Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

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Entitlements Issue: Fonts Provided by Application Still Showing as Missing in Xcode
Hi everyone, I’ve been struggling with an issue related to the com.apple.developer.fonts-provided-by-application entitlement in Xcode. Despite configuring everything correctly, I’m still encountering an error stating that the fonts provided by application are missing. Here’s a breakdown of what I’ve done so far: Entitlements File: My entitlements file includes the com.apple.developer.fonts-provided-by-application key set as an array with 28 font items listed (e.g., Lato-Bold.ttf, Montserrat-SemiBold.ttf, etc.). All font names match the actual filenames, including extensions, and are spelled correctly. Info.plist: I’ve listed all the fonts under the UIAppFonts key, and they match the entries in the entitlements file. Font Files in Xcode: All font files are present in my project and included in Build Phases > Copy Bundle Resources. Provisioning Profile: The Fonts capability is enabled in my App Identifier in the Apple Developer Program, and I’ve regenerated my provisioning profile to ensure it reflects this entitlement. What’s Working: Other entitlements in the entitlements file (like keychain access and sandboxing) are functioning correctly, so the entitlements file is linked properly to my app target. The provisioning profile shows everything else is in sync. What’s Not Working: Xcode consistently shows the error "missing fonts provided by application", even though I’ve verified the fonts, file paths, and plist entries multiple times. Questions: Could this issue be related to the placement of the fonts folder within my project structure? Do I need to remove unused fonts or adjust file extensions (like .ttf vs .otf)? Is there another step I might be missing in Xcode or the Apple Developer Program? Any guidance would be greatly appreciated. This has been a challenging problem to resolve, and I’d love to hear from anyone who has encountered something similar.
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Urgent help!! Apple developer account still not approved
I have been waiting almost 2 months for my Apple developer account to be approved. I am unable to reach Apple even though I have submitted a ticket and made phone calls and requested to escalate. I have an event at the end of next week so I need the account approved so that I can upload the app. Can someone help? I am really desperate. Im based in Saudi Arabia And have provided all the requested documents from Apple.
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Legal Entity is different from domain name
Hello everyone We are going to enroll apple developer program as organization, we have duns. But in Duns information Legal Entity name is different from our work email due to our company has product called plastherm and LLC name is different. Is this ok, or will make some problems while enrolling? Legal Entity: METIN IRODA, MAS ULIYATI CHEKLANGAN JAMIYATI domain(website and work email): plastherm.uz
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Developer Account Enrollment Delayed Over a Month After Re-Submission – No Updates
Hi everyone, I’m experiencing a frustrating delay with my Apple Developer Program enrollment and I’m hoping someone here can help or escalate the issue. I had previously completed the enrollment process and was approved, but after opening the Apple Developer app on my iPad, the entire progress reset for some reason. I was forced to start the process again from scratch, including submitting all required documents. Last time, my documents were verified and approved within 7 days. However, this time, it’s been over a month since I submitted my documents and there's been no progress. I contacted Apple Developer Support, but they responded saying it would take an “undetermined amount of time,” without providing any explanation, timeline, or guidance. That’s extremely concerning, especially since I’ve already gone through this once before. This delay is affecting my ability to move forward with game releases and business plans. I’m more than willing to provide any additional documentation if needed, but I’m currently stuck with no idea what’s going on. Can someone from the Apple team please: Check the status of my enrollment using Enrollment ID: 772673548 Let me know if there are any issues that require action from my side Or help escalate this for review? Any help or guidance would be greatly appreciated. Thank you, Shamsad M
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store-credentials for notarizing failed – Apple ID locked
Thanks in advance for any hint to solve the following account problem: I tried to store credentials for notarizing. Presumably with the wrong combination of entries (similar to signing) – using the name of my university instead of my Apple Account. xcrun notarytool store-credentials "notarytool-password" --apple-id "Berliner Hochschule fuer Technik" --team-id "8YAW3HL2QP" --password "my Apple-Account-pw" .. retried assuming a syntax error (like missing "). Got the error message: This process stores your credentials securely in the Keychain. You reference these credentials later using a profile name. Validating your credentials... `Error: HTTP status code: 401. Your Apple ID has been locked. Visit iForgot to reset your account (https://iforgot.apple.com), then generate a new app-specific password. Ensure that all authentication arguments are correct.` Happy to see: Signing is not affected and I still an can log in to my account on developer.apple.com. So notarizing “only” seems to be affected. But how to reset the account to resolve the issue? The iforgot.apple.com link does not help - I provided my iPhone-number but did not receive further messages – neither on the iPhone nor on my “developer” macbook. Many thanks in advance All the best Florian
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Developer Program Membership Stuck in Pending Status—Assistance Required
Hello Apple Developer Support Team, I recently purchased an Apple Developer Program membership, but my account remains in “Pending” status and has not advanced to Active. Below are my details: Program: Apple Developer Program (Individual) Could you please: Confirm that my payment was received successfully. Identify any missing information or steps required on my side. Advise on the expected timeline for activation. Thank you for your help in resolving this issue. I appreciate your prompt assistance. Best regards,
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Unable to Enable “Media Services (MusicKit, ShazamKit)” When Creating a Key
I am trying to integrate Apple Music API using MusicKit and need to generate a Developer Token. However, when I try to create a new key from the Certificates, Identifiers & Profiles section, the “Media Services (MusicKit, ShazamKit, Apple Music Feed)” option is grayed out. We are getting the error 'there are no identifiers available that can be associated with the key.' Although we did checkmark 'musickit' in app services. I have already: Enrolled in the paid Apple Developer Program Created a valid App ID under Identifiers Logged in as the Account Holder Tried multiple browsers and devices Despite this, the option remains disabled. Could you please enable this or let me know what further steps I need to take? Thank you!
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I paid for the Apple Developer Program enrollment, but it still hasn't been confirmed. I've been waiting for almost two weeks..
My name is Batsaikhan Uugantsetseg, and I recently paid $99 for Apple Developer Program enrollment. However, I have not yet been approved. After submitting my application, I uploaded my Mongolian citizen ID for verification. Later, I received an email from Apple Developer Support (Asia) informing me that the ID was not accepted because it is not written in English. They suggested that I submit my driver's license instead. Following that advice, I uploaded my driver license, and I received a confirmation from Apple Support that the document was received. However, I still haven’t received any further updates, and my enrollment is pending. This delay is becoming critical. Initial Case ID: 102566848930
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I successfully completed the payment for the Apple Developer Program enrollment, but my account still hasn't been activated. It's been nearly two weeks, and I'm still waiting for confirmation. Could you please look into this?
My name is Batsaikhan Uugantsetseg, and I recently paid $99 for Apple Developer Program enrollment. However, I have not yet been approved. After submitting my application, I uploaded my Mongolian citizen ID for verification. Later, I received an email from Apple Developer Support (Asia) informing me that the ID was not accepted because it is not written in English. They suggested that I submit my driver's license instead. Following that advice, I uploaded my driver license, and I received a confirmation from Apple Support that the document was received. However, I still haven’t received any further updates, and my enrollment is pending. This delay is becoming critical.
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The adventure to become a developer
I think from January 2025 I'm trying to become a developer for apple. The process was an adventure. First time I used the website to become a registered developer. All good until i wasn't able to make any inputs in a disabled required field that was required but empty. I said ok, I'll try to use their support to guide me. After couple of mails I've understood that those answers were like: "sorry for inconvenience but try again maybe you didn't do something as expected". I've restarted the process many times and did tried, nothing worked. So... go back to email with support (note, there is no quick reply, sometimes it takes near a week or so to respond: and the response is "try again, sorry to hear that, let us know if we can help you") After a month or so i got an email that told me to use the application to enroll. So I decided to use it. So I've canceled my active enroll and moved to the device. My iPad Pro didn't worked, so I moved to MacBook Pro and tried from there with the Developer App. Didn't work.... Go back to email support. After a while they told me that is an issue with my card and they can't get my money from it, (is the same that I'm using on their store to buy app and it works without any issue). After another months spent on emails (copule because of their response timing, maximum 2 reply each week) and after I said I'll do my best to find someone from their management to let them know the nightmare that I'm forced to live with the support team, they said let me call you. They called me and their tool for remote view desktop didn't worked so it was like, do this, do that, I did, I did, I tried...ok let's try one more time and don't touch anything after. I did what they said and they told me that I'll be contacted soon. 2-3 days I waited for the call and...nothing... I did sent reply email support to understand the status of enrollment. I got this: " Thanks for your message. I will be happy to provide a status update. Your orders have not been successful. I am trying once again today. Since it is Friday, it will take a little longer to process. I will check on it again on Monday, when we are back in the office. Kind regards, " And today is Tuesday and nothing... I did asked also if you can't take my money just let me know the error that you receive so I'll be able to contact card issuer and ask to verify if that is an issue with it. I did asked and they told me they don't see any issue. Now I'm stuck,,,, Do I need to contact Tim just to open a developer account? I think he's busy with more important stuff. @support
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Convert from individual to organization membership
Hi all, I initiated the request to Apple to convert from individual to organization membership. I’ve been waiting for more than 2 weeks since last email from Apple. Is there any way to escalate it? I am not receiving any further email updates after asking for an update twice. It would be really good at least to know how many days to expect the outcome if Apple could have simply replied so. Any help would be appreciated. Thanks.
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Unable to continue purchasing Apple developer program
Hello, I changed my device during the registration and purchase process of the Apple developer program, which has caused me to be unable to continue purchasing now. My software has been developed and cannot be sold now. I have contacted customer service, but they are unable to resolve this issue I am looking for a solution and hope someone can help me. Thank you very much.
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Join WWDC in Apple Park
Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.
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Issue with Apple Developer Subscription Payment
I’m having a problem with my Apple Developer subscription payment: 1️⃣ My card was successfully charged €99 – I have a confirmation email from the payment system 2️⃣ But my Apple Developer account shows "Order Canceled" – the cart displays this status Additionally, when I log into my account, it prompts me to register again as if the payment didn’t go through. Questions: How can I restore access to Apple Developer? What should I do about the payment—will it be refunded automatically, or do I need to contact support? Could this be a system error, and should I try paying again? Thanks in advance for your help!
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Python App Notarization Issues for mac
I have been trying to notarize my application for about a month via this command - xcrun notarytool submit "Backlsh.zip" --apple-id "" --password "" --team-id "" but it throws error - { "logFormatVersion": 1, "jobId": "c8173ee6-edd2-4c51-a86b-8f3b8dea0a84", "status": "Rejected", "statusSummary": "Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.", "statusCode": 7000, "archiveFilename": "Backlsh.zip", "uploadDate": "2025-03-06T05:33:56.287Z", "sha256": "b45e579f0c47070b55d74ac49e49c81d32f2315bd290ca5592f71f314018c44d", "ticketContents": null, "issues": null } I have raised ticket to apple support but i havent received any help yet ! I have tried to submit 5 times. Kindly help !
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Beta Channel Setting Prevents Ventura Security Updates on Older Macs
I discovered an issue where older Intel Macs (like my 2017 MacBook) enrolled in the macOS Sequoia Public Beta do not receive Ventura security updates, even though Sequoia is not compatible with the hardware. My system said “macOS is up to date” while stuck on Ventura 13.7.1, but after switching to the Ventura Public Beta channel, it immediately showed a new update available. This seems like a serious flaw—Apple should warn users or fall back to compatible OS versions when an enrolled beta is unsupported. Has anyone else experienced this? Could be a widespread issue for Intel Mac users still relying on Ventura.
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unable to enroll in Apple Developer Program
I'm trying to enroll in the Apple Developer Program, but I’m getting an error: "There may be an issue with your account that needs to be resolved before you can continue. Please contact support." How can I complete my enrollment? When I try to contact support via Email, it necessary to select an organization. However, I have already joined two different organizations, but they are not mine. Without selecting an organization, I can't proceed. Does anyone know a solution for this? Thank you!
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