Hi I have an developer app tied that is the account owner for our ABM and also for our Apple Developer account. When i go to the developer app and try to purchase additional hours it doesnt let me "Apple account cant be used to make purchases" And i am the account holder for both. The email tied to it is an "username/@/domain.appleid.com". Any help appreciated

I am trying to enroll in the Apple Developer Program through the web, but I am encountering an issue. When I click "Enroll," I receive the following message: "Your enrollment in the Apple Developer Program could not be completed at this time."

Did you got a similar letter ? " This letter serves as notice of termination of the Apple Developer Program License Agreement ...Pursuant to Section 3.2(f) of the ADP Agreement.." Fast forward, we are a corporation that spend over 1M on development for our app at apple store. Out of the blue we got this letter and our app was removed within the same day. No warning email prior, No appeal option afterwards. We were banned for a year. We tried to get at least a reply what we did wrong? So far no explanation. We suspect this is either: A campaign from our competitors, trashing our app with tons of neg/positive reviews. (If so, Why is so easy, for bad actors to manipulate Apple Algorithms and to destroy legit apps and why Apple allows it) ? Either someone else complained about our name or logo. (If so, Apple should ask for document, because we hold trademarks of our logos and names). Section 3.2(f) is very murky without clear language. Up to this day we don't know why our business was destroyed in 1 day ! As consequence of our ban, We are loosing legit advertisers like banks, and brands. We are looking forward for our day in court ! Discovery process will solve the mystery of our ban. The most scariest part of our situation, that might be your situation tomorrow, is the uncertainly in the future, that some bot might flag your app for removal and all your time and investment is gone within a day, without any explanation, and without the possibility to speak to a human. Millions of developers are paying $100 per year. This kind of money should be enough to pay at least, for human customer service, to serve the developers community properly. Did this happen to you too ?

Hello, I’m experiencing an issue in the Apple Developer portal when trying to manage my App ID capabilities. Whenever I try to enable or disable a capability and click Save, the page shows the loading spinner but then nothing is saved. App ID: com.kangarli.lucary Team ID: (my Apple Developer account’s Team ID) Tested on different browsers (Safari, Chrome), cleared cache and cookies The issue affects all capabilities, not just Associated Domains Other sections of the Developer portal work normally Is this a known issue with the Developer portal, or is there any workaround? Thanks in advance.

I have made a payment the the Apple developer program from my credit card, I have contacted my bank and they have confirmed that they payment has gone off and all that is left is for Apple to 'bank the payment' on their side but Apple isn't actioning this. I have emailed support numerous times but all I get is an automatic reply acknowledging the email but nothing else, what do I do now, is there any other email or phone number I can contact them on. I'm not from the US

Hi Forum, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday

Hi Forum members, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday

I have a team I was added to for development XCode refuses to do it's job. It literally only displays 3 teams, and it refuses to acknowledge the fact that it's missing one of the development teams I am on. All I want to do is test this damn app. I have tried the following: Signing out and back in Clearing the cache at ~/Library/Caches/com.dt.XCode or whatever Clearing the cache at ~/Library/Support/XCode or whatever I really can't be bothered to remember, seeing as how they didn't matter I have tried searching high and low, manually installing certificates, I nuked my keychain after logging out and then restarted, logged back in, STILL NOTHING. I genuinely don't know what to do, and it's so frustrating because this is like, an issue I should have in 2005, not in 2025. Syncing a team from an account should not be something I have to search high and low for, find no answers, and then end up here, posting, when it's literally a GET/POST request. If I am doing something wrong, lord knows what it is. I can sign my other apps no problem.

Hello everyone, I'm a developer who has been facing a significant issue with my Apple Developer account and the app submission process. I hope to get some guidance or assistance from the community or Apple support. Timeline of Events Four months ago: I prepared an app and submitted it to TestFlight for review. Initial rejection: The app was rejected due to technical issues such as screenshots, app description, and insufficient permission explanations for features like location, camera, and microphone. Resubmission after fixes: I carefully addressed all the issues mentioned by the Apple review team and resubmitted the app. Second rejection: This time, the app was rejected citing general policy violations related to copyright issues. The rejection was vague, and I couldn’t understand the exact problem. Further attempts: To resolve the issue, I removed all video, photo, and media content from the app and resubmitted it. However, it was still rejected for the same reason. I went through this process about 7-8 times, each time getting rejected without clarity on the root cause. Account deletion notice: Eventually, I received an email stating that my account was set to be deleted in 30 days. This was alarming because I had been diligently trying to comply with Apple’s policies for months. Deleting the app: To prevent any harm to my account, I decided to delete the app from my account within the 30-day period, effectively abandoning the project. Account still deleted: Despite deleting the app, my account was still deleted after 30 days. Discovery of similar app name: Later, I noticed that there was another app on the App Store with a name very similar to mine. For example, my app was named "ABcdefgh," and the existing app was "AB.cdefgh," with the only difference being the "." I believe this name similarity might have been the cause of the copyright issue, but it was too late as my account had already been deleted. Contact with Apple Turkey: I reached out to Apple Turkey, and they were very attentive, spending about 40 minutes trying to help me. However, they ultimately informed me that they couldn’t intervene and that the issue could only be resolved through Apple America. Attempts to contact Apple America: I tried filling out forms multiple times to contact Apple, but since I had deleted the app, I couldn’t see the responses from the team. Impact of the Issue This situation has been very distressing as I’ve lost my developer account and the ability to publish apps. My users are constantly inquiring about the iOS versions of my apps, and I’m unable to provide them due to this issue. Request for Assistance I’m seeking advice on how to resolve this issue. Specifically: Has anyone else experienced a similar issue with app name similarity leading to account deletion? Are there any specific steps I can take to appeal the account deletion? Is there a direct way to contact Apple America for developer account issues? Any guidance would be greatly appreciated. Thank you for taking the time to read my post. I appreciate any help or suggestions you can provide. Best regards.

I am unable to continue due to changing my device when purchasing the Apple Developer Program. I contacted customer service and they said there is no solution. Does this mean I will never be able to purchase the Apple Developer Program? My software has already been developed, I hope Apple officials can give me a chance to appeal

I've tried for more than a week to join the Apple Developer Program without success but with super cryptic replies from Apple Developer Support. Looking to hear whether this has happened to others and how you resolved it. This has happened: Right after I submitted pictures of my driver's license I got the message "There may be an issue with your account that needs to be resolved before you can continue. Please contact support". No further information.. I contact support, they say my ID could not be verified, and does not give any further explanation, and not replying to my question whether I should provide another ID, like passport. Now that I try to click "Enroll", I automatically get the message "Your enrollment could not be completed" - AND my dad's name now appear as the account name! Even though I started from my personal Apple Account. I don't understand what is happening. Family sharing is not on. I'm just hitting a dead end of vague replies and silence from Support, and with no actual error messages on what is wrong I'm at a loss for what to do. Any tips or help is much appreciated.

We are facing an issue with creating a developer account for our organisation on the App Store. Apple mentions that there was already an account with this entity whose membership got terminated 4 years back and they can't create another one. We don't have any idea who created that account. It was created and terminated before we got our DUNS number. Despite us submitting proofs that me and my partner are the authorised person for this organisation and creating a case multiple times, we have made no progress on this. How can we escalate this and ensure someone from team actually looks at our case carefully?

I enrolled for the Apple Developer Program on 19 June 2025 for my company. I was then requested to upload the necessary supporting documentation to proceed with the approval process which was done on the same day (19 June) with the case ID 102634582811. I have followed up with Apple nearly weekly since then and still have no concrete feedback or resolution to the status of my enrollment and what remediation is required if any. I have done some research and approval for the Developer Program takes 3 weeks at most from what I have heard and read. Its been over two months and I feel as though the responses I am receiving are automated without any human intervention or review into my case. This has been a frustrating process which is drastically impacting business productivity as our ability to have access to the developer portal mean we cannot build and distribute our app to users. I really hope this post can help provide some direction and at most a resolution

Just renewed my apple developer program and have paid for it (I see the transaction on my bank account) but the developer portal still shows the "membership expired" message. How long does it take for the portal to recognise the payment? Or did something go wrong?

We are trying the renewal the apple Enterprise program. It asks set of questions after that it shows the below message "Thank you for your request to renew your membership in the Apple Developer Enterprise Program. We’ll review your submission and get back to you shortly to let you know if we can process the renewal or if another program better serves your organization’s needs." We have submitted for review for over two months now. During these two months, we have contacted the official customer service multiple times, only to be told to wait for news. Now, with only a few days left, The status hasn't changed, neither approved nor rejected，what should we do？This account is very important to our company. Thank you

Hi everyone, I submitted the required documents to upgrade my Apple Developer account from Individual to Company via the D-U-N-S and identity verification forms. It's been a long time, but I haven’t received any response or update from Apple yet. The status is still “waiting for review.” We are ready to test and upload our apps, but we’re blocked until the account is converted. Has anyone else experienced this delay recently? If you’ve been through this and have any advice, I’d really appreciate your help or insights. Thanks in advance.

I’ve submitted several requests over the past days to get help updating the corporation information on my existing, paid Apple Developer account. So far, all I’ve received are automated emails saying “Thanks for contacting Apple Support”—each with a new case ID, but no actual progress. I even tried requesting a phone call multiple times, but that too just resulted in the same meaningless email with yet another case number. Not a single person has contacted me, and the issue remains completely unresolved. This is deeply frustrating and unacceptable, especially when the matter is time-sensitive. It feels like all support channels are shut off. I'm honestly shocked at how unresponsive and ineffective Apple Developer Support has become. I need urgent, human help. How do I escalate this beyond automated replies? Would appreciate if someone from Apple or the community can point me in the right direction. Case ID: 102660240710 Case ID: 102659341033 Case ID: 102660088312 case ID: 102653904957 case ID: 102655915128

Can someone tell me how to unenroll from the developer program?

Hi everyone, I recently purchased the Apple Developer Program membership. The payment was successful, and Apple Support confirmed that I already have a membership (Case ID: 102656430038). However, my account still doesn’t show any developer privileges, and I’m unable to access the program features. When I try to re-purchase, I get a message saying I already have a membership. Later, I received a message from Developer Support stating that my enrollment couldn’t be completed, with no clear explanation. Has anyone else faced this issue? What could be the reason, and how can I resolve it? If I can’t use the program, I’d like to know how to get a refund or what steps to take for a successful enrollment next time. Thanks, Satvir Singh

Hello Apple Developer Program, Every year this banner shows up, I would follow the link and update my card. It's never expired! My Apple account is able to charge my monthly iClould+ just fine. How come, it can't charge my apple developer account?