I've read several topics on cancelling subscriptions in sandbox environment, but it seems to me that it could not be applied to TestFlight. I can cancel sandbox subscriptions through Settings > App Store > Sandbox account But since TestFlight does not use sandbox account I cannot cancel a sub from there. Also, TF purchase does not appear in the list of regular subscriptions (Settings > Profile > Media & Purchases). So my question is: is there any way to manually cancel auto-renewable subscription bought in TestFlight build of the app?

I find odd that the App Store Connect still requires 5.5" iPhone screenshots of the iPhone 8 Plus, given that this specific phone is no longer supported by the latest release: iOS 17. I am well aware that the iPhone SE still has a similar screen ratio, and that it is still being supported by iOS 17, but it doesn't have the same pixel requirements (1242 x 2208), which means that in order for my app to be even reviewed (which is an iOS 17+ exclusive), I'm gonna have to create images that will then be upscaled to the right dimensions. Am I missing something here, or is it Apple who missed this detail?

How does one cleanup App versions and/or app builds in the AppStore developer portal? There is no delete an app version or specific app builds within the app version or either expired builds or very old app versions from years ago.

Hello, we have a pretty big macOS pkg (12 GB) that we upload on AppStoreConnect. When uploading manually via Transporter, everything works perfectly, but when we are automating this upload in script (via "xcrun altool --upload-app --apiKey"), the upload starts correctly, but we end up having an error after around 25 minutes. Setting request length to: 511 Web service call (lookupSoftwareForBundleId) result: { ErrorCode = 401; ErrorMessage = "Failure to authenticate."; Errors = ( "Failure to authenticate." ); NSUnderlyingError = "Error Domain=MZJSONServiceClientErrorDomain Code=401 \"Failure to authenticate.\" \U2026"; } When reducing the package size (to around 6GB), the same script runs perfectly. Anyone else has that problem, or even better, a solution?

Looks like I'm getting the error "There's no information available for in app purchases. Try again later. 21102" The purchase starts, gets to in progress but never completes so I cannot grant the user any item in app. App info: I made a small test application with a simple purchase button and restore purchase button, the middle button as shown in the video that's clicked is the purchase button to kick off the transaction. If the service isn't working through the manage>test purchase in appstore>sandbox(not in-app), it is likely not a code issue from my end, it is either internally from your Apple side or a config issue on the apple account application end on my side. Ive tried deleting sandbox testers, new builds, as well as doing it on test flight. Just feel like if its not workig through manage>test purchase in appstore>sandbox then its def not a my problem Logs: <SKPaymentQueue: 0x281f4eb40>: Payment completed with error: Error Domain=ASDServerErrorDomain Code=3539 "There’s no information available for In‑App Purchases. Try again later." UserInfo={NSLocalizedFailureReason=There’s no information available for In‑App Purchases. Try again later., AMSServerErrorCode=3539, client-environment-type=Sandbox, storefront-country-code=USA} Any help would be great, this has been happening for a week now , and apple has been 0 help. Thank you so much for anything here.

When releasing a new version to TestFlight all testers receive invites, but nobody can install the app. I tried multiple approaches and released another 10 builds but it does not seem to be installable. (iOS 17 iPhone 12 and iPad Pro 3) Did anyone experience something similar or know how to resolve this in a timely manner? Thanks :)

I originally installed TestFlight.app using a different AppleId (AppleId-A) than what I am currently logged in with (AppleId-B via Settings) on my phone. To improve the app update experience (i.e. not have to supply the AppleId-A password every time) I removed the app and re-installed using AppleId-B and now TestFlight.app requires an invitation redeem code to continue. I am a developer with access to our TestFlight dashboard and I cannot find a way to generate a redeem code or invite link for my AppleId-B user. I can remove myself from internal groups but re-adding does not give me a code or a link. How can I restore the ability to install TestFlight builds again on my phone? Thanks, Jim

I am unable to add apps to users with the developer role under "Users and Access". I click on the apps for the user, select the apps I want to add, and click "save." But I get an error shown at the top of the page "There was an issue granting apps for 1 user." That's it. No other context about whatever the issue is at all. All the users that I am trying to add apps to have multiple apps already assigned to them.

How embarrassing, the message actually tells me what to do. 🤦🏼‍♂️

Based on my searching, and pages like this https://developer.apple.com/help/app-store-connect/reference/user-notifications/ I don't think it is possible, but one thing I would really like is to be notified when a new build has been uploaded. Engineering uploads a new build, and then I want to test it, so I have to wait for them to tell me a new build has been added to App Store Connect so that I can add it to the internal beta test test, which is me. If engineering doesn't tell me they uploaded their build I have to keep an eye on the builds section and wait for a new one to appear. Is there a notification system for new builds added to the App Store Connect?

App Store Connect > TestFlight shows that one of our testers experienced some crashing. But why do these crash logs not appear in Xcode? Xcode is set to show the app I have in App Store Connect, but Xcode reports no crash logs.

Hi Team - we are publishing an app from Azure pipelines and receiving an error "Error: 'What to Test?' is required when using 'Distribute to External Testers'." I have tried providing a file name at GitHub "releaseNotes.txt" and the raw data. nothing worked out. Please help me with this. what needs to be configured in the release notes option?

I cannot submit new test flight builds to External Testing, I was able to do it yesterday. I've tried with both my Mac Mini & Macbook air both running xcode version: 15.0.1 (15A507) I've tried both using Xcode Cloud & manually archiving the builds but no matter what I get the error. This build is using a beta version of Xcode and can’t be submitted. Make sure you’re using the latest version of Xcode or the latest seed release found on the releases tab in News and Updates I've even deleted and completely reinstalled xcode with no luck, please send help.

No warnings in expo eas build, no warnings in transporter, no error messages, no outdated dependencies, all my tools are on the last software update. Does anyone have the same issue? And tips to find the error?

Hi, I'm full-time carer for my mum (Alzheimers) and need a simple solution for her to call me via FaceTime when I'm not there. I've done some iOS development many years ago, but I'm no longer up to date with the latest api's etc. I was wondering if it's possible for me to put an app on her iPad and iPhone that automatically starts FaceTime and calls my number when she taps the app icon to start the app? For an answer, I'm just really looking for a yes or a no. If yes, maybe a simple explanation of the process I need to follow. It's not an app I'm looking to publish, I just want to install it on her devices. I seem to remember using an App called 'test flight' I think which allowed a select number of users to download and test the app I was working on at the time. This would be sufficient if it's still the way to go to put an app onto a couple of personal devices for testing. Many thanks Paul Hollyer

I posted earlier about my problems seing my own build in the Testflight app, despite it being in "Testing" status for the internal tester group. I added more users and they are all receiving invitations and testing the build normally. I am the only one who doesn't see the build in my Testflight app in my iPhone. I tried sending myself a new invitation, I removed and re-added myself, nothing works. With other apps, no problems at all. I see my own builds and am able to install and run them as a member of the internal test group. The same app built with XCode installs and works normally on my phone. What is the problem with Testflight distribution ?

I don't know how this happened or how to reset this, but I can't test the StoreKit part of my TestFlight app anymore. When I try to retrieve or buy products (IAPs), I get all kinds of strange behavior. I think it is caused by storekitagent thinking the app is in "Xcode sandbox environment". One of the errors from storekitagent looks like this: [51852D62] [LoadSubscriptionStatusTask]: Subscription status request failed with error - Error Domain=NSURLErrorDomain Code=-1003 "A server with the specified hostname could not be found." UserInfo={AMSStatusCode=0, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask <468756B3-DA53-4FED-B35C-E093954C27D8>.<1>, NSErrorFailingURLKey=http://localhost:49828/inApps/subscriptions?guid=98DD60024C21&reason=push, _kCFStreamErrorDomainKey=10, _NSURLErrorRelatedURLSessionTaskErrorKey=( "LocalDataTask <468756B3-DA53-4FED-B35C-E093954C27D8>.<1>" ), NSLocalizedDescription=A server with the specified hostname could not be found., NSErrorFailingURLStringKey=http://localhost:49828/inApps/subscriptions?guid=98DD60024C21&reason=push, NSUnderlyingError=0x122f638d0 {Error Domain=kCFErrorDomainCFNetwork Code=-1003 "(null)" UserInfo={_NSURLErrorNWPathKey=satisfied (Path is satisfied), interface: lo0, _kCFStreamErrorCodeKey=-72000, _kCFStreamErrorDomainKey=10}}, _kCFStreamErrorCodeKey=-72000} It looks like it's trying to connect to a local server instead of contacting Apple's App Store servers. I'm on the latest macOS and Xcode. Any help is greatly appreciated:) Thanks!

Receiving this error when trying to upload the app to Testflight. I've been able to successfully upload a few days ago, but it just started happening.

Hi guys, I already use Transporter to upload the IPA file to the App Store Connect. However, a blank space appears in the TestFlight (App Store Connect), and it will disappear if we refresh the webpage. Does anyone know how to solve this as I can't submit my new version of apps.

Hello, I was testing with forms in applications in xcode, I created a button to import a file and a simple label where the name of the file was displayed. This tested in a simulator works perfectly, but when I send it to TestFlight and download it to my iPad, it opens the documentPicker but when I choose a file it does not load anything. No errors shown, no permissions issues. What could it be?