Enterprise

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The Apple Developer Enterprise Program allows large organizations to develop and deploy proprietary, internal-use apps to their employees.

Posts under Enterprise tag

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Best Practice for handling potential server errors with Declarative Management
Hello All, I come to ask a question that I haven't been able to find the docs. I continue to work on implementing declarative management and while working there is a question/concern I have. I have noticed that during some destructive testing, if the device is attempting to fetch a configuration and the server responds with a 503 (or any server related error) then the device will wipe all configurations and attempt to reapply them. Is there any way to prevent this by intercepting status codes or would the only real solution be to force down a temp/test config if the real config can't be fetched from the server?
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Unable to enroll in Apple Developer Program - Payment declined despite bank approval (France)
Hello everyone, I am unable to enroll in the Apple Developer Program. The payment (credit card) is accepted by my bank but systematically declined by Apple. Note: I am located in France. I have tried multiple times. The support team, via email, suggested I use the Apple Developer app. However, it is "not available in my region," so I have to go through the website. No other payment method is available: Apple Pay is greyed out, and there is nothing else. Support has not responded for weeks, despite my follow-ups. I am very frustrated as I need to launch my app quickly, and everything is ready on the Google side... Would you have any suggestions or solutions? Thank you so much, your responses are greatly appreciated! Mélissa
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Does Carplay work in Enterprise apps?
I am developing CarPlay addition on our app. Which is distributed with the Enterprise In distribution method, so we do not have a product in the App Store. I am wondering if CarPlay support can be provided in applications distributed with the Enterprise in distribution method? If this is not possible, I will inform management that this is not possible. I am waiting for your answers, thanks.
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Change account from Enterprises to Public
We need clarification on the following scenario and whether the requested actions are possible. Currently, we have an Enterprise iOS application that is distributed internally through Microsoft Intune using an Enterprise Apple Developer account. We are now planning to release the same application publicly via the Apple App Store using an App Store (public) Apple Developer account. While attempting to create a new app in App Store Connect, we are unable to proceed because the Bundle Identifier is already registered under the Enterprise account, and Apple does not allow creating another app with the same identifier. We would like clarification on the following points: Is it possible to move or transfer an app (or its Bundle Identifier) from an Enterprise Apple Developer account to a Public/App Store Apple Developer account? If yes, what is the recommended process to do so? If not, what alternatives are available while retaining the same Bundle Identifier? 2. If the app is successfully published on the App Store using the same Bundle Identifier, what will happen to users who already have the Enterprise version installed via Intune? Will their existing app automatically update from the App Store? Or will they need to uninstall the Enterprise version and install the App Store version manually? We would appreciate your guidance on the supported approach and best practices for this transition to ensure a smooth migration for existing users.
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3 months unable to complete Apple Developer Program enrollment
Hello, I am facing a serious issue with Apple Developer enrollment that has been ongoing for almost 3 months, and I am trying to understand whether this is normal and how others have actually resolved similar situations. Case ID: 102750929631 I started enrolling a Corporate Apple Developer (Organization) account for a UK-registered company (all details are valid: company registration, tax numbers, physical address). Almost all steps are completed, but I am completely blocked at the payment stage. At first, I received generic errors; later, all payment methods started being declined. I tried 5–6 different cards from different banks and different countries. PayPal is not available to me. I contacted Apple Developer Support, but the conversation turned into a closed loop. The responses are always the same: “try using the app”, without any real assistance. The process looked like this: At first, the required steps and features were not available in the app. Later, those steps appeared, but payment still did not go through. Then my documents started getting rejected. Now my documents are not accepted at all because I am not a UK resident, even though I am enrolling a corporate account for a UK company and providing the company’s details. I am constantly passed from one support agent to another, and each new agent suggests doing exactly the same as the previous one: “try the app again,” reset the process, and start over. There is absolutely no real progress. Support has now been silent for 12 days. The last response was on December 24, and since then there has been complete silence. At this point, it feels like I have gone through all possible loops without getting any closer to a solution. This situation is directly blocking the company’s operations at the moment. Has anyone experienced something similar with corporate enrollment, payment, and document verification? What actually helped — opening a new case, escalation, a different support channel, or specific wording? Can anyone influence support in such situations? Because this feels like total disregard and devaluation of the developer.
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Apple account stuck in pending status after migrating from an individual developer account to a company account
Apple Developer Support The situation is as follows: Recently, we upgraded from an individual developer account to a company account about 2–3 weeks ago. When it came time to renew the account, it was strange that the fee displayed was $99 instead of $299. We had no way to change this, so we proceeded with the $99 payment. After that, Apple introduced new terms and conditions. When we tried to accept them, the account status did not change at all. I clicked “Accept” many times, but it remained in pending status. When I checked the browser console (F12), I noticed that Apple was returning a 500 error, but this error was not shown anywhere in the UI. I have called and emailed Apple support many times. However, they insist that our company account is already active and that we just need to accept the terms and conditions. Unfortunately, we are unable to accept them due to the error returned by Apple’s system. I explained this to them, but they still insist that we simply follow their instructions. As a result, we are currently stuck and do not know how to proceed so that the account can be fully activated and our app can return to the Apple App Store: We accepted Apple's terms on the 22nd. Organization account with $99, unclear why: I've clicked accept many times but it didn't work (Apple error 500), and the status remains pending: Therefore, I am hoping to get help from this forum in case anyone has experienced a similar issue and found a solution.
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Apple account stuck in pending status after migrating from an individual developer account to a company account
The situation is as follows: Recently, we upgraded from an individual developer account to a company account about 2–3 weeks ago. When it came time to renew the account, it was strange that the fee displayed was $99 instead of $299. We had no way to change this, so we proceeded with the $99 payment. After that, Apple introduced new terms and conditions. When we tried to accept them, the account status did not change at all. I clicked “Accept” many times, but it remained in pending status. When I checked the browser console (F12), I noticed that Apple was returning a 500 error, but this error was not shown anywhere in the UI. I have called and emailed Apple support many times. However, they insist that our company account is already active and that we just need to accept the terms and conditions. Unfortunately, we are unable to accept them due to the error returned by Apple’s system. I explained this to them, but they still insist that we simply follow their instructions. As a result, we are currently stuck and do not know how to proceed so that the account can be fully activated and our app can return to the Apple App Store: We accepted Apple's terms on the 22nd. Organization account with $99, unclear why: I've clicked accept many times but it didn't work (Apple error 500), and the status remains pending: Therefore, I am hoping to get help from this forum in case anyone has experienced a similar issue and found a solution.
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VisionOS 2 - Screen Capture with passthrough
We're trying to switch from using main camera access on Arkit to screen-capture with passthrough however we're facing some issues and it seems a bit complicated to debug. We have set up a broadcast Extension, set up some logs on the sample Handler but we get nothing in the console nor that the recording starts, we set up the picker as well and we can see our extension in the control center as one of the choices but clicking start, results in it stopping in less than one second after. The only message that is rather contradictory we see in the console.app is the following [INFO] -[RPRecordingManager getSystemBroadcastExtensionInfo:]_block_invoke:1333 Extension has passthrough license and just right after [INFO] -[RPRecordingManager getSystemBroadcastExtensionInfo:]_block_invoke:1336 Extension does not have passthrough license
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BLE Problem
I have an app that uses BLE to connect to access doors. Since iOS 26, when it hasn't connected to any doors for a while, it deactivates, whereas in older versions of iOS it continues to work all day without stopping. Has anyone else experienced this? I've found problems with people who have had the same issue since upgrading to the latest version of iOS 26. Is there a known issue with BLE in iOS 26? I haven't found any official information. thnks
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My Notifications Message Extension doesn't seem to run after distributing my app via Enterprise IPA
I'm developing an app that receives push notifications, and writes the contents of the push notification to a shared location between the main app and a Notifications Message Extension, through App Groups. This all seems to work on my phone, with developer mode turned on, but when I archive my app as an Enterprise IPA and distribute it, the users can install the app on their phones and they receive the push notifications, but it doesn't appear that the message extension is running as my app displays the content of the shared data in the App Groups on the main screen and nothing is showing. I have tried on 3 phones, and it only works on the phone with developer mode turned on. I can't tell at this point whether it's because of a signing issue, or build phase order issue, or something else?
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Object tracking capability not available
Hi there, I received an enterprise license file to include enhanced object tracking configuration for the Vision Pro. My account is part of the team which got the allowance from Apple to use this capability. Unfortunately, although I followed the guide, I do not find the Object Tracking capability when I try to add it to my project. There are other capabilities like Main Camera on the Vision Pro, but not for Object Tracking. I am using Xcode 26.1 and visionOS 26.1. What am I missing here? Thanks in advance, Matthias
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Dec ’25
VisionOS 2 - Passthrough in screen capture
I'm trying to develop an app that broadcasts what the user sees (priorly we were using main camera access) but now we'd like to investigate and try with this option. I have set up the BroadcastExtension, I've added the picker, I click on my button, I can see my broadcast extension in the options list in the control center, once I click start, it stops after 1 second more or less. I'm not able to get anything in the console from my Sample Handler (prints or logs or anything). I can see however in the console.app some misleading information (one after the other): [INFO] -[RPRecordingManager getSystemBroadcastExtensionInfo:]_block_invoke:1333 Extension has passthrough license [INFO] -[RPRecordingManager getSystemBroadcastExtensionInfo:]_block_invoke:1336 Extension does not have passthrough license We have the entreprise license, the capability and I did add the capability on the extension target as well.
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Dec ’25
VisionOS Enterprise API Not Working
My development team admin requested the Enterprise API for camera access on the vision pro. We got that granted, got a license for usage, and got instructions for integrating it with next steps. We did the following: Even when I try to download and run the sample project for "Accessing the Main Camera", and follow all the exact instructions mentioned here: https://developer.apple.com/documentation/visionos/accessing-the-main-camera I am just unable to receive camera frames. I added the capabilities, created a new provisioning profile with this access, added the entitlements to info.plist and entitlements, replaced the dummy license file with the one we were sent, and also have a matching bundle identifier and development certificate, but it is still not showing camera access for some reason. "Main Camera Access" shows up in our Signing & Capabilities tab, and we also added the NSMainCameraDescription in the Info.plist and allow access while opening the app. None of this works. Not on my app, and not on the sample app that I just downloaded and tried to run on the Vision Pro after replacing the dummy license file.
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Dec ’25
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Nov ’25
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Nov ’25
Where can we access the new enterprise license files mentioned in the WWDC session?
Hi everyone, I’m trying to verify something mentioned in the WWDC session “Explore enhancements to your spatial business app.” At timestamp 3:36, the presenter states: “You can now access your enterprise license files directly within your Apple Developer account.” I’ve checked every section of my Developer account, including: • Membership and Agreements • Certificates, Identifiers & Profiles • App Store Connect • Additional Resources • Account settings …but no UI or section exposes these enterprise license files. Since the Vision Entitlement Services framework actively checks these licenses (for example, mainCameraAccess entitlement approval), I need to confirm the location of the new license file. Could someone from Apple or anyone who has seen this feature clarify: 1. Where exactly do these enterprise license files appear in the Developer account UI, or 2. Whether this feature has not rolled out yet? Any guidance or screenshots from those who have access would be invaluable. Thanks,
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Nov ’25
Supervised devices show wifi setup screen on restart
When an iOS 26.0 device is prepared in supervised mode, wifi connection screen is showing when the device is restarted. This wifi connect appears always on restart. I have tried using Apple Configurator GUI and Command line (cfgutil) command. In both cases, The behavior Wifi screen is showing up on restart for supervised mode. Cfgutil command: cfgutil -C {Certificate} -K {Key} prepare --supervised --name {NAME} --host-cert {Certificate} --skip-all Note: In non-supervised mode and other iOS, the wifi screen is not showing. Apple Configurator version: 2.18 iOS version: 26.0 Device model: iPhone 11 and above. Anyone else facing this issue? Any help is super appreciated.
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Nov ’25