringement in an app distributed long-term via TestFlight
Hello everyone, I’m reaching out from the music publishing side and would appreciate guidance from developers or anyone familiar with TestFlight governance. We’ve identified an app that has been distributed via TestFlight for an extended period (regular renewals, updates, and new TestFlight builds). The app’s core functionality involves publishing copyrighted musical works (sheet music), without authorization from the authors or rightsholders. We have attempted to contact the developer using the contact details available through the TestFlight listing and associated project information. To date, we have received no response, and the TestFlight distribution continues. From our perspective, the developer appears to rely on TestFlight to keep the app off the App Store, where standard copyright enforcement mechanisms would normally apply. My questions are: Does Apple consider long-term, continuously renewed TestFlight distribution to be a form of public distribution? Is there a mechanism within the Apple ecosystem to address repeated copyright infringement occurring specifically via TestFlight? From a developer-policy perspective, how does Apple Inc. typically handle cases where TestFlight is used to bypass compliance obligations rather than for genuine beta testing? I’m not looking for legal advice here — just insight into how Apple and the developer community view and handle this type of situation. Thanks in advance for any guidance or experience you can share.
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