(UK) bank account number entered is formatted incorrectly

App Store Distribution & Marketing App Store Connect
cloudcrest OP
Created Sep ’16
Replies 11
Boosts 0
Views 3.6k
Participants 8

Hi All,


I'm currently setting up a paid app contract via iTunes Connect, however have stumbled upon a road block with the system. I enter my banking details correctly (as seen on the statements - including IBAN), however I'm prompted with the following message upon submission:


"The bank account number entered is formatted incorrectly. Please correct your bank account number and resubmit."


I have tried and checked the details numerous times, including an attempt to use an alternative account with a completely different bank (tried with both Lloyds Bank and Santander).


The account number shown for both accounts is 8 characters in length with an IBAN code starting with GB and is 22 characters in length.


What could be the matter here? Any help would be much appreciated


Kind Regards,

James

Answered by cloudcrest in 176494022

Had another attempt - bug seems to have been rectified

Replies  11
Boosts  0
Views  3.6k
Participants  8
cloudcrest OP
Sep ’16

To add:


I have just contacted my bank - they said that all UK bank account numbers are comprised of 8 digits. Issues such as this simply should not be happening in the 21st century with one of the worlds most valuable entities, and to make it worse, Apple have a finance department focused on integrating with banks around the world. What an earth is going on?

0
cloudcrest OP
Sep ’16

to make matters worse, I tried to add a prefixed zero and the following message is returned:


"Your Bank Account Number should be 8 characters long."


The original format was 8 chars in length. I'm extremely annoyed here

0
cloudcrest OP
Sep ’16

Nothing on this?

0
cloudcrest OP
Sep ’16
Accepted Answer

Had another attempt - bug seems to have been rectified

0
neilq5 OP
Sep ’16

I'm getting the same problem today UK account also.


You definitely didn't try anything new to get it to work?

0
PPAM OP
Sep ’16

Hi,


I am also facing the same issue.

I am working with Indian Bank Account. Could you please suggest what would be better approch to resolve this issue.


Regards,

Pavan

0
zentaurius OP
Jan ’17

Same problem with German bank account. :-(

Typing in 10 digits for the bank account number is no problem with leading zeros - but then, the corresponding IBAN is of course wrong to this account number!

0
fabsoul OP
Nov ’17

Same problem with brazillian account, tried several possibilities and none worked, is this a bug or
it only works on iMac Pro with macOS High Sierra??

0
1017.mj OP
Nov ’17

Did you find out how to fix the IBAN problem?

0
iPad_dev OP
Nov ’17

Anyone using Estonia e-banking solutions having issues?

0
OscarGlez66 OP
Dec ’21

same issue with Mexican bank BBVA. anyone fixed this?

0
(UK) bank account number entered is formatted incorrectly
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