Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hi everyone, Is anyone else currently experiencing delays with Apple Developer Program enrollment? I purchased my membership on September 24, and 6 days later my payment has already been processed, but my account still shows “Pending” and asks me to purchase the membership. Apple states processing may take up to 48 hours. I also contacted Apple Developer Support but haven't received a response yet. Support Case ID: 102976710126 Has anyone experienced this recently? How long did it take for your membership to become active? Thanks!

Hi everyone, I’m trying to enroll in the Apple Developer Program as an Individual, but I cannot even start the enrollment process. When I go to developer.apple.com/account and click “Enroll today”, I immediately get: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. The error appears immediately after clicking “Enroll today”, before I reach the enrollment form, payment, or identity verification. What I’ve already checked Apple Account is a regular personal account Two-factor authentication is enabled Legal first and last name are correct Date of birth is correct Trusted phone number is verified Country/Region: Serbia Valid Serbian residential address Serbian payment method and billing address Successfully registered as a free Apple Developer The most interesting part is that I reproduced the exact same problem with two different Apple Accounts. The first account is my existing Apple Account. I then created a completely new Apple Account, configured it with the same Serbian personal and billing information, registered it as a free Apple Developer, and tried to enroll — the exact same error appears immediately. Developer app I also checked the Apple Developer app. The Enroll Now button is disabled and the app says: “Enrollment through the Apple Developer app is not available for this Apple Account. Visit developer.apple.com/programs/enroll/.” So currently: Web: Enroll today → immediate error Developer app: Enrollment unavailable for this Apple Account I have also contacted Apple Developer Support, but I haven’t received a response. Has anyone in Serbia recently been able to enroll in the Apple Developer Program as an Individual? Has anyone encountered this exact combination of: immediate error after clicking “Enroll today” on the web; Developer app enrollment unavailable; the same issue reproduced with multiple Apple Accounts? I’m trying to determine whether this is an account eligibility issue, a Serbia-specific issue, or a current backend/enrollment problem. Any information from someone who recently enrolled from Serbia would be especially helpful. Thank you!

My Individual Developer account (Team ID: SU8NVE3Z6C) has been suspended due to an automated compliance check regarding digital assets, citing Sections 14.8(a) and 2.8 of the DPLA. I have a clean 13-year track record on the App Store. On September 23, immediately after receiving the automated notice, I submitted all requested documentary evidence directly to provider_review. I provided my official residence documents and description of my apps. They do not involve custody, exchange, trading, or transmission of digital assets, nor do they violate any applicable laws. It has now been over a week since I submitted the full documentation. My entire portfolio of apps remains removed from the App Store. This prolonged downtime is causing severe ongoing financial loss and severely disrupting the experience for my active subscribers. Could an Apple Community Specialist or a senior support engineer please help escalate this review? I have provided everything asked of me and urgently need my account access restored. Thank you in advance for your assistance.

Dear Apple Developer Support and Community, I am writing to bring attention to an unresolved enrollment issue that has persisted for over two months without any meaningful progress or communication from Apple. The Issue: My organization's Apple Developer Program enrollment has been stuck in "processing" status since July 27, 2026. Despite multiple contact attempts—including emails and a phone call on September 17, 2026—there has been no resolution or even proper explanation for the delay. Timeline: July 27, 2026: Organization enrolled and fee paid July 27, 2026: Documents uploaded after identity verification request September 17, 2026: Called Apple Developer Support (no concrete action taken) Today: Posting here as last resort Enrollment Details: Case ID: 20000152256511 Country: India Status: Processing (stuck for 64 days) Documents: All uploaded, no requests for additional info Key Questions I Need Answered: Why is there no communication from Apple regarding processing status? Have my documents been received and verified? What is the reason for this extended delay of over two months? When can I expect my account to be activated? Is there a senior support specialist who can look into this? Business Impact: This delay is critically impacting our organization's ability to: Launch applications on the App Store Meet business commitments Proceed with our product roadmap Request for Apple Staff: Please review case ID 20000152256511 and provide: Current status of my enrollment List of received and missing documents (if any) Specific date when account will be activated Direct contact person for escalation I appreciate the community's support and Apple's attention to this urgent matter. You can contact me through my Apple Developer account or via Apple Support channels. Thank you, Dinesh

Case 102942784381. Organization enrollment, US, blocked since early July 2026. Posting here because email support has run out of things it is able to tell me. Summary: my enrollment is held in Operations Review. I have been given two different and mutually exclusive causes, no timeline, and no escalation path. The alternative route Apple Developer Support recommended fails at the first step, before enrollment is even reached. Timeline ~Jul 8 — enrollment blocked. Jul 19 — Advisor: "We have resolved the issue for you. Please try submitting your enrollment again." It was not resolved. Aug 6, Aug 20 — case escalated to Operations twice more. No timeframe given either time. Aug 24 — Advisor: the system "continues to flag your trusted device or trusted phone number as being linked to another existing Apple Developer Program account." Sep 1 — narrowed to the trusted device. ID verification reset a third time. Same block. Sep 3 — a phone advisor told me, without qualification, that one of my devices had previously been registered to a developer account. The same day, my advisor wrote that the devices on my free Personal Team are not the cause. Sep 3 — web enrollment also fails: "Your enrollment could not be completed at this time." Sep 9 — Advisor: "There is no target date or estimated timeframe... Because this is already with the highest level of review, there is no further escalation path above them." Sep 15 — Advisor: "the ongoing review is tied to your specific Apple Account and identity verification, not the device or platform used." This contradicts Sep 3. Sep 15 — recommended alternative: have a partner enroll the company using their own separate Apple Account, then invite me as Admin. Sep 29 — my business partner attempted exactly that and could not create an Apple Account at all. Details below. Sep 30 — day 84. No change. What I have provided LLC documentation, driver's license, D-U-N-S number, serial numbers for both of my devices, and a full audit of both machines. I corrected an error in my own records the moment I found it. I have tried the Apple Developer app and the web. I have sat through three resets of the identity verification, each producing the identical block. The contradiction Sep 3, by phone: a device of mine was previously registered to another developer account. Sep 15, in writing: the review concerns the identity verification on my Apple Account, "not the device or platform used." Both cannot be true. I have asked which one to plan around and have not been given an answer. Support has also stated they cannot confirm hardware registration status or disclose the factors of the review, so no one I can reach is able to see the flag they are describing. The recommended workaround fails On Sep 29 my business partner — a separate person, listed on the LLC and the D-U-N-S record — attempted to create her own Apple Account on her own Windows PC, with her own legal name, email and phone number. Apple emailed her a code; she entered it. Apple texted her a code; she entered it. Result: "Your account cannot be created at this time." Same failure through developer.apple.com and through the standard Apple Account sign-up. Note this is not the duplicate-identifier message, which reads "an Apple Account already exists that uses it." My internet is Starlink, so we retried on a Verizon hotspot, on a different carrier entirely. Same result. So Apple verified both of her identifiers and then declined to create the account. What I am asking Can someone with visibility look at case 102942784381 and say which identifier is actually flagged — the device or the account? The two answers I have been given are incompatible. Is there any resolution path when Operations Review is described as the highest level with nothing above it, and it returns no determination? Is the account-creation failure on my partner's separate account related, or coincidental? I am not asking to bypass anything. I have supplied everything requested and I am trying to pay the $99 membership and ship a finished application. I would take a definitive "no" over another indefinite hold. Happy to provide serial numbers, DSID, screenshots or anything else privately.

Hi everyone, I’m looking for advice regarding an Apple Developer Program membership issue. I originally had an Individual membership, which I recently converted to an Organization membership for my business. However, my business is a French micro-entreprise / entreprise individuelle (sole proprietorship). I subsequently discovered that Apple’s documentation states that an individual or sole proprietor/single-person business should enroll as an Individual. The Organization membership is also causing problems with the tax forms because my business is not a separate legal entity from myself. Apple Developer Support confirmed that Organization → Individual conversion is not supported. My app is currently only in TestFlight. It has never been released on the App Store and has no IAP or subscriptions submitted for review. I’m therefore considering creating a new Apple Account and enrolling again in the Apple Developer Program as an Individual, then recreating the app under that account. Has anyone been in this situation? In particular: Can the same person enroll in a new Individual Developer Program membership using a different Apple Account while still being the Account Holder of an existing Organization membership? Are there any identity-verification issues when doing this? Is creating a new Individual membership the recommended solution when an Organization membership cannot be converted back? I already have an open case with Apple Developer Support but haven’t received clarification yet. Thanks for any advice or experience with a similar situation.

Hi, I’m trying to enroll in the Apple Developer Program, but for some reason I’m unable to complete the payment. Initially, my enrollment status remained pending, nothing happened fo weeks so I tried again, but now I’m getting an error saying that the payment could not be processed. My payment method is valid and works without issues on other platforms. Could you please check if there is any issue with my Apple Developer account or if you need any additional information from me to complete the enrollment? Thank you.

Posting this partly to ask for help and partly because I can't believe it's real. The 8 week wait I started an organization enrollment through the web. Document verification took 8 weeks — business registry, translated records, signed authorization letter from our Managing Director, my photo ID, a selfie holding the ID, VAT certificate. Eventually: approved. Contract signed. All that was left was paying the $99. The payment that never happened My Kosovo business card wouldn't go through. Tried my US card — the order was accepted and showed as pending, but no money was ever actually taken. No charge, no decline, nothing on the statement. Waited the 2 business days Apple's confirmation email promised. Then another 4 days. Nothing. No notification, no error, no status. Support's fix: delete the approval I contacted Developer Support — and anything else I could find. An advisor told me to enroll through the Apple Developer app instead, because alternate payment options are only available there. I downloaded it, signed in, and it wouldn't let me enroll. So support reset my approved organization enrollment — the one that took 8 weeks — so that I could "now enroll through the app." I emailed back immediately to confirm they understood my enrollment had already been approved, and to ask whether re-enrolling would mean waiting another 8 weeks. No reply. Point zero I tried the app anyway. It asks for a government ID or passport. Open camera, take the photo, it loads, then fails: Document is not available for this region. Same for the passport. Same for the ID. So here's where I am: My approved enrollment is gone The app can't verify me — my country's documents aren't supported The web billing form doesn't work for my country's address I can't request phone support — the callback form doesn't accept Kosovo (+383) numbers No reply to my emails Kosovo is a supported App Store territory. But apparently developers here can't actually enroll. Our app is already live on Google Play in 177 countries. We just want to pay Apple $99 and ship on iOS. Has anyone from a smaller/unsupported market dealt with this? Specifically: is there any way to get a human at Developer Support to reinstate an enrollment they cancelled, or to pay by invoice/bank transfer? Or is registering a US entity the only real answer here?

Hi, I am still unable to complete my Apple Developer Program enrollment. My Apple Developer Support case number is 102973696378. Developer Support previously informed me that the issue appeared to be caused by a mismatch between the trusted phone numbers on my Apple Account and my enrollment region. At that time, my account had both a Pakistan (+92) number and a UK (+44) number. Following Apple Support’s instructions, I removed the UK (+44) number several days ago. My Apple Account now only has my Pakistan (+92) trusted phone number, and I am enrolling using Pakistan as my country/region with my Pakistani identification details. However, I am still receiving the same error: “Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.” Since the phone number mismatch has already been corrected, I believe the previous enrollment attempt or old region information may still be associated with my account. Could Apple Developer Support please manually reset or clear my Apple Developer Program enrollment so I can submit a fresh enrollment? Case ID: 102973696378 I would appreciate any help in getting the enrollment reset. Thank you.

Hi everyone, This is my first time enrolling in the Apple Developer Program as an individual, so I’d appreciate some guidance. On Saturday, September 26, I went through the membership purchase process and reached the order acknowledgement page. My account still shows “Pending” and “Purchase your membership.” As of September 28, the $99 transaction was still marked as pending in the cardholder’s bank. I’ve contacted Apple Developer Support and am waiting for a reply. I live in Russia and cannot make this payment with any of my own Russian-issued bank cards. With my friend’s permission, I used their card. I understand that Apple may need additional verification, and I’m happy to provide it privately to Support. Has anyone experienced something similar? Should I continue waiting for the order to be processed, or is there another step I should take? I’d like to avoid placing a duplicate order. Thank you for your help.

Hey everyone, I’m posting here out of pure frustration because there is literally no way left to contact Apple Developer Support. I am completely stuck. I paid the $99 fee via in-app purchase back on May 11th. Right after, I was prompted to verify my identity, and I immediately uploaded the requested documents. Since then, it has been a complete nightmare. If I check my Apple ID "Subscriptions" on my iPhone, the developer subscription actually shows up as ACTIVE and states it will renew next May. This means that 4 whole months have already passed and are actively being counted against my 1-year membership time. But when I log into developer.apple.com, the dashboard still asks me to "Complete your purchase" and pay again. I am not clicking that button because I refuse to be double-charged for the same thing. No refund was ever issued to me, and I haven't been able to use the account for a single day despite a third of my subscription year burning away. Here is what I have tried with zero success: Sent emails with my official Apple receipt showing the deduction. No reply. Received automated "Complete your payment" emails. I replied directly to them with my proof of payment. Ignored. Tried calling the official support phone number during my local business hours. The number is completely unreachable. I have no active account, no refund, and no way to talk to a human. Has anyone found a way to escalate this kind of issue? Any help from an Apple representative here would be highly appreciated. Enrollment ID: 59C6KKFZNM

Hi everyone, I’m trying to find out how long it typically takes for Senior Advisors or the Operations Team to resolve a broken membership sync, as we have been stuck with a production outage for over two days. Our annual membership was paid for and successfully processed back on August 24th. Everything seemed fine, and we had no warnings or emails from Apple indicating any issues. This past weekend, our users suddenly started reporting that they weren't receiving critical push notifications. When I logged into the developer dashboard to investigate, I was shocked to see a prompt telling us we needed to enroll. However, when I tried clicking through to re-enroll, the portal blocked me, stating I was already an account holder on a membership. I called phone support immediately. The first agent simply told me our team profile was "not active" and told me to wait for an email. After hearing nothing, I called back the next day. The second agent told me they were seeing a "chargeback" flag on their end and told me to check with my bank. I verified everything with our financial institution right away—the payment cleared perfectly over a month ago on August 24th, and there is absolutely no dispute or chargeback on our side. The case has now been escalated to the Operations Team, but it has been over two days of total silence. Our push notification services are completely down, causing a massive headache for our live app users. Has anyone else experienced this exact loop where the system says you aren't active but won't let you re-enroll? If you managed to get a Senior Advisor to fix this false chargeback flag, how long did it take, and is there any way to get them to temporarily restore push services while they fix their billing database? Thanks for any advice. Case ID 102978658957.

My individual enrollment in the Apple Developer Program is being denied, and nobody can tell me why. Both the website and the Apple Developer app refuse the enrollment. I contacted Developer Support and got the same template twice: "For one or more reasons, your enrollment couldn't be completed. We can't continue with your enrollment at this time." No reason. No hint of what to fix. When I asked for specifics, the support agents themselves seemed not to know what the problem is. I genuinely don't understand what is wrong. I'm an individual developer with finished projects waiting for release. I need this account to work, and I need a real answer, not a template. I'm ready to verify my identity with any document Apple needs - passport, ID, proof of address, anything. Could someone from Apple Developer Support with access to the actual account status please look at case 102915311314 and tell me either what to fix, or that the block is permanent so I can stop wasting time?

I am a developer from Pakistan, and I have been facing an issue with my Apple Developer Program enrollment for the past few days. I submitted my enrollment, and after some time it was approved. I then received the option to complete the payment. However, I have been unable to complete the payment. I have tried my Payoneer card as well as cards from several local banks in Pakistan, but I receive the same error every time: “Payment Authorization failed on card ****. Please verify your information and try again, or try another payment method.” Unfortunately, none of the other available payment methods are working either. I would appreciate it if anyone help me,

My Apple Developer Program enrollment as an Individual has been declined. I have already contacted Apple Developer Support and also spoke with support by phone. I was informed only that the enrollment was declined, but no reason was provided and I was not given any way to correct the issue or retry the enrollment. I am not asking Apple to bypass any eligibility or identity-verification requirements. I am requesting: A manual review of my Apple Developer Program eligibility. Confirmation whether my Apple Account has an enrollment or identity-verification restriction. If possible, removal/reset of the declined enrollment state so that I can complete identity verification again. An alternative identity-verification method if the previous verification could not be completed successfully. Guidance on any documentation Apple requires from me. I am fully prepared to provide my Saudi government-issued identification, passport, proof of address, payment information, or any other required documentation through an official secure Apple channel. Support Case ID: 20000132221925 Country/Region: Saudi Arabia I would appreciate it if Apple Developer Support could review or escalate this case to the appropriate Enrollment team.

My enrollmet is pending, apple asked to me call them. But I don't know the number and I can't find it in the web page.

Title: Unable to enroll in the Apple Developer Program through the app or website Hi, I’m trying to enroll in the Apple Developer Program with my Apple Account, but I’m blocked on both the app and the website. I signed in to the Apple Developer app and completed the account profile questions. In the Account tab, “Enroll Now” is greyed out. Below it, I see: “Enrollment through the Apple Developer app is not available for this Apple Account. Visit https://developer.apple.com/programs/enroll/.” When I open the enrollment page in Safari and try to continue, I get: “We are unable to process your request. An unknown error occurred.” My Apple Account is set to Canada. Could that be related, or is there something else I need to check on my account? Has anyone encountered these two errors together and found a way to resolve them?

I had logged into my mac with my Apple ID. Then, I downloaded the Apple Developer App and signed in with my other Apple ID and I purchased an Apple Developer Program membership from the Developer app yesterday. The payment was completed successfully, and I have received the receipt and confirmation in my first Apple ID which I had logged into my Macbook. When I check account.apple.com, the Apple Developer subscription shows as active. However, when I sign in to developer.apple.com with the both of my accounts, it still shows “Enroll today” instead of showing my Developer Program membership. I also do not have access to Membership Details, Team ID, Certificates, Identifiers & Profiles, or the other Developer Program resources. I have contacted the support but they are so lazy to reply. Also they do not seem to be understanding the problem. Could someone help me?

Our company domain datario.sk is rejected by Apple as an invalid email address. This happens in multiple Apple systems: at account.apple.com when adding an address, and in the Developer Program enrollment work email step. The rejection appears in the form immediately, before any email is sent. No request ever reaches my mail server — my hosting provider checked the logs and found no connection attempt from Apple's servers at all. MX and SPF records are valid and all other senders (Google, Stripe, Dun & Bradstreet) deliver normally. The address datario [at] datario.sk is the sign-in address of this Apple Account and previously worked without any issue, so something changed on Apple's side. Developer Support has investigated this since mid-August (case 20000137748005, engineering ticket INC103315840). I provided identity and company documents and screen recordings requested by engineering. The conclusion was that no issue was found on Apple's side, and I was directed to AppleCare, where the only contact option available in my region is a phone call. Our Android app has been live on Google Play for weeks; the iOS version cannot be released because enrollment is blocked. Is there anyone who can check whether datario.sk is on a suppression or block list in Apple's systems?

Hi, I started my enrollment in the Apple Developer Program in August 2026, but the process has been stuck under review since then (Enrollment ID = NUD4NCB2LZ) When I check my enrollment status, I’m still asked to wait for the review to be completed, but I haven’t received any updates or requests for additional information. A couple of weeks ago, I also contacted Apple Developer Support by email to ask about the status of my enrollment, but unfortunately I haven’t received a response yet. It has now been more than a month since I started the enrollment process, and I’m not sure if there is anything else I need to do on my side. Has anyone experienced a similar delay recently? Is there another way to contact Apple Developer Support or request a review of the enrollment? Any advice would be appreciated. Thanks!