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The Apple Developer Enterprise Program allows large organizations to develop and deploy proprietary, internal-use apps to their employees.

Enterprise Documentation

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Can't install app over cellular (app icon is dark, text says Waiting...)

I'm trying to install an Enterprise App from our MDM, and the installation works over Wifi, but over cellular (and through Wifi, connected to cellular hotspots), we're unable to install it. Upon connecting it to a Mac and inspecting the messages on the console, I see appstored[164] <Error>: [UPP1234A123/<bundle-id>]: Denying start, implicitly denied cellular by evalulator (the misspelling "evalulator" is reproduced exactly) Why is installation over cellular denied? How is iOS detecting that the iOS is connected through a cellular connection? What workarounds are available?
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by tngacker.
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iOS 14: Several MDM commands fails with error "Couldn’t communicate with a helper application"

With iOS 14 devices we can see that Many MDM Commands Fails with error " Couldn’t communicate with a helper application." . This Error is more frequent in InstallApplication , InstallProfile command , but other MDM commads also face the same issue. I have attach sample response from some devices. We have seen this error in previous version of iOS but with iOS 14 these are very frequent. InstallApplication Errors <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=51075000000853127</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>1005</integer> <key>ErrorDomain</key> <string>DeviceManagement.error</string> <key>LocalizedDescription</key> <string>Could not install app.</string> </dict> <dict> <key>ErrorCode</key> <integer>4097</integer> <key>ErrorDomain</key> <string>NSCocoaErrorDomain</string> <key>LocalizedDescription</key> <string>Couldn’t communicate with a helper application.</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>UDID-UDID</string> </dict> </plist> <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=33783000002227119</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>4099</integer> <key>ErrorDomain</key> <string>NSCocoaErrorDomain</string> <key>LocalizedDescription</key> <string>Couldn’t communicate with a helper application.</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>UDIDUDIDUDID</string> </dict> </plist> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=51075000000853127</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>1005</integer> <key>ErrorDomain</key> <string>DeviceManagement.error</string> <key>LocalizedDescription</key> <string>Could not install app.</string> </dict> <dict> <key>ErrorCode</key> <integer>4097</integer> <key>ErrorDomain</key> <string>NSCocoaErrorDomain</string> <key>LocalizedDescription</key> <string>Couldn’t communicate with a helper application.</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>UDID-UDID</string> </dict> </plist> InstallProfile Errors <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>SingletonRestriction</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>4099</integer> <key>ErrorDomain</key> <string>NSCocoaErrorDomain</string> <key>LocalizedDescription</key> <string>Couldn’t communicate with a helper application.</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>UDIDUDID</string> </dict> </plist> AvailableOSUpdate Error <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>AvailableOSUpdates</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>12050</integer> <key>ErrorDomain</key> <string>MCMDMErrorDomain</string> <key>LocalizedDescription</key> <string>The attempt to check for an available update failed.</string> <key>USEnglishDescription</key> <string>The attempt to check for an available update failed.</string> </dict> <dict> <key>ErrorCode</key> <integer>2214</integer> <key>ErrorDomain</key> <string>DeviceManagement.error</string> <key>LocalizedDescription</key> <string>Scan failed.</string> </dict> <dict> <key>ErrorCode</key> <integer>4097</integer> <key>ErrorDomain</key> <string>NSCocoaErrorDomain</string> <key>LocalizedDescription</key> <string>Couldn’t communicate with a helper application.</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>UDIDUDIDUDID</string> </dict> </plist> ClearPasscode <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>ClearPasscode</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>701</integer> <key>ErrorDomain</key> <string>DeviceManagement.error</string> <key>LocalizedDescription</key> <string>The device’s passcode cannot be cleared.</string> </dict> <dict> <key>ErrorCode</key> <integer>4097</integer> <key>ErrorDomain</key> <string>NSCocoaErrorDomain</string> <key>LocalizedDescription</key> <string>Couldn’t communicate with a helper application.</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>UDIDUDIDUDID</string> </dict> </plist>
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Can't trust enterprise certificates on iPhone 13 Pro

Hello, I can't trust any enterprise certificate on my new device. I can trust all of them just fine on different devices connected to the same network. I updated it to the latest iOS version and tried to restore it from backup, nothing helped. Has anyone experienced anything like this?
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by Zaszko.
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VPP Redeemable Codes in Different Countries

Hi all. I hope that someone is able to provide some advice:We create custom apps for various businesses and their partners. We can't distribute these apps on the app store as they're custom B2B apps. We don't like the Enterprise program user experience (manually trusting the developer on the phone) for the end users it's just horrible UX, and most of our clients don't use MDM.So, we're left with one option, which is to get our clients to sign up for Apple Business Manager, and have the app distributed using redeemable codes.The problem though is that most of our clients have users in various different countires. If a client from USA signs up for Apple Business Manager and generates redeemable codes for the app we built for them, then those codes will only be redeemable by those with USA Apple IDs.Therefore a client would need to create separate Apple Business Manager accounts in each country where they have employees, so they can give redeemable codes to those people.But, it's impossible to create an Apple Business Manager account if you don't have a DUNS number, and most businesses only have a DUNS number for the country where their headquarters are. Total catch 22 situation.It's therefore funtionally impossible to distribute apps via Apple Business Manager using redeemable codes for a company that has employees in more than one country. Most businesses have MDM for their corporate devices, but asking people to enroll their personal device on a company MDM is madness - they'll simply never do it, and given that business are moving more and more towards 'Bring your own device' - this issue seems like a really annoying oversight by Apple.It would solve this issue if Apple would allow redeemable codes to be redeemed in any country where the app is available.Does anyone have any advice, or is there sometihng we're missing here?
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Can't generate Enterprise or Ad-hoc distribution with new MBPro M1

Hi, I'm trying to generate an Enterprise or Ad-hoc distribution package in XCode 12.4 installed in a new Macbook PRO 13" with the new M1. After successfully archiving the app, selecting "Enterprise Distribution" I get a "The data couldn’t be read because it isn’t in the correct format." error just after verifying the signature. This is the error log 2021-04-05 11:23:34 +0000 /System/Library/Frameworks/Ruby.framework/Versions/2.6/usr/lib/ruby/2.6.0/rubygems/core_ext/kernel_require.rb:54:in require': dlopen(/Library/Ruby/Gems/2.6.0/gems/date-3.1.1/lib/date_core.bundle, 0x0009): missing compatible arch in /Library/Ruby/Gems/2.6.0/gems/date-3.1.1/lib/date_core.bundle - /Library/Ruby/Gems/2.6.0/gems/date-3.1.1/lib/date_core.bundle (LoadError) from /System/Library/Frameworks/Ruby.framework/Versions/2.6/usr/lib/ruby/2.6.0/rubygems/core_ext/kernel_require.rb:54:in require' from /Library/Ruby/Gems/2.6.0/gems/date-3.1.1/lib/date.rb:4:in top (required)' from /System/Library/Frameworks/Ruby.framework/Versions/2.6/usr/lib/ruby/2.6.0/rubygems/core_ext/kernel_require.rb:54:in require' from /System/Library/Frameworks/Ruby.framework/Versions/2.6/usr/lib/ruby/2.6.0/rubygems/core_ext/kernel_require.rb:54:in require' from /Library/Ruby/Gems/2.6.0/gems/CFPropertyList-3.0.3/lib/cfpropertylist/rbCFPropertyList.rb:4:in top (required)' from /System/Library/Frameworks/Ruby.framework/Versions/2.6/usr/lib/ruby/2.6.0/rubygems/core_ext/kernel_require.rb:54:in require' from /System/Library/Frameworks/Ruby.framework/Versions/2.6/usr/lib/ruby/2.6.0/rubygems/core_ext/kernel_require.rb:54:in require' from /Library/Ruby/Gems/2.6.0/gems/CFPropertyList-3.0.3/lib/cfpropertylist.rb:3:in top (required)' from /System/Library/Frameworks/Ruby.framework/Versions/2.6/usr/lib/ruby/2.6.0/rubygems/core_ext/kernel_require.rb:130:in require' from /System/Library/Frameworks/Ruby.framework/Versions/2.6/usr/lib/ruby/2.6.0/rubygems/core_ext/kernel_require.rb:130:in rescue in require' from /System/Library/Frameworks/Ruby.framework/Versions/2.6/usr/lib/ruby/2.6.0/rubygems/core_ext/kernel_require.rb:34:in require' from /Applications/Xcode.app/Contents/Developer/usr/bin/ipatool:15:in main' /System/Library/Frameworks/Ruby.framework/Versions/2.6/usr/lib/ruby/2.6.0/rubygems/core_ext/kernel_require.rb:54:in require': cannot load such file -- cfpropertylist (LoadError It works as expected in an Intel MBPro with the same Xcode version. Any help to address this issue?
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Erase all content and settings restrictions is not working in iOS 15

On applying the configuration profile(com.apple.applicationaccess - Restriction) with allowEraseContentAndSettings to false in iOS 15 device, the restriction is not imposed on supervised device. Can see restriction applied in Setting->General->VPN&Device management ->MDM profile-> Restriction. But on checking Setting->General->Reset Erase content and setting is shown. On clicking it the device has erased to factory setting. Have attached the mobileconfig and screenshots of the setting. <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>PayloadContent</key> <array> <dict> <key>PayloadDescription</key> <string>Configures restrictions</string> <key>PayloadDisplayName</key> <string>Restrictions</string> <key>PayloadIdentifier</key> <string>com.apple.applicationaccess.8DA3EB9B-3C9E-45C1-99BC-B2A900E55628</string> <key>PayloadType</key> <string>com.apple.applicationaccess</string> <key>PayloadUUID</key> <string>8DA3EB9B-3C9E-45C1-99BC-B2A900E55628</string> <key>PayloadVersion</key> <integer>1</integer> <key>allowEraseContentAndSettings</key> <false/> </dict> </array> <key>PayloadDisplayName</key> <string>ContentRestriction</string> <key>PayloadIdentifier</key> <string>C7A744A3-0738-43C9-B962-DEBAABE63F4E</string> <key>PayloadRemovalDisallowed</key> <false/> <key>PayloadType</key> <string>Configuration</string> <key>PayloadUUID</key> <string>4BED8AF1-F1AC-4D2D-8B29-A130453BECB9</string> <key>PayloadVersion</key> <integer>1</integer> </dict> </plist> ![]("https://developer.apple.com/forums/content/attachment/d6e05749-559e-4428-95ad-96f304f36049" "title=IMG_0004.PNG;width=1668;height=2224") ![]("https://developer.apple.com/forums/content/attachment/3d4644b6-c074-486c-8010-1b843dc78c77" "title=IMG_0003.PNG;width=1668;height=2224") ` ![]("https://developer.apple.com/forums/content/attachment/a940b74b-3de0-4b52-b086-5e1102cb6ece" "title=IMG_0002.jpg;width=1668;height=2224") ``
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by fahath.
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After macos big sur update on my Macbook facing issues with Eclipse and firefox browser

I see below issues in my mac book pro post Macos big sur OS update. 1) Not able to Eclipse due to Alert :Failed to create the Java Virtual Machine. 2) Not able to use zoom app on Firefox 3)Firefox browser seems not working.
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by Raj007.
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App Store stuck In review loop - Help

I've googled this topic in depth and it seems like there is no answer, but since I have a little hope left, does anyone know or have an idea what is the best approach to get the app reviewed once it's been stuck in it for 2 weeks + The app was rejected multiple times because the tester had no idea what he/she was doing, imagine, they were putting the login credentials in a feature inside the app that was asking for something different, this people clearly don't know what they are doing, so that caused me to get rejected multiple times until I had to explain it like if it were a 3 years old, and now it's stuck in review. I self rejected it 2 days ago after 2+ weeks in review because I had already developed more features, the app is literally lagging behind because of the review process, so I don't know what to do, I thought to delete the app from the app store and re-upload creating a new bundle to maybe get out of the loop but that's not the solution. Here's the long list of people that had the same problem in the past with no clear solution: https://developer.apple.com/forums/thread/85769 https://developer.apple.com/forums/thread/115709 https://developer.apple.com/forums/thread/655919 https://discussions.apple.com/thread/250755251 https://developer.apple.com/forums/thread/95370 https://discussions.apple.com/thread/250983319 https://www.reddit.com/r/iOSProgramming/comments/2k0hqo/app_stuck_inreview/ Of course I contact apple review team via email (the only way since they don't have a phone number, this feels like a monopoly...) and they don't replay back, nothing... not even app status. I also did the form to expedite the review process and I haven't heard back. Can someone please advice what to do? I've read people waiting even 1-2 months, I can't wait that long for 1 update. What do I do?
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by afern247.
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P: Your enrollment in the Apple Developer Program could not be completed at this time.

I get my  D-U-N-S Number from Dun &amp; Bradstreet for my Organization, but when i start Enrolling for developer account i get this message. why ?
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PAYMENT NOT GOING THROUGH

I make payment for an Indiidual App store developer account from Lagos, Nigeria, but the payment isn't going through, would like to know if anyone has such issue from other regions as well, thank you!
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by Gelgit.
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SMB shares broken

I am running Big Sur beta 10. after upgrading my system to Big Sur, I lost the ability to connect to existing smb shares on both my windows server and linux RPI machines. Is there a work-around or an ETA when this might be restored? I have tried the usual "Connect to a server" method and and the cli smb mount method. Thanks
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by JKing42.
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tvOS Enterprise Distribution, Cert and Profile

I have a tvOS App that needs to be deployed with an Enterprise (tvOS In House) profile via MDM, but in the cert and profile setup I'm not seeing anything specific to that. I assume I need a "Apple Distribution" cert, but when faced with the profile options, there is nothing with regard to tvOS In House. Closest is tvOS Ad Hoc. But when setting up the app for distibution, I get Profile is not a "tvOS In House" profile. I'm baffled and hoping someone can point me in the right direction.
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by sgorneau.
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App store app is not getting updated in Apple TV when it is deployed with App Lock Profile from MDM

I have an issue where app store app deployed to devices in MDM with App lock policy profile is not updating when the update is pushed from MDM. Instruction: Enroll the device(AppleTVs) in MDM, then apply App Lock profile with any one app store app to the device. After profile is applied successfully and the app is installed, try to push an update for the app from MDM to the device Expected Result: The app must be updated to the newer version. Actual Result: The app doesn't update in the device.
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No matching provisioning profiles found

Hi,i can't fix this error: "No matching provisioning profiles found for "..." None of the valid provisioning profiles allowed the specified entitlements: application-identifier, beta-reports-active, keychain-access-groups.I tried regenerating profiles and other suggestions from stackoverflow but it still doesn't work.I use the latest xcode version from the app store 7.2.Platform iOS
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enterprise enrollment declined

hello, we are company in russia . a year ago we enrolled for enterprise but apple declined and suggested apple developer account. any idea
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