I've uploaded my app with the Application Loader and with XCode. Both builds (different build numbers) are stuck in "Processing" and have been now for several hours. Any idea why?
How long is the processing step supposed to take?
You need to log a bug report so Apple fixes it. I did, and I got a reply telling me that this is expected given the new App Thinning / Slicing feature - but anything over 10 minutes is abnormal. I had to wait for 13 hours for one build to get through today. Ridiculous.
There should be a message when you are stuck that will indicate your specific App issue. Look for it on the same day as your upload date and it's probably in your spam or Junk email folder. The sender's email address is most likely itunesconnect@apple.com. There is a specific error message inside that once resolved will allow the workflow to proceed. If you find the message and cannot clear it please that specific info for further assistance.
Sorry, Tommie.
No messages here except "Potential Loss of Keychain Access", which is a warning message that occurs every time the application identifier prefix changes.
Nothing in junk mail folders.
My apps do not use App Thinning, and have not changed substantially since the last uploads.
Same behavior regardless of uploading through Xcode or the Application Loaded.
Same behavior from multiple networks.
The past couple days, I have been upable to complete the upload at all. It pauses for a long time "Verifying Application Assets", then fails with the message "The session's status is FAILED and the error description is 'failed to open ssh session. (16)."
This appears to be an Apple side problem for a large number of people. I have half a dozen builds, all for the same version and build number, all displaying "Processing" now for many days. Now builds are just displaying "Created" when the SSH session fails as described above.
In the new Resource and Help section of iTunes Connect, there is this statement. I suggest every developer who is having this problem contact Apple as indicated until app submissions are back to where they were before the past couple weeks.
Why is my build Processing and how long can it take?
Before you can use a build on iTunes Connect, it must be processed. If you’ve successfully uploaded a build and it’s in the Processing state for more than 24 hours, there may be an issue with it. To resolve the issue, contact us.
Everyone please file bugs, this has been plaguing itunes for many months now.