Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hello, I enrolled in the Apple Developer Program and placed the $99 order. Shortly after, I received the email saying: “Thank you for your order. Your order request will be processed within 2 business days.” However, it has now been over two weeks and my membership has still not been activated. I also contacted Apple Developer Support about a week ago through the contact form, but unfortunately I have not received any reply so far. When I visit developer.apple.com, I still see the page prompting me to complete or place the order, even though I already placed it and received the confirmation email. Could someone from Apple please check the status of my enrollment or advise what I should do next? Thank you.

Hello. I have just joined the Apple Developer Program. I have a mobile game that is almost complete that I'd like to add to The App Store. So, how do I know if my Apple Developer Program Account is actually active? I thought they I had to upload ID, but they never asked me for that. It seems like I'm active and approved, but I'm not sure. Thanks.

My Apple Developer Program Enrollment has been under review for over 6 weeks, and it is inside of the United States. Initially, I was informed that the Apple team would review the application and get back to us in 2 business days. However, I have not received any updates or resolutions since that initial communication. I have reached out to Apple Developer Support many times, and they told me that they cannot provide any updates and advised me to "simply wait." This delay is causing significant disruptions to our development timeline and impacting our business operations. Any idea of what I can do? I would greatly appreciate any insights from the community on how to address this situation effectively. Thank you so much!

Hello Apple Developer Support Team, I recently completed my Apple Developer Program enrollment through the website, and both the identity verification and payment steps were successfully completed. However, when I log in to my account, the website still displays the message “Complete Your Purchase,” and my enrollment status remains listed as Pending. It appears as though the system is prompting me to start the enrollment process again. Could you please review my account and confirm the current status of my enrollment? Thank you for your time and assistance. Kind regards,

Hello, I enrolled in the Apple Developer Program and placed the $99 order. Shortly after, I received the email saying: “Thank you for your order. Your order request will be processed within 2 business days.” However, it has now been over two weeks and my membership has still not been activated. I also contacted Apple Developer Support about a week ago through the contact form, but unfortunately I have not received any reply so far. When I visit developer.apple.com, I still see the page prompting me to complete or place the order, even though I already placed it and received the confirmation email. Could someone from Apple please check the status of my enrollment or advise what I should do next? Thank you.

Hey everyone I submitted my enrollment for the App Store Small Business Program on February 18th and I'm still waiting for a decision no response yet even after following up. I know Apple doesn't publish an official timeline, so I wanted to ask the community: How long did it take for your enrollment to be approved (or rejected)? A few things that would help: How many days/weeks did you wait? Did you get any follow-up emails asking for more info, or was it just a straight approval? Is there anything you did that helped speed things up? Would really appreciate hearing your experiences it's a bit nerve-wracking waiting without any status update! Thanks in advance!

I have a new startup in Delaware of US. I created a new apple account with my company email and i applied for the developer membership as a company. My Enrollment Id is 5XVYK3UJL8 . I applied in early february and after it was stuck for 5 days, i contacted customer care. I was told that I did not have a company website and the link had a placeholder page so they withdrew my application. Then I created a company website and submitted another application. This was around 8th of February and we are still stuck in review. I have contacted apple customer care about 8 times and everytime they ask me to upload information about myself such as my employee badge ID, or employment letter, etc - since im the sole director of my new startup, I do not have any of these but I gave them my company incorporation documents which has my name, and my passport (Im not a US citizen). Now when Im contacting customer care, im not even getting a response. My whole team is frustrated and in the dark. And I do not know what to do. A lot of riding on our team being able to run beta tests using testflight but we have no help from apple. Can someone guide me here?

I currently have my own individual App Store Connect and Apple Developer distributor account registered with the email address m*******@*mail.com. For one of my clients, we also created a separate individual App Store Connect and Apple Developer account. I added my account as an Admin to the client’s account. On the App Store Connect side, I can perform all operations without any issues, such as managing the app, handling TestFlight, and submitting new versions. However, when I access the Apple Developer portal, I cannot see or manage the accounts I am responsible for. For example, I cannot view information such as the Team ID, certificates, provisioning profiles, or other developer settings. To work around this issue, I created a new Apple Developer membership using a different email address. However, when I logged in with that account, I was still unable to view the Team ID or other developer-related settings. My question is: Has the system always worked this way, where App Store Connect and Apple Developer access are managed separately? Or could this be an unnoticed authorization or configuration issue? I would appreciate your clarification on this matter.

Hello everyone, I’m posting here to see if someone from the Apple team or the community could help or provide guidance regarding my Apple Developer Program enrollment. My name is Bruno, and I represent 2B Digital LLC. I submitted my enrollment on February 15, under Application ID: 946JTL58KD, with the intention of developing and distributing iOS applications. Since then, my application has remained under review, and unfortunately I have not received any response so far. I also opened a support ticket but have not received any reply there either. At this point, I would really appreciate any update regarding the status of my enrollment or guidance on what steps I should take next. Thank you in advance for any help.

I’m creating a new post because the situation has gone far beyond reasonable. My Apple Developer Program enrollment has been stuck in “Pending” status for almost a month. During this time, I have sent around 10 emails to Apple Developer Program Support. Result: ZERO REPLISES. NO EXPLANATIONS NO UPDATES. NO HELP. If you are experiencing the same issue — or have faced it before — please leave a comment or upvote this thread so it gets visibility. At this point, this seems to be the only way to get Apple’s attention. Apple, this situation needs to be addressed.

hello everyone, help me to cancel renewal of my own developer account since my app never gets to be reviewed and i have no money left. how to stop it? i've been trying everything couldnt find the cancel subscription button.

Hello, I’m posting here to ask for guidance and to see if anyone has experienced a similar situation. More than 30 days ago, I submitted an appeal to the App Review Board after receiving a Pending Termination Notice for my Apple Developer Program account. However, I have not received any response or update since submitting the appeal. In the notice, Apple mentioned that my account was associated with “dishonest or fraudulent activity” related to app submissions. I want to clarify that I did not intentionally attempt to bypass the App Review process. The only change I made around that time was editing some app metadata (subtitle keywords) while trying to optimize my Apple Search Ads campaign. Looking back, I now understand that some of those keywords may have been interpreted as referencing content that Apple considers inappropriate for the App Store. After realizing this might have caused an issue, I immediately: Canceled the latest app submission that contained those metadata changes Explained the situation clearly in my appeal to the App Review Board Confirmed that I would avoid using similar metadata in the future Despite providing this explanation in my appeal, I have not received any reply or update for over a month, so I’m unsure about the current status of the appeal. If anyone here has gone through a similar process, could you share: How long it took to receive a response from the App Review Board? Whether it’s normal for appeals to take this long? Also, if any Apple staff happens to see this post, I would sincerely appreciate any guidance on whether my appeal is still under review or if there is anything further I should provide. Thank you very much for your time and help.

Dear Apple, Due to the fact that you have not responded to my numerous emails, have not given me access to my Apple developer subscription, have not contacted me in any way, and have charged me twice, I am initiating a refund procedure through my bank. Please respond urgently so that I understand what you plan to do next. Will I have access to the subscription I paid for? Or will I receive a refund? I won't even mention the fact that my deadlines have already passed because of you. $200 down the drain, and I'm a student, so that's a lot of money for me.

I signed up for the Developer Account Program, but I keep getting a message that my registration is under review. Obviously, I haven't paid yet because I couldn't find a link to pay the $99 when I signed up. I've sent two emails for support, but I haven't received a response. Has anyone else had the same problem? Thanks.

I want to publish an app, but my developer account is under Bashir Sons Group. When I visit developer.apple.com/account and go to Enroll, it shows my personal name instead of the company name, and I get this error: 'Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.'

Hey everyone, I applied for the App Store Small Business Program on February 18th and I still haven't heard anything back, that's almost 20 days now. Is this normal? How long did it take for those of you who got approved? I'm starting to wonder if my application even went through correctly. Would really appreciate hearing your experiences — especially if you applied recently. Did anyone else wait this long? Thanks

Dear Apple Developer Support Team, I am writing to request assistance regarding an issue I am experiencing while attempting to enroll in the Apple Developer Program. Below are the details of the problem: The enrollment process fails before reaching the payment page. The message displayed is: “Your enrollment could not be completed.” The error appears prior to any payment attempt. Two-factor authentication is enabled on the Apple ID. Email address and phone number are verified. The Apple ID being used for enrollment is different from our existing Enterprise account. We have attempted enrollment using: A U.S. address A Indian phone number A clean browser session (logged out of other Apple accounts) The existing Apple Enterprise account under our organization is active and functioning without issues. This new enrollment attempt is for a separate Developer Program account using a different email address. We have tried multiple browsers and networks, but the issue persists and prevents us from proceeding to payment. Could you please check whether: The Apple ID is restricted or flagged in your system? There are any verification issues preventing enrollment? Any additional steps are required from our side to complete registration? Kindly let us know how we can resolve this and proceed with successful enrollment. Thank you for your assistance.

Hello, My Apple Developer account is currently stuck in an Individual to Organization migration state. The organization verification was declined earlier, but the migration flag is still active on my account. Because of this, my membership benefits are temporarily disabled and I cannot submit new app builds for review. I already contacted Apple Developer Program Support and opened a case. Case ID: 102826815891 However, I have not received a response yet and my account is still locked in the migration state. Has anyone experienced this issue before or know how it can be resolved? Thank you.

Hello everyone, I am reaching out to the community and hopefully Apple representatives because I am currently facing a significant delay that has completely halted my first app launch. Here is the timeline of my submission process: February 1st: Initial submission of my first app. February 3rd: Received a rejection with minor requests for improvement. February 8th: I completed all requested changes and resubmitted the app. Status since then: The app has been stuck in "Waiting for Review" for exactly one month. Actions Taken: I submitted an Expedited Review request. I contacted Apple Developer Support twice via written tickets. I had a phone call with the Apple Developer Support team. During the phone call, I was advised not to withdraw and resubmit the app, as this would move me to the end of the queue. They mentioned they would escalate the issue to the review team. However, despite these efforts and the escalation, there has been absolutely no progress or change in status. This delay has put me a full month behind my launch schedule. I have spoken with several other iOS developers who mentioned their apps are typically reviewed within 1–5 days. This discrepancy is very discouraging. I am not looking for a shortcut; I simply want my app to be reviewed. My app is straightforward and does not contain any complex or controversial features that should justify such a long wait. This situation is unfortunately killing my motivation and excitement for development. Specific Questions: Is there anyone else experiencing a similar "limbo" for this long? Can any Apple representative provide clarity on how long this queue actually is or why a simple update is stuck for 30 days? Is there any other way to get a status update beyond the standard "just wait" response? Case ID: 102829479153 I would deeply appreciate any insights from the community or assistance from the Apple team. Thank you for your time.

A friend of mine said he applied for enrollment for an Organization. But during the process he did not type the code received for verifying the email. On the next day trying for enrollment there was a message of max tries. Plus he received an email with the title "developer agreement signed" How can he verify the agreement started or what can he do? He wants to know if it was succesful and he must wait or...