Cannot Restore Backup (Beta 2 iOS 9.1, iPhone 6s+)

Hey chmsant,

This will seem counterintuitve, but some have actually had success restoring 9.1 backups to devices running 9.0.1. You try putting the phone into Recovery Mode and connecting it to iTunes, allowing it to restore you back to the latest stable version of iOS (9.0.1). Then try the backup again from there.

Failing that, you could try a reset to "factory condition" (I appreciate that your phone is effectively brand new) as this is one of Apple's suggested troubleshooting steps in cases like this. It's Settings > General > Reset > Erase all Content and Settings, and then try again from the same iTunes backup.

Given that this is happening to you, it will probably happen to others too and should be fixed in future version of iOS 9.1 and/or iTunes 12. In the meantime, you could speed this on a little by submitting a bug report through the Feedback Assistant app that will be on your phone running 9.1 or at https://bugreport.apple.com

Finally, if you're prepared to spring for one of them, there are at least two 3rd party softwares that will probably succeed to restore the backup to your iPhone.

Max.

Ran into the exact issue (assuming iOS9.1 PB2). Apple Developer support was NOT helpful in resolving the issue and AppleCare was clueless!

Finally, after giving up on Apple, I started trying various things. The only helpful hint that came out of Apple Developer Support was to create a NEW Apple and attempt to get the public beta using the new ID. I had no interest in another Apple ID as I already had two, one my ancient iTunes account and the other a long legged one initially created during the mobileme years.

I decided to see if Apple MIGHT just allow me to download and install the PB profile on the new 6s and BINGO! that worked using the SAME AppleID that I used when I enrolled the iPhone 6 (ie NO need for new AppleID). Once the profile was installed, iOS9.1 PB2 immediately showed up as available and once I downloaded and installed it on the 6s, I was able to then restore the new 6s from my 6 backup without further issue. The PB profile can be found at beta.apple.com/profile (must be on iOS device to download)

This simple fact and process SHOULD have been made available to both AppleCare and the Developer suppor team before the new 6s shipped as there has to be many, many thousands that will hit this issue.

David T.

I know this is an old thread but I am having the same issue. I intalled the PB on the new handset to allow it to be compatible with my 9.1 backup, but, when I then reset the device in order to restore it from the backup, I find that 9.1 is gone and it is back to 9.0.2..

How can I restore from backup without deleting the PB?

tks

JD