Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hello, I enrolled in the Apple Developer Program as an individual and paid on October 14, 2026. The payment went through (I received the order acknowledgement and the invoice), but five days later my account still shows "Pending". The enrollment page keeps showing "Complete your purchase" / "Continue to payment". I haven't clicked it to avoid being charged twice. What I've done: Opened case 102999689805 (Program Enrollment) on October 16. Only the automatic reply so far. Followed up today and opened case 103001618948 (Program Purchase and Renewal). Tried to request a phone call, but the form returns "You are not allowed to perform this operation", probably because the membership isn't active yet. Possibly relevant: my Apple Account region is Brazil and the card I paid with is from Argentina. Could someone from Apple Developer Program Support take a look at these cases, or tell me if any verification is needed on my side? I'm ready to provide whatever is required. Thank you!

Hi everyone, I am writing this here in hopes of getting some guidance or having a moderator look into my case, as I have been stuck in the enrollment process for over two weeks now. I successfully completed the payment for my Apple Developer Program subscription two weeks ago, and the funds have been deducted from my account. However, my developer account status is still pending, and I am unable to access my account or start setting up my apps. I have tried contacting Apple Developer Support multiple times through the contact page over the past 14 days, but I have not received any response or callback. Account Type: Personal Case ID: 102992140887 Is anyone else experiencing these extreme delays for new enrollments right now? If any Apple staff or moderator sees this, could you please help escalate this issue? Thank you for your time and help.

We submitted the organization enrollment for BEAST 24HS S.R.L. (Argentina, D-U-N-S 965977313) on October 9, 2026. Eleven days later it still shows "Your enrollment is being processed," and we have not received any request for documents or a verification call. We contacted Developer Support by email on October 19, and phone support shows as temporarily unavailable due to high call volumes. We are ready to provide any documents needed (company registration certificate, Account Holder ID). Could someone from Developer Program Support take a look?

Hi team, I completed the purchase of the developer program and received receipt on 10/17/2026 11:04 pm the developer site shows my status as pending and "Your purchase may take up to 48 hours to process." however, at this moment it is already over 48 hours. meanwhile, I created two support tickets with above issue, case id as 103001878228 yet I have heard no response at all. can someone please help take a look?

Hello, I am an individual developer from Kazakhstan and I cannot complete the Digital Services Act trader form in App Store Connect. My app submission is blocked because of this. The problem Email verification in the DSA form worked fine. Phone verification does not: my Kazakhstan mobile number (+7) never receives the code. I tried "Resend text" and "Call me" several times since September 22. No SMS and no call ever arrived. The number is entered correctly — the form displays it in the right format. Manual verification App Store Connect Help says that if a phone number can't receive two-factor authentication codes, manual verification can be requested. However, this option does not appear anywhere in the form — the dialog only offers "Resend text" and "Call me". I am ready to provide any document proving the number belongs to me. Support replies are not delivered I opened two cases: • 102971839367 (September 22) • 102978683054 (September 28) Both cases show "Email with Apple Developer Support" in the case history (September 24 and September 30), but none of these emails reached my account email address. I checked all folders including spam. The case page does not let me open the replies, and phone support shows as unavailable. I have no way to read Apple's responses. Request Could someone from Apple please: 1. Look into these two cases and let me know what the replies said, and 2. Enable manual verification for my phone number, or tell me how to request it? If possible, please reply here in the thread, since email from Developer Support is not reaching me. Thank you.

We've withdrawn your enrollment because the legal entity name you provided contains an Apple trademark. For a list of Apple trademarks.How to enroll in our name ?? any other way to enroll in our company name. we dont want use individual name or different company for this?? Please suggest how to resolve this.

Hello, I'm trying to enroll in the Apple Developer Program as an individual through the Apple Developer app, but my enrollment is blocked. Developer Support (Case ID: 102990307842) told me that my identity has already been verified with a different Apple Account, and that I need to use that account to enroll. However, I cannot identify which Apple Account it is. What I have already tried: Checked every email address I may have used on iforgot.apple.com. All of them returned "This Apple Account is not valid or not supported." Looked up my phone number on iforgot.apple.com. It only shows my current Apple Account, the one I'm posting from. Searched my email history for any enrollment or membership emails tied to another account. Nothing was found. Contacted Developer Support by phone and email. I was told they cannot provide further support unless I find the other account. I may have started an enrollment with another Apple Account in the past, but I no longer have any record of it. My questions: Is there a way to verify my identity by a method other than the Apple Developer app, such as uploading identity documents? The Identity Verification help page says to contact support for other verification methods. Could the identity verification linked to the other account be reset, so that I can verify again with my current Apple Account? If neither is possible, could you at least tell me whether the linked Apple Account is still active or has been deleted? I'm ready to provide my government-issued ID or any other documentation needed. If anyone has resolved a similar situation, I'd appreciate hearing how. Thank you.

Hello, I'm an individual developer from Türkiye. My individual enrollment was rejected at ID verification ("ID Verification Rejected") and retrying is now disabled. The Apple Developer app says "Enrollment through the app is not available for this Apple Account", and web enrollment returns "Your enrollment could not be completed." A likely cause is a name transliteration mismatch: my surname is "Mollaoğlu" (with ğ), while the machine-readable line of my passport shows "MOLLAOGLU". I can provide my passport or national ID card for manual verification. I contacted Developer Support on Oct 13 and followed up on Oct 16 and Oct 18 (Case ID 102995173622), but haven't received a response yet. Our Android version is already in Google Play closed testing and we'd like to start iOS testing. Could someone please review my account and let me know how to proceed? Thank you!

Hello, I am trying to enroll in the Apple Developer Program as an Individual from India, using the Apple Developer app (iPhone and Mac). After entering my address, the Account tab shows: "This address is not valid. To continue enrolling, contact us." The enrollment is now blocked on every device, and I cannot correct the address or pay the fee. Support case: 102998452120 (opened 16 Oct 2026, follow-up sent 19 Oct) Phone support on the contact page shows "currently unavailable" I have only received the automatic "we received your request" email so far Our app launches this week, so this is urgent. Could someone from Apple Developer Program Support please look at my case and unblock the enrollment so I can correct the address and complete payment? Thank you, Rakesh Kumar

Hello, I have been trying to enroll in the Apple Developer Program as an individual for almost a month, but I am unable to complete identity verification because my citizenship and country of residence are different. I am a Russian citizen, so my passport is Russian. However, I have legally lived in Azerbaijan for several years, Azerbaijan is my actual country of residence, and my Apple Account region is also Azerbaijan. In the Apple Developer app, the only identity document option available to me is “Passport Book.” There is no option to submit my Azerbaijani residence permit. When I submitted my valid Russian international passport, verification failed because the document was not accepted for my Apple Account region. This creates a situation where: my Apple Account region correctly reflects where I live; my passport correctly reflects my citizenship; I have a valid Azerbaijani residence permit; but the automated verification process does not allow me to submit the residence permit. I have already contacted Apple Developer Support and provided both my valid Russian international passport and valid Azerbaijan residence permit through Apple's secure upload system. My original support case is 102967615402. I was eventually told that my information had been forwarded to an “appropriate internal Team” for further review. More than a week passed after that message without any further update, and the case then disappeared from the “Current Issue” section of the Developer Support website. Because I could no longer determine whether the case was still active, I opened a second support case: 102995117656. I am not requesting an exception to Apple's rules. I simply need to understand: How is a foreign citizen who legally resides in Azerbaijan supposed to complete Apple Developer identity verification when their passport was issued by their country of citizenship? Has anyone experienced a similar situation where citizenship and Apple Account country/region are different? I would also appreciate it if Apple Developer Support could confirm whether my original escalated case is still being reviewed. Thank you.

I paid for the Apple Developer Program on October 16 and received the invoice on October 18. On October 17 Apple asked me to verify my ID. I sent the documents the same day and got a reply confirming they had arrived. More than two days later my membership still isn’t active, and the account page hasn’t changed. I’ve opened a case with Developer Support (case 103001474992) and also talked to regular apple support through chat yesterday where they first bounced be over to the developer team(?) and then they bounced me over to the technical team who I had a call with today, but they said the developer program can only be handled by developer.apple.com and provided no help. I have an app ready for iOS and can’t go any further until the membership is active. I need to demo my app live at an award ceremony tomorrow night and need people to be able to install it. This is the biggest day for my app so far and I'm worried I won't be able to use it. Please help. It's really time sensitive.

Hello, I am enrolling as an individual. My Apple Account region is Kyrgyzstan, my billing address, payment card and phone number are Kyrgyz. My only government ID is a Russian passport. The Apple Developer app rejects it with “Invalid Submission: ID isn’t accepted for your region”. A second attempt says the enrollment can’t be completed, and the website shows an unknown error. The Identity Verification help page says that an alternative verification method is available by contacting support. My case 102987994990 is open since October 12, but I still don’t have an answer to one question: Can my identity be verified manually with my Russian passport, for example through a secure upload link, for a Kyrgyzstan-region account? If not, which document is required? I see similar unresolved threads: 839579 (Georgia region, Russian passport) and 851390 (Azerbaijan region, Russian passport). A clear answer would help many developers in the same situation. Thank you.

Hi everyone, I’ve been trying to enroll in the Apple Developer Program for over a week, but I’m unable to complete the purchase. Here’s what’s happening: I submit my enrollment through the Apple Developer website and enter my payment details. The order is successfully created, and I receive a confirmation email. The order stays in Pending status, but Apple never attempts to charge my card. If I try to submit another order immediately, I receive a Duplicate Order error. After approximately 24 hours, the system allows me to create a new order again, suggesting that the previous order is no longer blocking enrollment. The same cycle repeats. No payment, no status update, and no explanation. I’ve tried this multiple times with exactly the same result. The alternative enrollment method is also unavailable. In the Apple Developer app on both my iPhone and Mac, the Enroll button is disabled. My Apple Account region is Ukraine, but I’m currently living in Poland. I don’t know whether this is related. I’ve already contacted Apple Developer Support through the available support channels, but haven’t received a response. There is also no option to request a phone call. Has anyone experienced this issue and managed to resolve it? Is there a way to reset the enrollment process, fix the pending orders, or enable enrollment through the Apple Developer app? I’m trying to publish my first application, and this issue has completely blocked my progress for over a week. Any help would be greatly appreciated.

Hello, I’m enrolling in the Apple Developer Program as an organization for my US company. Organization verification is complete, but I can’t finish enrollment because the membership fee payment always fails with: “Your payment authorization failed on card •••8191. Please verify your information and try again, or try another payment method.” What I have checked: The card is a Wise Business card issued to my LLC. It is fully active with enough balance. I contacted Wise support. They confirmed that no payment request for the Developer Program enrollment ever reached them, and nothing was declined on their side. The only request they saw from Apple was a $0 authorization, and that came from adding the card to my Apple Account, not from the enrollment. So the decline seems to happen inside Apple’s system before the request is sent to the card issuer. The same card adds to my Apple Account without any problem. It only fails at the Developer Program enrollment payment. This Wise account is my company’s only business bank account, so I cannot use a card from another bank. I opened a support case (Case ID: 102994457596) and emailed Apple Developer Support on October 13 and October 15, 2026, but the payment issue is still not resolved. My app is ready and fully blocked by this, so the enrollment is very important for my business. Could someone from the Apple Developer Program team please: Check whether there is a payment or risk hold on my enrollment, and remove it, or Process the membership payment manually, or suggest another payment method that works for my situation (for example, an invoice). I’m happy to provide any documents needed. Thank you very much for your help. Best regards, Md Maruf Hasan

Hello, I’m extremely frustrated and disappointed with my Apple Developer Program enrollment experience, and I haven’t even been able to get started yet. I started the process on October 10 and made the payment. Despite that, my account continued to display “Purchase your membership.” Because the page still appeared to require payment, I mistakenly paid a second time. The second payment was accidental. Today is October 17. The same message is still there, my account still shows “Pending,” and my membership is still not active. The page says processing may take up to 48 hours, yet an entire week has passed without a clear explanation. I have contacted Apple Developer Support and received no response. Being left with an unclear account status after two payment attempts, with no explanation and no reply to my messages, is deeply disappointing. I expected much better communication from Apple. I am trying to develop an app. Instead, I’m spending my time chasing an enrollment issue without even knowing what is wrong or what I’m supposed to do next. I need clear answers: Were my payments received, and was I charged twice? Why does my account still ask me to purchase a membership and show “Pending”? Is anything missing from my enrollment or verification? When will this be resolved and my membership activated? If both payments were charged, how will the accidental duplicate payment be refunded? Most importantly, why has the support experience been so poor? Why have my emails gone unanswered? Is this the level of support I should expect as a paying developer? Please do not simply redirect me to the same support channel without addressing the fact that my messages there have gone unanswered. I need someone to investigate this and provide a concrete next step and a realistic timeline. I can provide enrollment, payment, and support case details privately through an official Apple support channel. I will not post those details publicly. I would appreciate a response from an Apple staff member who can help move this forward.

Hi everyone, It's been over a month since I applied for the Apple Developer Program so I could publish my app on the App Store, and I still haven't received any updates regarding my enrollment. During this time, I've contacted Apple Developer Support twice via email, but unfortunately, I haven't received a response to either message. As an independent developer running my own business, this delay is preventing me from moving forward with my app's iOS launch, and I'm honestly not sure what else I can do at this point. Has anyone else experienced such a long delay with their enrollment? Is there another way to contact Apple or escalate this issue? Any advice would be greatly appreciated. Thanks in advance!

Hi everyone, I’m trying to enroll my LLC in the Apple Developer Program as an organization so I can publish iOS apps, but I’ve run into problems with both account creation and enrollment. First, I tried creating a separate Apple Account using my business email to keep my business activities separate from my personal account. However, I received an error saying the account couldn’t be created, I believe this is due to only having and using one primary phone number (as a small/mostly digital business I don't have a need to purchase a business line). I then tried moving forward using my existing personal Apple Account to enroll my business, but my identity verification was rejected, leaving me unable to complete enrollment. I contacted Apple Support by email explaining both issues and asking how to proceed. I haven’t been able to access a phone-support option for this issue, and I still haven’t received an email response, so I’m unsure whether I should wait, follow up, or use another support channel. For anyone who has gone through something similar, how long did it typically take Apple Developer Support to respond? Have you experienced either an unexplained account-creation failure or an identity-verification rejection during organization enrollment? What ultimately resolved it, and how long did the process take? My goal is simply to get my business enrolled correctly and, ideally, use a dedicated business Apple Account rather than my personal one. I’d appreciate hearing about others’ experiences and the best way to get this resolved.

Our organization team (OMNIX TECH LTD, Team ID 8PKGR2HTA7, enrolled 6 June 2026) has never been able to notarize. Every notarytool submission since 9 June 2026 is rejected with statusCode 7000 "Team is not yet configured for notarization", including a 33 KB test zip containing only /bin/ls (latest: baacf441-da6e-4cbf-8b90-04a9e7bc179c, 16 Oct 2026, minutes after accepting the October 2026 Program License Agreement). Signing with our Developer ID Application certificate works; the notary service never evaluates the upload. An earlier case (102913653946, 30 June 2026) got no resolution. A new case 102998191235 was filed today under Development and Technical / Other Development or Technical Questions. Could someone confirm the team has been enabled for the notary service, or tell us what is missing on our side?

Hello, I enrolled in the Apple Developer Program as an individual on October 8, 2026, through the Apple Developer website. My enrollment still shows as under review at developer.apple.com/account. (screenshot attached) What I've done so far: Opened support case 102993800975 on October 12, 2026 and replied to it three times by email. No response yet. Tried to request a phone call through developer.apple.com/contact during Asia Pacific support hours, but only the email option is offered for my region (Pakistan). Checked my email, including spam, for any request for more documents or identity verification. Found nothing. Could someone from Apple please look at my case and let me know whether anything is needed from me, such as an ID document or a payment detail? I'm happy to provide whatever is required. Thank you.

My developer account enrollment was submitted, and I submitted ALL the paperwork I have. Including a copy of my DL and my passport, my Tax ID, DUNS info, LLC filings, etc.... And I keep getting another request to verify my employment, despite submitting the paperwork that lists me as CEO. Email responses do no good, no real person reaches out. I have 10 apps ready for Mac App store deployment, that are already submitted and on hold in the Windows store so I can launch simultaneously.... We are going on three weeks now. Hoping someone from the right team will see this???