Stuck in Processing

Question

n13 OP

Created Mar ’16

Replies 5

Boosts 0

Views 2.8k

Participants 4

I made some tiny changes to my app which is in the Testflight beta stage.

Builds up to 4 uploaded fine, 5 and subsequent builds have been stuck in the "Processing" stage for nearly 24 hours.

Is there anything I can do about that? I want to ship my app! How does processing go from 5 - 10 minutes to 24 hours? Why does it even take 5 - 10 minutes? What is it doing? Surely checking the API usage can't take that long... particularly this app, it's 2 view controllers and a handful of classes. It's about as small as it gets.

Answered by alex_kac in 125311022

I called Apple. They told me the issue was resolved this morning…yet my stuff is still stuck in processing. THey said it might take a day for it to clear out. Sigh.

Boost

Answer 1

dmorneault OP

Mar ’16

I have two builds that have processing all day! This is one of the most frustrating things about iTunesConnect!

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Answer 2

yongki OP

Mar ’16

There are issues with ITunes Connect. It's not recovered since yesterday 7pm.

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Answer 3

alex_kac OP

Mar ’16

Accepted Answer

I called Apple. They told me the issue was resolved this morning…yet my stuff is still stuck in processing. THey said it might take a day for it to clear out. Sigh.

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Answer 4

n13 OP

Mar ’16

Yeah two of my builds were finished this morning.

Builds 5, 8, and 9 are still stuck in processing

Builds 6 and 7 are done

Note they're all identical, apart from the build number.

Sigh indeed.

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Answer 5

n13 OP

Mar ’16

Apple sent me an email later, saying that they're fixing it but it needs some time to work through the queue.

This seems to be correct - processing times are back down to around 10 - 15 minutes. Still a lot somehow but OK, I can deal with it.

Of note: A bunch of my builds that were stuck in processing were silently failed and removed. I don't know why any of them would fail - they were all the same build, apart from the build number. Server side error I suppose.

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