Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

I recently applied for an Apple Developer Program company account, but my enrollment request was declined. The message I received only stated that the enrollment request had been declined. However, I did not receive any email or additional information explaining why the enrollment was rejected. My company is a legally registered business, and I completed the enrollment process using our company information. At this point, I'm unsure what part of the application caused the rejection or what I need to do to resolve it. Since receiving the rejection notice, I have contacted Apple Developer Support to ask for clarification, but I have not received a response. Has anyone experienced a similar situation? Were you able to find out the reason for the rejection or successfully reapply? Is there a way to request more detailed feedback from Apple regarding the decision? Any advice would be greatly appreciated.

Hello, my Apple Developer Program had expired 20 days ago, but i cant renew in any way (auto-renew dont work, i dont have "renew button" on web, dont have it in iOS and macOS developer apps, so i cant renew it. Has anyone encountered this problem? How can i solve it and renew my membership?

Trying to enroll in the Apple Developer Program, and when I clicked Enroll, it gave me an empty blank page with a 500 error in the debug console. Failed to load resource: the server responded with a status of 500 (Internal Server Error) I tried the Developer Support and it gave me the same issue with a text ERROR: [object Object] on the screen. I called customer service from my phone to Apple and scheduled a call; however, the solution at the end is "Try refreshing again and again until the Developer Support page works." 😄 Any suggestions on my next step?

Hello apple, its highly unfair that my development processed paused because I decided to migrate my account and I havent received an update concerning it.if I am missing a document or got something wrong's it not better to let me know than keep me waiting for something that takes few hours to few days.please I beg you to approve or reject my migration so I can deploy my app.

Our organization’s Apple Developer Program enrollment has been completely stuck for 45+ days. Callback requests is going unanswered, we have waited for half an hour to an hour several times. We are eager to ship our app. How to get attention and help from someone at Apple Developer Program Enrollment review team.

I've been trying for two weeks not to change my personal developer account to an organizational account, but I get zero replies from apple. I've tried through the developer site, I've tried through email, but I never get any response back. This is now blocking my app publishing, which is potentially hurting revenue... Anybody an idea how I can get a response?

I applied to migrate my apple developer account membership from individual to organisation developer account and I was told that my application will be reviewed in two working days.Now its almost 4 working days and I am yet to get an update.please what could the problem be?

Hello there, I have professional experience on mobile application development for several years. and decided to develop ios apps and was working on them recently. I have bought a macbook last month to start developing these ideas and then applied for apple development program to start testing these application. First application was with my Turkish ID card and then they mailed me to upload one of the listed documents with following languages English, Spanish…. So I have uploaded my passport because it was also in English. And then without requesting any further information they say they can’t verify my identity so they rejected it. And even further, I can’t use my apple account for a new application. I can’t even login to my developer account, it says “Need assitance with accessing your developer account?” when i try to login. What should i do now?

Hello, I am posting here as a last resort after multiple unsuccessful attempts to contact Apple Developer Support through other channels. Timeline of my situation: I enrolled in the Apple Developer Program through the Apple Developer app on iPhone, and the annual membership fee was successfully charged to my credit card. The subscription appears as active under my Apple ID subscriptions. I was then asked by Apple Developer Relations to provide identity verification documents. I submitted my government-issued ID as requested. I received an email from the Apple Developer Relations Team confirming receipt of the documents, stating: "Thank you for providing the documents we requested. We will review them and follow up with you within two business days." That two-business-day window has now been exceeded by more than a week. Total elapsed time since document submission: 10 days. I have since sent three follow-up emails to Apple Developer Support. None of them have received any response. The Apple Developer app shows the message: "Enrollment through the Apple Developer app is not available for this Apple Account", and redirects to the web. On the web, the enrollment page shows "Purchase your membership" and asks me to complete my purchase, as if I had never paid. I have not clicked that button to avoid being charged a second time. reportaproblem.apple.com does not allow me to take any action on this subscription. At this point my payment, my submitted documents, and my enrollment status appear to be disconnected from each other in Apple's systems. The payment is confirmed, the documents were submitted as requested, but the enrollment remains in a pending state with no communication. I have seen several similar cases in this forum during 2026, some of which were resolved when Apple staff intervened directly. I would greatly appreciate if someone from Apple could review my case internally, confirm that the payment is linked to my enrollment, and allow the document review to proceed. If that is not possible, I would need clear guidance on how to obtain a refund of the membership fee that was already charged. I am happy to provide my Apple ID, the date of the charge, or any other information needed via a private channel. Thank you in advance for any help.

I made a payment for the development program on the 5th of May, got the receipt and everything. But I’m still not enrolled.

Hi, I am unable to enroll to the Apple Developer Program. After submitting my basic information a messaged appears stating "Your enrollment in the Apple Developer Program could not be completed at this time." Please help me. Thank you, The World Simpler

Hi everyone, I’m having an issue with my Apple Developer Program enrollment and I’m not sure what is happening or how to proceed. I recently enrolled in the Apple Developer Program, and after submitting everything, the status showed as “In Review” for over a week. However, after that, something strange happened: The enrollment status completely disappeared from the Apple Developer app When I log into the Apple Developer website, I only see the option to “Enroll” again I can no longer find any active enrollment status anywhere I also opened support cases regarding this issue. In both cases, I received confirmation emails that the cases were created and assigned. However, I have not received any follow-up responses via email, even though I can see in the support portal that there was some kind of reply from Apple support. I double-checked my email address and there are no incoming messages from Apple Support. I also checked spam/junk folders. So at the moment I’m stuck in a situation where: My enrollment was in review It disappeared completely I cannot see any status anymore And I’m not receiving support responses via email Has anyone experienced something similar or knows what might be happening here? Any advice would be appreciated. Thanks in advance.

i've been trying to enroll in apple developer program since months and everytime i get this generic error "Your enrollment in the Apple Developer Program could not be completed at this time." without any reason or clarification , i tried from my own macbook pro device and from my iphone device both giving me same error without any luck , thats weird that im trying to register and never had any violation with apple and get this experience

I applied for the Apple Developer Program on January 31, 2026, and as of today (February 5, 2026), my enrollment is still showing as Pending. The payment was completed successfully at the time of application. Since then: I have not received any requests for additional documents or verification. I have contacted Apple Developer Support twice, but have not received any response so far. I understand processing times can vary, but the lack of response from support is concerning. Has anyone else experienced similar delays recently? Is there any recommended escalation path or alternative way to reach the Developer Support team? Any guidance would be greatly appreciated, as this delay is impacting my app release timeline. Thank you.

Hello, I initiated my request to migrate from individual to organization account more than a week back. I submitted all the documents but still there is no update. Can you please help me with this and expedite the process. Also if you can give me visibility on the state where its stuck at that would be great. My enrollment ID is NL4N2SPXQB.

Hello everyone, I've been trying to enroll in the Apple Developer Program for approximately three months now, and I keep running into the same frustrating cycle. Every time I attempt to enroll, my payment of $99.00 gets charged — but then I receive an email saying my enrollment has been withdrawn. When I try to check my order status, I'm redirected to an error page that says "Something went wrong." Most Recent Order Date: May 14, 2026 Amount Charged: $99.00 My Region: Myanmar (Yangon) What I've tried: Multiple enrollment attempts over 3 months Contacting Apple Support via email Checking order status through Apple Store — always returns an error I suspect this may be a regional issue with payment processing or identity verification for Myanmar-based accounts, but I'm not sure. Has anyone else from Southeast Asia or Myanmar experienced this? Were you able to resolve it? Any advice would be greatly appreciated. Thank you.

Hi everyone, Hope all are doing well. So I'm facing the issue with my apple developer account registration. I applied before with the duns number I got from apple and it keeps on saying it's a wrong number. Now when I get the new duns I went there to enroll for the developer account it doesn't let me fill the field "Legal Entity Name" and "D-U-N-S® Number" and the other it let me fill and when I click on continue I get this error "We are unable to process your request. An unknown error occurred." I sent apple an email but still didn't get a response it's been a week so if someone also faced the same issue I will really appreciate a help. Thanks for your time reading this.

Hello, I'm trying to switch my membership from individual to organization and filled out the form. After submitting the form, the page says We’ll review your request and get back to you within one (1) business day. but the issue is they haven't responded in a month. this happened twice so far and i contacted Apple support and they haven't answered yet as well. Today, i re-submitted the form again and it still says the same thing. I don't know what to do. I want to publish an application and the process has stopped because of this. Can someone help me please? Thanks in advance.

Developer in India here trying to enroll in the Apple Developer Program via the Apple Developer app on macOS. I'd like to pay via Gift Card balance since Apple seems to show that option on the Developer app and Apple's own documentation outlines India as an exception to its prohibition of gift cards as payments for enrolment fees. Before I purchase a gift card, want to be sure this works. Has anyone in India successfully completed enrollment using gift card balance? Did it actually go through?

Hello everyone, I’m posting here because I’m waiting for an update regarding my Apple Developer Program enrollment. My enrollment currently shows: “Your enrollment is being processed.” My Enrollment ID is: 35QVL65M9K I submitted my enrollment several days ago and I haven’t received any email updates or requests for additional information yet. I wanted to ask if anyone from Apple Support or a community admin could please check my case status, or let me know if anything else is needed from my side to continue the review. If additional documents or verification are required, I’m happy to provide them. Thank you very much for your help.