Finder is blocked / Reboot fails / Can't Install the last version of El Capitan

Hello, it's my first post and i'm from France, so excuse me for the mistakes that I can make. So the problem is that when i want to reboot my macbook pro to install the last version of El Capitan, finder is blocked (no icons in the desk,etc...) and the reboot fails. Could you help me please ?

Hi Vanzetti, 🙂


Do you mean that you can log in but that Finder is missing icons?

Or do you mean that you can not even log in - that the boot gets stuck on the progress bar under the white Apple Logo?


Max.

There is no problem to log in, I can log in and finder works perfectly, but when i want to reboot my computer, so as to install the last version of El Capitan, finder blocks and the reboot fails and the only way to shutdown the computer is to push the power button.

Thanks for your answer !


Vanzetti

Ahh, okay. Now I understand.

This has been happening for others too. You need to do an SMC Reset. How you do that depends on the kind of Mac you have:


Les ordinateurs portables Mac non dotés d’une batterie amovible:

  1. Éteignez l’ordinateur.
  2. Branchez l’adaptateur MagSafe ou USB-C à une source d’alimentation, ainsi qu’à votre ordinateur.
  3. Sur le clavier intégré, appuyez simultanément sur les touches Maj + Ctrl + Option (de gauche) et sur le bouton d’alimentation.
  4. Relâchez en même temps toutes les touches et le bouton d’alimentation.
  5. Appuyez sur le bouton d’alimentation pour allumer l’ordinateur.


Pour réinitialiser le SMC des Mac Pro, iMac et Mac mini à processeur Intel, ainsi que des serveurs Xserve:

  1. Éteignez l’ordinateur.
  2. Débranchez le cordon d’alimentation.
  3. Patientez pendant quinze secondes.
  4. Branchez le cordon d’alimentation.
  5. Patientez cinq secondes, puis appuyez sur le bouton d’alimentation pour démarrer l’ordinateur.


There is also a bug for some people who connect their Mac to another computer over a network that causes this issue, so if you have a mulit-computer network, don't connect to other computers before testing the ability to shut down normally.


Let me know how it works for you...

Finder is blocked / Reboot fails / Can't Install the last version of El Capitan
 
 
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