getting an error in MDM app installation "The app is already scheduled for management" on iOS 9.1

Question

shash1kant OP

Created Nov ’15

Replies 5

Boosts 0

Views 9.3k

Participants 5

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>CommandUUID</key>

<string>installAppFromMart</string>

<key>ErrorChain</key>

<array>

<dict>

<key>ErrorCode</key>

<key>ErrorDomain</key>

<string>MCMDMErrorDomain</string>

<key>LocalizedDescription</key>

<string>The app â€œcom.app.app.appâ€ is already scheduled for management.</string>

<key>USEnglishDescription</key>

<string>The app â€œcom.app.app.appâ€ is already scheduled for management.</string>

</dict>

</array>

<key>RejectionReason</key>

<string>AppAlreadyQueued</string>

<key>Status</key>

<string>Error</string>

<string>5dcfaa1d07e2079c1556f9131869d9b4284c8e91</string>

</dict>

</plist>

The app is not getting pushed on the device.

this is the error xml. this is happening on many iOS 9.1 devices. Is there any solution for this?

Answer 1

c l i f f OP

Nov ’15

This has been a long-standing bug since iOS 7.x. I've reported it to AppleCare Enterprise with each iOS release, and keep hearing it should be fixed in the next update... which of course is baloney.

Answer 2

jafuller_sbux OP

Nov ’15

Which MDM solution are you using? Is this on a specific app or is it across all of your internal apps?

Answer 3

c l i f f OP

Nov ’15

It's an intermittent iOS bug, potentially affecting any in-house app on any MDM platform.

Answer 4

coreytfg OP

Nov ’15

This is ANNOYING if this is true. I have just rolled an enterprise app update out this evening to one of our clients via MDM and (of course) I'm getting this error on one device. It does appear to be random - this particular iPad updated fine last time.

Answer 5

toml01621 OP

Dec ’15

You get that error if you try to send an InstallApplication command to a device for an app that really has already been queued(scheduled) on the device

If the app installation just wont start on the device, and retrieving managed app info using the ManageApplicationList command is returning a result for the app, you can see the status of the app will be something like queued and then you can use the bundle identifier in that returned info to send a RemoveApp command to the device for the app bundle identifier to clear the scheduled install (it doesn't matter that the app is not actually installed on the device or there is no placeholder), and then try resending the install app command, if that still doesn't work remove the app again and try restarting the device then install app again.