I attempted the OTA update without success multiple times so I decided to download and restore from iTunes. The particlual iPhone is provisioned and was running iOS 10b1 without issues.
Updated without any issues that I could see until restart. Now my phone is iCloud locked to some J******@yahoo.com account and I can't get through the pass/fail.
This iPhone was purchased brand new from Apple at a US Apple store and has be locked to my icloud account until now. Any Ideas?
Update - Apple support says two to four days before they can call me back with a course of action. She tried to imply that my phone was purchased or stolen, yet I have provided the original Apple Store Receipt. Anyone know how I can get back to testing faster shy of buying another iPhone?
Visit your local Apple Store, bring the receipt, they can fix this on the spot with proof of purchase. Make a genius bar appointment to be safe.
Unfortunately me and my team are in Chiang Mai, Thailand. No Apple stores for a few thousand miles.
So I took the iPhone to the local Certified repair facility - yes they can fix it but the phone has to be sent to Singapore for repairs... Isn't this an electronic type of fix? They said minimum of 2 weeks to turn it around.
I have this exact problem with beta 5, except the email address starts with a U instead of a J. I've been on hold with tech support for a while now. Did they ever resolve it for you?
