Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

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Membership Purchase Issue
Dear Team, We are stuck in membership enrollment process at the purchase stage. We enter the payment details, get the message that our purchase will be completed in 48 hours, but after some time, it reverts back to the same stage of purchase your membership without any error or information. This has happened for 3-4 times till now. Kindly let us know how to resolve this issue and move forward with the enrollment process. Thanks.
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Automatic process in assembling app and send to Apple Store
Hello! We would like to know the steps required to build an application and submit it to the Apple Store using an automated process on a server. Here are our conditions: We have a server running macOS Sonoma 14.6.1 on Amazon EC2. Xcode 16.1 (Build version 16B40) is installed. We use only console commands, as the GUI is not available. We use Cordova to add the iOS platform to the application. A private key, certificate, and provisioning profile have already been created and are located on the server. Could you please clarify: What commands are needed to configure the Keychain to use the certificate and provisioning profile? How can we build the application using xcodebuild? What are the steps to sign and submit the application to the App Store with minimal human interaction? Thank you in advance for your assistance!
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Enrollment in review
Hello, My Enrollment is pending since last 2 weeks, i have received an email for verification and after submitting the form, it gave verification unsuccessful and will contact back in 2 business days.. it's been 2 weeks but still not response. This process doesn't have any status badge of where it got stuck and why it is taking time. We are much waiting to be enrolled in to lauch our Apps on Apps Store. Thanks & Regards, Bharath Naik, India.
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Issue in Contacting support apple developer
It's months that I try to enroll to the developer program... They write me that they need more documents but they don't say which ones! If I write back they don't answer. If I try to contact support: The call me back option doesn't accept any number mobile or landline and the error message refers to wrong email instead of number: "This email address isn't valid. To update your email address, visit appleid.apple.com." The email form has the right email address but if I clic send it kind of stuck there, I don't receive replys nor confirmation of delivery. How can I contact support?
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Unable to access details page for vehicle crash entitlement (SafetyKit)
Hi, I am part of a team working to incorporate vehicle crash detection using SafetyKit. However, I am unable to know more details about this entitlement since the details page (https://developer.apple.com/contact/request/vehicular-crash-events/) is showing an unauthorised message as shown in the image below. All the latest licenses have been reviewed and agreed to. Please let me know what can be done to access this link and know the details of this entitlement.
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Enroll Now button disabled on Developer App
On the Developer app, I'd like to enroll into the Apple developer program. Unfortunately the button is disabled with the text underneath of "Please contact Apple developer support at..." I have tried multiple times get into contact with support for assistance, but have not heard back from anyone. Does anyone know what causes the enroll now button to be disabled, and where I can go to get unblocked there?
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Issues with Apple Developer Account and Revoked Certificates
Hello, I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it redirects me to the enrollment page as if I had never enrolled. Key details of the issue: Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed. REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification. No email notifications: I have not received any communication from Apple regarding issues with my account or certificates. Attempts to Resolve: Cleared cookies and cache. Tried logging in on multiple devices and browsers. Signed out of all devices and logged back in. Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue? Thank you in advance for your help!
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How to Create Organization Account
Hey Community! I am seeking your help. I have tried Apple Support but to no avail. I know they are busy with a lot of requests, understandable. I previously had my personal developer account (which I used to use for building apps). But then I started my own consultancy/business. Now I want to create apps for my organization. From what I understood from their guidelines: 1/ Create a new individual account with your organization. 2/ Somehow link it to an organization account using DUNS number, etc. I am still stuck at point 1 because it doesn't verify my personal ID (could this be because it is linked to my old personal account). Can someone walk me through the process of creating an organization account?
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Developer account stuck in limbo (Case ID: 102451753655)
Hi everyone, I’m seeking advice or guidance regarding a frustrating issue with my Apple Developer Account that’s been unresolved since October this year. Here’s the situation: My account was fully functional from October 2023 until October 13, 2024. During that time, my enrollment as a US LLC was accepted, I paid the membership fee with auto-renew enabled, and everything was in order. On October 13, 2024, I encountered a problem where my account is now stuck in what seems like a “limbo.” When I log in to developer.apple.com, I see an option to “Enroll today,” but clicking it shows the error: “Sorry, you can’t enroll at this time. Your Apple ID is already associated with the Account Holder of a membership.” I’ve contacted Apple Support multiple times over the past month and a half. Each time, I’ve been told my case (ID: 102451753655) has been escalated to an internal review team, but I’ve received no updates, timelines, or resolutions. This issue is severely impacting my business, as my app is ready for release but cannot be published. I’m looking for advice: • Has anyone experienced something similar? • Are there alternative ways to escalate this issue beyond the usual support channels? At this point, I’m considering taking this issue to public platforms like Twitter/X and LinkedIn to get Apple’s attention. If the problem persists, I’ll likely need to involve legal representation. Any help or suggestions would be greatly appreciated. Thank you,
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Not understading how to get link for a private app
I have make an app for company's employee and released the application in app store in private by providing organisation ID and the application is showing ready for distribution in my developer account. But after this I can't understand how to get the application or the link to have the application for use. And also I already contact to the apple team via mail but from them there is no response. How to procced further?
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Urgent Assistance Needed for App Transfer from Expired Account
Hello, I’m an indie developer of Phone Dice, an app that has been on the App Store for over seven years. Unfortunately, due to an issue with the developer account renewal, Phone Dice was removed from the App Store 24 days ago, and I have been struggling to restore it since. The renewal issue occurred because of a company name change. We successfully updated the company details and re-enrolled with a new developer account (ID: RZY4WCV78Z), and I have successfully paid the membership fee. However, since the old developer account has expired, I am unable to initiate the transfer of Phone Dice to the new account myself. I have contacted Apple Developer Support via email several times, with no response since Thursday. The prolonged downtime has severely impacted our user base, as the game has been unavailable for 24+ days, causing a significant drop in our daily users. Details: Old Account: Bundle ID: com.siliconmalta.phonedicegame Team ID: R6GTLL7EZ6 New Account: Team ID: 8BJDW5CDG7 Case Number: 102456797002 I would be incredibly grateful for any help, advice, or escalation on this matter. The situation has become quite urgent due to the ongoing loss of our player base. Thank you in advance for any assistance or insights.
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Unable to enrol since Apple can't verify my identity
I was an android developer earlier, I published my app 2 years ago and I am earning well. I spent 3 months of my life on learning iOS app development using flutter. Bought a new 16 inch MacBook was all super excited but today Apple said that I can't publish my app because they can't verify my identity. I told them I can provide all my legal IDs but they refused. Is there anyone here who can help please.
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