Hi,
Why have reviews been removed from my app?
I had a few 5 star reviews on my app called Shout Out and when I looked yesterday they have been removed.
https://itunes.apple.com/app/apple-store/id1046442950?pt=117727164&ct
its hard enough to get views as it is so removing reviews makes it impossible to move up, has anyone else had the same problem?
They must have thought those reviews were suspicions for some reason.
if there was loads I could understand but there was only 2 or 3 reviews.
Seems odd - normally it takes 5 or so before you see any...
Do you know who provided those reviews? Did they have an iCloud Account that was similar to your iCloud Account in some way?
They were reviews from friends that are nothing to do with my account.
Pehaps iTunes picked up that they were 'friends' somehow. Ask them to re-review your app in the same objective way they did before. Perhaps they could include in their review the fact that they are a friend of the developer - wouldn't that be fair?
Thanks everyone for your help, I do think it's unfair if they are removing reviews posted by friends and family.
One of the reviews was from my daughter, she has her own account but may have posted from same IP address.
Us Indy developers need as much help as we can get as we don't have the resources that bigger companies have, it would be nice if the App Store had an Indy section.
Cheers
Doug
Assuming your daughter failed to disclose to the readers of the review the conflict of interest she had, isn't your calling Apple "unfair" sort of like "the pot calling the kettle black". What is more "unfair" are all the paid reviews and friend reviews that fail to disclose their source conflicts, wouldn't you say?
My daughter did the right thing, it's the way I have brought her up to beware of the internet. I will therefore ignore your last answer.
I think that would be fair, wouldn't you say.
