How can i update an existing application on the iOS App Store, under a different user id?

App Store Distribution & Marketing App Review
jamiefrommiltonkeynes OP
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I have had to make some changes to an existing application that is available on the iOS app store, i would like to update the application, however i'm not sure where / how to do that.


I have taken over the project, but it was released by a collegue that has left the company and now i'm not sure how to update the application. I went to iTunes connect, and it told me to enroll on behalf of my company, even though they are already enrolled. I haven't published to the app store before, therefore i am not sure if iTunes connect is a relatively new way of submitting applications? The reason i say this is becuase the application was last updated in August 2014 and hasn't been worked on since. I am an admin in my team so is that enough access/ permissions to update the application? The user id that released the application no longer has access to the team.

Would i need to update the app under the same user id that released the application? Or is it just the same company?


Or am i just missing something really obvious (i probably am)


Thanks for your time

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junkpile OP

An app (identified by its bundle ID) is associated with one and only one developer membership. But that developer membership (if it's a company account) can have multiple users with technical / admin roles. Any one of those users may upload new versions etc. via iTunes Connect. Normally I think when staff leaves, an admin would just give a new or existing iTC user the technical role, but not create a new developer / team account. It's common for iTC users to come and go.


From your description it's not clear whether you're talking about the same developer account or a different developer account. If the app was submitted under a different developer account, and nobody in your organization has admin privileges for that old account any more to either transfer the app to a different developer account or submit updates, you're SOL.
jamiefrommiltonkeynes OP

Thanks for the information, it will be of use going forward. I have found the information for the developer that released the application and i have been able to set up a new release of the application on his account.


Thank you