Returned Payments

Question

We have a problem with receiving payments since 01 October 2015. I guess that's because our bank has changed their correspondent bank (we got the notification about that from our bank in August). I tried to change the correspondent bank in my developers account, but unfortunately the system doesn't offer filling in information about bank-correspondent. I have already sent several emails to support, but the problem isn't solved yet. For today we haven't received several payments. I have also contacted our bank, but they answered that they didn't receive any payment for us, so I presume that the problem is with the bank correspondent. What can we do to receive these payments?

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Posted by

Mikhailo

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Answer 1

Outside of working with another bank, I don't what you can do besides contacting Apple and the bank you have now.

Posted by

KMT

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Answer 2

I'm having similar problem. How did you resolve it? Please explain.

Thank you

Posted by

tdsstore

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Answer 3

I have NOT received my March's revenue and the status on "Payments and Financial reports" is still Paid. I also contact Apple but I get no response. Do you have same issue with March's revenue?

Posted by

ShengFu

Have you managed to get this problem resolved? I'm going through the same situation with my first payment which was made on December 2 and it's already January 19, it still says that it was paid but I haven't received any money yet.

—
RafaelBitencourt

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Answer 4

Had the same issue, I was using Wise and they changed US accounts few months ago. Wise notified me 10 days later about it after Apple sent. Now in reports, I see that Apple says payment failed for this month, but I didn't get that amount in the following month. I thought they will add automatically.

Posted by

mirkancal

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Returned Payments

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