Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hello, I am trying to enroll in the Apple Developer Program as an Individual developer from India. My enrollment status shows: OM (Pending) When I try to complete the membership purchase, I receive the following errors: "Your Purchase Could Not Be Completed" "Unable to Purchase. This item is currently not available in your country/region." Details: Country/Region: India The payment is not being charged, and the enrollment remains in Pending status. Has anyone experienced this issue recently, and what steps were required to resolve it? Thank you.

I was asked to migrate my individual Developer Account to Organization account as a condition to approve one of my apps because of the data the app was collecting. Before I started the migration I was told it will take 3-4 days and a maximum of a week. Its been a month and every time I call they just tell me they will escalate to a supervisor and they cannot also tell how much longer it will take. I provided all my documents on day 1 and I already have a published app. Now I cannot even update my app that is live and neither can I get approval to the app that has been in review. If they had told me they cannot migrate on time, I would have created a business account instead of taking this approach. Apple wouldn't give me even a timeline. This has not been the experience I was hoping for. Has anyone else had similar experience.

Hi everyone and @Apple Developer Support, I'm hoping someone from Apple can help escalate this, as first-level support has not been able to resolve it for over 10 days. I renewed my Apple Developer Program membership (Organization) and paid in full by card on 10 June 2026. The payment was completed and I have the official Apple invoices. However, my membership was never properly activated. The clearest sign something is wrong: my account now shows a Renewal date of January 11, 2026 — a date that is already in the past — even though I paid on 10 June 2026. My previous membership had expired on January 10, 2025. It looks like my payment was applied to the old, already-lapsed period instead of starting a new term. Since I paid on 10 June 2026, my membership should be active from 10 June 2026 to 10 June 2027. On a phone call on 15 June 2026, Apple confirmed the payment was received but had not been correctly linked to my account, and that they could not fix it on the call. My emails (cases 102912847689 and 102917255312) have gone unanswered beyond automated replies. What I have verified: Two-factor authentication is enabled The payment was made for and invoiced to my Developer account / company I have not made any duplicate payments (and I will not pay twice) Details: Program: Apple Developer Program (Organization) Team ID: UQK3368F79 Web Order: W1785567985 / Apple order AEY1626756 Invoice: BB84180706 (09.06.2026) Region: Hungary Could someone from the Apple team please review and manually link web order W1785567985 to my account and activate the membership for the correct term (10 June 2026 – 10 June 2027)? If you're experiencing the same issue, please Boost this post and share your case below — support seems to be more active here in the forums. Thank you!

Hello, I'm an individual developera. My enrollment has been stuck in "Pending" for over one week and I'd be grateful for help. Timeline Enrolled in first in 05.06. After several emails with no reply and no ivoice I withdrawn my enrollement. Enrolled in the Apple Developer Program (individual) on 15.06 again Payment was charged successfully and I received the official invoice from Apple on 17.06. Since then the account has stayed in "Pending." The symptom My account still shows "Purchase your membership / Complete your purchase." When I open the Apple Developer app it says "Enrollment through the Apple Developer app is not available for this Apple Account" and sends me to the website, which then asks me to pay again. I have deliberately not paid a second time, to avoid creating duplicate charges. This looks like a backend synchronization issue: the payment is recorded on Apple's side and the invoice was issued, but it was never linked to my enrollment. I have already opened a support case and followed up several times, but have not received a substantive response. Erollment ID: 55R7MCH5YH

Hi everyone, I’m looking for advice or shared experiences regarding the Apple Developer Program membership conversion process from an Individual membership to an Organization membership. I submitted my request more than two months ago, but the process still does not appear to have started. Current support cases: Case 102844790649 Case 102884491745 I have followed up multiple times, but several follow-up emails did not receive any response, which has made it difficult to understand the actual status of the request. I have already confirmed that: Two-factor authentication is enabled on my Apple Account My organization has a valid and publicly accessible website I am ready to proceed with the migration However, I still have not received confirmation that the migration has officially begun. I would appreciate advice from anyone who has gone through this process: Is it normal for the Individual → Organization membership conversion to take more than two months? Did you receive confirmation when the migration officially started? Were there any escalation methods that helped move the process forward? Is it safe to continue publishing apps while the migration request is pending? Any advice or shared experiences would be greatly appreciated. Thank you.

The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder. Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times. So we are almost out of store without any option. Hotline did not show other options. Any ideas?

Hi everyone, I’m facing a frustrating loop trying to access App Store Connect and wanted to see if anyone else has encountered this or found a backend fix. The Problem: On Web (Chrome & Safari): When navigating to App Store Connect (specifically the Apps console or Users and Access), the page loads completely blank/white. On iOS App: Attempting to log into the official App Store Connect app using the exact same Apple ID results in a "Developer Account Required (Error 2002)" message. What I've already tried: Clearing browser cache, cookies, and using full Incognito/Private mode. Disabling all ad-blockers and extensions. Trying completely different devices (Mac and iPhone). Since it happens across all devices and browsers for the exact same account, it looks like a provisioning or synchronization bug on Apple's backend. Has anyone managed to resolve this without waiting weeks for senior engineering support? Any advice would be highly appreciated.

Hi all, I'm hoping someone here has been through this and can offer some insight, because I've run out of visibility through the normal support channel. The situation: I tried to enroll in the Apple Developer Program and got the error "Your enrollment could not be completed at this time." I opened a support case (ref: 102910424858) on June 7. Support told me my trusted device/phone number is already associated with an existing Apple Developer account. I checked my Account Security settings at account.apple.com — all trusted devices and phone numbers belong to me, and I'm not aware of any other developer account linked to my details. I submitted my passport as requested on June 10. On June 12 I was told the case was escalated to senior advisors. It's now June 19 — a full week of silence since the escalation, and nearly two weeks since I opened the case. No update, no timeline, and no indication of whether anything is still needed from my end. My questions: Has anyone resolved the "trusted device already associated with an existing developer account" block? How long did it take, and what actually unblocked it? Is there a way to find out which account my trusted device is supposedly linked to? Support hasn't told me, and I genuinely don't know of another account. Are there any escalation routes beyond replying to the existing case? (e.g., a different contact form, phone support, a feedback channel that actually gets a response.) I understand these reviews take time, but a full week of total silence after escalation — with my development work blocked the whole time — is hard to plan around. Any pointers from people who've hit the same wall would be hugely appreciated. Thanks.

Hey everybody, I enrolled in the Apple Developer Program and my membership is active. Xcode recognizes my team, code signing works, and I can archive my app successfully. The problem is that App Store Connect itself says: “Your Apple Account isn't enabled for App Store Connect.” Xcode gives the same kind of issue when I try to upload through Organizer. It says it can't authenticate with App Store Connect and that I don't have App Store Connect access for my team. What's weird is that everything else seems to work. My developer account is active, the team shows up correctly in Xcode, and the archive builds without any issues. I've tried signing out and back into Xcode, removing and re-adding my Apple ID, restarting everything, and waiting more than 24 hours since my membership became active. I already contacted Apple Support and they escalated the case to their senior support team, but I wanted to ask if anyone here has seen this before. Has anyone had App Store Connect take a while to become enabled after joining the Developer Program? Or is there something else I should be checking? Thanks.

Hi, I am posting here because my organization enrollment has been stuck since May 26, 2026, across three full cycles with the same outcome each time, and first level support has not been able to resolve it. I am hoping someone with backend access can inspect my account and clear whatever is blocking it. Enrollment ID: 8X76A9G2JF Support Case ID: 102917486425 Entity: Organization enrollment, company based in Brazil. Current status: My documents were reviewed and accepted. I accepted the Program License Agreement. The only remaining step is payment, and that is where it fails. What happens at payment: In the Apple Developer app I cannot proceed. It shows: "Enrollment through the Apple Developer app is not available for this Apple Account." On the web, I fill in the payment details and the process simply returns to pending and never completes. My bank confirmed that the transaction request never reaches them. There is no declined charge, no attempt, nothing arrives. The exact same card works normally for purchases on the Apple Store. This tells me the payment is being blocked on Apple's side before it ever leaves, so it is not a card or bank issue. It looks like a backend block tied to my account or enrollment record. Why I am posting publicly: This is the third time I go through the entire process, waiting around three weeks each cycle, and each time it ends at the same payment block. Resetting and retrying clearly does not fix it, since the result is identical every time. An earlier issue where Apple's identity verification read my name incorrectly ("Makcu" instead of "Marco") was already corrected, so that is not the blocker anymore. What I am asking: Could someone with the right access please inspect my account and enrollment record to find why payment is blocked at the backend, and clear it so I can complete a fresh payment? I am happy to pay as many times as needed once the block is removed, and I can provide any additional information through the existing support case. Thank you.

Hello everyone, Back on March 2023, Apple made the payout to our Wise bank account, however by some internal reason we decided to return this payment back to Apple and send it to another bank account and this was the biggest mistake I've ever made So, when Wise received funds we clicked on "cancel" and send it back to the sender. We expected that funds would return to Apple within 3-4 working days, but more than 5 months passed and Apple still can't find this money. And the weirdest thing is that Apple does not answer my emails. Does anyone know what to do in this case? What I've already tried: Write to Apple email support inside of the Apple dev account (more than 50 emails are sent and no reply) Called Apple global phone support (they can't help) Called Apple UK finance support (after several questions about my money and where are they the representative simply dropped the phone (Can't share how I was shocked didn't expect that this is possible when your working with Apple)) Wrote an email to Wise (and they gave all confirmations that they refunded money back to the sender) Wrote an email to db (the bank that Apple is using)(But they answered that they are not going to help) Long story short Apple do not want to send me my 57k EUR because they can't and do not want to find them... For Apple representatives that want to help please reply to email - Payments and Financial Reports (89JF8QQ45W); Case-ID: 1998672

Hello, I am posting here as a last resort because I have been unable to get any assistance through Apple Developer Support. Case ID: 102888399005 Timeline: I started the Apple Developer Program enrollment process using the Apple Developer app on my iPhone. I successfully uploaded my ID document. After that, I received a message stating that my identity could not be verified. I submitted a support request to Apple Developer Support. I received a reply from Developer Support, but the response did not address my issue or provide any guidance on how to continue the enrollment process. The status in the Apple Developer app on my iPhone later changed to "ID Verification Rejected". I replied to the existing support case and, after receiving no response for two weeks, submitted a new support request. Several weeks have now passed without any response to either request. The enrollment page on the web now displays the message: "Your enrollment could not be completed." The Apple Developer app for iOS still shows "ID Verification Rejected" In the Apple Developer app for macOS, I am able to start the enrollment process. However, after scanning my ID document, the app either displays a completely black image or crashes immediately. At this point, I have multiple open support requests and an unresolved case, but I have not received any guidance on why my identity verification was rejected or how I can proceed with enrollment. I would greatly appreciate any assistance, guidance, or help in getting this case reviewed by the appropriate team. Thank you for your time. Best regards, Jan Bula

I've tried to notarize my app recently and got the error:{ "logFormatVersion": 1, "jobId": "...", "status": "Rejected", "statusSummary": "Team is not yet configured for notarization", "statusCode": 7000, "archiveFilename": "myapp.dmg", "uploadDate": "2019-06-20T06:24:53Z", "sha256": "...", "ticketContents": null, "issues": null }I've never heard about "team configuration for notarization" previously. What are the steps to resolve that issue?Thanks in advance.

Hello, I am trying to enroll in the Apple Developer Program as an individual developer. During enrollment, I received the following message: “Your enrollment in the Apple Developer Program could not be completed at this time.” I have already contacted Apple Developer Support and a case has been opened: Case ID: 102906135697 I have not received any additional information yet and I am wondering if anyone else has experienced this issue recently. How long did it take for your enrollment to be reviewed and resolved? Thank you.

I’ve been trying to enroll in the Apple Developer Program for days, but I immediately receive the error: “Your enrollment could not be completed.” This happens on the web, on my Mac, and in the Apple Developer app. I cannot proceed to any step, as the error appears before entering any information or payment details. In the app, the “Enroll Now” button is also disabled.

I am unable to enroll for an unknown reason. When I go to enroll, I get the message Your enrollment could not be completed.". I've contacted support via email, I went through the standard troubleshooting, I then submitted my documentation/identity verification as requested, but I have not heard anything since. That was four weeks ago. Can someone from apple support please look into my case?

Our account containing our 800 apps was closed down as part of anti Jewish sentiment. We have now had our 2nd account closed via cyber (made inaccessible via cyber). Sometimes it's re-opened before Shabbat starts and re-closed after shabbat to iritate. We are actively prevented from appealing our account closure, etc. We warned Apple we were having these issues over a period of around 6 months.

My switch from an individual to an organization enrollment (ID: 484G9X5T3Z) has been pending for more than seven weeks, and recent follow-up requests to Apple Developer Program Support for status (case numbers: 102880166579 and 20000117404816) have gone unanswered. In the meantime, I have paid for the renewal of my subscription but since member benefits are suspended during migration I haven't been able to use it for more than a month. Please Apple, let me know if there is anything I need to do to get my enrollment switch completed.

大家好， 想请教一下是否有开发者遇到过类似情况，并愿意分享处理经验。 假设某 App 收到第三方发起的知识产权投诉（例如图片、字体、素材等相关内容）。 开发者收到投诉后已经： 完成内部核查； 删除或替换了被投诉内容； 发布整改版本； 当前 App 及相关线上服务中已无法访问被投诉内容。 但投诉方认为双方争议并未解决，并持续基于历史使用行为提出异议或再次发起投诉。 想了解大家是否遇到过类似情况： 开发者完成整改后，Apple 是否曾针对同一事项再次联系过你们？ Apple 是否要求过额外材料，例如整改说明、授权证明或其他补充文件？ 如果当前版本和线上服务已经无法访问被投诉内容，Apple 在后续处理中通常更关注哪些方面？ 有没有开发者遇到过已经完成整改，但仍然因为同一事项被进一步处理甚至下架的情况？ 对于这类已经完成整改、但双方仍存在历史争议的问题，Apple 后续通常是如何处理的？ 我理解每个案件情况不同，也理解 Apple 会根据个案进行评估。 这里只是希望了解其他开发者的实际处理经验，以便更好地理解 App Store 在知识产权投诉方面的一般处理方式。 感谢大家分享经验。

Hi, I'm the founder of a small independent mobile app company based in Istanbul, Turkey. I'm sharing this because I'm trying to understand whether anyone else has experienced something similar and whether there are any realistic paths forward after a final Apple Developer Program termination. In April 2026, our app received several App Review rejections. We addressed the issues raised by Apple and submitted updated versions of the app as requested. On April 27, 2026, we received a Pending Termination Notice alleging App Review circumvention. We submitted a formal appeal on April 28 and followed up with additional information and documentation on May 15. On June 2, Apple informed us that our appeal was insufficient and that our membership would be terminated. What caught my attention was that the same communication also stated that submitting a reinstatement request could potentially lead to reconsideration. I took that seriously. We immediately shifted our focus toward a complete compliance review of the app, brought in outside assistance, and reviewed everything we could think of: app metadata, screenshots and marketing assets, user flows, source code, business logic, and third-party integrations. The changes were not cosmetic. Entire features were removed, workflows were redesigned, and significant parts of the application's architecture were revised. Our goal was to address every concern we could identify and submit a comprehensive reinstatement request. Then, on June 6, before we were able to complete and submit that request, we received the final termination notice. To be clear, I'm not claiming Apple made the wrong decision, nor am I posting this to generate outrage. What I found difficult to understand was being told that reinstatement could be considered, investing significant time and resources into preparing that submission, and then receiving a final termination before having the opportunity to submit it. For context: We never used external payment systems. We never purchased or manipulated ratings or reviews. We never distributed binaries hidden from App Review. We never intentionally attempted to deceive Apple or bypass review procedures. I'm 24 years old and this is my first company. Looking back, I can see that some of my decisions came down to inexperience. That's exactly why I took the reinstatement process seriously. I wanted to fix what I could. A few questions: Has anyone received reconsideration after a final Apple Developer Program termination? Has anyone experienced receiving a final termination while actively preparing a reinstatement request? Are there any official communication channels available once App Store Connect access has been removed? Thank you for reading. Batuhan Özdemir Founder, Liquid Apps Team ID: 7K3Z69D85W