I have been waiting for a week for subscription confirmation, the money was withdrawn from my card, invoice came, but for a week already the status is pending, and also on the site writes complete your purchase now. What to do?
Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
Posts under Developer Program tag
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I'm trying to renew my developer program membership which got expired 10 days ago. I couldnt find the renew button anywhere on the developer app both in Mac and iPhone. Why is it very hard for a simple program renewal? Why cant this be done on a browser from anywhere?
Seriously frustrating, I have been trying to reach support through email but no response yet it's been almost a week and also there is no way to reach through phone.
I have enrolled for being a developer 5 days ago. I am still seeing 'complete your purchase' in the main page. However, I did pay and got an email from apple with an order number. I wrote to Support and no news for 2 days.
What should I do to get through?
I've registered a developer account and paid for the Developer Program on Feb 12. On Feb 20 I received a payment confirmation. Here's how my "order" looks like right now. This is a bit confusing because there's nothing to "ship", that's a subscription. But OK, maybe that's a unified UI for all purchases.
As you can see my order was not yet fulfilled. I've checked the status of my developer account. It shows "Pending". Here's the screenshot.
What's even more weird, is that I still see the purchase banner as if I never paid for the program.
I've opened a support ticket on Feb 19 but did not receive any messages afterwards. It's as if I've paid for the service and then got completely ignored on actually receiving the service. Does anybody know what's happening with my account? Did you encounter anything like this?
Thanks in advance for any help!
I applied for the Apple Developer Program on 16 Feb, but my enrollment is still pending with no updates. This delay is really affecting my project timeline since I need to start marketing my app soon, and I can’t move forward without my account being approved.
I’ve already reached out to Apple Developer Support, but I haven’t gotten any clear response on when it will be completed. tried even calling the support line but they couldn't help with developer accounts. Has anyone else experienced similar delays? If so, how long did it take for your account to get approved?
Would appreciate any advice or insights! Thanks in advance.
Hello everyone,
I'm looking for information on Apple's average response time for accessing the developer program. It seems to me that my application has been pending for approximately two weeks and I have not received any updates on the status of my process.
Hi guys, we are from australia, we applied apple developer program enrolment since dec 2024, and we are stuck in a loophole that after we pay the AUD$149 for the developer program, which reflect in the bank immediately, but it will show cancelled status next day, and the bank will get bounced back $149 in several days anyone can help?
We tried 6 cards, Mastercard, Visa, Prepaid, Amex, Credit card and Debit card, under different names but they are all Australian card. We emailed apple support team and we experienced 7+ agents who can't really help us and we enrolled 5+ times on both iPhone and Mac, developer app and web and everytime the results are the same!
Hi everyone,
I completed my Apple Developer account enrollment nearly a week ago (ID: G256C6S5Q2), but despite sending multiple emails to Apple Support, I haven’t received any confirmation or reply.
When I enter my account it is stuck on the "Complete your purchase" screen (I received payment confirmation) and nothing happened since then. I ’m eager to publish my app and get started on development, so I really need them to reach out to me—ideally with a call or a direct response.
Does anyone have any advice on how to escalate this issue or any tips on how to get Apple Support to contact me? Any insights or suggestions would be greatly appreciated.
Thanks for your time and support!
I am now on Day 5 of waiting for our Apple Developer Program approval, and despite multiple attempts to get an update, I have received no meaningful response from Apple.
I have:
✅ Successfully paid membership fee and received invoice for same
✅ Reached out via support tickets, but got 0 replies.
This delay is unreasonable and impacting my work. I am prepared to launch a critical app that aligns with Apple’s ecosystem and guidelines, but Apple’s lack of communication is preventing me from moving forward. After lot of hard work and resources I have completed app development and set up other processes for marketing.
I demand a real update from an Apple Developer Program representative today.
• Not silence.
• A direct response with a timeline for approval.
Apple claims to support developers, but these excessive delays and lack of transparency tell a different story. If there is a legitimate issue, I expect clear communication. If there isn’t, we expect this approval to be completed immediately.
Apple, please address this case today. I cannot afford further inaction.
Order ID: MNTHQYXGLN
I downloaded the iOS and iPadOS 18.4 beta and it worked. Instead on Apple Watch Series 6 it does not install. It says to connect to the Internet but I am connected. I have already tried to restart iPhone 12 pro and Apple Watch but nothing to do. I also did factory data Apple Watch but nothing changed. Apple support told me that they do not help you on betas. I also sent feedback on Apple feedback app. I do not know what to do anymore. Does anyone have the same problem as me? Can it be solved?
I have tried everything. Different addresses, different credit cards, then it appears pending, but the credit card is never charged and then it "resets", meaning I can do the whole process again as if nothing had happened. I have already sent an email to Apple and I have not had a response either. How can I move forward? Some help. Greetings!
My team has reached the maximum number of registered iPhone devices on our profile and would like to reset the list to remove those that are no longer valid. Currently, our reset date in the developer portal shows March 22nd as the earliest date for a reset. Is it possible to request an earlier reset date?
Thanks
Hi all. I don't know where else to go in order to find a way to communicate with Apple or reach help.
I have enrolled to the Apple Developer Product, no money charged in my account by I have received confirmation of Apple Acknowledgement that I have made an order.
Specifically 2 weeks now I try to contact someone from Apple side but with no luck. Recently I received the following and I had a small conversation from them.
If you have additional questions related to this request, please > reference case number 20000089031868.
Ge***le -> this is the name of the support agent
Did I do something wrong from my side? Does anyone has the same issue?
I have just started the process of closing down my limited company and would like to change my Apple Developer ID account type from Business (Organization) to Individual to release my apps under my own name.
I was planning on releasing software in the App Store under my limited company, but I encountered an issue (https://developer.apple.com/forums/thread/759605) that has blocked the development for almost a year and Apple has never bothered to fix the issue.
This has forced me to close down the company. I have decided I will be releasing the software as an open source project. All I want now is to be able to sign the software using my regular, personal Apple Account ID. However, my Apple Account is currently tied to my company's Organization Developer Account. It is registered as a business with business accounts, the App Store Connect agreements are signed by my company, and everything else on my Developer profile is tied to that company.
I do not see the option to close down the company/business account. The only relevant post I found online was here: https://developer.apple.com/forums/thread/702447
Unfortunately, people mention in the comments that the workaround does not actually work.
I have tried reaching Developer Support but had no response via email, and I cannot schedule a call back via the Support page because I cannot verify my overseas phone number. Seems like I have a really tough luck with Apple Developer ecosystem...
Has anyone ever managed to do this? Any help much appreciated!
I registered and tried paying for a Developer account about 3 days ago. I got an email saying that activation can take up to 48 hours. It's been about 72 hours and the account isn't activated yet.
I don't want to throw anyone under the bus here, but I think the error handling for the D-U-N-S number verification step could be improved.
Shown on page:
The information you entered did not match your D&B profile. Before submitting your information, check your D&B profile. If you've recently changed your legal entity name, update your D&B profile.
This message is confusing when the only information provided is the company name, which exactly matches the D&B profile.
We get more information about the error in console than what is shown on the page:
"resultCode": 20010,
"resultString": "Your organizations information is not complete.",
"userString": "Your organizations information is not complete.",
"requestUrl": "https://developer.apple.com/services-enrollment/validateDunsDetails",
Displaying a clearer error message in line with this would greatly improve user understanding of what went wrong.
Can you please revoke my developer id application and installer certs? So i may recreate.
I deleted the private key by mistake before realizing i cannot recreate everything using the developer website portal. I dont have macos backup or did i backup my certs with attached pkey.
I just did not realize this was important until now.
Please help as Im now blocked. I opened a case too but i have not yet got a response. its been 3 days now. case id: 20000093632858
Hi,
I need to temporarily add a developer to my Apple Developer account so they can manage Certificates, Identifiers & Profiles and make necessary changes. However, when I add them as a team member through Users and Access, Apple requires them to verify their Apple ID using two-factor authentication (2FA). The problem is that due to regional restrictions, they are unable to receive the verification code, which prevents them from accessing the account.
What I’ve Tried:
I added the developer as a team member under Users and Access in the Apple Developer portal.
They received the invitation email and accepted it.
When they try to log in, Apple prompts them for 2FA verification, but they cannot complete it due to the restrictions.
My Questions:
Is there a way to allow my developer to access Certificates, Identifiers & Profiles without requiring them to verify their Apple ID via 2FA?
Would creating a new Apple ID and adding it as a team member work as a workaround?
Are there any alternative solutions to grant access without sharing my personal Apple ID credentials?
I’d appreciate any advice or best practices on how to handle this. Thanks in advance.
Hello everyone.
When I try to start the enrollment in the program, I receive the following message: Your enrollment in the Apple Developer Program could not be completed at this time.
Does anyone know how to solve this problem?
Hey, we've recently realised that our Account Holder access was restricted to the App Store Connect, however all other accounts (Admin, Marketing, Developers) can access it. Restricting Account Holder access means that we can't push updates on App Store and limits our functionality.
We've submitted multiple requests to Apple Support, but no answer for a month, no hotline phone number for developer services, only general hotline which can't fix the issue due to recent Apple Security changes and it redirects us to the general request submission form.
Does anyone has the same problem? How do you fix that? Are you also experiencing delays in reply from Apple?