Our company has Company iOS Dev Account.
Last Friday, 25/9/2015, we registered Company iOS Dev Account Apple ID as internal tester in client iOS Dev Account. First time, itunes connect showed error message that registered email(Company Apple ID) already have iTunes connect account. But when we tried second time, it passed validation and registered as internal tester in client iOS Dev Account. After a while, we realised our company apps in iTunes Account were gone and only left as tester of client app. So, we removed our company account as tester in client itunes connect. But it didn't solve, now all apps're gone.
We contacted Apple Tech Support Team Mail. But no reply yet until now.
May I know how can I solve this situation ?
Shall I use DTS to report that ? Will it be fast ?
Thanks for your time