Screenshot uploads timing out

Question

Created Oct ’15

Replies 5

Boosts 0

Participants 6

I have been trying for the past three days to submit an app but can't upload my screenshots. I can do one or four at a time and eventually one gets stuck and I have to reload the whole page. It never submits and after letting it sit there over night it said something happened during submission. This is happening on a Mac with Chrome and Safari with cookies and cache cleared.

Looking at web tools I am getting a 500 error and Javascript error on an image every once in a while.

TypeError: Cannot read property 'toLowerCase' of undefined
    at appVersionController:4837
    at vendor.js:16
    at i.promise.then.l (vendor.js:17)
    at i.promise.then.l (vendor.js:17)
    at i.promise.then.l (vendor.js:17)
    at vendor.js:17
    at k.a.$get.k.$eval (vendor.js:17)
    at k.a.$get.k.$digest (vendor.js:17)
    at k.a.$get.k.$apply (vendor.js:17)
    at f (vendor.js:16)

Boost

Answer 1

_mkurz OP

Oct ’15

Same here. Tried different browsers/systems. No luck.

0

Answer 2

Lapper OP

Oct ’15

Wait until you try to save. That's where the real problems start

0

Answer 3

PBK OP

Oct ’15

Do it one at a time and 'save' it each time.

0

Answer 4

Gensco OP

Jan ’16

Did you even find a solution to this?

I am experiencing same thing.

Uploading one at a time does the same thing as well.

0

Answer 5

WZTOVCWahla OP

Jan ’16

I have the same issues... gosh... Apple can't even design a good image upload system. 😠

Uploading anything on Google Play is such an easy breeze.

0