iOS build disappears

Question

Created Jul ’16

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I'm using Xcode 8 Beta 3 to upload a Messages extension to iTunes Connect. During the upload I can see the app is "being processed" in the All Builds section of iTunes Connect's Activity tab. The moment Xcode finished uploading (Xcode shows an upload successful, thank you for uploading your app the App Store message), the listing of the app in iTunes Connect's Activity tab dissapears. The All Builds screen is empty.

Attempting to upload the same build again using Xcode doesn't work either. Xcode shows an error message a version of the app with the same the version and build number already has been uploaded (which is correct): ERROR ITMS-4238: "Redundant Binary Upload. There already exists a binary upload with build version '4' for train '0.2'" at SoftwareAssets/PreReleaseSoftwareAsset

Has anyone come across this issue?

Answered by PuzzleMaster in 158485022

The issue turned out to be an empty Sticker Sequence in the Assets. Apparatenly iTunes Connect doesn't like emtpy sticker sequences. Removing the emtpy sticker sequence from Assets.xcassets solved it.

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Answer 1

PuzzleMaster OP

Jul ’16

Accepted Answer

The issue turned out to be an empty Sticker Sequence in the Assets. Apparatenly iTunes Connect doesn't like emtpy sticker sequences. Removing the emtpy sticker sequence from Assets.xcassets solved it.

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Answer 2

Sam.Zhang OP

Sep ’16

Hi, have you solved the issue? We encountered the same problem. Can you please help us? Thanks so so much!!!

0

Answer 3

neeta_vas OP

Oct ’16

I am seeing the same issue. It started today.

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Answer 4

Metallix OP

Oct ’16

I just looked up the #iTunesConnect hashtag on twitter. Seems the whole system is screwed for a lot of people. I'm even getting 404 errors on the app which is sat in preparing for upload so I can't even edit meta data.

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