Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

200 Posts

Post

Replies

Boosts

Views

Activity

Persistent 'Unknown Error' During Developer Program Enrollment from India - Support Unresponsive
Body: I am writing to report an ongoing issue with the Apple Developer Program enrollment process specifically affecting developers in India, along with significant concerns about Apple's support responsiveness in this region. Issue Summary: I have been attempting to enroll in the paid Apple Developer Program ($99/year) using the Apple Developer app on my iPhone for the past 4 days. Every enrollment attempt results in the following errors: "Unknown Error - Please try again" "Invalid Request - Service mapping to the requested URL is not available" My Setup (All Verified Correct): Apple ID Region: India Trusted Phone Number: +91 (India country code, matching my Apple ID region) Two-Factor Authentication: Enabled (genuine 2FA, not two-step verification) 2FA Devices: iPhone, MacBook Pro devices, and trusted phone number all verified Account Information: Legal name, address, date of birth, and email all updated and verified on account.apple.com Device: iPhone 17 Pro running latest iOS Troubleshooting Attempted: I have completed every troubleshooting step suggested by the community and by Apple Support myself: ✅ Verified genuine Two-Factor Authentication is enabled ✅ Confirmed Apple ID region matches trusted phone number region (+91) ✅ Updated all personal information (legal name, address, email) on account.apple.com ✅ Force restarted iPhone multiple times ✅ Uninstalled and reinstalled Apple Developer app ✅ Signed out and signed back in with correct Apple ID ✅ Tested on both WiFi and cellular data ✅ Waited 48+ hours between attempts None of these steps resolved the issue. Support Response Issues: This is where my frustration peaks. I have attempted to contact Apple Support multiple ways: Phone Support: Shows "Phone support is currently unavailable" (though it was available last week) Email Support: Submitted via developer.apple.com/support → No response for 4 days Previous Contact: Had contacted support last week, but the troubleshooting steps provided did not resolve the issue Current Status: No follow-up communication or resolution path from Apple Known Issue in India - Why This Matters: I have researched this extensively and found multiple threads in this forum (dating back months) with developers in India reporting identical errors during enrollment. To date, I have not found a single resolved thread with a working solution. This indicates: This is a documented, recurring issue affecting Indian developers specifically Apple appears to have backend infrastructure issues specific to India Support has not provided a resolution path despite multiple reports The Real Problem: Apple's Developer Program enrollment system appears to have specific bugs or limitations that prevent developers in India from successfully enrolling, yet: Support responsiveness is severely lacking There is no documented workaround or known resolution The support team seems unaware of or unprepared to handle this region-specific issue My Request: Acknowledgement from Apple that this is a known issue affecting India-based developers A concrete resolution path (whether manual backend enablement, account review, or system fix) Expected timeline for resolution: Improved support responsiveness - Developers deserve answers, not silence Additional Context: I am ready to provide screen recordings of the exact error I have all the necessary documentation (identity verification, address proof, etc.) I am willing to complete any additional verification steps I simply need clear communication and a path forward I have been developing for iOS and want to contribute to the Apple ecosystem. However, this enrollment barrier is preventing me from doing so. Apple's support infrastructure for India needs improvement, and this issue needs attention. If any Apple team member is monitoring this forum, please escalate this issue. Indian developers deserve better support and communication.
6
3
222
6h
Nonprofit Enrollment 28 Days in "Processing" After Continuing - UH4UT85YS3
I'm looking for advice or anyone who's experienced similar delays with nonprofit developer account enrollments. Timeline: In mid-September, we had some initial email validation issues during our nonprofit organization enrollment. Senior Advisor Kevin (case 102691832489) resolved those issues and cleared us to continue enrollment on September 16-17. We continued immediately on September 17th, and our status changed to "Your enrollment is being processed" with enrollment ID UH4UT85YS3. It's now been 28 days with no status changes, no requests for additional information, and no timeline. Follow-up attempts: I've called support three times (Sept 19, 26, and Oct 7). Each time I was told the application is "with a separate department they can't contact." They created additional cases but couldn't provide any updates or access to the reviewing team. Questions for the community: Is 28 days normal for nonprofit enrollment processing after continuing? Has anyone found a way to get status updates when regular support can't access the reviewing team? Is there a specific escalation path for nonprofit accounts that differs from standard enrollments? We're a 501(c)(3) church launching an app for a capital campaign, so the delay is starting to impact our timeline. Any insights or experiences would be greatly appreciated. Details: Enrollment ID: UH4UT85YS3 Organization Type: Nonprofit 501(c)(3) Continued enrollment: Sept 17, 2025 Current status: "Your enrollment is being processed" Thanks in advance for any guidance.
2
1
95
17h
90714: Invalid binary.
90714: Invalid binary. The app contains one or more corrupted binaries. Please rebuild the app and resubmit. 我开发的OC项目,三个月前打包分发还没有问题,半个月前开始就一直报这个错。查了很多资料都无法解决,所有的SDK也都升级了,还是报这个错,麻烦Apple的工程师帮忙指正一下问题,如何解决这个问题。
3
0
152
2d
Apple Developer Enrollment Refuses to Take My Money (Payment Constantly Declined)
I'm trying to enroll in Apple Developer and I continuously getting a "Payment Declined" message despite trying 4 credit cards, a debit card and even my apple card. When I try this through the developer app the "Enroll Now" button is greyed out. It's not a bank issue I've already checked and they don't see any requests coming through. I’ve tried multiple times with no luck. Contacted Apple support and they are extremely slow with the responses with very little help. Does anyone have any thoughts on how to fix this?
0
1
22
2d
Developer Program enrollment still pending after payment
Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, November 4th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Martin
16
7
1k
4d
Membership renewal
Hello. My developer membership is expired. I cannot renew because the renewal option/button does not appears in any device. A banner tells me: "Any apps you had on the App Store are no longer available for download and you can no longer access membership benefits. If you’d like to renew your membership to reinstate your apps and membership benefits, open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.If you agreed to the Paid Applications Agreement, you’ll need to agree to it again after renewal in the Agreements, Tax and Banking section of App Store Connect." However, there's no "Renew" to tap or click anywhere in the app nor in the web. Any ideas? Thanks a lot.
7
2
681
4d
Unable to accept new agreement
Hello, We’re currently unable to release new app updates because a new agreement needs to be accepted in App Store Connect. However, the account owner doesn’t have the option to accept it. In the Business page (https://appstoreconnect.apple.com/business), we can see that a new agreement is available, but there’s no link or button to accept it. When the owner opens the agreement itself, there’s also no button or link to accept it inside. Screenshots are attached. Additionally, back in September we updated our bank account information, but the status of the new bank account under the Bank Accounts section on the Business page is still “In Review.” Could this be related to the inability to accept the new agreement? How long does the review process for bank account changes usually take? Thank you in advance for your help!
0
1
50
6d
Can't enrol to Apple Developer Program
Hi, I'm from India and payment has been deducted for the membership and I have received an email confirming my subscription of the program but I still cannot access my enrolment dashboard. It says "You'll receive an email soon" in my Apple Developer app under "Enrol" and it says Pending on my Apple Account on web. I don't understand why such as a small task is such a problematic thing for Apple. Need help understanding what's going on.
2
1
75
1w
No response about apple developer program after payment
I'm based in Belarus and have been trying to reach Apple Support for over a week with no response. I paid for the Apple Developer Program about a week and a half ago—the payment was processed, but I haven't seen any results or confirmation. They asked me to submit ID documents, so I sent a photo of my passport. Since then, I haven’t received any updates. I’m not sure how to get through to support to either confirm the status of my purchase or issue a refund. Thanks for your attention.
0
0
39
1w
Can’t get enrollment after payment, within almost 2 weeks
Hello everyone, I’m starting to losing my hope to publish my application on App Store. Because I applied for apple developer membershi, and just waited for a few time, apple charged 99$ from me, and said wait up to 48 hours, I get a response that said that I need to pass my id documents, so I attached my documents in the given link, and again email said to me wait up to 48 hours, this email I got a week ago, and still no response from them. I opened 3 tickets in support, and still no reply. Probably I could call them but unfortunately I can’t, because I live in Belarus, and we don’t have any official apple calling support, so Im very upset with it. Even if there’s some problems with the country where I live, why just don’t give me a rejection and dont charge money from me? They just took 99$, and no information about status of my application for membership. I applied from website
0
0
29
1w
Apple Developer subscription invoice - solve this already - we need to find it easy and download it
(To all readers, moderators, AI, bots, etc: please avoid telling me to search the forum! Answer here. Thank you!). No matter what I do, no matter which link or advice I follow, I can't end up at the invoice of my paid subscription. Not on screen, nor for download. Just as if it does not exist (emails doesn't count, it is just a receipt text). I sign in, I go to Orders, I enter the order number (e.g. AEM079****), I enter the SAME email where I received the confirmation email for the purchase. At the end it says either "there was a problem... blah-blah, try again" or something similar to "The order number entered is already linked to an Apple ID.". Well, that IS ME, the same email. I am really sick of this already, every time my accountant asks me for the invoice, I go to Apple hoping "let me find it this time". But Nope, never happened. And it is not onle me. Can Apple solve this years-old-issue? Please do NOT close this question until I (we) all get an advice or answer which REALLY WORKS! Thank you. In case you have the knowledge how to to do this, post the answer here, do not forward me to some 5 years old advice or workaround. If you don't know, do not "guess". Thank you. And yes, I am angry :-)
0
0
39
2w
Charged Twice for Apple Developer Program – Same iCloud, Can I Get a Refund?
Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!
2
1
195
2w
I don't have paid agreements in App Store Connect Business
I registered in this summer, uploaded 2 apps. But recently I decided to add iAP to my apps, everything is ready, in Xcode sandbox everything works fine, but when I uploaded new version to TestFlight to test, when I tap on the subscription it says something like "Product not found". (I have added subscriptions to the app, and added them to the version before submitting, also, this version is in status "awaiting developer release" so I can tap a button and this new version with iAPs will be on App Store. But im unsure what to do, because exactly this verified by Apple's version is not working in TestFlight.) In Business section of my Apple Developer Account in Agreements I only have agreement of free apps, but not about the paid apps. 
When I registered I used my (R)(us)sian passport, I think this is the reason that I simply don't even have the agreement of paid apps to accept it. 
I have multiple passports, and multiple EU debit cards. I emailed apple to change the location of my account (to another EU country), but they ghosted me. They sent me emails to upload documents about 4 or 5 times, every time I uploaded my another passport, got an auto email "thank you, we will write you in 2-3 days", but either they did not write me, or they said that the document is not in English (it isn't). 
What do I do? Also, to my situation, someone of my family has a company in (R)(us)sia, and I have in EU (Estonia). Maybe if nothing will work out with "Individual account", I should change to my company? And what is better EU or (R)(us)sian? 
Im new to this community, hope to hear an answer, or just an advice. Thank you!
0
0
415
2w
Can’t complete Apple Developer Program enrollment — “Your enrollment could not be completed”
Hi everyone, I’ve been trying to enroll in the Apple Developer Program, but I keep getting this message: Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time. I’ve already verified my Apple ID and updated my personal information (including my full legal name to match my ID documents), but the issue still persists. The problem is that I also can’t reach Apple Support — every time I try to contact them through the enrollment support form, it redirects me back to the same page with no response. Has anyone else experienced this recently? Is there any direct contact method (email or phone number) that actually works for resolving this issue? Any help would be greatly appreciated — I’m stuck at this step and can’t move forward with publishing my apps. Thank you! — Bruno
0
0
110
2w
Apps Stuck in "In Review" Status - No Response from Apple
Hi all, I have two apps stuck in "In Review" status with no response from Apple: Future Kid App Apple ID: 6754333416 In Review since: October 15th, resubmitted on October 21st, still in review as of October 22nd, 12:12 AM. Trade AI Apple ID: 6753766459 In Review since: October 27th, 9:31 PM, still no update. Team ID: CQNXC8J5R4 Both apps have been stuck for a long time with no feedback. Has anyone faced similar delays or know how to resolve this? Any help would be appreciated! Thanks!
2
0
95
2w