*notice* Apple Servers Down - Upload + TestFlight

Currently apple serves have been down for about 1 hour. There sytem reports no reported issues (https://developer.apple.com/system-status/) but that is incorrect.


xCode Publishing App - This is currently not working, and unable to upload new builds to ITC. If you try to submit a new app version you will get a "timeout error"

TestFlight - This also is currently not working, and unable to download/install any apps. If you try to download a app you will get a "unable to dpownload app" error.


This problem started around 12:30pm (GMT -7) and continues to persist right now.

clear your browser caches etc. I'm having no issues with TestFlight nor iTunesConnect.

Haven't been able to install my TestFlight app since the servers went down. Hope they come back up soon.

Apple uses a wide range of cloud servers, and while this issue may not affect you directy it is impacting other users in otehr regions. We are located in North America, and this is affecting us. Browser cache is also not a issue, as it is specifically apple's external servers that are not routing/responding the connection, and not a internal networking issue.

I have experienced the same problems

if in fact something has gone wrong in Cupertino then the problem is bigger because the system status page should reflect reality

While apple does not have a clearly labaled "Service Status" way to report downtime/problems, this is the form I used to report the issue to apple: https://developer.apple.com/contact/submit.php

I reported this as well. My Xcode uploads are working fine, but the TestFlight downloads are not.

The problem with the system status page is that this is updated manually, once someone at Apple has recognised there's a problem, not when there's actually a problem. They seem to be slow at recognising when something is down given past incidences, probably because it takes time for whoever reads the support queries to get to the mass of issues related to the problem through the normal stuff. System status is nearly better used as a tool to tell that there was a problem earlier in the day.

*UPDATE*

Servers have just begun working again 5mins ago.

TestFlight = Installs are working.

xCode Publish = New submissions are working.

Yes, you are very right there. Usually by the time there is a wide spread issue confiremd it has been corrected or fixed. Thus I also very rarely rely on the status page.

Still having related problems. Can't validate or upload my app. Seeing "The request timed out" in Xcode for both "Validate..." and "Upload to App Store..." actions. Here is the Console entry:


12/10/15 9:27:58.795 AM Xcode[1789]: DeveloperPortal: Completed request 40073556-8D0A-49BE-868C-881E48E76388 (failure): Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7fad6a9eb0b0 {NSUnderlyingError=0x7fad6d35adc0 "The request timed out.", NSErrorFailingURLStringKey=https://developerservices2.apple.com/services/QH65B2/viewDeveloper.action?clientId=XABBG36SBA, NSErrorFailingURLKey=https://developerservices2.apple.com/services/QH65B2/viewDeveloper.action?clientId=XABBG36SBA, NSLocalizedDescription=The request timed out.}


But I can successfully hit servers:


$ curl "https://developerservices2.apple.com"

{"responseId":"8ecb2d53-d4d6-48c2-9374-7b7f63d531e4","resultCode":1100,"resultString":"authentication.failed","userString":"Your session has expired. Please log in.","creationTimestamp":"2015-12-10T14:33:56Z","protocolVersion":null,"requestId":null,"userLocale":"en_US","requestUrl":"https://developerservices2.apple.com/","httpCode":200}


Anyone else still having this problem?

Solution: Just keep trying. Eventually the servers will be able to handle your request. Cheers!

*UPDATE* 9am (GMT-7)

xCode submission servers are un-responsive (The request timed out.) again. Also with jjacob's curl cmd, getting the same 'HTTP/1.1 429 Too Many Requests'.

Additional Information:

While most times in the past it seems apples servers process the package in roughly 20-30mins, I have noticed that Mon/Tue this week the processing time sometimes was up to 5+ hours for it to process a new build submitted. Has anyone else seem increased processing times in ITC for their uploaded builds?

UPDATE

Through out the whole day it seems the servers were un-responsive for the most part. However there were a few instances where I was able to get a app or two submitted. However it really was just a constant try & retry to even get a few throught. Still having this problem even right now.


Testflight servers were fully functional all day long, and loading apps worked perfect. Even the processing of apps seemed to be realiztivly fast (within 30mins).


Detailed: What I noticed is that the server always timed out while fetching developer account details, but as soon as it fetched the account information then the actual submission of the bundle always went through without issue. Since Apple's recent update, I expect the bottle neck/issue may just be the primary server used to fetch the dev account details (assuming its separate than the server that handles the bundle). (Might be pertinent to know I have a many client accounts setup in xCode).

*notice* Apple Servers Down - Upload + TestFlight
 
 
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