Mac gets stuck on loading screen

App & System Services Core OS Beta macOS

riki25 OP

Created Sep ’15

Replies 34

Boosts 0

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Hello.

I've installed OS X El Capitan Public Beta few weeks ago. Everything worked fine, I used the MacBook for weeks without any problem.

Then happened that at startup, the MacBook was very slow in loading screen. After many minutes (about 10-20) it reached the end of the bar under the apple, but it gets stuck there. For hours nothing happens.

I've tried everything: S.O.S on the HD (everything is fine), tried to install OS X Yosemite (impossible of course because it finds a newer version of OS X), tried to reinstall OS X El Capitan. But NOTHING changed.

The last try i did was to delete an app that I've installed before this happened. I thought it could be related to this problem so I gave it a try. It's a Vodafone app that I used to connect to Internet by USB. I deleted all the files related to that app through the terminal, the app in Applications folder, the files in Application Support folder and also a file related located in a folder called "Incompatible Software", but NOTHING changes again.

Every time it loads for ages and then it gets stuck.

Now, I know that probably the only solution I have is to reformat the HD, but I was wondering if anyone else had the same or similar issue or just knows what to do in this case. Fortunately, I have Bootcamp, so I could copy my files from there to an external HD before reformat the MacBook.

I hope you could help me and forgive me if I made grammatical errors.

Thank you.

Answered by Max108 in 53719022

These forums are about to be closed (OS X 10.11 Beta Forum Closing)

I should point out that I'm not affiliated with Apple in any way, but if you would like to request personal help, please contact me on MacMax108@gmail.com

-Max

Boost

Max108 OP

Sep ’15

Sorry to say that you almost certainly have a hardware issue with the superdrive itself. If you use DVDs then the cheapest option would be to buy an external superdrive - they're very cheap now; much cheaper than an authorised repair probably.

riki25 OP

Sep ’15

Well, I am an idiot.

I was trying to solve manually the issue. During the 3 attemps to eject I put a disk inside. The drive took it inside and started to read. I thought: "Wow, that's done". NO!

The drive keep trying to read the disk whitout any success and when I ask to eject it does 2 attemps (with some terrible noises) and then back trying to read the disk. Now I have a disk inside and it does not come out. I've tried everything.

I had a small problem, NOW I have a big one and I have no idea how to solve this.

I was thinking to shut down the drive, at least I will not have these noises forever. 😟

Max108 OP

Sep ’15

It won't be possible to disable it via software - If you're handy with these things or you have a competent Mac repair place near you then lots of people with your model (2009 15" MBP) opt to replace the Superdrive with an SSD - the speed benefits will be remarkable and you'd be able to get an SSD to replace it with extremely cheaply these days. See:

https://www.ifixit.com/Guide/Installing+MacBook+Pro+15-Inch+Unibody+Mid+2009+Dual+Hard+Drive/8522

riki25 OP

Sep ’15

😟 I don't know what to do. I will see in the next days. I'm sick of waisting time on it.

Thank you again for you support Max 🙂