Hello, My Apple Developer account has recently been flagged for termination on the grounds of “fraudulent or dishonest activity.” The reason given was misleading metadata, specifically related to references to “Nano Banana”. I want to clarify a few important points: My app legitimately uses Google’s official API via fal.ai, and I pay for this usage. My app was published before Google even introduced “Nano Banana” as an internal label in Gemini, so there was no way for me to anticipate a conflict. “Nano Banana” is not a registered trademark, only a label Google uses internally. I have already removed every single reference to it from my app and metadata. Currently, none of my applications contain misleading content, inaccurate metadata, or third-party trademarks. My account is in full compliance with the Developer Program License Agreement and App Review Guidelines. Despite this, Apple has proceeded with termination. As an independent developer, this feels like a double standard compared to corporate accounts, which are often given the opportunity to fix issues at the app level without losing their entire account. Has anyone else experienced similar situations? What would be the best way to escalate this fairly so that Apple reviews the case based on the current, compliant state of my apps rather than past misunderstandings? Any advice or experiences would be greatly appreciated. Thank you, Yunus Emre

Hello Apple Developer Community, We’ve been attempting to pay the Apple Developer Program enrollment fee for several weeks. Despite trying multiple browsers, credit cards, and devices, the payment consistently fails to process. We also receive an error when trying to add a card to our profile. We've contacted support multiple times and have been assigned case number 102708816548, but the issue remains unresolved. Additionally, we’ve been unable to submit a support request via developer.apple.com/support — the site either fails to load the form or does not allow us to proceed with a phone or email request. This has made it extremely difficult to escalate the issue through official channels. We are a verified business and have followed all instructions provided by support. We’re now seeking help through the forums in hopes of escalating this issue or connecting with someone who has resolved a similar problem. Any guidance or suggestions would be greatly appreciated.

I've been away for a period of time and coming back to development I want to clean up my account resources. It appears as though I have 3 Developer ID Application certificates. I've never released code using any of them, and 2 of them have the exact same expiration date. I assume I created these while under the impression they could be revoked and deleted by myself. But this isn't the case. The fact that I can only use the expiration date to disambiguate between some them, and also that 2 of them can't be disambiguated is problematic if I were to ever notarise code with them. How can I get some of these certificates revoked and deleted?

I am trying to renew my Apple Developer Program enrollment, but my order has been cancelled six times without any explanation. My setup: macOS version: 26 Tahoe Apple Developer account region: Australia Device: US-manufactured MacBook Payment method: Australian credit card What happens: Every time I attempt to renew, the order is placed but then cancelled by Apple, with no reason given. What I’ve tried: Verified payment details Confirmed account region settings Retried multiple times with the same result Question: Has anyone faced a similar issue with Apple Developer Program enrollment renewal? Could the issue be related to region mismatch (account vs. device vs. payment)? What steps should I take to resolve this, or is there a specific Apple support channel that handles these cases?

Hello, my Apple Developer Program had expired 20 days ago, but i cant renew in any way (auto-renew dont work, i dont have "renew button" on web, dont have it in iOS and macOS developer apps, so i cant renew it. Has anyone encountered this problem? How can i solve it and renew my membership?

I am trying to enroll in the Apple Developer Program through the web, but I am encountering an issue. When I click "Enroll," I receive the following message: "Your enrollment in the Apple Developer Program could not be completed at this time."

Hello. I have already completed the renewal payment on Aug. 8 and the payment is currently in good standing. Please review my situation below: My app has been taken down due to membership expiration. I already renewed on Aug. 8, and the payment went through without issues. I cannot renew. Even when accessing with the owner account, the membership button does not appear — only four buttons (Tools and Resources, Profile, Emails, Agreements) are visible. If I press “Enroll today” as the only option, it moves to a screen saying “Your Apple Account is already associated with the Account Holder of a membership.” and I cannot enroll. Thank you.

Can someone tell me how to unenroll from the developer program?

We are a sub-office (chapter) of an organization, but we operate independently under a government gazette notification. We have obtained our own D-U-N-S Number in our chapter’s name. However, when we try to enroll in the Apple Developer Program, Apple is not accepting our D-U-N-S Number. The response we received was that we need to use the account of our head office. The issue is that we are effectively a head office ourselves, operating independently with government recognition, and other platforms have already accepted our D-U-N-S Number without issue. Has anyone faced a similar situation? How can we resolve this with Apple so our chapter can have its own developer account?

I have a major problem with team membership and Xcode. I work in a company, where my apple account was added to the development team with app manager role. I can see that on the apple portal, everything seems fine there. I have been also provided with the provisioning profile for the project and signing certificate of the company. However, when I log into Xcode the team does not show up anywhere. I am able to build the app, but cannot distribute to TestFlight (or anywhere else). When I use manual signing to choose the signing certificate it shows the "unknown team" message next to it. When I check my account in xcode it also only shows my personal team and does not allow to pick any other one (doesn't show any other one). When I click the "+" button on my xcode account to add a certificate an error pops up: "You already have active certificate or a pending request". I do have a pending request to enroll into apple developers program, but everyone says you don't need one if you are added to the team, you can just operate as a team member. Finally, when trying to upload to TestFlight, the following error is displayed: "No team for account ***" I have tried deleting and re-adding all the certificates. I have tried logging in and out of Xcode, I have tried deleting and re-adding my account in Xcode. I have tried reloading everything. My account was deleted and re-added to developers team. Nothing worked. I don't know the source of the issue, nor does my employer. I am new to ios development and this is my first project. Please help!

Dear Suman, Here is Volker, senior Advisor with Developer Support, and I am following up on your case. Thank you for your patience. For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time. You can still take advantage of great content using your Apple Account in Xcode to develop and test apps on your own device. Learn more about Xcode development. If you have any further questions or queries, please feel free to contact us. If you contact us by phone, please reference your case number 102654*******. Developer Support is available Monday to Friday, 8:00 AM through 5:00 PM (GMT+1). Kind regards, Volker Developer Support

I have 14 total devices, from way back. I am currently in a financial bind and can't renew just yet. BUT I am at past my time to reset the device list back to zero. But the screen to do that is behind the paid account. Catch 22 Can we fix it? As it stands I must email tech support, but this is a bug so I posted

Hi I have an developer app tied that is the account owner for our ABM and also for our Apple Developer account. When i go to the developer app and try to purchase additional hours it doesnt let me "Apple account cant be used to make purchases" And i am the account holder for both. The email tied to it is an "username/@/domain.appleid.com". Any help appreciated

Did you got a similar letter ? " This letter serves as notice of termination of the Apple Developer Program License Agreement ...Pursuant to Section 3.2(f) of the ADP Agreement.." Fast forward, we are a corporation that spend over 1M on development for our app at apple store. Out of the blue we got this letter and our app was removed within the same day. No warning email prior, No appeal option afterwards. We were banned for a year. We tried to get at least a reply what we did wrong? So far no explanation. We suspect this is either: A campaign from our competitors, trashing our app with tons of neg/positive reviews. (If so, Why is so easy, for bad actors to manipulate Apple Algorithms and to destroy legit apps and why Apple allows it) ? Either someone else complained about our name or logo. (If so, Apple should ask for document, because we hold trademarks of our logos and names). Section 3.2(f) is very murky without clear language. Up to this day we don't know why our business was destroyed in 1 day ! As consequence of our ban, We are loosing legit advertisers like banks, and brands. We are looking forward for our day in court ! Discovery process will solve the mystery of our ban. The most scariest part of our situation, that might be your situation tomorrow, is the uncertainly in the future, that some bot might flag your app for removal and all your time and investment is gone within a day, without any explanation, and without the possibility to speak to a human. Millions of developers are paying $100 per year. This kind of money should be enough to pay at least, for human customer service, to serve the developers community properly. Did this happen to you too ?

Hello, I’m experiencing an issue in the Apple Developer portal when trying to manage my App ID capabilities. Whenever I try to enable or disable a capability and click Save, the page shows the loading spinner but then nothing is saved. App ID: com.kangarli.lucary Team ID: (my Apple Developer account’s Team ID) Tested on different browsers (Safari, Chrome), cleared cache and cookies The issue affects all capabilities, not just Associated Domains Other sections of the Developer portal work normally Is this a known issue with the Developer portal, or is there any workaround? Thanks in advance.

I have made a payment the the Apple developer program from my credit card, I have contacted my bank and they have confirmed that they payment has gone off and all that is left is for Apple to 'bank the payment' on their side but Apple isn't actioning this. I have emailed support numerous times but all I get is an automatic reply acknowledging the email but nothing else, what do I do now, is there any other email or phone number I can contact them on. I'm not from the US

Hi Forum, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday

Hi Forum members, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday

I have a team I was added to for development XCode refuses to do it's job. It literally only displays 3 teams, and it refuses to acknowledge the fact that it's missing one of the development teams I am on. All I want to do is test this damn app. I have tried the following: Signing out and back in Clearing the cache at ~/Library/Caches/com.dt.XCode or whatever Clearing the cache at ~/Library/Support/XCode or whatever I really can't be bothered to remember, seeing as how they didn't matter I have tried searching high and low, manually installing certificates, I nuked my keychain after logging out and then restarted, logged back in, STILL NOTHING. I genuinely don't know what to do, and it's so frustrating because this is like, an issue I should have in 2005, not in 2025. Syncing a team from an account should not be something I have to search high and low for, find no answers, and then end up here, posting, when it's literally a GET/POST request. If I am doing something wrong, lord knows what it is. I can sign my other apps no problem.

Hello everyone, I'm a developer who has been facing a significant issue with my Apple Developer account and the app submission process. I hope to get some guidance or assistance from the community or Apple support. Timeline of Events Four months ago: I prepared an app and submitted it to TestFlight for review. Initial rejection: The app was rejected due to technical issues such as screenshots, app description, and insufficient permission explanations for features like location, camera, and microphone. Resubmission after fixes: I carefully addressed all the issues mentioned by the Apple review team and resubmitted the app. Second rejection: This time, the app was rejected citing general policy violations related to copyright issues. The rejection was vague, and I couldn’t understand the exact problem. Further attempts: To resolve the issue, I removed all video, photo, and media content from the app and resubmitted it. However, it was still rejected for the same reason. I went through this process about 7-8 times, each time getting rejected without clarity on the root cause. Account deletion notice: Eventually, I received an email stating that my account was set to be deleted in 30 days. This was alarming because I had been diligently trying to comply with Apple’s policies for months. Deleting the app: To prevent any harm to my account, I decided to delete the app from my account within the 30-day period, effectively abandoning the project. Account still deleted: Despite deleting the app, my account was still deleted after 30 days. Discovery of similar app name: Later, I noticed that there was another app on the App Store with a name very similar to mine. For example, my app was named "ABcdefgh," and the existing app was "AB.cdefgh," with the only difference being the "." I believe this name similarity might have been the cause of the copyright issue, but it was too late as my account had already been deleted. Contact with Apple Turkey: I reached out to Apple Turkey, and they were very attentive, spending about 40 minutes trying to help me. However, they ultimately informed me that they couldn’t intervene and that the issue could only be resolved through Apple America. Attempts to contact Apple America: I tried filling out forms multiple times to contact Apple, but since I had deleted the app, I couldn’t see the responses from the team. Impact of the Issue This situation has been very distressing as I’ve lost my developer account and the ability to publish apps. My users are constantly inquiring about the iOS versions of my apps, and I’m unable to provide them due to this issue. Request for Assistance I’m seeking advice on how to resolve this issue. Specifically: Has anyone else experienced a similar issue with app name similarity leading to account deletion? Are there any specific steps I can take to appeal the account deletion? Is there a direct way to contact Apple America for developer account issues? Any guidance would be greatly appreciated. Thank you for taking the time to read my post. I appreciate any help or suggestions you can provide. Best regards.