On Xcode 7 I keep receiving error "No account with iTunes connect access"

App Store Distribution & Marketing App Review
fbartolom
fbartolom OP
Created Sep ’15
Replies 31
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When I try to submit my app with the new seed Xcode 7.1 beta (7B60) I receive a weird error by which it complaints that there is "No account with iTunes connect access", while of course the account is there and kicking as you may see in the linked screenshot. I already had to delete all my profiles and restore them again in order to be successfully codesigned, now this. Please tell me how I may fix it.

http://www.inarrivo.net/iTunesError.png


I also tried entering a new techical role following a hint on StackOverflow, apparently now needed. But that is all but ignored when I try to submit the app.

You may check the thred with the images at:

http://stackoverflow.com/questions/32592291/on-xcode-7-i-keep-receiving-error-no-account-with-itunes-connect-access/32592581

Answered by fbartolom in 58490022

As I was gently informed on StackOverflow, the issue in XCode 7 is that you need to create a new user and assign it the technical role. That is the user from which the submission must be done, not the account by which you acces iTune connect.

In my particular case I also had the problem of trying to submit the app with Xcode 7.1 and viciously that produced the same error.

Replies  31
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Views  12k
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danielkiedrowski
danielkiedrowski OP
Oct ’15

Same here. Perhaps server issues? 😕

0
slash705
slash705 OP
Oct ’15

Same here can't upload any new build

0
zombie
zombie OP
Oct ’15

Same here -

Using Application Loader: The application you have selected does not exist.

Using XCode 7.1 GM: No account with iTunes connect access

0
gljdominos
gljdominos OP
Oct ’15

Same here also.


I've tried on two seperate machines with two different users as well.


Tried the following

deleted users and re-adding users via preferences,

updating the app (added, then removed a capability), and re-generated the provisioning profiles


Setup 1

El Capitan

xcode 7.0.1 (never installed any beta version)


Setup 2

Yosemite

xcode 6.4


For setup 1, it behaves as above - I can't upload via xcode, or the application loader.

For setup two, when I use the upload to app store, it says "The application you have selected does not exist"


So, it seems likely this is a server side problem for apple

0
BrianTheTeacher
BrianTheTeacher OP
Oct ’15

I'm not even on 7...didn't change anything in fact...and I am having the same issues with the Application Uploader.

0
zombie
zombie OP
Oct ’15

Seems to be working now.

However, you need to create a new distribution provisioning profile specific to the TV App Store.

0
zombie
zombie OP
Oct ’15

However, stuck at uploading API usage to iTunes Connect.

0
MirekE
MirekE OP
Oct ’15

In the account info (as shown in your PNG) Go to View Details and make sure you have the Developer ID Application and Developer ID Installer checked. That allowed me to submit.

0
hotpaw2
hotpaw2 OP
Oct ’15

I was getting this error message (and later another one) after updating to Xcode 7.1 from the Mac App store. But uploading suddenly started working about a half hour later. Must have been a temporary ITC glitch.

0
BrianTheTeacher
BrianTheTeacher OP
Oct ’15

Working now...no changes on my end.

0
JNA
JNA OP
Nov ’15

The "Technical" role does not exist... I have admin, legal, etc. But there is no way to add "technical".

0
hoovooloo
hoovooloo OP
Nov ’15

Ditto here. Also the Admin has lost the Technical role.

This must be a recent issue.


Update: iTunes Connect has (recently) changed the roles. Technical is now called App Manager.

Since Xcode 7.1 keeps aking for a Technical role, an update to Xcode 7.1.1 may solve the issue


Update #2: Xcode 7.1.1 solves the issue and accepts the new App Manager Role

0
davecom
davecom OP
Nov ’15

I was seeing this issue last night (haven't checked since) and I was already set as default (one person on the account) as the app manager. Are you saying you were not preselected as app manager? I was able to successfully submit using Application Loader though.

0
josephap27
josephap27 OP
Feb ’16

I have the same problem and nothing seems to work. I have been invited by a client to both iTunes Connect and the Apple Developer Portal. In both cases, I am an Admin. In iTunes Connect, the Admin role includes the technical "App Manager" role. I am unable to upload to the App Store. Does anyone have any insight here. I am running Xcode 7.2.1 from the Mac App Store, not beta.

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josephap27
josephap27 OP
Feb ’16

I attempted this, but I get the following error. The trouble is, I am an admin in both the Apple Developer Portal and iTunes Connect. It may or may not be relevant that my Apple ID is associated with several iTunes Connect accounts for each client.

You are not allowed to perform this operation.  Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support.
https://developer.apple.com/support
0
On Xcode 7 I keep receiving error "No account with iTunes connect access"
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