Remove incorrect version

I accidentally clicked on tvOS instead of iOS for a new build. So now I have a "tvOS Prepare for Submission" item in the left panel of iTunes Connect. I have no plans to make a tvOS version, so is there any way to remove that?

Up vote post of koen Down vote post of koen
25k views
Posted by
koen
Reply
Add a Comment

Replies

Same problem here.

Posted by
noli0me0tangere
Post not yet marked as solved Up vote reply of noli0me0tangere Down vote reply of noli0me0tangere
Add a Comment

I also have the same problem. Hope their is a way to delete it.

Posted by
RickdeJong
Up vote reply of RickdeJong Down vote reply of RickdeJong
Add a Comment

I think the problem is the "Apple TV Privacy Policy" field. Go up to "App Information" and just fill in "TBD" in that field for all languages. You'll obviously have to go back and fix that before shipping a tvOS app, but for now it should remove the roadblock for submitting an iOS update to the App Store. I'm guessing the Apple TV can't just use your privacy policy URL because there's no web browser on tvOS—they need the raw text.


The woman on the phone from Apple told me there's no way to delete a version (or platform) but it's fine to just let it sit there.

Posted by
lightbow
Up vote reply of lightbow Down vote reply of lightbow
Add a Comment
This is now possible by hovering over the "Prepare for Submission" text.
Posted by
hamer
Up vote reply of hamer Down vote reply of hamer
Add a Comment
I have same issue.
Posted by
bahramfromtoronto
Up vote reply of bahramfromtoronto Down vote reply of bahramfromtoronto
Add a Comment
Same problem
Posted by
MAHDOY
Up vote reply of MAHDOY Down vote reply of MAHDOY
Add a Comment
Same problem. @Hamer can you clarify what you mean by hovering over "Prepare for Submission"? that doesn't give me any option to delete (using Chrome or Safari).
Posted by
jnelson
Post not yet marked as solved Up vote reply of jnelson Down vote reply of jnelson
Add a Comment
Same problem here. Not having an obvious option to delete is stupid mistake. Having the same stupid mistake for so many years is unacceptable.
Posted by
socketPM
Post not yet marked as solved Up vote reply of socketPM Down vote reply of socketPM
Add a Comment
You can delete a platform if a build has never been uploaded for the platform you wish to delete. Additionally, at least one existing platform version needs to be in an editable app status (for example, have an iOS version in editable status). 

If the criteria is met, hover over the platform you wish to delete and click the delete button (–) that appears to the right of the platform.

So in iTunes Connect > Apps, go to your app and click on (+) next to iOS Apps. This will put the app in editable state. Then hover over the tvOS thingy and delete it.
Posted by
apparvind
Post not yet marked as solved Up vote reply of apparvind Down vote reply of apparvind

  • When I try this I continually get "An error has occurred, please try again later"

    —
    Steve Brooker

  • Thank you so much! It worked!

    —
    davideWebtek
Add a Comment
My preview video is stuck in the previous version.
Posted by
Lelelo
Up vote reply of Lelelo Down vote reply of Lelelo
Add a Comment
should i Remove only single new version of app?
Posted by
suryalog.app@gmail.com
Up vote reply of suryalog.app@gmail.com Down vote reply of suryalog.app@gmail.com
Add a Comment
Hello I got stuck on one version and dont know how to remove it, does this problem?

Thank you
Posted by
Manel00
Up vote reply of Manel00 Down vote reply of Manel00
Add a Comment
same here, my case is upload wrong version with app, however it was approved, then I couldn't find where I can remove it.
Posted by
yang_ocean
Up vote reply of yang_ocean Down vote reply of yang_ocean
Add a Comment
Same problem here. Obviously Apple does not care...
Posted by
JiriMatejka
Up vote reply of JiriMatejka Down vote reply of JiriMatejka
Add a Comment

Fix: Update version number under General App Infomation to the correct one then press save.

Posted by
lukestanyer
Post not yet marked as solved Up vote reply of lukestanyer Down vote reply of lukestanyer
Add a Comment