Hi.
So I upgraded my iPhone 6 plus to the iOS 10b1 using the configuration profile.
Then I backed up the iPhone to iTunes. I made sure to sync and backup again, until I knew for sure the backup had completed successfully.
The phone wasn't working well and would spontaniously reboot occasionally.
So what I decided to do was erase and restore the phone.
So I've erased and installed the IOS 10b1 restore image, and that succeeded. However, every time i tried to restore in iTunes, I would get the 'your iPhone disconnected error."
In an effort to resolve this, I switched to Apple Confiurator, and essentialluy did the same thing. Except now, the error duing restore has changed to basically say that the iOS on the phone was a older version of iOS than what was on my iphone and asked if I wanted to downgrade. i did. Afterwareds, the phone would try to install, and it says that the backup is newer than the os installed on the phone. Okay... so I thought that maybe the configuration file version was different from the restore image.
So I installed the configuration file and updated the iPhone to 10b1 again.
Once again I tried to restore and I was told that the iOS verion on the phone was newer than backup.
I really need to restore the phone to the backup, and yes, I have no other backup.
Any ideas?
Thank you very much.
David