Two factor verification problem.

I have a huge problem with two factor verification for Apple ID. I decided to install El Capitan Public Beta on my second Mac. When it was installed it offered me to turn on this two factor verification for my Apple ID. So I accepted it. Later I decided to bring my Yosemite back and delete El Capitan's Public Beta and then I got a trouble. I couldn't sign in with iTunes on all my devices because it showed me an error "Error description not available". So I went to Apple ID managing web site trying turn two factor verification off but it started asking for verification code which I couldn't receive. So I asked it to sent an SMS or call to my phone which it asked before. But I didn't receive anything. After that I realized that that's all because two factor verification is not available for my country (Ukraine) yet, but why was it offering me that then. So I don't know what to do with that now. I still don't have permission to my iTunes, AppStore, Apple Music. Please help with my problem.

Answered by Max108 in 41060022

Hi Rhombus,


You need to turn it off using the link at the bottom of the email you got from Apple when you accepted the offer to turn it on. You'll may have to check your AppleID email address and also your rescue email address to find it.


I've highlighted the relevant section from the TFA Support page for you:


"Can I turn off two-factor authentication after I have enrolled?

During the public beta, you will be able to turn off two-factor authentication using a link at the bottom of your enrollment confirmation email. Clicking the link will restore your Apple ID to its previous security settings, including your previous security questions. This link will be active for two weeks after you enroll in two-factor authentication. Please note that your enrollment confirmation email may be sent to your Apple ID email address or your rescue email address."

Max

Accepted Answer

Hi Rhombus,


You need to turn it off using the link at the bottom of the email you got from Apple when you accepted the offer to turn it on. You'll may have to check your AppleID email address and also your rescue email address to find it.


I've highlighted the relevant section from the TFA Support page for you:


"Can I turn off two-factor authentication after I have enrolled?

During the public beta, you will be able to turn off two-factor authentication using a link at the bottom of your enrollment confirmation email. Clicking the link will restore your Apple ID to its previous security settings, including your previous security questions. This link will be active for two weeks after you enroll in two-factor authentication. Please note that your enrollment confirmation email may be sent to your Apple ID email address or your rescue email address."

Max

Thank you. But what if I'm such a fool that I deleted Apple's email even from trash. Then I have no chance to bring my Apple ID back, right?

Later you'll be able to change the setting by logging into your AppleID online but that's not working yet (beta software) so, yes, for now you're stuck. You could request another email though - are you a dev or a public beta tester?

Also it's worth trying https://www.icloud.com/#mail to check that it's gone from there too - it probably is... but still.

I'm public beta tester.

And yes, it's gone from iCloud Mail too. So as I understand I should wait for release of that type of verification, right?

Yes, you'll either have to wait until 2FA comes out of beta (full release) or else hope that Apple Support can arrange to have the email resent:

You'll have to use this link to get started (phone numbers are under "More ways to get help"):

http://www.apple.com/support/contact/

Thanks a lot for your help!

Hey can I turn my 2 factor activation code back on.
Two factor verification problem.
 
 
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