No internet when connected to VPN

Question

Created Jun ’15

Replies 5

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Views 2.8k

Participants 6

Hi I have a Mid 2011 Mac Mini 500GB HDD with 8GB of ram. Have updated it to OS 10.11 and everything is running smooth and install went off without a hitch. However when I connect to my VPN connection ( Private Internet Access ) it connects without error. Then i launch Safari and internet pages will not load. I then disconnect and they load normally. I have also tested on my Mid 2014 rMBP and it works fine.

I have removed and resintalled the VPN but this has not resolved the issue. Possibly looking at full reinstall to resolve the issue. Anoyone else having the same issue?

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Answer 1

mjsanders OP

Jun ’15

Before your reinstall, check the default route., it may be a routing problem

(netstat -nr)

Some implementations of VPN put themselves on top (default route) others not.

compare the output of netstat to a working other computer before you reinstall.

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Answer 2

psytech140 OP

Jun ’15

I also use the PIA VPN and I noticed that it does not work with safari, but works fine when using chrome. Have you tried other browsers?

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Answer 3

WetFish OP

Aug ’15

I have the same problem. I'm using a 2011 MacBook Air and VPN (Cisco IPSec) worked before upgrading to 10.11. The interesting thing is, I can ping external IP addresses. If i use Safari or curl to open the ip address, it times out. I cannot ping addresses in the local network I'm connecting to.

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Answer 4

kcrwfrd_dev OP

Aug ’15

I've seen this issue when behind a proxy server.

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Answer 5

nekton34 OP

Oct ’15

I've seen the same issue with PIA and worse; if you enable Ethernet sharing from PIA to other computers, and then try to connect with PIA from Sys Prefs–Network; Connecy, you'll get a message about VPN Connection is unreachable BUT from that point on all Internet connectivity (even non-VPN) is killed. The only solution is a hard reboot.

I've checked it on both 10.10 GM and 10.11.1 DP2 and reported it as a bug to Apple.

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