Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled. Context Program type: Apple Developer Program (Organization) My role in App Store Connect: Admin I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked. The Account Holder can access CIP normally. What I see (Problem) In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.” In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load. Only my account is affected; the Account Holder is not. What we’ve tried / confirmed Membership is active (renewal date is valid) Signed out/in of Xcode and re-added my Apple ID Confirmed selecting the correct Organization team in Xcode / Developer portal Account Holder confirmed they can access CIP Questions For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles? Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People? If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?

Hello everyone, I’m currently trying to enroll in the Apple Developer Program, but I received the message: “Your enrollment in the Apple Developer Program could not be completed at this time.” I contacted Apple Developer Program Support and received a case ID, but so far I haven’t received clear guidance on what specifically needs to be fixed or verified. I’ve checked the following already: Apple ID information matches my legal identity Two-factor authentication is enabled Payment method is valid Address and country details are correct I’ve noticed several similar reports in the forums and even blog posts describing long delays or no resolution, so I wanted to ask developers who experienced this: Did your enrollment eventually get approved after waiting? Did Apple ever explain the issue? Is it better to wait for support to resolve the case, or create a new Apple ID and restart the enrollment process? I’d really appreciate hearing your experiences or any steps that helped resolve this. Thank you!

Hello, I recently purchased the Apple Developer Program and the payment is visible in my Apple subscriptions as active. However, when I open the Apple Developer app, I see the message:“Enrollment through the Apple Developer app is not available for this Apple Account.” When I follow the link to enroll via the website, it asks me to pay again even though I have already been charged. I have contacted support twice but haven’t received a response yet. It seems like my enrollment is stuck or not finalized. Has anyone experienced this before? How did you resolve it? Thanks in advance.

Hello everyone, I’m looking for some guidance to see if anyone has experienced a similar issue with the Apple Developer Program membership. About one week ago, I completed the payment for the membership. I received an email with the subject: We’re processing your order Wxxxxxxxxxx That email included the order details and cost, and shortly after that, I also received the CFDI invoice for the payment, so the charge appears to have been completed successfully. However, up to now: I have not received any membership confirmation email The membership does not appear under Subscriptions in my Apple ID It is not active in the Apple Developer app On the Apple Developer website, I still see the usual message as if the membership was not purchased: “Purchase your membership to continue your enrollment. Buy today” I understand Apple mentions that the purchase may take up to 48 hours to process, but it has now been more than a week with no changes. Has anyone else encountered this situation? Is it normal to receive the invoice but not have the membership activated? Would you recommend contacting Apple Developer Support at this point? Thanks in advance for any help or shared experiences.

Hello! I got an email saying my payment information for the annual developer program subscription was incorrect. I updated it and the payment date went by and it still did not process correctly. It is now due mid-March. What should I change to make sure it goes through this time?

Hi everyone, I’m looking for some help or advice regarding my Apple Developer Program enrollment. I subscribed and paid on February 3rd, but my account is still in "Pending" status. It has been 15 days since my payment was processed. I uploaded my ID documents for verification 9 days ago and I haven't received any updates since then. Has anyone else experienced such a long wait recently? How much longer should I reasonably expect to wait for manual verification?

I enrolled for the Apple Developer Program last Thursday (Feb 12) - no status update apart from a message I've seen others have thus processed payment: Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. I've reached out to support twice now, no luck. Anything that worked for someone in the same boat? I have a test group planned and would need to apply my app for testflight as soon as possible to leave some headroom.

Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. Its been more than 3 weeks its stuck to above status and showing Pending in profile section.

I purchased the apple developer program on 13th Februray 2026, and still (17th Feb) haven't recieved the access yet. How long does this process usually take? Anything I can do or needed from my end to speed this up?

case id 102819569720. anyone knows why this happen?

I have applied for Developer membership card and filled all the details including credit card details. After completion it has asked to wait till 48 hours. It's been more then 48 hours and i still haven't got any response , neither i was charged for membership fee. I am not sure what am i supposed to do in this case now.

Good Afternoon!! I have an entire team ready to develop my app but I'm having trouble getting approved. I'm burning money by the day but I know I'm just a small business in the scale of importance. How long will it take to get approved and is there anything I can do to help?

Order ID: [W1561242607] Payment date: [11.02.2026] Amount: 1029 TRY Status: Pending Case ID: [102820243259] Payment was successful but enrollment has been stuck for [5] days. Please help activate my account.

Hi, I’m trying to understand the correct process for Apple Developer Program organization enrollment when identity verification cannot be completed due to an outdated passport photo. Based on our last communication, I believe the enrollment was paused/declined because my passport photo didn’t match my current appearance (I’m assuming this because the last communication we had was specifically about my passport photo). I have since obtained a new passport with an updated photo. Timeline for context: • Jan 9: My enrollment was put on hold / could not proceed after ID verification. • Jan 12: I applied for a new passport with an updated photo. • After receiving the new passport, I followed up to provide the updated ID, but I’m not sure what the correct next step is in the enrollment workflow. Could you please advise the recommended way to proceed? • Should I submit a new organization enrollment, or can the existing one be re-opened/continued? I couldn’t find a way to resubmit/continue the existing enrollment from my side. • What is the proper channel to submit the updated ID again (for example, via the file-upload link or another path)? • If there is a standard escalation path for enrollment/verification cases, what is the best way to follow it? We’ve completed our testing and preparation on other platforms, but we haven’t been able to complete the iOS side due to this enrollment issue, which is blocking our overall product launch. I’m sure you’re handling a very high volume of enrollment requests from all over the world every day. We’re a small/new team and we’ve been working on this for a long time, so any guidance on the correct process would be greatly appreciated. Enrollment ID: K5WNDGXN9T Thank you.

Hi there! I paid for my Apple Developer Program/Account but its still pending. Any tips what to do? Thanks!

アプリ開発を依頼して公開中ですが、 アプリ開発会社が倒産し、連絡もつかず、 アップル社への年間料金の支払いができません。 登録アカウントがわかりませんので、どうしたらいいでしょうか？ よろしくお願いいたします。

I've requested app development and am currently publishing it, but I can't contact the app development company and am unable to pay the annual fee to Apple. I don't know my registered account, so what should I do? I contacted Apple Japan, but they only handle personal inquiries and cannot handle business app development requests, so they suggested I post a question on this website. Thank you in advance.

Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, November 4th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Martin

Hello everyone, I’m posting here to see if anyone has experienced a similar issue or can advise on next steps. I submitted a support request to Apple Developer Support over a week ago and received the automated confirmation, but I haven’t received any follow-up or response yet. Case ID: 102818054039 I’ve already been charged USD 99.00 for the Apple Developer Program, and the payment was successful. Below are some of the relevant details for reference: Product: Apple Developer Program Invoice Number: MC47999846 Invoice Date: January 29, 2026 Web Order Number: D004733307 Sales Order Number: AER8645015 At this point, I’m just looking for a status update or guidance on what to do next. If anyone has suggestions on how to get a response from Apple Developer Support or escalate the issue, I’d really appreciate it. Thanks in advance for any help.

I am unable to renew my Apple Developer Program membership because the renewal button is completely missing from every platform and location where I've looked: Apple Developer website Apple Developer app on iPhone Apple Developer app on Mac Subscriptions settings I have attempted multiple troubleshooting steps without success: Tried multiple devices Tested different browsers Cleared cache and cookies Signed out and back in Attempted private browsing mode The renewal button simply does not appear anywhere. Why This Cannot Be Self-Resolved: The self-service renewal system is broken or inaccessible Phone support is not available in my country Previous support emails have gone unanswered There is no alternative path forward available to me Impact: My apps are offline or at risk of removal I am losing users and revenue daily My membership is about to expire, making my development account inactive Important Context: This appears to be a widespread issue affecting developers globally, as documented across Reddit and Apple developer forums. Other developers who have access to phone support report the issue is resolved in under 15 minutes. However, that option does not exist for me due to regional limitations. I need assistance with a manual renewal process. This ticket requires escalation, as self-service options are completely unavailable to me. Any guidance or direct assistance would be greatly appreciated.