Mail.app keeps crashing

I have the same behavior, continous crashing after launching, except for a different cause:

Exception Name: NSInvalidArgumentException

Description: -[MFPOPAccount hasServerDefinedAllMailMailbox]: unrecognized selector sent to instance 0x7ff291518280

User Info: (null)

0 CoreFoundation 0x00007fff94455b35 __exceptionPreprocess + 165

1 libobjc.A.dylib 0x00007fff8a79f46a objc_exception_throw + 48

2 CoreFoundation 0x00007fff94458b1d -[NSObject(NSObject) doesNotRecognizeSelector:] + 205

3 CoreFoundation 0x00007fff9439458a ___forwarding___ + 1002

4 CoreFoundation 0x00007fff94394118 _CF_forwarding_prep_0 + 120

5 Mail 0x0000000109147cd0 Mail + 2301136

6 CoreFoundation 0x00007fff9436b8d7 __NSArrayGetIndexesPassingTest + 583

7 Mail 0x0000000108f40b3d Mail + 174909

8 Mail 0x0000000108f3f6b1 Mail + 169649

9 Mail 0x0000000108f3ec73 Mail + 167027

10 Mail 0x0000000108f3eb27 Mail + 166695

11 AppKit 0x00007fff8f09f734 -[NSToolbar validateVisibleItems] + 167

12 Mail 0x0000000108f676ef Mail + 333551

13 Mail 0x0000000108f67694 Mail + 333460

14 Mail 0x00000001092000f5 Mail + 3055861

15 Mail 0x0000000108f54283 Mail + 254595

16 CoreFoundation 0x00007fff9440f11c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12

17 CoreFoundation 0x00007fff9440e777 _CFXRegistrationPost + 407

18 CoreFoundation 0x00007fff9440e4f2 ___CFXNotificationPost_block_invoke + 50

19 CoreFoundation 0x00007fff9440b910 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 784

20 CoreFoundation 0x00007fff942fbcdf _CFXNotificationPost + 623

21 Mail 0x0000000109137824 Mail + 2234404

22 Mail 0x0000000109121d3c Mail + 2145596

23 Foundation 0x00007fff969ed629 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7

24 Foundation 0x00007fff969ed3bd -[NSBlockOperation main] + 100

25 Foundation 0x00007fff969ec78d -[__NSOperationInternal _start:] + 654

26 Foundation 0x00007fff969ec276 __NSOQSchedule_f + 184

27 libdispatch.dylib 0x00007fff9019f383 _dispatch_client_callout + 8

28 libdispatch.dylib 0x00007fff901b08e3 _dispatch_main_queue_callback_4CF + 1677

29 CoreFoundation 0x00007fff9439e6c9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9

30 CoreFoundation 0x00007fff9435a5a4 __CFRunLoopRun + 1908

31 CoreFoundation 0x00007fff94359bc8 CFRunLoopRunSpecific + 296

32 HIToolbox 0x00007fff953c9b4d RunCurrentEventLoopInMode + 235

33 HIToolbox 0x00007fff953c98df ReceiveNextEventCommon + 432

34 HIToolbox 0x00007fff953c9717 _BlockUntilNextEventMatchingListInModeWithFilter + 71

35 AppKit 0x00007fff8f05a972 _DPSNextEvent + 927

36 AppKit 0x00007fff8f43c234 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 324

37 AppKit 0x00007fff8f050297 -[NSApplication run] + 682

38 AppKit 0x00007fff8efd0100 NSApplicationMain + 1176

39 libdyld.dylib 0x00007fff8bc2f5ad start + 1

I'm not having such a crashing issue, more such that my iCloud account refuses to link. All my third party accounts will.

Do you have any account besided iCloud linked?

I am facing the same problem too

As as me. Here's the error log.

Process: Mail [14455]

Path: /Applications/Mail.app/Contents/MacOS/Mail

Identifier: com.apple.mail

Version: ???

Build Info: Mail-3054000000000000~1

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Mail [14455]

User ID: 501

Date/Time: 2015-06-09 15:49:27.381 +0800

OS Version: Mac OS X 10.11 (15A178w)

Report Version: 11

Anonymous UUID: 37B38C53-1044-6C10-0E8C-BAD68E644D0A

Sleep/Wake UUID: 9CE95D61-7A1A-45BC-88E5-C0EEB367AE90

Time Awake Since Boot: 7900 seconds

Time Since Wake: 3600 seconds

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Library not loaded: /System/Library/PrivateFrameworks/AccountsUI.framework/Versions/A/AccountsUI

Referenced from: /Applications/Mail.app/Contents/MacOS/Mail

Reason: image not found

Binary Images:

0x7fff62c3e000 - 0x7fff62c7476f dyld (360.3) <EC668FCE-9F09-3D8B-926C-077BE8AE0F9C> /usr/lib/dyld

0x7fff8106e000 - 0x7fff8106efff com.apple.ApplicationServices (48 - 48) <965185E1-486C-33F4-8513-3F94D1CC6011> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

0x7fff817d7000 - 0x7fff817e2ff7 com.apple.CrashReporterSupport (10.11 - 708) <CE3B2967-AE87-31B3-BB4E-625EC7C581BE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport

0x7fff81b0f000 - 0x7fff81cbaff7 com.apple.CoreImage (11.0.0 - 327.6) <843FBE00-CCD7-354B-98C2-DC085B671C27> /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage

0x7fff8242e000 - 0x7fff8267dfff com.apple.AddressBook.framework (9.0 - 1651.11) <3FB51548-1AC1-3756-B22F-38A88B3BF0BF> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook

0x7fff8268f000 - 0x7fff829e7fff com.apple.Foundation (6.9 - 1217.14) <6B0F48DE-58E6-3810-93D6-7D36F6E73932> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x7fff82d71000 - 0x7fff82da8ff7 com.apple.PassKit (1.0 - 52) <D36BDF22-B688-37F0-B939-2D6416DBC2A1> /System/Library/PrivateFrameworks/PassKit.framework/Versions/A/PassKit

0x7fff82e26000 - 0x7fff82ef7ff7 com.apple.MailCore (9.0 - 3054) <63B73A74-0CBA-305F-95B1-21E484CF54A1> /System/Library/PrivateFrameworks/MailCore.framework/Versions/A/MailCore

0x7fff83356000 - 0x7fff8360cfff com.apple.Mail.framework (9.0 - 3054) <34D8154C-ACF8-35DE-A757-4D1C711A59DF> /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail

0x7fff83c22000 - 0x7fff83ce5ff7 com.apple.backup.framework (1.7 - 1.7) <E6DD4BE8-0806-31E2-91AF-C8B475A22CF2> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

0x7fff83f0a000 - 0x7fff83f39fff com.apple.securityinterface (10.0 - 55065) <9A26AB43-9FC4-378B-AE47-81F1F9582D29> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface

0x7fff84557000 - 0x7fff84558fff libDiagnosticMessagesClient.dylib (100) <A8B0FA66-DB5E-3F73-ADE3-1C86B025FF33> /usr/lib/libDiagnosticMessagesClient.dylib

0x7fff8458b000 - 0x7fff84601fff com.apple.IMAP (9.0 - 3054) <837166D9-188B-3706-A911-C43E26459579> /System/Library/PrivateFrameworks/IMAP.framework/Versions/A/IMAP

0x7fff84c65000 - 0x7fff84df9fff com.apple.ImageIO.framework (3.3.0 - 1420) <D1540281-DD83-3F7D-9F6E-01243AD26DAE> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x7fff84dfa000 - 0x7fff84e63fff com.apple.contacts.Contacts (1.0 - 2062.8) <742AA8F4-96DC-3293-8463-5D1AEA96D17C> /System/Library/Frameworks/Contacts.framework/Versions/A/Contacts

0x7fff84f47000 - 0x7fff852ae797 libobjc.A.dylib (672) <A21DE6C5-867A-3401-8C28-2E00C9F70506> /usr/lib/libobjc.A.dylib

0x7fff85495000 - 0x7fff855d7ff7 com.apple.CalendarUI (8.0 - 347.2) <26455CBD-CB9E-33E5-AA36-A2F8CF7D06C5> /System/Library/PrivateFrameworks/CalendarUI.framework/Versions/A/CalendarUI

0x7fff856f2000 - 0x7fff8575afff com.apple.framework.internetaccounts (2.1 - 210) <5159C15F-C498-3E35-859C-22D4E2C66609> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/InternetAccounts

0x7fff858aa000 - 0x7fff858aafff com.apple.quartzframework (1.5 - 1.5) <7E749EF5-2017-3BBE-809C-F8568DC41FA2> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

0x7fff86341000 - 0x7fff86f51ff7 com.apple.AppKit (6.9 - 1382.15) <6BDC6A28-9A49-3794-A2C0-D55A38A35117> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x7fff872c6000 - 0x7fff872d1ff7 com.apple.ContactsAutocompleteUI (1.0 - 1) <3886C0F6-87EA-3F5B-AAC6-16FD97BB9017> /System/Library/PrivateFrameworks/ContactsAutocompleteUI.framework/Versions/A/ContactsAutocompleteUI

0x7fff87e78000 - 0x7fff87eacfff com.apple.Accounts (113 - 113) <AA5E252A-66B0-3876-A70F-4E89B037306D> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts

0x7fff89a22000 - 0x7fff89acfff7 com.apple.cloudkit.CloudKit (430 - 430) <0B8CEAFA-6041-36D6-AE49-F467B565067B> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit

0x7fff8a967000 - 0x7fff8aa85fff com.apple.ical.EventKit (3.0 - 413.4) <9E2D451F-4FF9-383E-92AD-D366C657C0D8> /System/Library/Frameworks/EventKit.framework/Versions/A/EventKit

0x7fff8b21b000 - 0x7fff8b5bcfff com.apple.CoreFoundation (6.9 - 1217.12) <D8BFA3C1-9CC8-319C-A884-772749CCB2A7> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7fff8b745000 - 0x7fff8b7cefff com.apple.PerformanceAnalysis (1.0 - 1) <15112847-E42B-3CAF-8E17-27852420A902> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis

0x7fff8b968000 - 0x7fff8b969ff3 libSystem.B.dylib (1222) <9420F06E-3CBB-36C7-B416-4B5D1825AF94> /usr/lib/libSystem.B.dylib

0x7fff8c0fc000 - 0x7fff8c159ff7 com.apple.MailUI (9.0 - 3054) <CA939078-9D78-39CC-BF44-DA410546BD80> /System/Library/PrivateFrameworks/MailUI.framework/Versions/A/MailUI

0x7fff8c83f000 - 0x7fff8c849fff com.apple.corerecents (1.0 - 1) <65BA7CC8-0C5D-3BEF-9D84-28E56A7F1BC5> /System/Library/PrivateFrameworks/CoreRecents.framework/Versions/A/CoreRecents

0x7fff8c9ed000 - 0x7fff8cb31ff7 com.apple.QTKit (7.7.3 - 2915) <5E76EF95-EF60-30F8-9B93-EBD8B52A04DC> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

0x7fff8cb3e000 - 0x7fff8ce6cff7 com.apple.WebKit (11601 - 11601.1.32.10) <3E2DAB40-5A59-337B-9510-20CC461F8F5A> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

0x7fff8d4d5000 - 0x7fff8d69dff3 com.apple.QuartzCore (1.11 - 396.4) <9893250C-A8D2-3DE2-9601-914E5C95F915> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x7fff8dd5a000 - 0x7fff8dd92fff com.apple.CoreSuggestions (1.0 - 280.11) <C7329998-D3EB-32ED-9187-A984C1D97893> /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/CoreSuggestions

0x7fff8fee2000 - 0x7fff8fee2fff com.apple.CoreServices (716.1.3 - 716.1.3) <1220D407-D314-3AB8-B4F0-0D6283B7F24F> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x7fff90909000 - 0x7fff90913ff7 com.apple.MailService (9.0 - 3054) <39A4E970-E979-3CE8-91E8-18ABBC878540> /System/Library/PrivateFrameworks/MailService.framework/Versions/A/MailService

0x7fff90eaf000 - 0x7fff920fffff com.apple.CoreGraphics (1.600.0 - 882.2.10) <B2B33D5E-0249-30C9-84A1-BD1C34389188> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.4.0d69 15953, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Network Service: Kelvin (L2TP), PPP (L2TP), ppp0

Serial ATA Device: OCZ-AGILITY3, 240.06 GB

Serial ATA Device: Samsung SSD 840 EVO 120GB, 120.03 GB

USB Device: USB 2.0 Bus

USB Device: Built-in iSight

USB Device: USB 2.0 Bus

USB Device: Card Reader

USB Device: USB Bus

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: USB Bus

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus:

same problem here.

same problem here - crash log very similar - removed all my exchange accounts - rebooted - and now mail starts up - added 1 exchange account back in, but it still not working normally - will not fetch any messages off server except new mail.

Found this solution:

First thing to do is to open Mail while holding the shift key down. This prevents any messages loading at startup - and if any such message has corrupted content it will cause this kind of behavior. Launching Mail with the shift key down will allow you to look through messages and try and spot the problematic one(s).

If that doesn't help, then with Mail closed, open your users>your user name>library>caches>mail folder and delete any content there, then try and relaunch Mail. Damaged cache content can cause Mail instabilities.

There is also a suggestion that it may help to delete 'to do' items!

Hi Rajeev

Holding shift while opening mail works, but I am not able to spot the "problem" and it crashes again (not immediately though).

Any suggestion on how should I find and fix the problem/s ?

Start Mail and use the rebuild function of Mail to "repair" the Exchange server account.

IF this does not help, stop Mail and move the folder (~/Library/Mail/.../EWS...) of the Exchange account somewhere else (or delete it, if you have a backup). Afterwards restart Mail and use the rebuild function. All mails should be downloading.

Hi Dono

Thanks for your help,

Which exact folder should I delete/move ? Little confused here..

Having more or less the same problem.

- removed index files

- used <schift> - mail

- removed plugins

- disable all accounts (icloud, google mail (2x), hotmail (1x), osx server mail (1).

without any result....

Date/Time: 2015-07-21 17:27:20 +0200

OS Version: Mac OS X 10.11 (Build 15A215h)

Architecture: x86_64

Report Version: 22

Command: Mail

Path: /Applications/Mail.app/Contents/MacOS/Mail

Version: 9.0 (3067)

Build Version: 1

Project Name: Mail

Source Version: 3067000000000000

Parent: launchd [1]

PID: 1437

Event: hang

Duration: 1.10s (process was unresponsive for 3213 seconds before sampling)

Steps: 11 (100ms sampling interval)

Hardware model: MacBookPro6,2

Active cpus: 4

Fan speed: 4004 rpm

Process: Mail [1437]

Path: /Applications/Mail.app/Contents/MacOS/Mail

Architecture: x86_64

Parent: launchd [1]

UID: 501

Task size: 81548 pages

Note: Unresponsive for 3213 seconds before sampling

Having same issues, mail works okay for 2-3 hours then crashes and spits an error log, restarts okay and downloads mail including from an exchange server but everyday = multiple crashes, hoping for a fix in Beta 4 this week