I'm getting the following error when trying to validate an app for the Mac App Store:
"iTunes Store operation failed.
Unable to process validateProductSoftwareAttributes request at this time due to a general error."
Anyone else seeing this?
-sjs
I'm getting the following error when trying to validate an app for the Mac App Store:
"iTunes Store operation failed.
Unable to process validateProductSoftwareAttributes request at this time due to a general error."
Anyone else seeing this?
-sjs
Same here ... any hints how to solve it? Can't submit app to store ...
me to, any ideas
This is happening to me as well. I've created a new App ID and App in iTC and this validateProductSoftwareAttributes error is as far as I can get.
Any ideas how to fix? Anyone solved it?
I am still unable to validate the app. Validation continues to fail with the message:
"iTunes Store operation failed.
Unable to process validateProductSoftwareAttributes request at this time due to a general error."
The app has been in the Mac App Store for a while, and the build settings haven't changed. The version that generates the error is built with Xcode 7.3 and am planning to roll back to a previous version to see if that is the culprit.
-sjs
A 'process validation' error presumably takes place on the backend, where operations outside the dev's control mean you need to wait and keep trying. Feel free to make apple aware via bug reporter and phone calls.
I was getting the same error for days during validation. Then I tried doing a trial Upload to App Store. Doing that instantly gave me a specific error that I could fix and it validated fine after that.
Turned out I had a letter in my version string.
Hi,
I am facing the same issue from last few days. I tried exporting the app using ad-hoc profile and it worked fine on my device. But I am not able to validate the app and it always show general error. What do you mean by trial upload to app store?
I had a letter in my build, since I had already uploaded a build with the number I wanted so I added `a` to the end. Didn't realize this was an issue, and the "general error" was extraordinarily unhelpful. Thanks!