For the last 2 or 3 days I have noticed a mismatch between the download numbers reported on iTunes Connect and those displayed in the iTunes Connect App. For example, for 31st October the App says 0 downloads while the webpage reports some hundred (and as my app is ranked under the Top 50 in its category, I tend to believe some hundred downloads are correct).
Anyone else seeing this?
Ok, just noticed there are other threads concerning this issue ... didn't find them when I did a search ... 😕
same issue. iTunes connect app says 0, but itunes connect much more. For now app always says updating...
I am also experiencing the same issues.
Yes. I found the same mismatch yesterday: iTC app reports zero, web site numbers closer to normal..
Also, the format of a recent downloaded daily Summary Sales Reports seems to have changed slightly, where some extra leading or trailing space character padding was added. Perhaps the iTC app (or it's back-end web API) hasn't been updated to follow this change in report format?
Hi guys Same here, showing 0 downloads in the App and 102 on iTC... How are we to know that our downloads are even being counted properly for our sales £££? This happened last month for a couple of days as well. Anyone closer to any answers?
