Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

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Unable to Re-Enroll in Apple Developer Program Due to Document Rejection
Hello, Two months ago, I tried to enroll in the Apple Developer Program and provided official documents such as my ID and passport. However, I was repeatedly asked to upload them again until my account was declared no longer eligible for use in the Apple Developer Program. I don’t know why my ID was rejected. I tried uploading a regular photo of the document, I tried a scan, and I tried various formats, but nothing worked. Now I want to try again and enroll, but the button is not clickable. Can you please guide me through what went wrong and how I can try again? Thank you.
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Failed due to device replacement during registration for Apple Developer program
Hello, I failed to register and cannot continue because I changed my device during the registration process for the Apple Developer program. What should I do if I continue? My application has been developed and cannot be launched now. I contacted customer service and they said they cannot handle it. I suffer every day and hope to receive support from the Apple development team. Thank you.
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Apple developer member ship Renewal
We are facing a challenge with the renewal of our Apple Developer Program. Last year, we renewed it using a UPI ID, but that UPI ID is no longer available. We have added a new UPI ID and want the payment to be deducted from it. However, when we click on ‘Renew the Program,’ it redirects us to the old UPI ID, which we are unable to delete. It also shows that there is a currently active subscription linked to that UPI ID. We are in the 30-day grace period. We contacted the Apple Support team, but they have not provided a solution. Is there anyone who can help with this?”
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my admin account is locked!!!
Hi, My admin account is locked and I have only one admin role account so that I can not maintain my applications that is published also I can not give permissions other developer account as admin role. I send mail and contact apple developer account support but no-one is helped me and they didnt answer me why my account is locked!!!. They didn't give me any support and help to retake my admin account and didn't reset my password although I sent my all documentation about my company. I am waiting for 15 days to solve this problem and distribute new release my application versions. So how can I recover my admin account ? Does anybody have any suggestion? Please contact with me.......... Opened Case IDs : 102546359173 , 102545233982 , 102548896020 Thanks,
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Unity GameKit: signature does not match the authentication request data
I have a Unity application in which I'm implementing a GameCenter login with PlayFab. I fetch the items and use them in the PlayFab request, which returns me the error 'Authentication failed. Signature does not match the authentication request data'. I've reproduced the request using Insomnia with the same results. I have this exact same flow implemented in another application, which works normally. I'm positive that the PlayFab verification is correct, and there's indeed an issue with the data being sent, but I can't find any information about this kind of situation anywhere, and I don't know how to either reproduce the verification myself, or how to inspect the data to check for issues. I have reviewed my app's data on AppstoreConnect and have filled every form, document, and even its store page. I've also checked it's bundle identifier settings to make sure it had all the permissions necessary, which seems to be only GameCenter. I fetch the authentication items through this code try { Debug.Log("Fetching authentication items"); var fetchItemsResponse = await GKLocalPlayer.Local.FetchItems(); PlayFabGameCenterLogin(fetchItemsResponse); } catch (Exception ex) { Debug.Log("Error fetching authentication items: " + ex.Message); OnLoginFailure(); } Which is then sent to this method to start the login request static void PlayFabGameCenterLogin(GKIdentityVerificationResponse authenticationItems) { var request = new LoginWithGameCenterRequest(); request.CreateAccount = true; request.PlayerId = GKLocalPlayer.Local.GamePlayerId; request.InfoRequestParameters = new GetPlayerCombinedInfoRequestParams { GetUserAccountInfo = true }; if (authenticationItems != null) { request.PublicKeyUrl = authenticationItems.PublicKeyUrl; request.Salt = Convert.ToBase64String(authenticationItems.GetSalt()); request.Signature = Convert.ToBase64String(authenticationItems.GetSignature()); request.Timestamp = authenticationItems.Timestamp.ToString(); } else Debug.Log("Playfab Login with no authentication items"); // Login PlayFabClientAPI.LoginWithGameCenter(request, OnLoginSuccess, (e) => { I'm on Unity 2022.3.10f1 Apple.Core 3.1.3 Apple.GameKit 2.2.2 Xcode 16.2 I need information on what could be the cause of this, if it's a SDK issue, a lack of filling information somewhere, if it's some data compatibility issue (maybe data on the app that's not the same on the appstoreconnect or developer?), or if it's possible to verify the authentication data manually to investigate.
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No Renew button (membership)!
We had a work card attached to our developer's account. team ID 924RUYJZ34 dev ID 8771bf7b-31a9-4602-baae-02580fe5b6c4 Funds are debited from this card in other services, there are no problems with it, the amount in the account is sufficient. Our membership subscription did not renew automatically. The applications are blocked. We can't renew our subscription, there's no Renew button anywhere. There is no way to extend it on any device, web version, or anywhere else. We can't even cancel and re-arrange it, all the functions don't work. Please help us, how can we renew our subscription?!
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Failed to register for Apple developer program due to changing device
When registering for the Apple developer program, I switched to my friend's phone to take photos and then switched back to my Mac mini to continue registering, but it failed. I contacted customer service and they said they couldn't handle it. Does this mean that my personal information will no longer be able to register for the Apple Developer program? Is there a way to solve it?
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I can not renew My Apple Developer Program
I am member of Apple Developer Program for 4 years. Normally, it is renewing at 27 February each year. This year it is not renewed and also I can not renew it manually. I tried it via Mac, IOS, Apple Developer App but none of them is working. There is no renew/cancel etc option. When I check app only it says you have a membership with a past date but click is not working. Need help urgently!
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Help! Developer Program payment and activation
I made my first payment on 27 Feb 2025, but it was not activated after 48 hours I contacted developer support and they said they would cancel the registration and asked me to resubmit and try again 03 Mar 2025 I resubmitted the enrollment application 05 Mar 2025 I received the enrollment request has been accepted Then I successfully paid by credit card, but it still shows Your purchase may take up to 48 hours to process. 06 Mar 2025: The chargeback shows it's been canceled I re-paid today. New Order Number: W1305861066 Enrollment ID: 7Z3FUQR4WV Request help to activate my developer Thank you
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Help! 😭 Developer Program payment and activation
I made my first payment on 27 Feb 2025, but it was not activated after 48 hours I contacted developer support and they said they would cancel the registration and asked me to resubmit and try again 03 Mar 2025 I resubmitted the enrollment application 05 Mar 2025 I received the enrollment request has been accepted Then I successfully paid by credit card, but it still shows Your purchase may take up to 48 hours to process. 06 Mar 2025: The chargeback shows it's been canceled I re-paid today. New Order Number: W1305861066 Enrollment ID: 7Z3FUQR4WV Request help to activate my developer😭 Thank you
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I can't enroll Apple Developer Program
Hello there, I have been using all kind of apple products until now. I must create an application for a company for internal use and I want to distribute it via appstore. I have a problem that applications created are only available for a week nothing more without enrolling to apple developer program. I created a developer account but it says "Your enrollment in the Apple Developer Program is under review. Please contact us.". I have sent an email regarding the problem but did not get any answers yet. Since I have to publish application as soon as possible I want urgent solution. How to solve this problem?
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Developer Enrollment verification unsuccesful error %%USE_I18N_STRING_ERROR%%
Hi, I have been attempting enroll in Apple Developer program with my organization. As part of the enrollment process, legal authority must be approved by a member of my organization. We have attempted submitting the approvals a couple times with no success. Recently we had an error on screen saying %%USE_I18N_STRING_ERROR%% and Verification Unsuccessful. Would you be able to check the status of my application and if there is anything we need to do for verification? Thank you for your time and help! -Bob
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Urgent: Invoice Correction Issue – No Resolution After Multiple Contacts
Hello Apple Developer Team, I have been trying to request a correction to my tax invoice for my Apple Developer Program purchase, but I have been continuously redirected between Apple Developer Support and Apple Store Online, with no resolution to my issue. Issue Details: Tax Invoice No.: 0015056100 Problem: The company name is incorrect, and the Tax ID is missing. Correction Requested: Company Name: Bluebik Vulcan Company Limited (Head Office) Tax ID: 0105565196514 Address: No.199 S-OASIS Building, 11th Floor, Unit no. 1103-1106, Vibhavadi Rangsit Road, Chomphon, Chatuchak, Bangkok, Thailand 10900 What Happened: I initially contacted Apple Developer Support, but they informed me that they do not handle invoice modifications and asked me to contact Apple Store Online. When I contacted Apple Store Online, they redirected me back to Developer Support. This back-and-forth has been going on for days, and no one has taken responsibility for my request. I need urgent assistance to resolve this issue. Could someone from Apple clarify which team is responsible for invoice modifications and escalate this matter? I have a Case ID for my request and can provide additional details if needed. Looking forward to a resolution as soon as possible. Best regards, Pornthep Jaroen-ngam | Non Technical Consultant, Associate Director Bluebik Vulcan Company Limited
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Issue with Apple Developer Enrollment – Stuck in Pending State
Hello, I've noticed that many people on the forum are experiencing issues enrolling in the Apple Developer Program. I’m facing the same problem—I can't complete my enrollment using my MacBook Pro. When I try to enroll through the Apple Developer app, I get an error saying, "Enrollment through the Apple Developer app is not available for this Apple ID." So, I tried using Safari instead. I submitted all my personal information and credit card details and initiated the order. However, no transaction was processed from my bank account, and I received an email stating that I would be notified when my order and items are ready. When I check the Apple Developer portal, my enrollment status is Pending, and I see a message prompting me to complete the purchase, as if I need to make a new payment. I don’t understand why Apple makes it so complicated just to subscribe to the Developer Program. Why can’t I use my MacBook Pro for enrollment? Why does the Developer portal ask me to complete the purchase even though I already submitted my payment details? Why is the process so confusing? Any help or clarification would be greatly appreciated. Thanks!
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Issue with Apple Developer Enrollment – Stuck in "Processing"
Hello everyone, I need help with my Apple Developer Program enrollment, as I have been stuck in the processing stage since February 20 and I don’t know what else to do. When I initially tried to enroll, I was told that the process would take two business days, but it has been much longer now. Every two days, I have attempted to purchase again, but I always receive the same message telling me to wait another two days. I have checked my payment method, verified my Apple ID information, and followed all the recommended steps, but I still cannot complete the enrollment. Has anyone else experienced this issue? What can I do to resolve it? I would appreciate any advice or guidance. Thank you in advance for your help! Best regards, Didier Orjuela
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Apple Developer Program Enrollment Problems
Hey everyone. This is probably the last straw I am trying to pull since I tried almost everything else. I have applied for the Apple Developer Program and the whole process started at the end of 2024. I got rejected the first time because Apple could not charge my card. It was clearly shown that the cost is $99, however, it was 106.65 Euros (I created a Revolut card with the $100 because I don't trust placing my card everywhere). I started the new process but this time I knew about the amount issue so I placed 150 Euros just to be safe. Automatic rejection with robotic AI response: "For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time." When I raised ticket about it I got no replies. Than both my friend and wife tried to apply for the program. Both rejected with the exact same messaging. I created a new Apple ID, new card, new everything and did everything "by the book". Again. Rejection with the same exact messaging: For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time... Can someone from Apple please tell me what are those reasons? I have been an Apple user for almost 10 years now. I was buying Apps from store. I am using iCloud+. Modest Citizen as some would say. What's the problem? How can I finally get to Apple Developer Program without being rejected by AI or some poor auto system?
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