"The Team has more than one agent" error

Code Signing Certificates, Identifiers & Profiles
NikoloziApps OP
Created Sep ’15
Replies 7
Boosts 0
Views 1.1k
Participants 8

If I try to navigate to "Certificates, Identifiers & Profiles" from Members Center and then click say Certificates I get the following error:


An unspecified error occurred.

The Team 'XXXXXXXXX' has more than one agent

I can't get to anything. Doesn't matter what I click (Certificates, Identifiers, Provisioning Profiles etc.) the same error keeps popping up. Even if I try creating a provisioning profile from Xcode I get the same error.


Anyone has any ideas what's going on or experienced a similar thing? I recently changed agent Apple ID on the account and I thought that could have casued an issue. But a person from the Apple Developer Program Support team assures me there's only one agent associated with the account.

Replies  7
Boosts  0
Views  1.1k
Participants  8
pratik_pl OP
Oct ’15

I am having the same issue. This started happening when I tried to switch agent roles on my company acconut. No idea how to go about fixing it.

0
kelion OP
Oct ’15

Same here.


Transfered agent roles, start happening. Changed again. It didn't help. Apple support ask me to clear safari cache. what a joke.

0
PavelY OP
Feb ’16

hi everybody,


did you get any solution of the problem? I am facing the same issue after Agent role was transfered to me.


Thanks.

0
bob133 OP
Feb ’16

You all should probably contact Apple for help—they'd be able to straighten your accounts out real quick.

0
feat OP
May ’16

Hello,


Same error :/


Did you get any solution?


Best

Kamil

0
klb OP
Nov ’16

Same here. They must be kidding. We sent screenshots and everything and still no solution to the problem.

0
OP
Apple
Nov ’16

Please contact Developer Support using the Contact Us Link at the bottom of the following page for help:

<https://developer.apple.com/support/>


Regards,

0
"The Team has more than one agent" error
First post date Last post date
 
 
Q