Can anyone help, reboot loop

Question

Tue Jun  9 10:16:45 2015*** Panic Report ***panic(cpu 1 caller 0xffffff80079df68a): Kernel trap at 0xffffff7f8849bc44, type 14=page fault, registers:CR0: 0x000000008001003b, CR2: 0x0000000000000028, CR3: 0x000000000a7f9000, CR4: 0x00000000001627e0RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0xffffffffffd258bc, RDX: 0x0000000000000000RSP: 0xffffff9112e2be80, RBP: 0xffffff9112e2bec0, RSI: 0x0000000000000001, RDI: 0xffffff8018956a18R8:  0xffffff801892a000, R9:  0x0000000000000001, R10: 0x0000000000000000, R11: 0x0000000000000006R12: 0xffffff80d8b7b000, R13: 0xffffff801aa4f700, R14: 0xffffff80d8b7b000, R15: 0xffffff801abe7840RFL: 0x0000000000010282, RIP: 0xffffff7f8849bc44, CS:  0x0000000000000008, SS:  0x0000000000000000Fault CR2: 0x0000000000000028, Error code: 0x0000000000000002, Fault CPU: 0x1, PL: 0Backtrace (CPU 1), Frame : Return Address0xffffff9112e2bb10 : 0xffffff80078f16e10xffffff9112e2bb90 : 0xffffff80079df68a0xffffff9112e2bd70 : 0xffffff80079fcb830xffffff9112e2bd90 : 0xffffff7f8849bc440xffffff9112e2bec0 : 0xffffff8007e98acd0xffffff9112e2bf30 : 0xffffff8007e93dea0xffffff9112e2bf70 : 0xffffff8007e99b2c0xffffff9112e2bfb0 : 0xffffff80079da0c7      Kernel Extensions in backtrace:         com.silex.driver.sxuptp(1.5.1)[6DF62819-145B-703F-0A6F-FB40D1F41D81]@0xffffff7f88497000-&gt;0xffffff7f884a9fff            dependency: com.apple.iokit.IOUSBFamily(900.4.1)[C733F173-6A60-386D-A42E-682E2B27AA71]@0xffffff7f88417000BSD process name corresponding to current thread: kernel_taskMac OS version:15A178wKernel version:Darwin Kernel Version 15.0.0: Wed May 27 20:17:31 PDT 2015; root:xnu-3216.0.0.1.13~1/RELEASE_X86_64Kernel UUID: 3AAEDB95-B171-37A2-89E4-7FB491D855B5Kernel slide:     0x0000000007600000Kernel text base: 0xffffff8007800000__HIB  text base: 0xffffff8007700000System model name: MacBookAir6,2 (Mac-7DF21CB3ED6977E5)System uptime in nanoseconds: 3293895381last loaded kext at 3186323336: com.silex.driver.sxuptp 1.5.1 (addr 0xffffff7f88497000, size 77824)loaded kexts:com.silex.driver.sxuptp 1.5.1com.apple.driver.pmtelemetry 1com.apple.iokit.IOUserEthernet 1.0.1com.apple.iokit.IOBluetoothSerialManager 4.4.0d69com.apple.Dont_Steal_Mac_OS_X 7.0.0com.apple.driver.AppleHWAccess 1com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0com.apple.driver.AppleHV 1com.apple.driver.AppleThunderboltIP 3.0.5com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0com.apple.driver.AppleIntelHD5000Graphics 10.0.8com.apple.iokit.IOBluetoothUSBDFU 4.4.0d69com.apple.driver.AppleFIVRDriver 4.1.0com.apple.driver.AppleCameraInterface 5.33.0com.apple.driver.AppleMuxControl 3.11.22com.apple.driver.AppleLPC 3.1com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.0d69com.apple.driver.AppleIntelFramebufferAzul 10.0.8com.apple.driver.AppleSMCLMU 2.0.7d0com.apple.driver.AppleBacklight 170.8.1com.apple.driver.AppleMCCSControl 1.2.12com.apple.iokit.SCSITaskUserClient 3.7.7com.apple.driver.AppleUSBCardReader 3.6.0com.apple.driver.CoreStorageFsck 502com.apple.driver.AppleFileSystemDriver 3.0.1com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0com.apple.BootCache 37com.apple.driver.AppleTopCaseHIDEventDriver 68.2com.apple.iokit.IOAHCIBlockStorage 2.8.0com.apple.driver.AppleAHCIPort 3.1.5com.apple.driver.AirPort.Brcm4360 1000.6.10com.apple.driver.AppleSmartBatteryManager 161.0.0com.apple.driver.AppleRTC 2.0com.apple.driver.AppleACPIButtons 4.0com.apple.driver.AppleHPET 1.8com.apple.driver.AppleSMBIOS 2.1com.apple.driver.AppleACPIEC 4.0com.apple.driver.AppleAPIC 1.7com.apple.nke.applicationfirewall 163com.apple.security.quarantine 3com.apple.security.TMSafetyNet 8com.apple.driver.CoreCaptureResponder 1com.apple.driver.IOPlatformPluginLegacy 1.0.0com.apple.driver.AppleSMBusPCI 1.0.12d1com.apple.driver.X86PlatformPlugin 1.0.0com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0com.apple.iokit.IOSurface 104com.apple.driver.AppleHDAController 272.36com.apple.iokit.IOHDAFamily 272.36com.apple.iokit.IOAudioFamily 203.7com.apple.vecLib.kext 1.2.0com.apple.driver.AppleThunderboltEDMSink 4.1.1com.apple.driver.AppleThunderboltDPOutAdapter 4.1.2com.apple.driver.AppleGraphicsControl 3.11.22com.apple.driver.IOPlatformPluginFamily 6.0.0d7com.apple.driver.AppleIntelLpssUART 2.0.57com.apple.iokit.IOSerialFamily 11com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.0d69com.apple.iokit.IOBluetoothFamily 4.4.0d69com.apple.AppleGraphicsDeviceControl 3.11.22com.apple.iokit.IOAcceleratorFamily2 193.0.0com.apple.driver.AppleBacklightExpert 1.1.0com.apple.driver.AppleSMC 3.1.9com.apple.iokit.IONDRVSupport 2.4.1com.apple.driver.AppleSMBusController 1.0.13d1com.apple.iokit.IOGraphicsFamily 2.4.1com.apple.driver.usb.IOUSBHostHIDDevice 1.0com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7com.apple.iokit.IOUSBMassStorageDriver 1.0.0com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0com.apple.driver.usb.AppleUSBHub 1.0com.apple.driver.CoreStorage 502com.apple.driver.AppleHIDKeyboard 180com.apple.driver.AppleHSSPIHIDDriver 41.4com.apple.driver.AppleMultitouchDriver 295.5.5com.apple.driver.AppleXsanScheme 3com.apple.iokit.IOAHCIFamily 2.8.0com.apple.driver.AppleThunderboltDPInAdapter 4.1.2com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2com.apple.driver.AppleThunderboltNHI 4.0.1com.apple.iokit.IOThunderboltFamily 5.0.3com.apple.iokit.IO80211Family 1100.10.3com.apple.driver.mDNSOffloadUserClient 1.0.1b8com.apple.iokit.IONetworkingFamily 3.2com.apple.driver.corecapture 1.0.4com.apple.driver.AppleHSSPISupport 41.4com.apple.driver.AppleIntelLpssSpiController 2.0.57com.apple.driver.AppleIntelLpssI2C 2.0.57com.apple.driver.AppleIntelLpssGspi 2.0.57com.apple.driver.AppleIntelLpssDmac 2.0.57com.apple.driver.usb.AppleUSBXHCIPCI 1.0com.apple.driver.usb.AppleUSBXHCI 1.0com.apple.driver.AppleEFINVRAM 2.0com.apple.driver.AppleEFIRuntime 2.0com.apple.iokit.IOHIDFamily 2.0.0com.apple.iokit.IOSMBusFamily 1.1com.apple.security.sandbox 300.0com.apple.kext.AppleMatch 1.0.0d1com.apple.iokit.IOUSBFamily 900.4.1com.apple.driver.AppleUSBMergeNub 900.4.1com.apple.driver.AppleKeyStore 2com.apple.driver.AppleMobileFileIntegrity 1.0.5com.apple.driver.AppleCredentialManager 1.0com.apple.driver.DiskImages 412com.apple.iokit.IOStorageFamily 2.1com.apple.iokit.IOReportFamily 31com.apple.driver.AppleFDEKeyStore 28.30com.apple.iokit.IOUSBHostFamily 1.0com.apple.driver.AppleUSBHostMergeProperties 1.0com.apple.driver.AppleACPIPlatform 4.0com.apple.iokit.IOPCIFamily 2.9com.apple.iokit.IOACPIFamily 1.4com.apple.kec.Libm 1com.apple.kec.pthread 1com.apple.kec.corecrypto 1.0Model: MacBookAir6,2, BootROM MBA61.0099.B18, 2 processors, Intel Core i7, 1.7 GHz, 8 GB, SMC 2.13f15Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-InMemory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.21.48.2.10)Network Service: Wi-Fi, AirPort, en0Serial ATA Device: APPLE SSD SM0256F, 251 GBUSB Device: USB 3.0 BusUSB Device: BRCM20702 HubUSB Device: Bluetooth USB Host ControllerUSB Device: Composite DeviceUSB Device: Composite DeviceThunderbolt Bus: MacBook Air, Apple Inc., 2

TechyGod · Answer

not sure about this problem but FYI NEVER POST your UDID for security reasons...

joeshelkey · Answer

Taken off, forgot about that. Thanks

chiefs29b · Answer

I&#x27;ve been getting stuck in a loop, as well. If I happen to figure it out or find a solution somewhere, I&#x27;ll be sure to let you know.

joeshelkey · Answer

Thanks, I&#x27;m working on it too. I&#x27;ll post up here if I make any headway.

johnduggins · Answer

I thought I&#x27;d be smart and run a USB install of 10.10 to try to get the machine up and running. Nope. 10.10 won&#x27;t install over it. Any of you tried to reinstall using a 10.11 beta USB?

shipmaster · Answer

Had the same issue just now while installing el capitan. Fixed it by booting in safe mode (hold down shift key while booting) then removing the sxuptp kernel extension from /Library/Extensions. It was the cause of my issue, crashes on boot in el capitan.

Jvo1317 · Answer

I had the same problem, and this solved it. Just consider that the kext is in /System/Library/Extensions

gm90 · Answer

Having the same problem with El Captain. Guys what file did you delete to get it working? I don&#x27;t seem to have any file in /System/Library/Extensions that matches "sxuptp". Although I have installed SX virtual link previously to get a belkin product to work. Have used the installer with no luck.Here&#x27;s the contents of my /System/Library/Extensions:ALF.kext                                  AppleIntelHD3000GraphicsGA.plugin        AppleTopCase.kext                        IOPCIFamily.kextAMD2400Controller.kext                    AppleIntelHD3000GraphicsGLDriver.bundle  AppleTyMCEDriver.kext                    IOPlatformPluginFamily.kextAMD2600Controller.kext                    AppleIntelHD3000GraphicsVADriver.bundle  AppleUSBACM.kext                          IOReportFamily.kextAMD3800Controller.kext                    AppleIntelHD4000Graphics.kext            AppleUSBAudio.kext                        IOSCSIArchitectureModelFamily.kextAMD4600Controller.kext                    AppleIntelHD4000GraphicsGLDriver.bundle  AppleUSBCDC.kext                          IOSCSIParallelFamily.kextAMD4800Controller.kext                    AppleIntelHD4000GraphicsMTLDriver.bundle  AppleUSBDMM.kext                          IOSMBusFamily.kextAMD5000Controller.kext                    AppleIntelHD4000GraphicsVADriver.bundle  AppleUSBDisplays.kext                    IOSerialFamily.kextAMD6000Controller.kext                    AppleIntelHD5000Graphics.kext            AppleUSBECM.kext                          IOSlowAdaptiveClockingFamily.kextAMD7000Controller.kext                    AppleIntelHD5000GraphicsGLDriver.bundle  AppleUSBEEM.kext                          IOStorageFamily.kextAMD8000Controller.kext                    AppleIntelHD5000GraphicsMTLDriver.bundle  AppleUSBEthernet.kext                    IOStreamFamily.kextAMD9000Controller.kext                    AppleIntelHD5000GraphicsVADriver.bundle  AppleUSBEthernetHost.kext                IOSurface.kextAMDFramebuffer.kext                      AppleIntelHDGraphics.kext                AppleUSBFTDI.kext                        IOThunderboltFamily.kextAMDMTLBronzeDriver.bundle                AppleIntelHDGraphicsFB.kext              AppleUSBMultitouch.kext                  IOTimeSyncFamily.kextAMDRadeonVADriver.bundle                  AppleIntelHDGraphicsGA.plugin            AppleUSBNCM.kext                          IOUSBAttachedSCSI.kextAMDRadeonX3000.kext                      AppleIntelHDGraphicsGLDriver.bundle      AppleUSBNetworking.kext                  IOUSBFamily.kextAMDRadeonX3000GLDriver.bundle            AppleIntelHDGraphicsVADriver.bundle      AppleUSBTopCase.kext                      IOUSBHostFamily.kextAMDRadeonX4000.kext                      AppleIntelHSWVA.bundle                    AppleUSBWCM.kext                          IOUSBMassStorageClass.kextAMDRadeonX4000GLDriver.bundle            AppleIntelIVBVA.bundle                    AppleUpstreamUserClient.kext              IOUSBMassStorageDriver.kextAMDShared.bundle                          AppleIntelLpssDmac.kext                  AppleVADriver.bundle                      IOUserEthernet.kextAMDSupport.kext                          AppleIntelLpssGspi.kext                  AppleWWANAutoEject.kext                  IOVideoFamily.kextATIRadeonX2000.kext                      AppleIntelLpssI2C.kext                    AppleXsanScheme.kext                      JMicronATA.kextATIRadeonX2000GA.plugin                  AppleIntelLpssI2CController.kext          Apple_iSight.kext                        L2TP.pppATIRadeonX2000GLDriver.bundle            AppleIntelLpssSpiController.kext          AudioAUUC.kext                            Libm.kextATIRadeonX2000VADriver.bundle            AppleIntelLpssUART.kext                  BootCache.kext                            LuaHardwareAccess.kextApple16X50Serial.kext                    AppleIntelMCEReporter.kext                CellPhoneHelper.kext                      NVDAGF100Hal.kextAppleACPIPlatform.kext                    AppleIntelPCHPMC.kext                    CoreCaptureResponder.kext                NVDAGK100Hal.kextAppleAHCIPort.kext                        AppleIntelSNBGraphicsFB.kext              CoreStorage.kext                          NVDANV50HalTesla.kextAppleAPIC.kext                            AppleIntelSNBVA.bundle                    DSACL.ppp                                NVDAResman.kextAppleBMC.kext                            AppleIntelSlowAdaptiveClocking.kext      DSAuth.ppp                                NVDAResmanTesla.kextAppleBacklight.kext                      AppleKextExcludeList.kext                DVFamily.bundle                          NVDAStartup.kextAppleBacklightExpert.kext                AppleKeyStore.kext                        Dont Steal Mac OS X.kext                  NVMeSMARTLib.pluginAppleBluetoothMultitouch.kext            AppleKeyswitch.kext                      EAP-KRB.ppp                              NVSMU.kextAppleBluetoothRemote.kext                AppleLPC.kext                            EAP-RSA.ppp                              OSvKernDSPLib.kextAppleCameraInterface.kext                AppleLSIFusionMPT.kext                    EAP-TLS.ppp                              PPP.kextAppleCredentialManager.kext              AppleMCCSControl.kext                    GeForce.kext                              PPPSerial.pppAppleEFIRuntime.kext                      AppleMCP89RootPortPM.kext                GeForceAIRPlugin.bundle                  PPPoE.pppAppleFDEKeyStore.kext                    AppleMIDIBluetoothDriver.plugin          GeForceGA.plugin                          PPTP.pppAppleFIVRDriver.kext                      AppleMIDIFWDriver.plugin                  GeForceGLDriver.bundle                    Quarantine.kextAppleFSCompressionTypeDataless.kext      AppleMIDIIACDriver.plugin                GeForceMTLDriver.bundle                  Radius.pppAppleFSCompressionTypeZlib.kext          AppleMIDIRTPDriver.plugin                GeForceTesla.kext                        SMARTLib.pluginAppleFWAudio.kext                        AppleMIDIUSBDriver.plugin                GeForceTeslaGLDriver.bundle              SMCMotionSensor.kextAppleFileSystemDriver.kext                AppleMatch.kext                          GeForceTeslaVADriver.bundle              Sandbox.kextAppleGraphicsControl.kext                AppleMikeyHIDDriver.kext                  GeForceVADriver.bundle                    System.kextAppleGraphicsPowerManagement.kext        AppleMobileDevice.kext                    IO80211Family.kext                        TMSafetyNet.kextAppleHDA.kext                            AppleMobileFileIntegrity.kext            IOACPIFamily.kext                        TabletDriverCFPlugin.bundleAppleHIDKeyboard.kext                    AppleMultitouchDriver.kext                IOAHCIFamily.kext                        Wacom Tablet.kextAppleHIDMouse.kext                        AppleOSXUSBNCM.kext                      IOATAFamily.kext                          acfs.kextAppleHIDTransport.kext                    AppleOSXWatchdog.kext                    IOAVBFamily.kext                          acfsctl.kextAppleHPET.kext                            ApplePlatformEnabler.kext                IOAccelerator2D.plugin                    autofs.kextAppleHPM.kext                            AppleRAID.kext                            IOAcceleratorFamily.kext                  cd9660.kextAppleHSSPIHIDDriver.kext                  AppleRAIDCard.kext                        IOAcceleratorFamily2.kext                cddafs.kextAppleHSSPISupport.kext                    AppleRTC.kext                            IOAudioFamily.kext                        corecapture.kextAppleHV.kext                              AppleSDXC.kext                            IOBDStorageFamily.kext                    corecrypto.kextAppleHWSensor.kext                        AppleSEP.kext                            IOBluetoothFamily.kext                    exfat.kextAppleIRController.kext                    AppleSMBIOS.kext                          IOBluetoothHIDDriver.kext                iPodDriver.kextAppleInputDeviceSupport.kext              AppleSMBusController.kext                IOCDStorageFamily.kext                    mcxalr.kextAppleIntelBDWGraphics.kext                AppleSMBusPCI.kext                        IODVDStorageFamily.kext                  msdosfs.kextAppleIntelBDWGraphicsFramebuffer.kext    AppleSMC.kext                            IOFireWireAVC.kext                        ntfs.kextAppleIntelBDWGraphicsGLDriver.bundle      AppleSMCLMU.kext                          IOFireWireFamily.kext                    pmtelemetry.kextAppleIntelBDWGraphicsMTLDriver.bundle    AppleSRP.kext                            IOFireWireIP.kext                        pthread.kextAppleIntelBDWGraphicsVADriver.bundle      AppleSmartBatteryManager.kext            IOFireWireSBP2.kext                      smbfs.kextAppleIntelBDWGraphicsVAME.bundle          AppleStorageDrivers.kext                  IOFireWireSerialBusProtocolTransport.kext triggers.kextAppleIntelCPUPowerManagement.kext        AppleThunderboltDPAdapters.kext          IOGraphicsFamily.kext                    udf.kextAppleIntelCPUPowerManagementClient.kext  AppleThunderboltEDMService.kext          IOHDIXController.kext                    vecLib.kextAppleIntelFramebufferAzul.kext            AppleThunderboltIP.kext                  IOHIDFamily.kext                          webcontentfilter.kextAppleIntelFramebufferCapri.kext          AppleThunderboltNHI.kext                  IONDRVSupport.kext                        webdav_fs.kextAppleIntelGraphicsShared.bundle          AppleThunderboltPCIAdapters.kext          IONVMeFamily.kextAppleIntelHD3000Graphics.kext            AppleThunderboltUTDM.kext                IONetworkingFamily.kextSorry for the bloated message.Thanks in advance.Gary

pclafferty · Answer

how were you able to tell that extension was the problem? I,too, don&#x27;t see that extension in the folder.  But I&#x27;m wondering if it might be something else within it?

gm90 · Answer

Hi @pclafferty, not sure whether your still facing the same issue. Having restored from my backup and then try el captain again with the 2nd beta I faced the same issue.I eventually found the "SXUPTP.kext" file under /Library/Extensions instead of the previous location.Once deleted El captain works as expected.

Hazard · Answer

Thisbisba HUGE problem with the current release candidate.  I had two Macs today that were upgrading.  The solution here works .... Follow the kernel! This needs addressed before this os goes public.

OPSEC · Answer

Rookie here - Is it possability is it is a Shareport issue on Intel and PPC Macs. See url below: http://forums.dlink.com/index.php?topic&#x3D;5318.0Also, I am on the phone w/ Tier 2 support they are saying that this issue is also effecting the Microsoft 2011 Outlook; Wireless Shareports such as:BelkinLinksysD-LinkCiscoBaracuda, etc...